IMS655. SYSTEMS ANALYSIS IN INFORMATION MANAGEMENT 2
E- Dental Appointment System (EDAS)
1.0Chapter 1: Introduction/ Project overviewAisar Dental Clinic is a Private organization of Dr Syed Aisar. The clinic began operating in 2009 on a shop lot of 27 acres and this organization are providing Dental services such as Fillings and Repairs, Root Canals (Endodontics), Dental Crowns (Caps) and Bridges and Implants. This clinic provides dental services to more than 105,000 residents and its surrounding areas Machang. For this project our task is to assist the this clinic to become more effective and productive in managing their dental clinic department, for this department our team are develop a computer system to replace old system that use file and paper to store any information, records and their appointment. 1.1Problem Statement The problem of Aisar dental clinic in is they doesnt have any computer system and all business activity such as appointment, customer records are using traditional methods which are paper and files to store their information. The major problems in this department is appointment, the situation when customer comes to this clinic, they need wait for a long period for their dental treatment and they also need to made appointment to see a doctor. This problem will become opportunity for our team to develop a new computer system that will solve this department problems. E- Dental Appointment System (EDAS) is a system that focusing on online appointment application for user and in this system provide others module that can assist this organization in managing their department.
1.2Objective of this project The goals of this new system is to improve the management of the Aisar Dental clinic in Machang. Hospital in appointment and records management also the objective of this project is to ensure the workflow in the clinic will be more systematic and organize. Next is to assist people to make an appointment to get the dental services at the clinic with online. This system also will reduce the cost such as labor, equipment for an example shelves and files To enhance the existing appointment system that are being used before To improve records keeping system for the organization.
1.3Scope of project The scopes of this project are to enhance the current system that being used by Aisar Dental Clinic . They used the old methods system by using the book log to create appointment of patient. It give more difficult to patient to see the dentist. This system will give a fresh look for the Dental Clinic especially on the appointment. We guarantee this project will give greater impact to the organization to improve their services to society. 1.4User target This project are targeting the users from the staff or personnel of Dental clinic where they need to use this system for monitoring the appointment and managing the patient records. We also focusing other users such as patient that can use this system remotely by using online system that require internet connection to use it. By using online patient can create an appointment anywhere and any place. With this implementation of this system patient of this clinic will might not wait for a long time to get the services.1.5Tool used for development (hardware and software)Table 1 are discussing the tools and methods that used to develop this project,
Tools Methods
Business modeling tools
System development and workflow modeling
GDSSBrain-storming and discussion.
CASEData modeling and structured analysis, system design
Adobe PhotoshopInterface design,
Notepad++Adobe DreamweaverMicrosoft studio Coding, testing and debugging
Wamp serverTesting the system
Desktop PC/ Workstation Monitor Hard drive Ram ProcessorSystem hardware requirement and support
Internet connectivity (ISP)Web hosting
Table 1: Tools used for development
1.5.1Hardware option and recommendation For developing this system, we are have three hardware option and recommendation from low end and high end of option and recommendation. It consist type of desktop, processor, ram, hard drive, software application package, price and etc. 1.5.1.1Low end option and recommendation I. Inspiron small desktop with Intel dual Pentium G3260 with 3.30 ghz. II. 4 GB single channel DDR3III. TB GB hard driveIV. Windows 8 professional V. Free basic application softwareVI. Microsoft office 2010VII. Streamyx services 2mbps (RM 68.00 mothly) 1.5.1.2Low end with performance option and recommendation I. Inspiron small desktop 4th generation intel(r) core(tm) i3-4170 processor (3m cache, 3.70 ghz)II. 4 GB RamIII. 1 TB Hard driveIV. Windows 10 home V. Free basic application software + Kaspersky internet security 2016 1 yearsVI. Microsoft office + adobe package VII. Streamyx service 4mbps (RM 110.00 monthly)
1.5.1.3High end option and recommendation I. Inspiron desktop 6th Generation Intel(R) Core(TM) i5-6400 Processor (6M Cache, up to 3.30 GHz)II. 8GB Single Channel DDR3L 1600MHz (8GBX1)III. 1TB 7200 rpm SATA 6Gb/s Hard DriveIV. NVIDIA(R) GeForce(TM) 730 2GB GDDR3V. Windows 10 homeVI. McAfee Security Center 15 month subscriptionVIII. Streamyx service 4mbps (RM 110.00 monthly)
