Email netiquette(1)

EMAIL NETIQUETTE

Created for SVD 100Fall 2009

Glenda LoweryAssociate Professor of English/Reading

NETIQUETTE

• "Netiquette" is network etiquette, the do's and don'ts of online communication.

• Netiquette covers both common courtesy online and the informal "rules of the road" of cyberspace.

WHAT DO YOU THINK?

From: [email protected]: [email protected]

Hi, i would like to set up a meeting with you for some time next week if that is possible.

From: [email protected]: [email protected]

Hello there Hallie this is _______. I am a new student here in warsaw. i would like to meet you and talk with you. Please email me back.

Thank you

From: [email protected]: [email protected]

hi this is _______ in your glenns class. I missed class do to family issuses. i am trying to catch up but i am having a dificalt time understanding the black board. i just got my book 9/2. and if you can please email me what i missed in tuesday night class thank you

THE REPLYDear Mr. _____,

Sorry to hear you're having trouble getting started this term. Are you having trouble getting into Blackboard, or are you having trouble understanding the

assignments?

 (Two additional paragraphs with very specific instructions about what needs to be done and how)

I hope you'll be able to get this work done and catch up by next Tuesday--this course packs in a lot of information into 16 weeks (the equivalent of a year of high-school Biology), so you can't afford to get behind.

Best wishes,Hallie Ray

P.S. Please remember this is a college course, and it is appropriate to use proper capitalization, punctuation, spelling, and sentence structure when writing Emails. Thank you!

MORE—WHAT DO YOU THINK?From: [email protected]: [email protected] Ross in don't get exactly what you are asking for

position paper. I did my paper I'm not sure it's right. I started off with a small comparison then i explain what is reality based on the 3 theories. i was not sure u asking for just 1 criteria or all 4 so i just explain dualism compare to the criteria of comprehensibility. then i gave a brief explanation of why dualism has holes in it to. i used 3 references just to say what they thought about there prospective theory.

COMMENT BY INSTRUCTOR

I had to read this about five times before figuring out what the student was talking about.

From: [email protected]: [email protected] ________, I haven't had any contact with you concerning

your Math02 class. I need for you to get started or at least call me or email me.

My cell phone number is ______. My email is

[email protected]

THE REPLYdear mrs lamb, i am so sorry i missed the test 1 in your class i got stuck in williamsburg

yesterday because i have to attend a driving class last minute and had to get a ride from a 16 year old to get there because i didnt want to risk driving on labor day weekend. but i think i have got it straight now. i can take the test tomorrow or wednesday. i knew the testing center would be closed on labor day. i also apologize for not using capital lettrs, i dont do it to be direspectful, i am just in a hurry because my daughter is fussing because its getting to be her bedtime and my fiancee wont get her ready for bed. grr men. i really will take this class seriously, the reason i didnt take it earlier this week is i have been reviewing my textbook to refresh my memory. when it comes to math i tend to forget things. i am sorry to email you so late in the day. i havent daughter all weekend really and i just couldnt put her down today. shes my world. thank you for your time and i will check my email tomorrow to see if i am able to stay in your class.

Thanks again,

MY PERSONAL FAVORITE

From: [email protected]: [email protected]

Mrs. Lowery,Please let me know if you don’t get this email.

AND FINALLYFrom: [email protected]: [email protected]

Mrs. H, quik ques....I went out last night to celebrate passing finals and drank 2 much. I have been throwing ups since 11p til now...is that normal?

Comment from Mrs. H: And, no I didn't respond.

NETIQUETTE FOR RCC STUDENTS• Check your RCC email frequently.• Use only RCC email for college business.• Pay attention to audience.• Use correct spelling, grammar, punctuation.• Keep emails short and to the point.• Use the subject line.• Identify yourself by name and class.• Format the message for readability.• Read/proofread the message before sending.• Make questions/requests specific, understandable and

reasonable.

FIVE HYPOTHETICAL SITUATIONS

How would you respond in an email?

NUMBER 1

You missed math class today and would like to get the assignments and information about what was covered.

Number 1 Reply

Dear Mrs. Parker, I missed class today because of a flat tire.

Please let me know where in Blackboard I can find information about what we covered today and what the next set of assignments is. Thank you.

NUMBER 2

You have a question about something that was covered in history class today while you were in class.

Number 2 Reply

Dear Mr. Paden, While reviewing my notes for the chapter 3

test, I realized that I am missing some key dates. Could you please tell me when (insert events) happened?

Thank you.

NUMBER 3

You know that you are going to miss English class a week from today and you would like to know what is going to be covered.

Number 3 Reply

Dear Mrs. Alderman, I have been called to serve on a jury next

Wednesday. Could you please let me know what assignments will be due that day so I won’t get behind? Thank you.

NUMBER 4

You would like some extra help on a concept or topic that is being covered in chemistry class.

Number 4 Reply

Dear Mr. Crook, I think I am going to need some extra help on

(insert topic). Could you suggest someone in the tutoring center or another student who might be able to help me? Thank you.

NUMBER 5

You have a question about a grade that is not posted in Blackboard. The biology instructor has not given you credit for lab quiz.

Number 5 Reply

Dear Dr. Ray, I was checking my grades in Blackboard and I

don’t see my grade for lab #3. Have you posted those grades yet? I came in late that day but I did take the quiz which I have if you need to see it. Thank you.

Questions?Comments?

REMEMBER!

What goes out into cyberspace stays in

cyberspace!

So think before you click send.