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FitFlop With Truphone, FitFlop simplified communications and reduced mobile spend by 93%
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Fitflop Case Study of Improved International Communications and Cost Reduction with Truphone

Feb 09, 2017

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Susan Ward
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Page 1: Fitflop Case Study of Improved International Communications and Cost Reduction with Truphone

FitFlop™

With Truphone, FitFlop™ simplified communications and reduced mobile spend by 93%

Page 2: Fitflop Case Study of Improved International Communications and Cost Reduction with Truphone

The Business ChallengeFitFlop™ designs and distributes beautiful shoes engineered to make you feel fantastic.

But, with no retail outlets and staff constantly on the move, it’s critical FitFlop™ remains in contact with partners.

Page 3: Fitflop Case Study of Improved International Communications and Cost Reduction with Truphone

Mike Procyshyn, Head of Infrastructure, FitFlop™

“While setting up our New York office, I wasn’t getting anybody from the US phoning me back as our suppliers did not have international calling. This caused delays, potentially leading to loss of business.”

Page 4: Fitflop Case Study of Improved International Communications and Cost Reduction with Truphone

The Truphone SolutionWith UK, US and Hong Kong numbers all on a single device, FitFlop™ staff are better connected wherever they are – and contacts stay in touch at a local rate.

Mike Procyshyn, Head of Infrastructure, FitFlop™

“Truphone solved all of our problems.”

Truphone dramatically reduced roaming costs too.

Staff saw their bills drop by up to

93%

Page 5: Fitflop Case Study of Improved International Communications and Cost Reduction with Truphone

Great serviceWith 24/7 global support from a dedicated and enthusiastic team, FitFlop™ know they can solve issues without being passed around a call centre.

Local presenceWith multiple international numbers on a single SIM, FitFlop™ maintains a local presence by enabling international contacts to keep in touch at local rates.

Cost savings Some FitFlop™ staff reduced their bills by as much as 93%, saving hundreds of pounds per user, per month.

Truphone Benefits

Page 6: Fitflop Case Study of Improved International Communications and Cost Reduction with Truphone

Mike Procyshyn, Head of Infrastructure, FitFlop™

“The best thing about Truphone is that you’re talking to the same people each time, so you’re building a relationship and you trust them to deliver an excellent service.”

Page 7: Fitflop Case Study of Improved International Communications and Cost Reduction with Truphone

Want to know more? Get in touchUK: +44 (0)20 3006 4300 | [email protected]: +1-888-996-6245 | [email protected]: +61 (0) 2 8999 4206 | [email protected]: +31 (0)30 7600 556 | [email protected]: +48 732 400 907 | [email protected]: +49 (0)6171 8976 555 | [email protected]: +852 8101 2102 | [email protected]: [email protected]

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