1.7Project Initiating1.7.1Project charterProject Title:E- Dental Appointment System (EDAS)
Project start:December 21, 2015
Project end:April 12. 2016
Budget Information:RM 30.000
Project Manager:Muhammad Danial Bin Mohd KhalilE-mail: [email protected]: 017-9601887Office: 09-601887
Project Objective:The objective is to design, implement the new information system for appointment system at Aisar Dental clinic, to improve their services regarding appointment and records keeping. This new information system will assist the organization to reach their goals:I. Increase more patient and people around Machang to use the dental services II. Gather the patient information with easily, III. Short time to make appointment IV. Reduce paper for storing the information and data regarding patient and other information that related to the management. Approach Techsys Sdn, Bhd will develop the new system based on the System Development Life Cycle (SDLC) in approach analyzing and designing the new information system for Machang dental clinic. The SDLC approach steps are follow:
I. System planning Define and study the problem that has been faced by the organization regarding appointment, records management problem Techsys will investigate the workflow process that exist in organization and improve it by using new information system. And to determine of scope of this system
II. System Analysis Study the Machang Dental Clinic procedures and old system that used in the organization for appointment and records management. Determine the system requirement
III. System design Convert system description to logical such as entity relational database and physical system specification. Design input/output interface the system using web based and windows based system that can produce report. IV. System implementation and maintenance From logical and physical design of new system are be coded into programming language by using php, Html5 and visual basic programing. Educate user and staff how to use the system.
1.7.2Assign roles and responsibility Table 2 show the assign role and responsibility
RolesName Position Contact information
Project ManagerMuhammad Danial Bin Mohd KhalilProject [email protected]
System analyst Mohammad Ashraf bin KamalSystem [email protected]
System analystSyed Mohd Aisar Bin Syed MokhlisSystem [email protected]
Table 2: Assign role and responsibility
1.7.3Assign team ContractProject Name: Aisar Dental Clinic, Appointment system Project Team Members Name and Sign off:Table 3 show the project team member and sign offNamesSign-off on team contract
Muhammad Danial Bin Mohd Khalil
Mohammad Ashraf bin Kamal
Syed Mohd Aisar Bin Syed Mokhlis
Table 3: Project team members and sign off
Code of conduct: As a team, we willAs a team, we should work together to accomplish the work that has been assigned to us on time and identify the potential and major problem, to prevent the radical issue on our project we should working together to avoid it. Participating: Our team willWe will encourage participating toward to finish this system according to the deadline that given to us. And we should be open mind if others give a new idea how to improve the system, it will help us to make the system more effective. Next is we will be honestly in every single work in project activities especially on expanses for example system equipment. Last but not least, as a project manager we should encourage the participating and build more team work among us. Communication: Our team willTo enhance communication for Machang Dental clinic, our team are develop a website for communication between the organization and their patient and customer, we also provide telephone and email for this organization. In term of team work, our project manager are arrange all meeting that conducted in every week.End user: Our team willOur team will educated the user of this system such as the personnel and customer. It consist of how to open this system, how to sign up, registration, monitoring and others.
1.8Project Planning1.8.1Define and study the problem The problem of dental clinic in Machang Hospital is they doesnt require any computer system and all business activity such as appointment, customer records are using traditional methods which are paper and files to store their information1.8.2Determine of scope of this system The scopes of this project are to enhance the current system that being used by Dental Clinic at Machang hospital. 1.8.3Determine the costTechsys will estimate the cost to developing this system is RM 30.000. The cost are include the cost of equipment, requirement, consultation, design, implement and for the maintenance of the system. 1.8.4Produce the proposal and presentation. Techsys will produce the complete project proposal of this system development, the objective of the proposal is to show to our client regarding this system in term of planning phase until the last phase. We also will present this proposal to our client for give more understanding about this project.
