Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC
Mar 26, 2015
Entering the Age of Talentism45th Annual Forum
Stephen Cryne President & CEO CERC
Agenda
Drivers of Talent Mobility
From Tactical to Strategic
Good Practices and Organizational Strategies
Q & A
About CERC
• Established in 1982 Canada’s leading authority on talent mobility– Research– Advocacy– Education– Knowledge Transfer
• Membership includes many of Canada’s top FP100 companies
Drivers of Change
• Demographic changes• Globalization of trade and human
capital mobility • Transformation to knowledge based
economies
4
Drivers of Change
“The success of any national or business model for competitiveness in the future will be placed less
on capital and much more on talent …the world is
moving from capitalism to talentism”
Klaus Schwab, Founder and Executive Chairman World Economic Forum, 2012
Canada’s Population Growth
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Source: Urban Futures Institute
Population Aging
Canada’s aging population
Source: Statistics Canada
Population Aging
Courtesy Economist Magazine
The Shrinking Workforce
*2025 total population Source: UN population prospects, 2008
Labour Force Growth
• Between 1996 2008, Canada created 3 ‐million net new jobs – a 23% increase.
• Between 1991 – 2001, immigration accounted for 70 per cent of Canada’s workforce growth
• Immigration will account for all workforce growth over the next decade
• 2.1 workers supporting 1 retiree
Employment Trends
Canadian employers have created over 700,000 net new jobs since July 2009
Source Statistics Canada
Employment Trends
Canada’s Unemployment rate = 7.2 %
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Source: Statistics Canada
Employment Trends
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Talent Index
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Heidrick Struggles Global Talent Index Report
US Employment Trends
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13.1%
8.4%
7.2%
4.2%
2012
Employment Forecasts
• 25 million new workers needed in the US by 2030
• 1 million job openings in B.C. by 2019 - 75% will require secondary education
• 800,000 new Oil Sands jobs over next 20 years / $250 billion investment
• 25 million – new workers needed in EU by 2030• $1.8 trillion investment in Australia’s mining
industry – 750,000 new jobs
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Employment Forecasts
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Human Resources and Skills Development Canada
Employment Forecasts
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Talent Mobility is Key
Recommendations for Government
• Develop a talent mobility blueprint• Lead cross-border collaboration with other
governments• Share access to labour market data / forecasts• Develop a framework for a collaborative
approach to talent mobility
Recommendations for Organizations
• The Talent Mobility function is often viewed as being transactional role
• Leading companies see Talent Mobility as a strategic opportunity to create a competitive advantage & grow new markets
• Talent Mobility is a strategic function that supports business objectives
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Aligning Mobility and Business Strategies
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From Tactical to Strategic
Align the talent mobility programs with the organization’s talent and strategic business objectives
Talent Acquisition and RetentionTalent Development (Individual & Strategic)
Leadership Development
Compensation
Performance (Business and Individual)
Return on Investment
Finance/Budgeting
Tax Planning/ Compliance/ Reporting (Corporate and Individual)
Security, Travel Systems (HRIS)
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Good Practices in Talent Mobility
Global Mobility Essentials
Career Development
Strategic Opportunity
Volunteer Skill Need(management or technical)
DEV
ELO
PMEN
T VA
LUE
BUSINESS VALUE
The Assignment Lifecycle
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Good Practices CERC 2011 Survey • 90% track assignment costs• 90% have formal relocation
program• 60% pre-qualify candidates• 51% have specific International
global mobility program
CERC Employee Relocation Policy Survey, 2011
Repatriation Practices
• 82% track success of assignment
• 1/3 of companies have a formal repatriation program
• 50% of those include career planning
28
Tactical to Strategic
2011 CERC Employee Relocation Policy Survey •88% of companies have a formal mobility policy•The (HR) management objectives that mobility policy supports
– talent acquisition – talent development
•Greatest management challenge for international assignments - tax &immigration compliance
Tactical to Strategic
Marriott International: centralized global mobility operations•higher retention of its high performing GMs, •improved organizational efficienciesSource WEF Report January 2012
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Tactical to Strategic
COM DEV:Harmonized approach to mobility–•better mobilization of staff•Benefits to the Organization
– Attracts first-choice candidates
– Fosters talent retention– Enhances ROI
Source WEF Report January 2012
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Tactical to StrategicITT CorporationMobility Principles•Strategic Workforce Planning•Compliance •People•Innovative Administration and Best PracticesCERC annual conference 2010
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Managing Mobility
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• Purpose/objectives of assignment
• Type of assignment • Employee level • Budget and cost implications• Repatriation considerations
Assignment Policy Considerations
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Key Policy Elements
• Pre-assignment assessment
• Immigration
• Compensation
• Pension and benefits
• Pre-visit, destination services, cultural training
• Allowances and incentives
• Housing
• Tax
• Moving
• Social Insurance/Security
• Payroll
• Home leave
• Language training
• Schooling
• RepatriationHRPA Talent Pipeline Conference April 19,
2012
International Assignment Cost
Year 1 Year 2 Year 3
Departure expenses $ 56,000 $ 0 $ 0
Annual ongoing expenses $325,000 $325,000 $ 325,000
Repatriation expenses $ 0 $ 0 $ 35,000
Total Expenses $ 381,000 $ 239,000 $ 360,000
Total assignment* $980,000
*Toronto – Beijing Excludes provisions for tax; includes salary $150,000 pa
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But Will They Go?
CERC Global Mobility Study
Total Canada
Very Likely27% 20%
Somewhat Likely 37% 37%
Not Very Likely23% 26%
Not at all Likely13% 16%
CERC Global Trends in Talent Mobility Feb 2012 38
Imagine if you had a full-time job opportunity in the near future that would mean relocating to another city for a minimum of two years with at least a 10% pay raise and all of your moving expenses covered. How likely would you be to take the job?
CERC Global Mobility Study
Total Canada
Very Likely19% 10%
Somewhat Likely
30% 29%
Not Very Likely
25% 25%
Not at all Likely
26% 36%
Why Employees Decline International Assignments
• Spouse’s career• Loss of dual income• Elder care• Safety and security concerns• Children’s education/special needs• Uncertainty of role/position upon return
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Mobility ModelTalent Strategy & Business Objectives•Workforce Planning + Talent Management =Business Objectives•Assignment VS Local Hire •Policy design for employee levels & demographics•Repatriation and succession planning •Internal administration & ROI
Management•Centralized control – C Suite sponsor/ Authorizations, •Compliance and risk mitigation•Provider and service level management
Service Delivery •An outsourced or “in-house mobility team” global providers?•Regional delivery/administration•Standards for service level performance
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Corporate Responsibilities / Obligations
Senior management commitment to talent management Clearly define roles and responsibilities for
mobility management Systems to ensure compliance with internal
controls & statutory regulations Service provider agreements for global supply
chain Communication
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Communication
• The value of mobility to the enterprise• The value of mobility to the employee and
accompanying family• Ownership and authorizations• The risks consequences of non compliance
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HR Strategy
• Use performance measures to track progress and identify leaders / expertise
• Ensure retention through effective repatriation programs
• Benchmark assignment policy
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Conclusion
• Make workforce planning Job# 1 • Design and promote talent mobility strategies
internal to the organization• Manage talent like other forms of capital• Establish a direct link between mobility and
talent development • Embrace cultural diversity as a business
strength
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Conclusion
• Align business and mobility objectives • Match business goals and assignee selection• Set out the purpose and specific objectives to
be met • Adjust objectives and purpose to meet
changing business realities
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