frog POV: Now That Data is Everything

NOW THAT DATA IS EVERYTHING frog Point-of-View

!Illustration by Ailadi Corteletti, frog Shanghai

WAKING UP TOA NEW REALITY.

Data is the fuel of the connected world, and aspects like value, trust, transparency and ultimately ownership have been a continuous source for debate. As our technical capabilities and our comfort with and within the connected world evolves, so does the conversation about our habits and practices around customer data. As a product strategy and design company that has been leading the industry for more than four decades, I believe that frog is in a good position to reflect forward.

I wonder whether our relationship with personal data is undergoing yet another change.

Installation by James Alliban & Keiichi Matsuda https://www.youtube.com/watch?v=A28Ih64927Q

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IS OUR RELATIONSHIP WITH DATA CHANGING AGAIN?

FROM PRIVACY TO RECIPROCITY TO UBIQUITY

LIVING AND WORKING SPACES BEGIN TO OBSERVE AND LISTEN.

Having witnessed the evolution of personal computing- from fixed and isolated desktop computing to mobile and contextual devices- we are excited to discuss what the next era of personal computing could look like. One possible direction is that spaces facilitate selected personal computing scenarios, listening to our conversations and responding to our actions.

Personal computing becomes calmer and less attention hungry. It makes itself heard and seen only when and where it matters. As a result will computing become ubiquitous?

A smart kitchen counter concept, by frog Austin

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LIVING AND WORKING SPACES BEGIN TO OBSERVE AND LISTEN.

Having witnessed the evolution of personal computing- from fixed and isolated desktop computing to mobile and contextual devices -we are excited to discuss what the next era of personal computing could look like. One possible direction is that spaces facilitate selected personal computing scenarios, listening to our conversations and responding to our actions.

Personal computing becomes calmer and less attention hungry. It makes itself heard and seen only when and where it matters. As a result will computing become ubiquitous?

Room E, a concept prototype by frog Austin

TOGETHERNESS IS NOT ONLY A SPATIAL CONDITION.

Connected devices and services have changed the way we communicate. But communication is as much about the things we do say as it is about what we don’t. Closeness and intimacy are often created through quiet time together - moments that don’t always require our full attention. We find comfort in the fact that a loved person ‘is around’ without the need to give them our undivided attention.

Have we become more comfortable with ambient, ubiquitous technology and services that enable a new type of togetherness?

Skype family portrait, by John Clangwww.nytimes.com/interactive/2012/06/03/magazine/skype-portraits.html?_r=0

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DATA COLLECTION IS NO LONGER LIMITED TO THE PRIMARY DEVICE OWNER.

I believe that Google Glass and similar products and services that apply real-time analytics to the video and audio streams they capture present a next step in personal computing and data collection. With our desire for increasingly context-aware technology we have also brought about a generation of devices and technologies that are capable of deciphering our social context, no matter if our companions share our excitement.

Is the traditional opt-in/out model losing relevance?

Face-tracking app indicates Jonathan Yan in a Google Glass screen grab is happy.

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BIG DATA CHANGES THE EQUATION.

Today’s connected world is based on the principle of reciprocity and the idea of a “new data economy”, in which consumers who surrender their data expect that equivalent value be generated and returned to them directly. Big Data challenges this basic equation as much of it is not collected for the purpose of immediate value creation, but simply to be stored and to answer questions that may arise in the future. How can we leverage Big Data and get consumers to warm up to the idea of continuous data collection without compromising on trust?

Must Big Data-driven companies redefine their relationships with customers?

Illustration by Ailadi Corteletti, frog Shanghai

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FUTURE CITIES MUST USE DATATO BE FAIR AND SUSTAINABLE.

In the future he largest portion of humanity is likely going to live in urban environments (China has decided to push ahead with a sweeping plan to move 250 million rural residents into newly constructed towns and cities over the next 12 years. This will be - by far - the largest mass-migration in human history). To be sustainable, the city of the future must become better and more dynamic in allocating scarce resources like space, emergency response, education, health care, transportation etc.