1.8.5Work breakdown structure (WBS) Prepared By: Techsys.Sdn.Bhd Date: December 14, 2015a) Preliminary
i- Initiating Project charter Assign Team members Assign roles and responsibility Assign team Contractii- Planningi. Define the problemii. Determine project scopeiii. Determine the cost iv. Project proposalv. Present the proposal to the client
b) System Analysis
I. Analyze a current systemII. Analyze new systemIII. Analyze system requirementIV. Draw context diagram V. Draw data flow diagramVI. Meeting with client
iii- System Design a) Create the database b) Draw the ERD (entity relational data) c) Create data dictionary d) Designing the interface i. Inputii. Outputiii. Dialog box e) Meeting with client
1.8.6Gantt ChartThis figure shows the Gantt chart
Figure 1: Gantt Chart
Figure 2: Gantt chart
1.8.7Network DiagramThis figure shows the network diagram
Figure 2 : The Network Diagram
Figure 3: Network diagram
1.9Conclusion Aisar Dental Clinic is an Private organization of Dr Syed Aisar. The clinic began operating in 2009 on a shop lot of 27 acres and this organization are providing Dental services such as Fillings and Repairs, Root Canals (Endodontics), Dental Crowns (Caps) and Bridges and Implants. This clinic provides dental services to more than 105,000 residents and its surrounding areas Machang. The problem of dental clinic is they doesnt Have any computer system and all business activity such as appointment, customer records are using traditional methods which are paper and files to store their information. Objective of this project is to assist people to make an appointment to get the dental services at the clinic with online, to improve records keeping system for the organization. For the first phase is initiating, this phase we start with the Project charter to define the objective to develop this system. Next is Assign Team members for developing this system and our team are professional and have many experience in information system development. After that we are assign roles and responsibility for each personnel for this project and the last phase of initiating is Assign team Contract. For the planning phase. We start with define the problem of the organization, determine the project scope, determine the cost and we produce the system proposal and present it to our client.
2.0Chapter 2: Literature review
We start develop this system by reviewing other past system that have the similarities with EDAS system that focusing on the appointment system for clinic and hospital. The Patients Charter has recently set the standard for hospital outpatient clinics that patients will be given a specific appointment time and will be seen within 30 minutes of that time. Describes the successful application of an operational research/operations management approach to outpatient appointment systems at the Royal Lancaster Infirmary (David .1993).
The first review on the article that write by David Worthington about improving Out-Patient Appointment system. According to David (1993) the UK National health is undergoing a number of changes and particularly related to the new roles and responsibility of the clinic and hospital. To assist with the contract planning within district of the clinic and hospitals in UK. The responsible organization the KPMG management consulting are joint venture with Health Authority have develop a district planning models.
To improve the quality of the contract planning they develop a computer model. Authors also stated that the planning models are contains a consistency methodology for accessing the needs of the populations. The ones of consideration in the planning of this system is the location and place of the patient and the distance which the patient went to the hospital and clinic (David.1993).
