Email: Spam, Filters, and Junk

Email: Spam, Filters, & Junk

Samantha TerBeest, Central Minnesota Libraries Exchange (CMLE)

Why Do Things go in my Spam/Junk Folder?

• Words & phrases– i.e. free, information you requested, order, please

read, terms & conditions, urgent, discount, opportunity

• Color fonts and color backgrounds• Large fonts• Attachments• Security – Listservs

How Can I Stop Important Messages From Going into my Spam/Junk

Folder?• Add to safe senders list• Add to contacts• Delete senders from blocked senders list

Ad

d to

Safe

Sen

ders Lists

Junk Mail Folder

Right Click on email

Click on Junk EmailAdd Sender/Domain to Safe Senders List

Ad

d to

Con

tacts

Click Contacts

Click New

Add Contact Information

Click Save & Close

Rem

ove fro

m B

lock S

end

ers

ListPress Actions

Click Junk E-mail

Chose Junk E-mail Options

Pick the Block SendersTab

Click Remove

Emails to Add to your Safe Senders List

• [email protected] (Patricia Post)• [email protected] (Me)• [email protected] (Laurie Borchard)

Listservs to Add to you Safe Senders List

• [email protected] • [email protected]• [email protected]• [email protected]• [email protected]

Things to Remember

• Sometimes safe emails will end up in Junk– Check your junk mail/spam report weekly

• Test Messages– Click on link– Ensures us that you get our emails

The End!!!