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Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC
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Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Mar 26, 2015

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Page 1: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Entering the Age of Talentism45th Annual Forum

Stephen Cryne President & CEO CERC

Page 2: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Agenda

Drivers of Talent Mobility

From Tactical to Strategic

Good Practices and Organizational Strategies

Q & A

Page 3: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

About CERC

• Established in 1982 Canada’s leading authority on talent mobility– Research– Advocacy– Education– Knowledge Transfer

• Membership includes many of Canada’s top FP100 companies

Page 4: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Drivers of Change

• Demographic changes• Globalization of trade and human

capital mobility • Transformation to knowledge based

economies

4

Page 5: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Drivers of Change

“The success of any national or business model for competitiveness in the future will be placed less

on capital and much more on talent …the world is

moving from capitalism to talentism”

Klaus Schwab, Founder and Executive Chairman World Economic Forum, 2012

Page 6: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Canada’s Population Growth

HRPA Talent Pipeline Conference April 19, 2012

Source: Urban Futures Institute

Page 7: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Population Aging

Canada’s aging population

Source: Statistics Canada

Page 8: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Population Aging

Courtesy Economist Magazine

Page 9: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

The Shrinking Workforce

*2025 total population Source: UN population prospects, 2008

Page 10: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Labour Force Growth

• Between 1996 2008, Canada created 3 ‐million net new jobs – a 23% increase.

• Between 1991 – 2001, immigration accounted for 70 per cent of Canada’s workforce growth

• Immigration will account for all workforce growth over the next decade

• 2.1 workers supporting 1 retiree

Page 11: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Employment Trends

Canadian employers have created over 700,000 net new jobs since July 2009

Source Statistics Canada

Page 12: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Employment Trends

Canada’s Unemployment rate = 7.2 %

HRPA Talent Pipeline Conference April 19, 2012

Source: Statistics Canada

Page 13: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Employment Trends

HRPA Talent Pipeline Conference April 19, 2012

Page 14: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Talent Index

HRPA Talent Pipeline Conference April 19, 2012

Heidrick Struggles Global Talent Index Report

Page 15: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

US Employment Trends

HRPA Talent Pipeline Conference April 19, 2012

13.1%

8.4%

7.2%

4.2%

2012

Page 16: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Employment Forecasts

• 25 million new workers needed in the US by 2030

• 1 million job openings in B.C. by 2019 - 75% will require secondary education

• 800,000 new Oil Sands jobs over next 20 years / $250 billion investment

• 25 million – new workers needed in EU by 2030• $1.8 trillion investment in Australia’s mining

industry – 750,000 new jobs

HRPA Talent Pipeline Conference April 19, 2012

Page 17: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Employment Forecasts

HRPA Talent Pipeline Conference April 19, 2012

Human Resources and Skills Development Canada

Page 18: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Employment Forecasts

HRPA Talent Pipeline Conference April 19, 2012

Page 19: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

HRPA Talent Pipeline Conference April 19, 2012

Talent Mobility is Key

Page 20: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Recommendations for Government

• Develop a talent mobility blueprint• Lead cross-border collaboration with other

governments• Share access to labour market data / forecasts• Develop a framework for a collaborative

approach to talent mobility

Page 21: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Recommendations for Organizations

• The Talent Mobility function is often viewed as being transactional role

• Leading companies see Talent Mobility as a strategic opportunity to create a competitive advantage & grow new markets

• Talent Mobility is a strategic function that supports business objectives

HRPA Talent Pipeline Conference April 19, 2012

Page 22: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Aligning Mobility and Business Strategies

HRPA Talent Pipeline Conference April 19, 2012

Page 23: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

From Tactical to Strategic

Align the talent mobility programs with the organization’s talent and strategic business objectives

Talent Acquisition and RetentionTalent Development (Individual & Strategic)

Leadership Development

Compensation

Performance (Business and Individual)

Return on Investment

Finance/Budgeting

Tax Planning/ Compliance/ Reporting (Corporate and Individual)

Security, Travel Systems (HRIS)

HRPA Talent Pipeline Conference April 19, 2012

Page 24: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

HRPA Talent Pipeline Conference April 19, 2012

Good Practices in Talent Mobility

Page 25: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Global Mobility Essentials

Career Development

Strategic Opportunity

Volunteer Skill Need(management or technical)

DEV

ELO

PMEN

T VA

LUE

BUSINESS VALUE

Page 26: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

The Assignment Lifecycle

HRPA Talent Pipeline Conference April 19, 2012

Page 27: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Good Practices CERC 2011 Survey • 90% track assignment costs• 90% have formal relocation

program• 60% pre-qualify candidates• 51% have specific International

global mobility program

CERC Employee Relocation Policy Survey, 2011

Page 28: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Repatriation Practices

• 82% track success of assignment

• 1/3 of companies have a formal repatriation program

• 50% of those include career planning

28

Page 29: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Tactical to Strategic