Next is the structure of the models, it written by using the multidimensional modelling package, pc-Express. According to David (1993) Multidimensional can be define as a the great deal of flexibility in the way which information within models can be organized and be reported by specialty, electoral ward, patient type (emergency, elective, day care ) and the last is provider. The data collection for the model is not an insignificant task. Details on the population size and the socio-economic characteristics of each electoral ward in the district needs to be input. Next on the second article that has been review for our system development, the titles of this article is The Analysis and Design of Management Information Systems for Clinicians that has been writes by V.A, Wood in 1989. The most interesting on this article that we can imply to our system is they create a module that can classify the disease based on the system. Which mean each patient that having a disease can be easily manage by a system that they develop. According to Wood (1989) clinic and referral sub-system are focusing on record form was designed for insertion in all patients' medical files. This was completed by doctors at the time of a patient's attendance. It included provision for the patient's diagnostic code, mobility and continence status. According to Cather (1994) the most important in developing system is information system selection such as software selection, each of developers should investigation of the marketplace to identify available software technology to promote the proposed systems. It might be possible that some of the information systems, perceived as critical to support the business needs, would not be feasible because of technological limitation. Second is hardware selection identification of hardware limitations exposed in the marketplace. As a conclusion the article that we are chosen that related to the system that going to be develop. First article from David on improving out the appointment system. To assist with the contract planning and appointment within district of the clinic and hospitals in UK. Next is the article that produce by Wood are discussing the clinic and referral sub-system are focusing on record form was designed for insertion in all patients' medical files. By reviewing this article its can assist us in develop this project to become more effective. 3.0Chapter 3. Methodology From the table 1, we are provide the list of tools and equipment that consist hardware and software tools for the EDAS development. For the first phase development which is we are using business modelling tools that have function to create business model and work flow models, business modelling tools is an important part of understanding and restructuring the activities and information a typical enterprise uses to achieve its business goals. With a modeling tool like Enterprise Architect, we can create model, document and restructure those processes the information. Seconds tools that used for development of this system is GDSS. Its can be define as Group decision support system, one of the tools that be used for collection the data and information and requirements engineering tools can be used in gathering information and organizing it into a structured format so that it can be used in later phases of system development. Next is the most important phase in system development is analysis, the tools that used for this phase is CASE. This tools are used to support a wide variety of SDLC activities. Such as data modeling structured and object oriented analysis, it also can be used for designing phase of the system development.For the implementation and coding we are using adobe Dreamweaver and Notepad++ to assist our programmer to write the command and computer language. To testing and debugging this system, the tools that we used is Wamp server, this tools is can create the local database for the system and it also can debug the system by using localhost. This tools is a free and easy to install. Next is workstation or desktop. This is the most important hardware to develop this system. To produce output result and to view the system. We also provide three type of choice for option and recommendation from low end to high end workstation for this system. Last but not least is the internet connectivity. Since our system are use local and online, we need an internet connection to host our website that can be used by all patient to make an appointment.4.0Chapter 4: System Analysis4.1Analyze a current systemFor the current system that is used in this clinic especially in the dental clinic, they are using an old version of system which is using manual log book. Manual log book is used for the registration of a new patient and it also used to set an appointment for the patient. Within this system, the staff of the dental clinic will need to rely on this log book as long as the log book will still in use. However, within the used of this manual log book, every patient who would like to seek for a treatment must wait for a long time for the staff to find the details of previous treatment in a log book. Using a manual log book is an old system which is not reliable to be used in current time. On the other hand, the used of manual log book for registration and to set an appointment have many major problem. This problem might cause a major problem towards the services of the dental clinic. Those manual system have cause problem such as when the patient comes to the clinic to seek for treatment, they must wait for a long time, and this situation might be more serious during a peek hour especially when many customers come to the clinic at one time. The patient who wants to set up an appointment also faced the same problem and this has made the service at the dental clinic become unmanageable and the patient will become not comfortable to use the service of the dental clinic. Thus, the dental clinic records will not be managed in a proper way. For the solution of this problem, the dental clinic in Machang Hospital must change their system for registration and setting up appointment. To improve better services, the dental clinic in Machang Hospital need to use a computerized system which is more beneficial compared to the old system which use the manual log book. A computerized system will help the staff in the clinic to register a new patient or to set up an appointment, this is because all of the information regarding the patient are easy to retrieve and it was store under one system where the staff and the patient doesnt have to wait for a long time instead of need to wait when using the old system. On the other hand, using a computerized system will help the dental clinic to improve their services. The records that is store under the computerized system is more safe because the risk of having information loss a little compared to the manual log book. The retrieval process is fast and the service will run well. In using the previous system that is using manual log book, the process flow are at a very low. As example, for a registration, the staff will recorded in the log book and after that the log book is placed on the filing cabinets. This will exposed to the misplaced of log book in a filing cabinet. 