Apr 05, 2018
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Recruitment Process
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Introduction
Recruiting and selecting the right people is of paramount importance to the
continued success of any organization. This recruitment and selection policy sets
out how to ensure, as far as possible, that the best people are recruited on merit and
that the recruitment process is free from bias and discrimination.
Defining Recruitment
Recruitment is an important part of a business human resources planning. In all
businesses, people are a vital resource and they need to be managed as such. The
overall aim of the recruitment and selection process is to obtain the number and
quality of employees that are required in order for the business to achieve its
objectives.
Recruitment is becoming more and more important in business. In particular, this
reflects the increasing need for a well-motivated and flexible workforce thatrequires less management supervision.
In general term we can say that Recruitment is a process of attracting a pool of
candidates from specified sources and then selecting the eligible ones through a
specified procedure.
It is important to appreciate that recruitment is a continuous process because of :
Staff departures (e.g. retirements, sackings, resignations)
Changes in business requirements (e.g. new products, markets, expanded
operations)
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Changes in business location (a relocation often triggers the need for
substantial recruitment)
Promotions
So we can say that Recruitment is :
The process of gathering a group of qualified applicants.
Includes tasks like writing a job description and job postings and going
through the steps of posting it internally( e.g Bulletin Board, Intranet and
email notification) externally (e.g. newspaper ads, temp. agencies, internet)
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Recruitment Process
Recruitment process in any organization generally follows the following steps :
Attracting Applications
File of previous applicants can be a good place to start.
Advertising: Phrase the announcement in a way that makes clear what the job
involves and the type of persons needed. Avoid any stipulations which could be
seen as discriminatory e.g. applying an age restriction which is not necessary.
Application Form : A well-designed form can elicit information about the
persons ability and willingness to do the job. Do not ask for irrelevant information.
Make it clear on the form that applicants should consider the points in the job
description and person description when applying. Allow enough space on the form
for applicants answers, and indicate whether continuation sheets can be used. State
clearly on the form the closing date for applications. For senior positions a
supporting letter or CV may also be required; if this is the case indicate the kind of
information sought. A journal application form to be filled by the candidate is
given in the Annexure.
Background Information: Provide applicants with clear, up-to-date and accurate
information about the organization, its work, its priorities and the job. Clearly
indicate the closing date for applications and the short listing and interview dates.
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Selection
Select the best candidate. Be objective and unbiased. Choose the person who best
fits the person specification.
Short listing:Assess applications on the basis of the person specification (standard
forms can be very helpful at this stage). Guard against bias and discrimination
ensure that you select for interview those who match the specifications, regardless
of age, sex, race etc, and that the specifications are not themselves discriminatory.
Interviews: Interview your short-listed candidates. Remember that your job is not
only assess the best candidate for the job, but also to create a great impression of
your organization. Follow the WASP format as an interview structure:
Welcome the candidate and make him/her feel at ease.
Acquire information about the candidate. Do this before you tell him/her
about the job youre less likely to get what he/she thinks you want to hear
this way!
Supply information about the organization and the job.
Part, having agreed what steps are to be followed next.
The amount and quality of the information that you establish will be largely due to
the effectiveness of your questions. Use open questions (e.g. tell me about.. how are
youwhy did you talk me throughdo) and probe from the general to the
specific. Avoid any questions which could be considered discriminatory e.g. asking
only female candidates who look after their young children. If you think such a
question is relevant ask it from all candidates who have children.
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Candidate Assessment: The interview will provide you with some information but
check it out before offering a job. Ways in which you could do this include:
Ask the candidate to show you examples of previous work, do a
presentation, a case study, some tests or a full assessment. Tests can be done
before the interview (either at home, or immediately beforehand) or after
the interview.
Some agencies, faced with large numbers of candidates with dubious
qualifications and no prior experience, have run large-scale tests as part of
the short listing process. Inviting 100 candidates to sit a short exam is one
way to publicly demonstrate equal treatment and selection for interview on
the basis of merit alone.
Taking up references. You must have the specific permission of the
applicant to do so, particularly if you wish to contact their current employer.
If you need them quickly, try phoning.
Get others to see your preferred candidate/s. This could be done informally
e.g. someone could show them around, or talk to them about their job, or
more formally at another interview.
Making a job offer
For your successful candidate:
prepare and send the appropriate documentation;
make up the employees personnel file; and
Arrange the induction plan.
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How to make recruitment process effective
Recruitment process does not have to be elaborate. However, following a consistent
process can lead to lower costs, lower turnover and higher productivity. By making
our companys goals to recruit and select the best candidate for every position we
can make ensure that we will get best out of each and every selected candidate.
When creating our companys personalized recruitment process, we should cover
the following points:
Form a general statement that reflects your companys attitude on the
importance of effective recruiting.
Define what is expected of each individual in the organization.
Determine if we have an open job. Do not assume that because someone has
left our organization, you have an opening. In many cases, responsibilities
can be shuffled, people can be promoted, or the function can be outsourced
or eliminated altogether. Analyze the position to create an all-inclusive job description. The
following should be clear; title; location; reporting structure; salary range;
exempt; qualifications, education; certifications; physical demands; and
work environment.
Think about what questions we want to ask applicants. Make sure that we
know what may legally asked in an interview. Our policy should have this
information listed in it.
Decide where we are going to fine the type of people we need, what internal
and external sources we will use, and how much we want to spend to find
the right person.
Make sure we are fair and consistent during the interview process. Typical
processes include the following: welcome the applicant, outline the
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interview, ask questions, listen, close the interview properly, and record
information.
Accommodate any disabilities. If our organization has more than 20
employees, we will want to include a statement that makes it clear that we
provide individuals with disabilities the reasonable accommodations they
need to interview. This might include a sign language interpreter, written
rather than oral responses, large print and an accessible location. Interviews
should be held in offices or conference rooms that are private and easily
accessible to individuals with disabilities.
Determine how we would like the hiring managers to communicate their
final selection.
Checking references. We can avoid many embarrassing situations by
accurately checking the information on the prospective employees
application. Decide if this process will be done in-house or outsourced.
Decide what type of approval process our organization will follow. Also,
determine who makes the offer and whether it is in writing over the phone
or in person.
Set a start date. Once the candidate accepts the offer, start the wheels in
motion on what needs to happen before his or her first day on the job.
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