Findwise Enterprise Search and Findability survey 2014 - Findability Day 2014

• 1. ENTERPRISE SEARCH ANDFINDABILITY SURVEY 2014"Results presented at Findability Day, Copenhagen"Findwise2014-09-11

2. Downloadthereport:hTp://www.findwise.com/findabilitysurvey2014 3. Respondents201221020131412014277 4. 46% of users are dissatisfied"Respondentssta7ngusersareDissa,sfiedorVerydissa,sfiedwithexis7ngsearchapplica7on(s)46% 5. Findability matters"85%statethatimprovingFindabilityisimportantMostimportantdriversbehindsearch-drivensolu,ons:Increasedknowledgesharing77%Greaterre-useofinforma7onandknowledge73%Easierfindingofrelevantpeopleandexper7se66%Improvedemployeesa7sfac7on65% 6. What are successful organisations doing?" 7. Success Factors"UsersUserTargetGroupsUserFeedbackProcessBusinessSearchandFindabilityStrategyKeyPerformanceIndicatorsOrganisa,onInvolvingBusinessStakeholdersSearchAnaly7csAggrega7ngContentSourcesTailoredSearchExperienceSearch-as-a-ServiceArchitectureTaxonomyContentLifecycleManagementProcessMetadataStandardTechnologyInforma,on 8. Search and Findability Strategy effects"Respondentssta7ngEasyorVeryeasyforuserstofindtheinforma7ontheyarelookingfor32%15% 9. Strategy focus"37% 10. Increased involvement of stakeholders" 11. Search-as-a-Service" 12. Reduction of obstacles "Obstaclesforfindinginforma7on,withandwithoutSearch-as-a-Service 13. Increasing strategy trend"Respondentssta7ngthattheirorganisa7onhaveastrategyforsearch(ITand/orbusinessfocused)37%23%19% 14. mattias.ellison@findwise.com"Findwise2014-09-11