1 employees rising: seizing the opportunity in employee activism
Employees Rising: Seizing the Opportunity in Employee Activism
Aug 23, 2014
At an event in New York City to launch Employees Rising: Seizing the Opportunity in Employee Activism, Weber Shandwick Chief Reputation Strategist Dr. Leslie Gaines-Ross presented results from the research. An expert panel, moderated by The Wall Street Journal’s Management and Careers Editor Nikki Waller, then continued the discussion, with experts from LinkedIn, Zappos, Dell, Dynamic Signal and Kate Bullinger, co-lead of Employee Engagement and Change Management at Weber Shandwick, sharing insights and stories about employee activism and engagement. View Dr. Gaines-Ross’ presentation for her key findings from the research.
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Transcript
1
employees rising: seizing the opportunity in employee activism
2
Employee activists make their
engagement visible, defend their
employers from criticism and act as
advocates, online and off
defining employee activists…
3
01 unrest in the workforce
4
01 unrest in the workforce
Recently
experienced an
employer change
Defended their
employer from
criticism
Can describe
what their
employer does
Are deeply
engaged with
their employer
5
02 the big bang
6
post messages, pictures or videos in
social media about their employer
have shared praise or positive
comments online about their employer
have shared criticism or negative
comments online about their employer
posted something about their employer
in social media they regret
02 the big bang
7
Employers encourage use of social
media to share company news and info
Employees have taken these actions: YES NO
Encouraged others to buy company’s products
or services 72% 48%
Recommended employer as place to work 68% 54%
Made positive comments about employer publicly 63% 32%
Defended employer to friends and family 60% 44%
Done volunteer work for a cause employer supports 55% 30%
02 the big bang
33%
56%
11% Yes
No
DK Employer
encourages
use of social
media
8
03 the employee activist is now amongst us
Two in 10 employees are all taking
positive actions to support their employers
21%
9
03 weber shandwick workforce activism spectrum
10
04 the playbook for activating employees
11
– Provide readily accessible tools
– Provide messages
– Provide social media access at work
Top 3 ways to further
encourage Activists
Employer communications to
Activists
– Hungry for all means of internal
communications
– Email is most preferred way to get
internal communications
– Index much higher for preferring text
messages, social media and Skype
04 the playbook for activating employees
12
1 Embrace the new
reality of employee
activism. Leverage
the new reality.
5 step activation guide
Identify your
workforce
segments.
One size does
not fit all.
2 3 Activate from
the top.
Leadership
matters.
5 Encourage
social. Have a
clear plan and
policy. 4 Flip the right
activism
switches.
Attend to your
igniters.
13 13
Moderated by
Nikki Waller
Management and
Careers Group Editor
The Wall Street Journal
Your panel today
REBECCA FELDMAN
Solutions Consultant
STEVEN BAUTISTA Karma Kommando
Zappos
JIM LARRISON GM & Co-Founder
Dynamic Signal
KATE BULLINGER Global Co-Lead
Employee Engagement
& Change Management
Weber Shandwick
ERIC NYSTROM
Director, Social Media
and Community
Dell
Dr. Leslie Gaines-Ross
Chief Reputation Strategist
Weber Shandwick
EMPLOYEES RISING
Research discussion by
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