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WORLD TRAVEL MARKET Global Trends Report 2016 In association with Euromonitor International
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Global Trends Report 2016 - Travel and Tourism Trendsnews.wtm.com/wp-content/uploads/2016/11/GTR-FINAL-FINAL-ok.pdf · World Travel Market The WTM Global Trends Report 2016, in association

Apr 09, 2018

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Page 1: Global Trends Report 2016 - Travel and Tourism Trendsnews.wtm.com/wp-content/uploads/2016/11/GTR-FINAL-FINAL-ok.pdf · World Travel Market The WTM Global Trends Report 2016, in association

WORLD TRAVEL MARKETGlobal Trends Report 2016

In association with Euromonitor International

Page 2: Global Trends Report 2016 - Travel and Tourism Trendsnews.wtm.com/wp-content/uploads/2016/11/GTR-FINAL-FINAL-ok.pdf · World Travel Market The WTM Global Trends Report 2016, in association

Global Trends Report Key Findings

America

Roamies: Co-Living Nomads

With expectations of work/life balance changing, travelling around

the world while staying in co-living communities is becoming

popular.

UK

Supersonic Travel Boom

Supersonic flight will soon be back, cutting flight times on popular

routes and opening up new destinations.

Europe

Microadventure,

Maximum Impact

In search of healthier lifestyles, but with less time on hand,

microadventures offer short, adventurous breaks to get away from

it all.

Travel Technology

Clicks and Mortar

Travel agents are combining their physical high-street presence

with digital innovations, such as Virtual Reality, to offer a more

immersive travel booking experience.

Middle East

Hiking Through History

National tourist boards are looking to history to find attractions for

visitors, with the development and promotion of hiking trails a

surprising success.

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Global Trends Report Key Findings

Africa

Mindfulness in the Wilderness

Wellness travel is on the rise, and in Africa this resulted in an

increased number of traditional safari breaks being accompanied

by meditation, yoga and spa services.

Global Village

Bag-Free, Hassle-Free Travel

As renting goes mainstream, accommodation providers and start-

ups are offering pay-as-you-go convenience by offering clothing to

buy or rent in hotel rooms.

Asia

Walking in a Chinese Wanda-

Land

Theme parks are big business in China, but China’s largest player

Wanda Group has plans to expand overseas and take on

international competitors.

India

New Travel Gig for Women

Tourism is empowering women by offering opportunities to enter

the formal economy, supported by a government drive and start-

ups focusing on women.

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Euromonitor International

Travel thrives on disruptive innovation and the outlook for the year ahead is no

exception. Take the Roamies in the US who are co-living nomads but with all the

amenities.

Convenience is king with consumers choosing bag-free, hassle-free travel and ‘clicks &

mortar’ agencies that blend the best of the online and offline worlds.

Mindfulness safaris are the rage in Africa and hiking trails in the Middle East will help

reinvent the region.

Imitation is the sincerest form of flattery, so meet the Chinese theme park, Wanda-land,

which is about to launch onto the global stage, while super-sonic jet travel is back and

about to boom.

India’s informal economy can be a force for good and help empower women through

tourism opportunities.

Caroline Bremner

Head of Travel

Nadejda PopovaNadejda Popova

Travel Project Manager

Wouter Geerts

Travel Analyst

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World Travel Market

The WTM Global Trends Report 2016, in association with Euromonitor International,

highlights the emerging trends in the global travel and tourism industry, and has been

doing so for more than a decade. The WTM Global Trends Report has been at the

forefront of predicting major trends in the travel and tourism industry since its launch at

WTM London back in 2006. The 2016 report is no different, forecasting a number of

trends I’m sure will come to fruition over the coming years. The WTM Global Trends

Report has a trend for each of the regions of the WTM London exhibition floor, so there

will at least be one trend of interest to all that participate in WTM London.

I would like to thank Euromonitor International for compiling the WTM Global Trends

Report 2016. I hope you find the report useful and interesting and wish you a thought-

provoking and productive WTM London 2016.

Paul NelsonPress & PR ManagerWorld Travel Market London

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GLOBAL OVERVIEW

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Global Overview

• Global economic outlook remains uncertain with most developed economies showing

sluggish growth and emerging economies struggling to maintain higher advances.

• Increased terrorism threats, US Presidential elections and the Brexit aftermath are all causing

uncertainty across the globe and impacting economic growth and stability.

• Nonetheless, tourism arrivals are extremely resilient with 2016 predicted to be another record

year for inbound trips, with 2015 seeing more than 1.2 billion worldwide.

• Travel product sales were US$2.1 trillion in 2015 and are expected to top US$2.5 trillion

by 2020, boosted by the adoption of new technology and diverse business models.

• Domestic trips are also performing well, with more than nine billion in 2015 and a

strong growth rate of 6.1% as consumers enjoy exploring their home nations, often as a

first ever trip.

• Inbound receipts saw excellent growth in 2015 to reach more than US$1.6 billion, with Asia

Pacific being the region driving this expansion in tourism spending.

• Online and mobile travel continues to expand across the globe, helped by growing consumer

confidence in emerging regions for mobile payments.

• However, the majority of mobile travel purchases are stealing share from other online methods

such as PCs, offline is still predicted to have higher global value than online in 2020.