4.2Analyze new systemFor the new system that is going to be used by the dental clinic in that is E- Dental Appointment System (EDAS). This is a computerized system that is going to be replaced the previous system used in the dental clinic. The new system that going to be implemented will give benefits towards the services provided by the dental clinic such as registration and setting up appointment. In this system the staff can easily register new patient on the system and on the same time the patient appointment can be set up and arrange. In this system the staff of the dental clinic just need to inserting detail about patient in the system. The details of the patient will be save in the system database. When the staff needs to find the detailed about the patient, they just need to insert the patient identity card number and the system will find it in a short time. Using this system, the patient appointment will become easy to manage where it not fully depend on the single time, but able to set up an appointment for a multiple user on a time. This system is easier to manage because the staff will store all the information in just one place. In the E Dental Appointment System, the flow is more reliable to be use. As example, if the patient wants to register or set up an appointment, the patient will register on the system, and the system will precede it to the nurse the patient detail. The nurse will then verified the patient detail using patient file and further to generate report. For the person who wants to set up an appointment, the have a choice to select the treatment method. And the treatment method can be directly see by the doctor and the doctor will precede with the appointment approval.4.2.1Analyze system requirement For the E-Dental Appointment System (EDAS) there are three type of requirement that is suitable for the system that going to be used in the dental clinic. There are three type of system requirement that is for low performance, middle performance and high performance. We will enable the dental clinic and our customers to choose the system requirement that they want to be implemented. For the low performance, the system will only be a basic system. For low performance, we are using Inspiron small desktop with intel dual Pentium G3260 with 3.30 ghz, 4 GB single channel DDR3, 1 TB hard drive, Windows 8 professional, Free basic application software, Microsoft office 2010, and Streamyx services 2mbps (RM 68.00 mothly). Within this option, the system will run a basic performance for work. While for the middle performance system, the system will have a few high options where it will give a better performance for the system to be applied. For the middle performance system, we are suggesting Inspiron small desktop 4th generation intel(r) core(tm) i3-4170 processor (3m cache, 3.70 ghz), 4 GB Ram, 1 TB Hard drive, Windows 10 home , Free basic application software + Kaspersky internet security 2016 1 years, microsoft office + adobe package, Streamyx service 4mbps (RM 110.00 monthly). This option will give a better performance for the system and will have advance performance on certain part. For the high end performance, it will provide a greater performance for the system and on the system will have two application thats is web based application and window based application. The option or the requirement for the system is Inspiron desktop 6th Generation Intel(R) Core(TM) i5-6400 Processor (6M Cache, up to 3.30 GHz), 8GB Single Channel DDR3L 1600MHz (8GBX1), 1TB 7200 rpm SATA 6Gb/s Hard Drive, NVIDIA(R) GeForce(TM) 730 2GB GDDR3, Windows 10 home, McAfee Security Center 15 month subscription. Within this option the system will run on high performance platform with smaller problem. This option is recommended to the customer because it more advance and suitable to use to run for a big scale system. For a better performance we are recommended the high end option which is more suitable to be used. 4.2.2Estimated budget and cost require for the projectTo develop the system, the developer need to spend some money to fulfill the needs of the system. The estimated budgets are including the price of the system and the hardware and software that are going to use by the developer. The hardware and the software are the most important thing that is used to develop the system so that the system can be run smoothly. Budgets are depending on the option that is used by the developer in creating the system. Normally there type of option that going to be used by the developer, and the price might be different regarding the option use.Table 4 are explaining about estimated budget and costItemsQuantityPrice/Unit
Price of the System (EDAS)1RM 12000
Hardware and Software1RM 18000
TOTAL2RM 30000
Table 4: Estimated Budget and Cost
4.3Draw context diagramFigure 4: Context Diagram
4.4Draw data flow diagram
Figure 5: Data Flow Diagram
4.5ConclusionFor the conclusion, analysis is the most important phases in developing a system. In analysis phases, the system analyst will determine about the system. The system analyst will go through the system to analyze about the system to ensure that its meets the customer requirement. Through the analyze, the system analyst will find the mistake that have in the system and he can mark it so that it can be fix. In this phases, the system analyst involve in creating a context diagram and data flow diagram to show the system flow is according to the right requirement.
