Get Most Out of your Virtual teams

VIRTUAL TEAM LEADERSHIPBy:

Raja Naveen Srungavarapu5th Month GDMS, Full sail universityGoal: Game Producer & Film Maker

Committee:Robert KennedyGerard MerrittMalyn Brown

Research Questions• What are Virtual Teams?

• What are the problems faced by Virtual Teams?

• What is Virtual Team Leadership?

• What are the optimal methods to overcome these problems?

HYPOTHESIS•Team’s performance can be increased by minimizing Team conflict.

•Team’s performance can be increased by increasing trust and cooperation between Team members.

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METHODOLOGYPerforming qualitative research to assess a

relationship between leadership and team’s performance in virtual teams.

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What are Virtual Team?

•Working virtually on same project from different Places over different Time frames (Malhotra, Majchrzak, & Rosen, 2007).

•Half of Employees in any professional organization were already involved in working with virtual teams (Wakefield, Leidner,

& Garrison, 2008).

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Use of Virtual Teams

Big organizations > Branches, R&D, Customer service, etc…

Gaming Industry?

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Problems in Virtual Teams

• Time, Place and Culture.

• Removing common factors like location & culture between the team members can cause disruption in mutual awareness (Cramton, 2001).

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Problems in Virtual Teams

TOOLS

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Virtual Team Leaders

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•Leading Virtual Teams is no different (Young, 2001).

•Teams depend on Technology and Infrastructure (HR Magazine, 2010).

•Effective Leadership is the number one factor the influences the success of a Virtual Team (HR Magazine, 2010).

Methods to overcome problems

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Location, Culture and Language enhances Group Conflict.

• Leaders be aware of the Conflicts.

• Engage Team directly in conflict resolution (Levasseur, 2012).

Methods to overcome problems

• Know the objective of the project.• Always be Available.• Be sensitive to Cultural differences.• Agree on Communication norms(Language).• Guidance, Micromanagement and Trust (Jedd, 2006).

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Methods to overcome problems

•MBTI Helps to understand people and communicate well (Young, 2001).

• Trust is the basis of cooperation (Thomas & Bostrom, 2008).

• Face to Face Meetings and Leadership Behaviors (Wakefield, Leidner, & Garrison, 2008).

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Audience

• Any Organization with Virtual Teams.• Leaders of Virtual Teams.

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Takeaway• Guidelines for leaders and organizations with

virtual teams.

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Advice• Network and keep in touch.• Avoid Tardiness.• Play games.• Learn about making games.• Always be updated with the NEWS around us.

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References• Cramton, C. D. 2001. The mutual knowledge problem and its consequences for dispersed collaboration. Organ. Sci.

12(3) 346–371.

• Jedd, M. (2006). VIRTUAL REALITY. PM Network, 20(8), 58-63.

• Levasseur, R. E. (2012). People Skills: Leading Virtual Teams--A Change Management Perspective. Interfaces, 42(2), 213-216.

• Malhotra, A., Majchrzak, A., & Rosen, B. (2007). Leading Virtual Teams. Academy Of Management Perspectives, 21(1), 60-70.

• Successfully Transitioning to a Virtual Organization: Challenges, Impact and Technology. (2010). HR Magazine, 55(4), 1-9.

• Thomas, D., & Bostrom, R. (2008). Building Trust and Cooperation through Technology Adaptation in Virtual Teams: Empirical Field Evidence. Information Systems Management, 25(1), 45-56.

• Wakefield, R. L., Leidner, D. E., & Garrison, G. (2008). A Model of Conflict, Leadership, and Performance in Virtual Teams. Information Systems Research, 19(4), 434-455.

• Young, P. (2001). Leadership and the Myers-Briggs Type Indicator. Program Manager, 30(2), 48.

Image reference• http://www.helpdome.com/static/images/photos/collabration.jpg

• http://www.backpocketcoo.com/blog/wp-content/uploads/2010-Revenue-Goal.jpg

• http://www.affiliateprograms.com/blog/wp-content/uploads/2012/05/Group-Chat.jpg

• http://1.bp.blogspot.com/-NjOEWLm8k0s/Tcbv6gzeFZI/AAAAAAAAACY/juUelF0u4f4/s1600/onsip_virtual_teams.png

• http://www.awakenyourcareerpreneur.com/wp-content/uploads/2011/02/bizpeopleonglobe.jpg

• http://toolboxes.flexiblelearning.net.au/demosites/series12/12_13/toolbox1213/topics/topic42/images/t42_07a.gif

• http://mmohuts.com/wp-content/gallery/the-warlords-overview/the-warlords-man-city.jpg?ec9f9b

• http://cdn.cpcstrategy.com/blog/wp-content/uploads/2011/12/customer-service.jpg

• http://www.wired.com/images_blogs/wiredscience/2012/09/mf-do-the-right-things-at-the-right-time_f.jpg

• http://upload.wikimedia.org/wikipedia/commons/thumb/f/fb/New7Wonders.jpg/276px-New7Wonders.jpg

• http://3.bp.blogspot.com/-5PlsIlht2dM/TzQV5XJZeUI/AAAAAAAAAGs/VOMKX5gzo9E/s1600/different+races.jpg

• http://hansoft.com/

• http://www.techweekeurope.co.uk/wp-content/uploads/2011/11/Instant-Messaging-services.jpg

• http://edudemic.com/wp-content/uploads/2012/04/googledocs.jpg

• http://joindotme.files.wordpress.com/2011/09/join.jpeg

Image reference• http://about.skype.com/media-library/logos/skype-logo-placeholder.png

• http://a3.mzstatic.com/us/r1000/075/Purple/v4/49/8e/e4/498ee459-4a0b-c75b-0001-0da841e447f1/mzl.lcrcalou.175x175-75.jpg

• http://www.schmoozd.com/wp-content/uploads/GoToMeeting.jpg

• http://meetpablogonzalez.com/wp-content/uploads/2010/04/iStock_000003537496XSmall.jpg

• http://www.bigisthenewsmall.com/wp-content/uploads/2013/02/conflict.jpg

• http://images02.olx.in/ui/19/67/67/1358512842_474276067_1-Careeraddmissionproject-guidance-namakkal.jpg

• http://piperreport.com/wp-content/uploads/2013/01/CMS-Guidance-for-State-Partnership-Health-Insurance-Exchanges.jpg

• http://smallbiztrends.com/wp-content/uploads/2011/02/trust.jpg

• http://coachdawnwrites.com/wp-content/uploads/2010/11/cooperation.jpg

• http://www.yiiloo.com/namirestaurant/images/menu/takeaway.png

• http://www.dmfiat.com/wp-content/uploads/2013/03/advice.jpg

• http://drewsfoundation.org/wp-content/uploads/2012/03/thankyou.jpg

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QUESTIONS