Travel Remaining Strong Worldwide

Page 8: Global Trends Report 2016 - Travel and Tourism Trendsnews.wtm.com/wp-content/uploads/2016/11/GTR-FINAL-FINAL-ok.pdf · World Travel Market The WTM Global Trends Report 2016, in association

Inbound Trips 2015

>60 million

40-60 million

20-40 million

10-20 million

5-10 million

<5 million

Source: Euromonitor International

Global Overview Inbound Arrivals in 2015

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0

250,000

500,000

750,000

2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

US

$ m

illi

on

Mobile and Online Travel Sales Power 2011-2020

Mobile Other Online

Source: Euromonitor International

Global Overview Mobile Growing Rapidly

Page 10: Global Trends Report 2016 - Travel and Tourism Trendsnews.wtm.com/wp-content/uploads/2016/11/GTR-FINAL-FINAL-ok.pdf · World Travel Market The WTM Global Trends Report 2016, in association

AMERICASRoamies: Co-Living Nomads

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Americas

• Inbound arrivals, both in terms of trips and receipts, continue to rise each year for both North

and Latin America. Strong growth in Chile and Cuba boosted arrivals in Latin America in 2015.

• North America is a strong and stable region for lodging providers, aided by the rise of

short-term rentals, but hotels also continuing to perform with growth in both domestic and

international arrivals.

Source: Euromonitor International

Note: Latin America data exclude Venezuela

0%

2%

4%

6%

8%

10%

12%

14%

16%

2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

Y-o

-Y G

row

th

North America

0

50,000

100,000

150,000

200,000

250,000

2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

Inbound r

eceip

ts (

US

$ m

illio

n)

Latin America

Strong Performances Across the Board

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0

5

10

15

20

25

30

35

40

45

50

Tri

ps

(m

illi

on

)

Solo Outbound Travellers by Region 2005/2015

2005 2015

Americas

• Co-living communities have been around in

different shapes and sizes for many decades,

often popular with individuals seeking to live

outside the mainstream.

• However, there has been a rise in start-ups

offering co-living with all amenities and

attracting a younger generation lured by the

cheaper rents in desirable locations.

• While millennials who participate in the gig

economy may be the typical members of these

global co-living communities, they also attract

Baby Boomers and single parents.

• Increased flexibility in jobs, heightened

popularity of solo travel, and people settling

down later all help to boost co-living travel

opportunities.

Source: Euromonitor International

21st Century Co-Living

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Americas

• Start-up Roam is taking the co-living trend further

by offering co-living spaces in three locations

around the world, creating the concept of co-living

nomads, or “Roamies”.

• For a fee of US$1,800 per month, members can

live in its outlets in Miami, Madrid or Bali, with

plans to expand to London and Buenos Aires.

Case Study: Roam

"The Roam co-living community is a diverse mix.

From your typical late-20s millennials, through to

sabbaticals in their late-30s, possibly couples,

possibly with kids, [to] Baby Boomers.”

Bruno Haid, Co-founder, Roam

Page 14: Global Trends Report 2016 - Travel and Tourism Trendsnews.wtm.com/wp-content/uploads/2016/11/GTR-FINAL-FINAL-ok.pdf · World Travel Market The WTM Global Trends Report 2016, in association

Americas

Source: www.purehouse.org

Case Study: Pure House

"Our aim is to create a globalised network of

locations which will be able to blend short,

medium and long-term stays in a community that

offers a nurturing and supportive environment.”

Ryan Fix, Founder, Pure House

• Pure House is a co-living company offering

community living in New York, with plans to expand

to Paris, and a focus on establishing

a home with a diverse creative skill-set.

• A common theme is for co-living spaces to vet

potential members to ensure they will fit the

desired profile. Some spaces offer a fully self-

sufficient environment often including work spaces.

• The aspect of community is common to all co-

living companies, but there are others who have

focused on plush interior design leading to the

notion of the hotelification of housing.

Page 15: Global Trends Report 2016 - Travel and Tourism Trendsnews.wtm.com/wp-content/uploads/2016/11/GTR-FINAL-FINAL-ok.pdf · World Travel Market The WTM Global Trends Report 2016, in association

Americas

• Due to economic developments, the working

population is increasingly freelance and

entrepreneurial. As a response, the number

of co-working spaces is growing strongly.

• Communal office provider We Work is taking this a

step further with We Live, a subdivision offering

co-living apartments in New York and Washington.

• Expected future blurring of boundaries between

work and private lives, as well as business and

leisure travel, will benefit players who can respond

to these changing trends. Offering flexible and

multi-purpose spaces will become increasingly

important.

Source: www.wework.com

Case Study: We Live

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Americas

• With changes in how we work, live and travel,

hotels and short-term rental providers are changing

their products and services to cater to new demands.

• Currently restricted to largely US start-ups which are

only now entering overseas markets, the co-living

travel concept is catching the attention of Airbnb.

• Via its new design studio, Samara, Airbnb is

planning to create community centres that

will host travellers with the aim of revitalising

small towns.

• Hotels are also likely to join, with Commune

Hotels (now Two Roads Hospitality) and Marriott

Moxy already offering guests small rooms, but

spacious communal areas encouraging a more social

stay.

• Tru by Hilton will offer a similar concept and

is actively targeting Millennials with its lobby “Hive”

area offering four zones for guests to lounge, work,

eat or play.