5.0Chapter 4: DesignIn our systems design, we implemented the application of entity relational diagram to create and give us the view about how our database for the system will work. Not only the ERD implementation but we also categorized the data dictionary to easily determine what the entity for the database table is. 5.1Database5.1.1Entity Relational Diagram (ERD)This figure shows the ERD of the system
Figure 6: ERD of the systemThe business rule:I) One patient can make many appointmentsII) Many appointments can be made by one patientIII) One appointment can be issued by one dentist at a timeIV) One dentist can entertain one appointment at a timeV) Many appointment can be issued by one nurseVI) One nurse can issued many appointments at a time
5.1.2Data Dictionarya) Table: PatientThis table shows the data dictionary of Table: PatientTable NameAttribute NameContentPK or FK
Patientpatient_ic
first_namelast_namepasswordgenderic_noaddresspostcodecontact_noemailPatients ID
Patients first namePatients last namePatients passwordPatients genderPatients IC numberPatients addressPatients postcodePatients contact numberPatients emailPK
Table 5: data dictionary of Table: Patient
b) Table: AppointmentThis table shows the data dictionary of Table: Appointment
Table NameAttribute NameContentPK or FK
Appointmentappointment_id
appointment_dateappointment_timetype_treatmentpatient_icPatients appointment ID
Patients appointment datePatients appointment timeType of treatmentPatients IDPK
FK
Table 6: data dictionary of Table: Appointmentc) Table: Nurse
This table shows the data dictionary of Table: Nurse
Table NameAttribute NameContentPK or FK
Nursenurse_id
appointment_iddenstist_idpatient_icNurses ID
Patients appointment IDDentists IDPatients IDPK
FKFK
Table 7: data dictionary of Table: Nurse
d) Table: Dentist
This table shows the data dictionary of Table: Dentist
Table NameAttribute NameContentPK or FK
Dentistdentist_id
dentist_fnamedentist_lnamedentist_genderappointment_idpatient_icDentists ID
Dentists first nameDentists last nameDentists genderPatients appointment IDPatients IDPK
FKFK
Table 8: data dictionary of Table: Dentist
5.2Interface
We design our system interface by delivering user friendly interface to user. Easier reachability means effective usage of the system by the user thus enhancing the capability of acknowledging this appointment system.
5.2.1Patients Viewa) Home Page
This figure shows the Home Page of the system
Figure 7: Home page of the system
b) Registration
This figure shows the Registration Page of the system
Figure 8: Registration page of the system
c) Login Page
This figure shows the Login Page of the system
Figure 9: Login page of the system
d) Login Successful
This figure shows the Login Page of the system
Figure 10: Login page of the system
e) Making an appointment
This figure shows the Appointment Page of the systemFigure 11: Appointment page of the system
5.3Hierarchical Input-Process-Output (HIPO)5.3.1 Workflow process
a) Appointment Process
This figure shows the process of making an appointment
Figure 12: Appointment process workflow
b) Registration Process
This figure shows the process of registration
Figure 13: Process of registration workflow
c) Login Process
This figure shows the process of logging in into the system
Figure 14: Process of logging in into the system
5.3.2 Screen flow patients view
This figure shows the process of using/making an appointment on the system.
Figure 15: Process of using/making an appointment on the system
5.4Conclusion
In short, database design can be a heavy subject with a lot to cover, but it doesn't take a lot to learn the basics and get a good design for the most basic of database structures. Perhaps the most important rule and phase to designing a database is the initial design and brainstorming phase. This is what allows any developer to get all of the information they need up front, and to begin organizing as necessary. Only with all of the necessary information to work with can a great database design be created intelligently, with tables linked properly, and best practices intact. The goal of any database is to be efficient and scalable. Data is always being edited, added, and deleted, so it's important to keep a database organized in order to maintain this constant changing set of data. Be sure to design a database that deletes only the information necessary when needed, adds no duplicate records, and is able to reference other data throughout the database easily and simply.