2011 CERC Employee Relocation Policy Survey •88% of companies have a formal mobility policy•The (HR) management objectives that mobility policy supports

– talent acquisition – talent development

•Greatest management challenge for international assignments - tax &immigration compliance

Page 30: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Tactical to Strategic

Marriott International: centralized global mobility operations•higher retention of its high performing GMs, •improved organizational efficienciesSource WEF Report January 2012

HRPA Talent Pipeline Conference April 19, 2012

Page 31: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Tactical to Strategic

COM DEV:Harmonized approach to mobility–•better mobilization of staff•Benefits to the Organization

– Attracts first-choice candidates

– Fosters talent retention– Enhances ROI

Source WEF Report January 2012

HRPA Talent Pipeline Conference April 19, 2012

Page 32: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Tactical to StrategicITT CorporationMobility Principles•Strategic Workforce Planning•Compliance •People•Innovative Administration and Best PracticesCERC annual conference 2010

HRPA Talent Pipeline Conference April 19, 2012

Page 33: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Managing Mobility

HRPA Talent Pipeline Conference April 19, 2012

Page 34: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

• Purpose/objectives of assignment

• Type of assignment • Employee level • Budget and cost implications• Repatriation considerations

Assignment Policy Considerations

HRPA Talent Pipeline Conference April 19, 2012

Page 35: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Key Policy Elements

• Pre-assignment assessment

• Immigration

• Compensation

• Pension and benefits

• Pre-visit, destination services, cultural training

• Allowances and incentives

• Housing

• Tax

• Moving

• Social Insurance/Security

• Payroll

• Home leave

• Language training

• Schooling

• RepatriationHRPA Talent Pipeline Conference April 19,

2012

Page 36: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

International Assignment Cost

Year 1 Year 2 Year 3

Departure expenses $ 56,000 $ 0 $ 0

Annual ongoing expenses $325,000 $325,000 $ 325,000

Repatriation expenses $ 0 $ 0 $ 35,000

Total Expenses $ 381,000 $ 239,000 $ 360,000

Total assignment* $980,000

*Toronto – Beijing Excludes provisions for tax; includes salary $150,000 pa

Page 37: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

HRPA Talent Pipeline Conference April 19, 2012

But Will They Go?

Page 38: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

CERC Global Mobility Study

Total Canada

Very Likely27% 20%

Somewhat Likely 37% 37%

Not Very Likely23% 26%

Not at all Likely13% 16%

CERC Global Trends in Talent Mobility Feb 2012 38

Imagine if you had a full-time job opportunity in the near future that would mean relocating to another city for a minimum of two years with at least a 10% pay raise and all of your moving expenses covered. How likely would you be to take the job?

Page 39: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

CERC Global Mobility Study

Total Canada

Very Likely19% 10%

Somewhat Likely

30% 29%

Not Very Likely

25% 25%

Not at all Likely

26% 36%

Page 40: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Why Employees Decline International Assignments

• Spouse’s career• Loss of dual income• Elder care• Safety and security concerns• Children’s education/special needs• Uncertainty of role/position upon return

HRPA Talent Pipeline Conference April 19, 2012

Page 41: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Mobility ModelTalent Strategy & Business Objectives•Workforce Planning + Talent Management =Business Objectives•Assignment VS Local Hire •Policy design for employee levels & demographics•Repatriation and succession planning •Internal administration & ROI

Management•Centralized control – C Suite sponsor/ Authorizations, •Compliance and risk mitigation•Provider and service level management

Service Delivery •An outsourced or “in-house mobility team” global providers?•Regional delivery/administration•Standards for service level performance

HRPA Talent Pipeline Conference April 19, 2012

Page 42: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Corporate Responsibilities / Obligations

Senior management commitment to talent management Clearly define roles and responsibilities for

mobility management Systems to ensure compliance with internal

controls & statutory regulations Service provider agreements for global supply

chain Communication

HRPA Talent Pipeline Conference April 19, 2012

Page 43: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Communication

• The value of mobility to the enterprise• The value of mobility to the employee and

accompanying family• Ownership and authorizations• The risks consequences of non compliance

HRPA Talent Pipeline Conference April 19, 2012

Page 44: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

HR Strategy

• Use performance measures to track progress and identify leaders / expertise

• Ensure retention through effective repatriation programs

• Benchmark assignment policy

HRPA Talent Pipeline Conference April 19, 2012

Page 45: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Conclusion

• Make workforce planning Job# 1 • Design and promote talent mobility strategies

internal to the organization• Manage talent like other forms of capital• Establish a direct link between mobility and

talent development • Embrace cultural diversity as a business

strength

HRPA Talent Pipeline Conference April 19, 2012

Page 46: Entering the Age of Talentism 45 th Annual Forum Stephen Cryne President & CEO CERC.

Conclusion

• Align business and mobility objectives • Match business goals and assignee selection• Set out the purpose and specific objectives to

be met • Adjust objectives and purpose to meet

changing business realities

HRPA Talent Pipeline Conference April 19, 2012