Changing the Way we Work, Live and Travel

Page 17: Global Trends Report 2016 - Travel and Tourism Trendsnews.wtm.com/wp-content/uploads/2016/11/GTR-FINAL-FINAL-ok.pdf · World Travel Market The WTM Global Trends Report 2016, in association

UKSupersonic Travel Boom

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UK

35,000

37,000

39,000

41,000

43,000

2016 2017 2018 2019 2020

‘00

0 a

rriv

als

Destination UK Inbound Arrivals: Potential Brexit Scenarios 2016-2020

Baseline Forecast Disorderly Brexit No Brexit

• Arrivals to the UK enjoyed solid growth from 2013 onwards, with the Brexit uncertainty

causing a weaker pound in summer 2016 and good value for visitors.

• Intermediaries are predicted to see minimal or negative growth from 2016 as consumers opt

to purchase directly, mainly online or through mobile devices.

• Lodging and airlines are also experiencing limited growth, as consumers increasingly

opt for private rentals and low cost airlines to keep trip costs down.

2.9%

3.1%

1.4%

% Compound Annual

Growth Rate 2015-2020

Airline Sales

Lodging

in UK

Intermediary

SalesSource: Euromonitor International

Brexit Boom or Bust

Page 19: Global Trends Report 2016 - Travel and Tourism Trendsnews.wtm.com/wp-content/uploads/2016/11/GTR-FINAL-FINAL-ok.pdf · World Travel Market The WTM Global Trends Report 2016, in association

UK

• Supersonic passenger air travel

is back on the agenda for key market

players determined to make it

commercially viable for a wide consumer

base.

• Concorde, the first supersonic

passenger jet, was retired from service in

2003 citing rising maintenance costs and

a drop in demand following the Paris

crash in 2000 and 9/11.

• This return would be transformative,

opening up far-flung destinations to new

source markets such as Australia, the US

and Latin America from the UK.

Return of Commercial Supersonic Air Travel

Page 20: Global Trends Report 2016 - Travel and Tourism Trendsnews.wtm.com/wp-content/uploads/2016/11/GTR-FINAL-FINAL-ok.pdf · World Travel Market The WTM Global Trends Report 2016, in association

UK

• Virgin Group is one of the companies investing in a start-up firm, Boom, which is developing a

new generation of supersonic jets, 2.6 times faster than normal jets.

• Flights from London to New York will take three hours, with new cost-effective technology

enabling a price of US$5,000 per person with only one seating class initially.

Case Study: Boom

“Supersonic can make a huge difference for business travelers. You can actually commute across

the Atlantic: first flight of the day NY-London arrives in London in time to make afternoon meetings.

After seven hours in London, you can return home in the evening and be able to tuck your kids into

bed. But this isn't just for people with private jets - it's for anyone who can fly business today, and

soon for everyone who flies.”

Blake Scholl, Founder and CEO, Boom

Page 21: Global Trends Report 2016 - Travel and Tourism Trendsnews.wtm.com/wp-content/uploads/2016/11/GTR-FINAL-FINAL-ok.pdf · World Travel Market The WTM Global Trends Report 2016, in association

UK

Potential Destinations for

Supersonic Flights from the UK

Destination

Current

flight time

from UK

Potential

supersonic

flight time

No of trips

from UK in

2015 (‘000)

UAE 7-8 hours 3 hours 1,662.5

Thailand 11-12 hours 5 hours 946.9

India 8-10 hours 4 hours 878.0

Canada 7-10 hours 3-4 hours 725.3

Australia17-22

hours7-9 hours 688.1

South

Africa11-12 hours 5 hours 407.5

• While the first flights are likely

to be on the busy trans-Atlantic

routes, there are more than 500

future global routes open to

supersonic travel, with trans-Pacific

flights being key.

• Boom is the first supersonic

company to have had orders

placed, but NASA and BAE

Aerospace are also working on

supersonic prototypes that will

fly even faster.

• Concerns have been raised about

noise and environmental pollution,

but Boom claims that the new

technology means that the planes

will be no noisier than traditional jets.

Source: Euromonitor International

“Mach” It Up

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UK

• Supersonic travel will not be publicly available

for a couple of years at least, with prototypes

not aiming to fly before 2017.

• Private jets are also seeing a shake-up with

the development of apps enabling passengers

to book empty leg flights, with PrivateFly offering

discounts of up to 75%.

• JetPartner offers a real-time online platform

to find empty-leg flights, with fees at 40% less

than hiring the plane, opening up the world of

private jet flights to new consumers.

• The relationship between private jets and

supersonic flights grew ever closer with the

order of 20 Aerion transonic jets in 2015

by Flexjet, a private jet leasing company.

• Aerion has partnered with Airbus to provide

components and technology, with construction

starting in 2018 and the first commercial

deliveries expected by 2023.

1.7

0.4

Average Number of Flights

Taken per Person per Year

Asia

Pacific

Latin

America

0.1

Middle East

and Africa

2.4

North

America

1.0

United

Kingdom

0.3

Western

Europe

Source: Euromonitor International

Private Jets Re-Imagined

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EUROPEMicroadventure, Maximum Impact

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Europe

-2

-1

0

1

2

3

4

5

6

7

2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

% y

-o-y

gro

wth

Key Performance Indicators % Y-o-Y Growth 2011-2020

Arrivals

GDP

Airlines

Lodging

Intermediaries

Source: Euromonitor International

• Europe continues to see erratic performance, with economic growth remaining stagnant but

inbound visitors still increasing year on year.