6.0 Chapter 6 : Implementation and Maintenance
6.1 Programming Language
For the implementation phase for this system in term of programming we are using the open sources programming language such as PHP, HTML5, JAVA and CSS in this system development. We start implement the coding after the customer are agree with the design that purpose to the customer. We took about two weeks in developing this system. Here are the some example of coding process of this system. 6.1.1 The example of coding Figure 16 : index.php
Figure 17 : login.php
Figure 18 : services.php
6.2. Development tools/software For developing this project. Our team are using the few development tools and software to build in term of design, compiler and editor in order to complete the project. For the development tools that we used for this system such as adobe Photoshops to design the layout in the system. The constraint of this tools it require high cost of payment to use this kind of software. Next development tools that our team member use is adobe dreamveawer that can be used as the text compiler, debugger and the editor of design the layout such as form, login and other. To test the system we are using the open sources localhost server which are wamp server. Tools Methods
Business modeling tools
System development and workflow modeling
GDSSBrain-storming and discussion.
CASEData modeling and structured analysis, system design
Adobe PhotoshopInterface design,
Notepad++Adobe DreamweaverMicrosoft studio Coding, testing and debugging
Wamp serverTesting the system
Table 2: Development tools
6.3. System Testing and pilot testing After go through all phases development of this system. Next phase is testing. Each developed information system needs to be tested either to identify the weakness or bugs before this system are being used by our customer. For the first stage of testing we are using the localhost server which are wamp server to define any bugs or uncomplete coding for example the undefined lines of the coding. That can help our programmer to fix the minor problems. after that we are testing the system in the our testing server to find any problem after we host this system to the server. Last phase of testing process is pilot test which are the customer from aisar dental clinic are testing this system in the small scale. This process also can give them understanding and gain more interest in this system.
6.4. Installation of Equipment Next phase of implementation is we need to install the equipment in the client site. Which is the Aisar Dental clinic Sdn.Bhd. As our agreement on the installation. Our customer are choose the high end equipment that recommend by our team. We start with the installation of computer or workstation in the organization. Next we focus to set up the network in the organizational buildings. Here are the hardware recommend that selected to install High end option and recommendation I. Inspiron desktop 6th Generation Intel(R) Core(TM) i5-6400 Processor (6M Cache, up to 3.30 GHz)II. 8GB Single Channel DDR3L 1600MHz (8GBX1)III. 1TB 7200 rpm SATA 6Gb/s Hard DriveIV. NVIDIA(R) GeForce(TM) 730 2GB GDDR3V. Windows 10 homeVI. McAfee Security Center 15 month subscriptionIX. Streamyx service 4mbps (RM 110.00 monthly) 6.5. Server Hosting Next phase is to host the system that our team was develop to the server. The server that used is outsources server in the data centre because the dental clinic are not suitable to install the server and it doesnt has any professional to monitor the server in the organization. To overcome the problem, we are deciding to outsources the server from CRF data center by purchase their dedicated server that can hold lot of data in the storage. 6.6. Training Last but not least. To end the implementation phase. We are providing the training to all user that use this system after their purchase this system. The training includes all the modules such as how to search this system in web, second is how to register to use this system. Next is how to secure the data and the major business of this system is how to make an appointment
7.0Chapter 5: ConclusionFor the conclusion, the objective of this project is to assist people to make an appointment to get the dental services at the clinic with online, to improve records keeping system for the organization. For the first phase is initiating, this phase we start with the Project charter to define the objective to develop this system. Next is Assign Team members for developing this system and our team are professional and have many experience in information system development. After that we are assign roles and responsibility for each personnel for this project and the last phase of initiating is Assign team Contract. For the planning phase. We start with define the problem of the organization, determine the project scope, determine the cost and we produce the system proposal and present it to our client. On the other hand analysis is the most important phases in developing a system. In analysis phases, the system analyst will determine about the system. The system analyst will go through the system to analyze about the system to ensure that its meets the customer requirement. Through the analyze, the system analyst will find the mistake that have in the system and he can mark it so that it can be fix. In this phase, the system analyst involve in creating a context diagram and data flow diagram to show the system flow is according to the right requirement. In short, database design can be a heavy subject with a lot to cover, but it doesn't take a lot to learn the basics and get a good design for the most basic of database structures. Perhaps the most important rule and phase to designing a database is the initial design and brainstorming phase. This is what allows any developer to get all of the information they need up front, and to begin organizing as necessary.
PROJECT PROPOSAL: E-DENTAL APPOINTMENT SYSTEM29
