FitFlop ™ With Truphone, FitFlop ™ simplified communications and reduced mobile spend by 93%
FitFlop™
With Truphone, FitFlop™ simplified communications and reduced mobile spend by 93%
The Business ChallengeFitFlop™ designs and distributes beautiful shoes engineered to make you feel fantastic.
But, with no retail outlets and staff constantly on the move, it’s critical FitFlop™ remains in contact with partners.
Mike Procyshyn, Head of Infrastructure, FitFlop™
“While setting up our New York office, I wasn’t getting anybody from the US phoning me back as our suppliers did not have international calling. This caused delays, potentially leading to loss of business.”
The Truphone SolutionWith UK, US and Hong Kong numbers all on a single device, FitFlop™ staff are better connected wherever they are – and contacts stay in touch at a local rate.
Mike Procyshyn, Head of Infrastructure, FitFlop™
“Truphone solved all of our problems.”
Truphone dramatically reduced roaming costs too.
Staff saw their bills drop by up to
93%
Great serviceWith 24/7 global support from a dedicated and enthusiastic team, FitFlop™ know they can solve issues without being passed around a call centre.
Local presenceWith multiple international numbers on a single SIM, FitFlop™ maintains a local presence by enabling international contacts to keep in touch at local rates.
Cost savings Some FitFlop™ staff reduced their bills by as much as 93%, saving hundreds of pounds per user, per month.
Truphone Benefits
Mike Procyshyn, Head of Infrastructure, FitFlop™
“The best thing about Truphone is that you’re talking to the same people each time, so you’re building a relationship and you trust them to deliver an excellent service.”
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