• External factors are impacting tourism, with security concerns, political unrest and the migrant

crisis affecting countries to varying degrees across the continent.

• 2015 was a good year for lodging with value growth increasing as short-term rentals and luxury

hotels continue to attract an increasing number of guests.

Volatility Continues

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Europe

• A rise in adventure travel has been accompanying the consumer shift away from material

possessions towards an interest in actual experiences.

• However, many busy Europeans do not have time for traditional adventuring and so are opting

instead for a microadventure, either stand-alone or added on to a holiday.

• Sometimes known as soft adventure, these types of activities tend to be low risk and are usually

achievable with minimum previous experience. They tie in with an increasing

drive for healthier lifestyles.

0% 10% 20% 30% 40% 50% 60% 70%

Participate in intensive physical activities

Walk or hike for exercise

Participation in Exercise - At Least Weekly 2013/2015

2013 2015

Euromonitor International’s Global Consumer Trends Survey results are drawn from online consumers ranging in age from 15 to

65+ and living in nine major markets: Brazil, China, France, Germany, India, Japan, Russia (2013 only), the UK and the US.

Source: Euromonitor International

Adventure Travel Boom

Page 26: Global Trends Report 2016 - Travel and Tourism Trendsnews.wtm.com/wp-content/uploads/2016/11/GTR-FINAL-FINAL-ok.pdf · World Travel Market The WTM Global Trends Report 2016, in association

Europe

• British explorer Alastair Humphreys coined the

term microadventures for an outdoor adventure,

small and achievable for normal people with real

lives.

• The adventure can range from a simple sleep-out

under the stars to a more challenging hike, cycle,

swim or kayak but tends to be minimalist in terms

of gear.

• Microadventures can be solo affairs or

undertaken with friends or family, with multi-

generational holidays often seeing different

microadventures for varying tastes.

• The cost varies, ranging from potentially nothing

for home-based adventures to more expensive

activities where the added value comes from the

supplier’s expertise.

• All types of adventures can help people to

cope with their fast-paced lives, as well as being

ways to get out and explore nature, home or away.

Fitting Adventure into Busy Lives

“More and more adventure

opportunities are being made

available, providing people with

an 'a la carte' menu of different

experiences.

These microadventures can be

a stepping stone to a deeper

involvement in the activity or

the destination itself.”

Chris Doyle

Executive Director - Europe,

Adventure Travel Trade

Association

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Europe

Airlines and tour operators embracing the concept

• easyJet has created a number of microadventure ideas across Europe, based in and around

cities, seen as an alternative to classic city break activities.

• A growing number of adventure tour companies are offering microadventures in European

destinations, three or four days of hiking or kayaking with nights spent in a local hotel.

• While on-shore excursions have long been a feature for cruises, increasingly active adventures

are now on offer such as cycle tours, zip-lining and even waterfall climbing.

Future microadventures with a difference

• Hotels could create microadventures around their locations for guests, potentially targeting

“bleisure” [business blended with leisure] guests who stay on for an extra night to carry

out the adventure.

• A close relation of the microadventure, the “mancation” has been embraced by hotels and online

travel agents wishing to build on the popularity of male-only activity holidays.

• Largely focused on the US, Expedia offers “mancation back to nature” weekends, and the

Fairmont hotel group has created mancation packages offering city or activity stays.

From Boys’ Weekend of Mancation

Page 28: Global Trends Report 2016 - Travel and Tourism Trendsnews.wtm.com/wp-content/uploads/2016/11/GTR-FINAL-FINAL-ok.pdf · World Travel Market The WTM Global Trends Report 2016, in association

TRAVEL TECHNOLOGYClicks and Mortar 2.0

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Travel Technology

0

2

4

6

8

10

12

14

16

18

2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

% y

-o-y

va

lue

gro

wth

Growth in Online Bookings 2011-2020

Airlines

Car Rental

Hotels

Short-TermRentals

Intermediaries

• Online travel continues to grow across the globe, but as the market matures, annual increases

are less dramatic than in previous years.

• Short-term rentals saw a 17% increase in online value for 2015, but airlines remain the leading

online travel category with a value of almost US$390 billion for the same year.

• The mobile channel now accounts for 18% of all online sales, with online travel agents

seeing the most value in 2015 with US$67 billion worth of mobile purchases.

Source: Euromonitor International

Short-Term Rentals Booming Online

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Travel Technology

• Traditional travel agencies are making the most of advanced technologies to sell holidays,

combining advice of professionals with the use of the latest in-store technological innovation.

• This blending of the physical with the digital can be referred to as the “physital” approach, and

goes beyond the now-expected online presence or mobile app.

• With global online value sales for intermediaries set to overtake offline sales, traditional retailers

need to evolve so as not to lose out.

• Advances in technology empower traditional retailers by providing a unique service addition,

and help them be competitive with the online travel channel.

Bookings Through Online and Offline Channels 2015/2020

Source: Euromonitor International

Going “Physital”

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Travel Technology

• Virtual reality (VR) has entered the travel arena, with companies involved in hospitality, transport

and tours using the concept to encourage customers to try before they buy.

