Employee Referral - Innovative Approaches without Referral Bonus

Employee  Referrals  

Making  the  Most  (Referrals)of  Your  Program

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William  ChinDirector,  APAC  Staffing

1Sunday, July 28, 2013

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A recruitment channel to identify potential

candidates by leveraging on existing employee’s

professional and personal network

A recruitment channel to source potential

candidates from existing employees’

professional and personal network

2Sunday, July 28, 2013

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The

ORIGINALRecruitment Social Network

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Have a formalemployee referral

program

www.careerbuilder.com© blanche - Fotolia.com

Career Builder: Referral Madness eBook

69%

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Career Builder: Referral Madness eBook

Rate employee referrals as the best ROI against other sourcing channels

82%

5Sunday, July 28, 2013

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External hires are generated through employee referrals

“SHRM 2001 Employee Referral Program Survey.”

Sullivan, Dr. John; “Advanced Employee Referral Programs—Best Practices You Need to Copy”

25-33%

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www.careerbuilder.com© stockyimages - Fotolia.com

Rate employee referrals generate the best

quality of hires

Career Builder: Referral Madness eBook

88%

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OpEx

8Sunday, July 28, 2013

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Expectation  of  Staffing  to  Deliver

9Sunday, July 28, 2013

Time to Fill Cost per HireSourcing Channels

Diversity HiringExperienced

Hires to TargetNew Grad Hires

to Target

First-Year Turnover Quality of Hire

Interviews to Offer

Offer Accept/Reject Rate

Customer Satisfaction More...

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Recruitment  KPI

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Advertising + Agency Fees + Employee Referrals Fees +

Travel Cost of Applicants and Staff + Relocation Costs + Recruiter Pay and Benefits

Number of Hires

Cost Per Hire

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Cost Per Hire

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Poor-Quality CandidatesLong Fill-Time

High Recruitment Costs BetterFaster

Cheaper

Hiring  Effectiveness

12Sunday, July 28, 2013

Case  Study•Weekly Newsletter

•Raffle Prizes

• Lunch with Leaders

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•Recruiter Networking w/ Employees

13Sunday, July 28, 2013

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Employee Referral Culture

No Bonus Payments

BU Leaders Involvement

High ImpactProactive Recruiters

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BudgetNot  a  Lot

Cost Effective - High Impact

Referral Budget$35,000 USD

For the Region

Agency Spend $550,000 USD

For a single country

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Referral  Results

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Above averagereferral rates

(without referral bonus)

Agency utilizationbelow market

16Sunday, July 28, 2013

Final  Word

Remember  This?

1

Don’t  Measure  the  Recruiter

2

Measure  the  System

•If  all  your  other  recruiting  channels  remain  the  same

•Drive  up  your  referral  rates

•Your  agency  spend  will  go  down

3

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What are you waiting for?...

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Additional  Resources

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Connecting With Me

Information contained within is the opinion of the author and not that of my employer.

http://www.linkedin.com/in/williamchinhttp://www.slideshare.net/williamchin

https://twitter.com/#!/@williamchin

http://www.asiahrblog.com

http://weibo.com/williamchinhr

20Sunday, July 28, 2013

Presented at

William ChinDirector, APAC Staffing

Qualcomm

William  ChinDirector,  APAC  Staffing

21Sunday, July 28, 2013