Can we afford not to share our data as an enabler to allocate the limited communal resources in a fair and sustainable fashion?

Sketches for the meta city, concept visualization by frog

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DATA IS.

DATA IS. NO OPTION TO OPT OUT.

SENSORS ARE EVERYWHERE.

SENSORS ARE EVERYWHERE.IS THAT CREEPY OR AWESOME?

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HOW TO DESIGN FOR THIS NEW REALITY?

MAKE DATA COLLECTION YOUR PRIMARY PROMISE?

Average air pollution of Chinese First-Tier Cities (Beijing, Shanghai, Guangzhou etc) totaled at 76 µg/m3 while WHO suggests a critical level at 32 µg/m3. Peaks in air pollution can easily exceed the 100 µg/m3 mark.

The AirWaves mask filters and feeds pollution data it collects into a smart phone application to visualize and share with the network. AirWaves enables a network of like-minded people to benefit from the collective data that has been gathered. Users can view and interact with the data through a smartphone app.

Airwaves connected breathing mask, frog concept

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MAKE DATA COLLECTION YOUR PRIMARY PROMISE?

Average air pollution of Chinese First-Tier Cities (Beijing, Shanghai, Guangzhou etc) totaled at 76 µg/m3 while WHO suggests a critical level at 32 µg/m3. Peaks in air pollution can easily exceed the 100 µg/m3 mark.

The AirWaves mask filters and feeds pollution data it collects into a smart phone application to visualize and share with the network. AirWaves enables a network of like-minded people to benefit from the collective data that has been gathered. Users can view and interact with the data through a smartphone app.

Airwaves connected breathing mask, frog concept

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ENABLE THE NEXT GENERATIONOF MAKERS?

This wearable technology kit, consisting of accessible Arduino projects that are designed to get girls playing with technology during the pivotal tween years and connects preteen girls with technology and maker communities. No programming skills are needed and the modular design gives girls the freedom to combine pieces and express their unique styles.

Hello World DIY Kit, frog Seattle concept

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BUILD TRUST BY SHARING THE DATA YOU GATHERED?

The frog Shanghai Studio API is an initiative that was conceived in the summer of 2013. Our initial focus was to serve as a platform for experimentation using sensors rigged up in different location inside the studio. We wanted to create a platform for experimentation, where we can easily design, test and deploy sensors, displays or interfaces both for internal use and for client projects. We also wanted to see if giving the public access to some or all of this data, using a simple API that anyone could access, would result in interest and ideas from the general public.

frog Shanghai Open Studio API

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BUILD TRUST BY SHARING THE DATA YOU GATHERED?

The frog Shanghai Studio API is an initiative that was conceived in the summer of 2013. Our initial focus was to serve as a platform for experimentation using sensors rigged up in different location inside the studio. We wanted to create a platform for experimentation, where we can easily design, test and deploy sensors, displays or interfaces both for internal use and for client projects. We also wanted to see if giving the public access to some or all of this data, using a simple API that anyone could access, would result in interest and ideas from the general public.

frog Shanghai Open Studio API

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BE THE BRAND THAT MAKES EVERYTHING ‘HACK-ABLE’?

Kimono’s mission is to create APIs where they don’t exist, in an easy to use way. Kimono’s idea is based on two basic insights: First, only a fraction of existing websites and services offer APIs for developers. Second, especially amateur developers tend to spend more time on collecting, cleaning and structuring the data their App uses than they invest in the actual coding of the App. Kimono allows their subscribers to point to specific information shown on a website and turns it into a structured API. But turning websites into APIs is only the first step for the ambitious startup …

Kimono API service, by Ryan Rowe - former ACD at frog Shanghai

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WE BELIEVE IN …

OPEN, PUBLICLY AVAILABLE DATA AS A DRIVER OF TRUST AND ENGAGEMENT TO ENCOURAGE BOTH INDIVIDUALS AND BUSINESSES (SMALL OR LARGE) TO INNOVATE AND SHAPE OUR FUTURE CITIES, WORKPLACES AND HOMES.

frog is a company of Aricent. © 2014 frog design inc.

thank you [email protected]