• VR can be used to show the layout of cruise ships, resort facilities at different seasons throughout

the year as well as landmarks and attractions in a destination.

Embracing Virtual Reality

“The use of virtual reality within the

travel industry is quickly transforming

from a novelty into a must-have.

Consumers across all age groups are

embracing the pre-sales tool which

enables a destination or holiday to be

made real before they buy.”

Morris Sim

Founder, Circos Brand Karma

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Travel Technology

• Thomas Cook was one of the first companies

to embrace virtual reality in its concept stores

where consumers can experience their

holiday resort through a Samsung headset.

• The company has also targeted customers at

home, by mailing Google Cardboard VR sets

that they can use with their own smartphone

and a downloadable app.

• Rival TUI has also launched its digital concept

stores, with interactive maps and tablet

tables as well as virtual reality goggles for

destination and hotel views.

Travel Agencies Go Virtual

“We’ve seen a steady increase in both

traditional and online agents investing

in, and experimenting with, new

technology to differentiate themselves

in the market and service a new

generation of ‘me’ and ‘now’ travellers.”

Stephane Aita

Vice President, Sabre Western

Europe

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Travel Technology

• Advanced technology will continue to aid

travel agencies and customers with

Artificial Intelligence (AI) well placed

to assist before, during and after the

booking process.

• Travellers will increasingly interact with

AI in the future as chatbots and virtual

assistants provide personalised interactive

communication.

• Booking.com, Kayak and Expedia have

all started using chatbots that can learn

what consumers like and deliver appropriate

suggestions for travel products to buy.

• These virtual assistants have been created

to optimise travel management for self-

sufficient travellers and reduce the time

taken for tasks such as booking or

checking-in.

The Rise of the Chatbot

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Travel Technology

• It is likely that AI will continue to grow in

the travel industry, particularly back-of-

house, and to replace menial jobs where

human interaction is not necessary or

even desired.

• Lola is a new invitation-only travel app,

launched in July 2016, which uses a

combination of AI and human researchers

to provide an on-demand travel service.

• However, there needs to be a balance,

as travellers could feel alienated if the AI

system cannot do exactly what is wanted,

or takes more time than a human

response.

Robots Taking Over?

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MIDDLE EASTHiking Through History

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Middle East

0

20

40

60

80

100

120

140

160

180

2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

% y

-o-y

gro

wth

Mobile Travel Sales to Country Residents 2011-2020

Saudi Arabia UAE Egypt Morocco

• The Middle East continues to see security issues and instability impacting tourism, but also

strong arrivals for the United Arab Emirates and Saudi Arabia in 2015.

• Airlines showed the highest growth of all categories, with the low cost of fuel benefiting travel

but economic growth is stagnating for some key oil-producing nations.

• Mobile travel sales to residents are booming, with Saudi Arabia seeing 68% growth in 2015 as

confidence in the payment mode expands.

Note: KPIs for Middle East include data from Algeria, Bahrain, Egypt, Iran, Israel, Jordan, Kuwait, Lebanon,

Morocco, Oman, Qatar, Saudi Arabia, Tunisia and UAE. Data in US$, constant prices, fixed exchange rates.

8.9%

3.6%

6.9%

% Compound Annual

Growth Rate 2015-2020

Airline Sales

Lodging

in ME

Intermediary

SalesSource: Euromonitor International

Mobile Sales Booming

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Middle East

• Tourism in certain Middle Eastern countries

continues to face challenging times, with

the political situation in the region remaining

unstable.

• National tourist boards are looking to

history to find attractions for visitors, with

the development and promotion of hiking

trails proving a surprising success.

• Many of these trails are centuries old,

but are seeing a resurgence in popularity.

Diaspora, religious and rural tourism are all

seeing the benefit of the hiking trend.

• Key trails include the Nativity Path in

Palestine, Abraham’s Path from Turkey

to Egypt, the Jordan trail and Lebanon’s

mountain trail.

0

2,000

4,000

6,000

8,000

10,000

12,000

Lebanon Jordan Israel

Tri

ps

(‘0

00

)

Arrivals to Selected Middle Eastern Destinations 2015

Domestic InternationalSource: Euromonitor International

Hiking For Success

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Middle East

• Hiking is being targeted to send out a message of peace, hope and reconciliation whereby

shrines of different religions are promoted along the trails.

• A key benefit for rural communities is the creation of tourism in areas that have never seen

visitors, and is particularly beneficial for women involved in providing home stays.

• While security can be a concern, local communities that are invested in the growth of tourism

are ensuring a safe and welcoming environment for tourists.

• Some of the trails go across country borders, offering visitors a more varied trip, as well as

fostering stronger relationships between neighbouring tourism organisations.

• Tourism infrastructure is minimal in many places along these routes, which means that home

stays are often the only lodging opportunity.

New Tourism Hopes for Communities

“Hiking the Masar Ibrahim or the Nativity Trail in Palestine enables tourists to walk through

history, as well as bringing change and opportunities to rural communities who have never

encountered tourism before.”

Michel Awad, Siraj Centre, Responsible Tourism Palestine

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Middle East

Varied visitor profile

• The visitors to these trails are mixed; some visiting for religious reasons, some visiting family and

friends in the region and others for a more personal journey.

