Aug 28, 2021
Emoji or no emoji? To sign on with a ‘Dear’ or a ‘Hi’, or nothing at all? What about whether to use ‘Yours
sincerely’, or a ‘Cheers’?
Emails can be hard. A well-crafted email can make the difference between a successful working
relationship or potential confusion, insult or conflict – all of which can be heightened if your employees
are constantly working remotely.
The appropriate email communication can vary depending on multiple factors including what industry you
work in, if you are writing to a superior or a peer, if you are writing to one or several recipients, and if
you are writing across cultures.
However, there are some basic dos and don’ts that HR and People teams can use to guide employees.