• Religious tourism has proved to be relatively constant and less affected by security concerns.

Part of the hardship involved in hiking ties in with religious pilgrimages.

Wider global appeal

• The future could see the development of

different lodging opportunities such as luxury

lodges and luxury camping, as well as the

continued use of home stays.

• A rise in hiking pilgrimages has also been seen

in Europe, with traditional routes such as the

Camino now being popular with a variety of

religious and secular pilgrims.

• The majority of current hikers have a connection

to the region through family or diaspora links,

but this is likely to broaden as facilities and

information improve.

Visits to Israeli

National Parks

predicted to

rise by 10%

over 2015-2020

Hiking as Destination Appeal

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AFRICAMindfulness in the Wilderness

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Africa

• Africa continues to see solid growth in its tourism KPIs, with arrivals predicted to see solid

increases for 2016, out-performing lodging and GDP.

• However, airlines and lodging are now seeing stronger growth than the last couple of years, with

South Africa, Kenya and Nigeria major markets for both.

• Intermediaries remain the most trusted source for booking travel services throughout Africa,

returning to prominence after a decline in previous years.

-6

-4

-2

0

2

4

6

8

2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

% y

-o-y

gro

wth

Key Performance Indicators % Y-o-Y Growth 2011-2020

GDP

Arrivals

Airlines

Lodging

Intermediaries

Note: KPIs for Africa include data from Angola, Cameroon, Ghana, Kenya, Mauritius, Mozambique, Namibia,

Nigeria, Seychelles, South Africa, Tanzania, Uganda and Zimbabwe.

Source: Euromonitor International

Continued Growth

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Africa

• Travellers’ concern with health and wellness while seeking unique and authentic experiences

is resulting in a demand for spiritual travel with an adventure component.

• The Global Wellness Summit found that in 2014,

wellness travel (travel with a purpose of improving

health and wellbeing) was growing 74% more than

regular global travel.

• In Africa this has been seen in a rise in the concept

of “wellness in the wilderness”, where a

traditional safari break is accompanied by

meditation, yoga and spa services.

• Typically, consumers of these types of breaks are

relatively older and wealthy holidaymakers, often

female, who are looking for more than just a

typical African getaway.

• One aim for many clients is to gain life-enhancing

skills through mindful activities that can be applied to

everyday life, offering a richer holiday experience.

Growth of Wellness Travel

“Some places lend themselves

quite naturally to mindfulness.

The fascinating wildlife and

ever-changing environment

of a safari is one of these. You

are very aware of the present

moment sitting on the back of

a Land Rover when there could

be a herd of elephants around

the next corner.”

David Michie

Director, Mindful Safari

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Africa

• Time spent with loved ones, including

oneself, was consistently ranked as most

important by respondents in Euromonitor

Global Consumer Trends Survey in 2015.

• Time is becoming crucial in a world where

everything moves fast, so a safari in the

middle of nowhere with loved ones is the

ultimate form of wellness travel.

• The mindfulness trend also combines well with

travellers’ increasing interest in sustainable

and reduced-footprint holidays, and helps

accommodation providers offer a luxury

service to their guests.

• Resorts such as Kenya-based Campi ya Kanzi offer a luxury eco-lodge including yoga classes

and meditation in the middle of the savannah at sunset. Karkloof, situated within a 3,500-hectare

game reserve in Kwa Zulu Natal in South Africa, combines therapeutic spa treatments with a

safari experience.

Source: flickr

Luxurious, Sustainable and Mindful

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Africa

Euromonitor International’s Global Consumer Trends Survey 2015 results are drawn from ~16,300 online consumers ranging in.

Source: Euromonitor International

Time, a Crucial Commodity in Today’s World

age from 15 to 65+ and living in nine major markets: Brazil, China, France, Germany, India, Japan, Russia,

the UK and the US

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Africa

• The vast majority of mindful safaris are

in South Africa or Kenya, but

destinations such as Botswana and

Tanzania could offer differing attractions

such as animal migration.

• Other locations and activities that could

match well with mindfulness holidays

include exploring flora and fauna in

South America, or Canada’s wild nature

offering.

• While current consumers are mainly

international leisure holidaymakers,

there is much scope to develop for

“bleisure” tourists, as well as diaspora

and regional visitors.

• Links with schools who are increasingly using mindfulness to assist students with their

busy lives could also prove a successful future direction for these types of holidays.

Expansion on the Cards

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GLOBAL VILLAGEBag-Free, Hassle-Free Travel

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Global Village

• Short-term rentals are outperforming

hotels in all main geographical regions,

although it is expected that the strong

growth will start tapering off to a more

sustainable level long term.

• Value sales for short-term rentals

are still considerably behind hotel sales,

and hotels are seeing a steady

performance globally with annual

growth rates of just over 3% predicted to

continue until 2020.

• Hotels are increasingly coming

to terms with the new competition, by

investing in short-term rental players,

and by launching new brands to adapt to

changing consumer demands.

Value Sales and Y-o-Y Growth for Hotels and

Short-Term Rentals 2010-2015

Source: Euromonitor International

Shake-Up in the Lodging Industry

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Global Village

• With the rise of the sharing economy, renting items has become much more accepted, and

not just in terms of a car or holiday apartment.

• Hotels are catching up with a number of trends involving pay-as-you-go convenience and have

entered the sharing economy by offering apparel to rent with their rooms.

• Starwood’s Westin brand is geared towards health and wellness, and offers guests running

clothes and shoes to rent for US$5.

• Start-ups have also entered the arena

with companies such as unPack, offering

a suitcase of clothes to rent for hotel and

Airbnb guests.

• Fashion store Pimkie has installed “Mini

Fashion Bars” in hotels in Antwerp,

Brussels, Milan and Paris, with clothes

available to buy via a mini-bar type service.

• Virgin Hotel Chicago allow guests to

purchase clothes from Gap and have them

delivered to their room via a concierge

service.

Renting and Buying Clothes in the Hotel

“Hotels have seen that unPack can be a

powerful way to maximise their proposition

to travellers in terms of efficiency and

convenience, as well as adding a unique

service. unPack also gives consumers

access to high quality clothing, which can

showcase the brand’s quality to a new

audience.”

Andrew Zahornacky

Co-Founder, unPack

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Global Village

• While these types of services are available to

any hotel guest, millennials tend to be the

most enthusiastic consumers for using a

clothing rental service.

• A survey by Westfield Shopping in the UK and

the US found that almost half of 25- to 34- year-

olds would be interested in a monthly rental

scheme for clothes.

• The renting option also provides the possibility

of accessing luxury fashion brands that

would be out of the price range for purchasing

by consumers.

• It is likely that rental options could be more

successful in mid-priced, budget and private

rentals while purchasing designer items is more

suited to luxury hotel guests.

0 1,000 2,000 3,000 4,000

Germany

Italy

Sweden

US

Switzerland

Austria

Norway

UK

UAE

Hong Kong

US$ per capita

Leading Countries by per Capita Spend on Clothing (US$) 2015

Source: Euromonitor International

Focus on Millennials

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Global Village

• More specialised rentals will follow with Candlewood Suits renting slow cookers, blenders and

grills to guests.

• Fashion concierges are also emerging, with the Dream Downtown Hotel employing a stylist to

fill a wardrobe of clothes for guests to try and purchase if they wish.

• New York hotels have also seen a sneaker concierge, who will find any rare footwear for guests

to buy, and a bikini concierge tasked with advising on matching styles.

Personalisation is the Future

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Global Village

• Services providing clothes for frequent flyers could reduce the need for luggage and

thereby make flights cheaper for consumers who normally face charges for hold baggage,

although currently renting clothes is likely more expensive than adding a suitcase to one’s

booking. If this changes in the future, airlines will have to respond to losing this revenue stream.

• The room-service concept offers great potential to apparel specialists and designers, being

able to reach a large captive audience. With 28.5 million hotel rooms worldwide, apparel players

should consider investing in the new distribution channel.

Increasing Access to New Brands

GLOBAL POTENTIAL

3.8 million Apparel outlets

28.5 million Hotel rooms

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ASIAWalking in a Chinese Wanda-Land

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Asia

0

2

4

6

8

10

12

14

16

2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

% y

-o-y

gro

wth

Key Performance Indicators % Y-o-Y Growth 2011-2020

Arrivals GDP Airlines Lodging Intermediaries

• Asia is showing solid growth for most of the key categories, with lodging the only category

struggling to maintain increases of more than 5% each year, as consumers shifting to budget

accommodation suppresses value growth.

• Intermediaries are performing extremely well, with Asian consumers increasingly relying on

them for all areas of travel purchasing.

• Arrivals across the region are hugely positive with growth of 9% expected for 2016, resulting

in inbound trips to China exceeding 62 million.

Source: Euromonitor International

Positive Growth Across the Board

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Asia

• According to the International Association of Amusement Parks & Attractions (IAAPA), China is

seeing a theme park boom, with 59 parks planned or under construction.

• In 2013, the Chinese government lifted a ban on theme park approval, enabling parks under

US$800 million to be approved at the provincial level, encouraging investors.

• According to Euromonitor International, the value of theme park sales in China is predicted to

reach nearly US$12 billion by 2020, with visitor numbers surpassing 330 million.

• Disneyland Shanghai opened in June 2016, catering to the Chinese consumer, with over 80%

of rides unique to the park and costing US$5.5 billion.

• Local rival, Dalian Wanda Group opened US$3 billion Nanchang Wanda City, with a greater

Chinese cultural focus and ticket prices half those of Disney.

• Lewa Happy World opened in Xian in 2015, and a second Wanda City is scheduled to open in

Hefei in the last couple of months of 2016.

Chinese Theme Park Boom

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Asia

• As Chinese disposable incomes rise, leisure attractions are seeing the benefits. Aided by high

speed rail links and a proposed increase in public holidays, international players are taking note

of the opportunities.

• International players Disney and Universal

Studios Inc. have focused their attention on

China’s wealthy coastal regions with local

developers looking more to inland cities.

• The first international theme park for Western

China, Chongqing Riverside-Six Flags Theme

Town, will open in 2019, located near a large

population but limited attractions.

• Local theme parks tend to operate a mixed

tourism and property business model, with

revenues from hotels, shops and apartments

often more profitable than ticket sales.

• Other Asian countries are also enjoying success

with the opening of 20th Century Fox World in

Malaysia, and Lotte World in South Korea being

popular with Chinese visitors.

Note: Quote from Investment Agreeing Signing Ceremony

between Six Flags and Riverside Investment Group in

Chongqing, July 2016.

International Players Take Note

“The platform for growth here

in Chongqing is great and the

perfect formula for our industry.

There is a significant population,

a growing middle class, growing

disposable income and a limited

theme park presence.”

John Duffey

President and CEO

Six Flags Entertainment Group

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Asia

• Wanda Group has taken the bold step of

launching EuropaCity with Immochan, a US$3

billion project incorporating a theme park and

shopping mall 10km outside Paris.

• The mix of shopping and attractions is a

hugely attractive combination for a mix of

nationalities and ages, and is likely to prove

very successful on opening in 2021.

• A further two overseas parks are planned by

Wanda but locations have yet to be fixed.

• Recent queries were raised about the closure of

Wanda Park in Wuhan for early refurbishment

and the appearance of fake Disney characters

in a Nanchang park. It is questionable whether

the Wanda offer will appeal to Western

consumers.0 4,000 8,000 12,000

UK

France

UAE

Japan

US

China

US$ million

Leading Countries for Theme Park Sales 2015/2020

2020 2015

Source: Euromonitor International

Thrills and Spills

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INDIANew Travel Gig for Women

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India

India Tourism KPIs 2015

Actual 2015

Growth

Domestic Trips 1.3 billion 3.1%

Inbound Trips 8 million 4.4%

Outbound Trips 16.3 million 11%

Airlines (value) US$ 21.5 billion 14.5%

Lodging (value) US$ 6.9 billion 5.2%

Intermediaries

(value)US$ 26.1 billion 8.5%

• India is performing well, with all

categories showing sound annual

increases and arrivals exceeding eight

million trips in 2015, highlighting the

potential for growth.

• Airlines have been particularly

successful with low fuel prices leading

to cheaper tickets and resulting in

strong customer demand.

• Lodging has recovered from the

stagnation seen in value a couple of

years ago, with mobile booking popular

and leisure stays driving demand.

Source: Euromonitor International

Great Potential as a Destination

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India

• India has had to deal with a number of negative high-profile incidents of crimes against

women, both tourists and locals.

• However, tourism is shaping up as a force for good and is helping to empower women by

providing unique employment opportunities.

• Tourism is often seen as an ideal entry point for women in India to join the formal economy by

providing access to opportunities and improving quality of life.

• A growing number of companies are offering women-only services or employing women in roles

that were previously largely held by men.

• A large number of transport companies in India have started to provide female taxi driver

services, in an effort to deal with the issue of female safety while travelling.

• She-taxi is a fleet of taxi cabs operating in Kerala, India, providing a traditional taxi service for

women-only with a trained female driver.

• Women on Wheels is a project helping women to become professional drivers, who

are able to become their family’s breadwinner as well as helping solo female travellers.

Tourism as Opportunity for Job Creation

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India

• Travel and tourism in India is still male-dominated, but this is slowly changing through

different initiatives, and government support.

• Boosting entrepreneurship among women is a priority for the Indian government, with the

Stand Up India initiative providing loans for women to create their own businesses.

• In celebration of International Women's Day

in 2016, Air India Flight 173 flew from Delhi

to San Francisco, with an all-female crew,

making it the longest flight staffed entirely

by women in history.

• There has been a rise in Indian travel

clubs and tours for women, such as

Women on Wanderlust and Girls on the Go,

which organise all-women trips all over the

world.

• There have been a number of safety apps

developed for women in India, such as

Ridesafe, which offer tracking, emergency

messaging and route deviation detection.

Focus on Women’s Empowerment

“Whilst tourism remains a male-

dominated sector in India, there are

growing opportunities for women,

particularly in emerging sectors such

as peer-to-peer and start-ups, which

are thriving as Indians increase the

number of trips they take each year."

Ankita Sheth

Co-Founder, Vista Rooms

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India

• By 2030, it is expected that women’s average

disposable income will more than double

from today’s level. However, as is the case at

the global level, the income gap with men

continues to increase.

• In India, metropolitan women are leading the

way into employment, both in terms of being

more educated as well as coping with the higher

cost of city living.

• Rural tourism in India can be particularly

empowering for women as it has the potential

to diversify employment opportunities based

on local tourism assets.

• The vast informal Indian economy will also

provide many tourism projects for women,

which will hopefully provide experience for

entering a more regular workplace. Companies

like Uber and Airbnb can benefit from this.

Average Disposable Income by Gender

and Region (US$) 2015/2030

Source: Euromonitor International

Looking at the Bigger Picture

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The WTM Global Trends Report was created exclusively for WorldTravel Market London

by Euromonitor International’s travel research team.

Caroline Bremner

Head of Travel, Euromonitor

@CarolineBremner

Nadejda Popova

Project Manager, Euromonitor

@PopovaNadia2

Wouter Geerts

Travel Analyst, Euromonitor

Global Trends Report Lead Editor

@emi_WGeerts

Paul Nelson

Press & PR Manager

World Travel Market

[email protected]

www.wtmlondon.com

Travel Research Team

Euromonitor International

[email protected]

www.euromonitor.com/travel

Press Office

Euromonitor International

[email protected]

http://www.euromonitor.com/press-page

The Team Behind the Report