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EasyIO FW Series Network Connectivity v2.0 1 EasyIO FW Series Network Connectivity Guide
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EasyIO FW Series Network Connectivity v2 · 2020. 4. 9. · EasyIO FW Series – Network Connectivity v2.0 3 Disclaimer Confidentiality Notice The information contained in this document

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  • EasyIO FW Series – Network Connectivity v2.0

    1

    EasyIO FW Series

    Network Connectivity Guide

  • EasyIO FW Series – Network Connectivity v2.0

    2

    Document Change Log 16th August 2017 Document created. 16th Sept 2017 Added more information for wireless network configurations. Added web page network configurations guide. 22th Dec 2017 Added Network config page new menu.

    11th Jan 2018 Edited secondary default gateway- there is no gateway for secondary SSID. 25th June 2018 Edited the auto reboot property. New property introduced. 25th Sept 2018 Edited Network configuration recommendation. Added antenna mounting details and recommendation.

    17th

    Dec 2018 Updated disclaimer and support channel emails addresses Updated Network Manager under the Utility Menu.

    17th

    Jan 2019 Added signal strength info vs percentage.

    19th

    March 2019 Note for password maximum character supported for both SSID and client mode. Max characters supported is 32.

    17th

    Dec 2019 Updated network configuration images to reflect new firmware. Firmware 16f.

  • EasyIO FW Series – Network Connectivity v2.0

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    Disclaimer Confidentiality Notice

    The information contained in this document is confidential information of EasyIO Holdings Pte Ltd. Such information and the software described herein, is furnished under a license agreement and may be used only in accordance with that agreement. The information contained in this document is provided solely for use by EasyIO Holdings Pte Ltd employees, licensees, and system owners; and, except as permitted under the below copyright notice, is not to be released to, or reproduced for, anyone else. While every effort has been made to assure the accuracy of this document, EasyIO Holdings Pte Ltd is not responsible for damages of any kind, including without limitation consequential damages, arising from the application of the information contained herein. Information and specifications published here are current as of the date of this publication and are subject to change without notice. The latest product specifications can be found by contacting our corporate headquarters or support channel. Trademark Notice EasyIO logo are registered trademarks of EasyIO Holdings Pte Ltd. CPT Tool is by Online Tools Inc. BACnet and ASHRAE are registered trademarks of American Society of Heating, Refrigerating and Air- Conditioning Engineers. All other product names and services, mentioned in this publication, that are known to be trademarks, registered trademarks, or service marks are the property of their respective owners. Copyright and Patent Notice This document may not, in whole or in part, be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form without prior written consent from EasyIO Holdings Pte Ltd Copyright © 2019 EasyIO Holdings Pte Ltd. All rights reserved

    Disclaimer

    The material in this manual is for information purposes only. The contents and the product it describes are subject to change without notice. EasyIO Holdings Pte Ltd makes no representations or warranties with respect to this manual. In no event shall EasyIO Holdings Pte Ltd be liable for any damages, direct or incidental, arising out of or related to the use of this manual. EasyIO Holdings Pte Ltd 101, Cecil Street #09-07 Tong Eng Building Singapore 069533 Worldwide and Asia Pacific Support : [email protected] Americas Support : [email protected] Europe Support : [email protected]

    mailto:[email protected]:[email protected]:[email protected]

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    Federal Communication Commission Interference Statement This

    equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to

    Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

    interference in a residential installation. This equipment generates, uses, and can radiate radio frequency

    energy and, if not installed and used in accordance with the instructions, may cause harmful interference

    to radio communications. However, there is no guarantee that interference will not occur in a particular

    installation. If this equipment does cause harmful interference to radio or television reception, which can

    be determined by turning the equipment off and on, the user is encouraged to try to correct the

    interference by one or more of the following measures:

    • Reorient or relocate the receiving antenna.

    • Increase the separation between the equipment and receiver.

    • Connect the equipment into an outlet on a circuit different from that to which the receiver is

    connected.

    • Consult the dealer or an experienced radio/TV technician for help.

    Caution: Any changes or modifications not expressly approved by the party responsible for compliance

    could void the user's authority to operate this equipment.

    FCC Caution

    This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

    (1) This device may not cause harmful interference, and (2) this device must accept any interference

    received, including interference that may cause undesired operation.

    FCC Radiation Exposure Statement

    This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

    This equipment should be installed and operated with minimum distance 20cm between the radiator &

    your body.

    RF Exposure: A distance of 20 cm shall be maintained between the antenna and users, and the

    transmitter module may not be co-located with any other transmitter or antenna.

  • EasyIO FW Series – Network Connectivity v2.0

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    Table of Contents Prerequisites ................................................................................................................................................... 6

    Introduction .................................................................................................................................................... 6

    Network and Wireless..................................................................................................................................... 7

    Wireless Network (Wi-Fi) ............................................................................................................................ 7

    Ethernet LAN ............................................................................................................................................ 10

    Default IP address ......................................................................................................................................... 10

    What is DHCP and Static IP address .............................................................................................................. 12

    FW Series DHCP Server ............................................................................................................................. 12

    FW Series DHCP Client .............................................................................................................................. 13

    Static IP ..................................................................................................................................................... 13

    Establish a connection to FW Series controller ............................................................................................ 14

    Ethernet LAN ............................................................................................................................................ 14

    Manual Static IP .................................................................................................................................... 14

    Automatic IP ......................................................................................................................................... 15

    Wi-Fi .......................................................................................................................................................... 16

    Main Wi-Fi SSID .................................................................................................................................... 16

    Secondary Wi-Fi SSID ............................................................................................................................ 16

    Connecting to FW Series (CPT Tool) ............................................................................................................. 21

    Connecting to FW Series (Web Browser) ...................................................................................................... 22

    Network Interface Configuration .................................................................................................................. 23

    Network Interface ..................................................................................................................................... 24

    Network Configurations ........................................................................................................................... 27

    Secured Wi-Fi Connection ........................................................................................................................ 30

    Network Connection Mode .......................................................................................................................... 31

    Access Point (AP) mode ............................................................................................................................ 31

    Repeater mode ......................................................................................................................................... 34

    Network Connection Recommendation ....................................................................................................... 37

    Technical Support ......................................................................................................................................... 41

  • EasyIO FW Series – Network Connectivity v2.0

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    Prerequisites

    1. Web browser. 2. Latest CPT Tool 3. The EasyIO FW Series Sedona Controller running latest firmware. 4. Wi-Fi signal site survey using a Wi-Fi scanner. Refer to below note. 5. Always upgrade the firmware of a brand new purchase controller for optimum performance.

    A SITE SURVEY IS MANDATORY FOR ANY FW INSTALLATION. An undocumented site

    survey will void any return or warranty of FW products. The wireless site survey is used

    to determine the number and placement of devices necessary to provide sufficient signal

    coverage to support a minimum data rate or throughput. A wireless site survey also

    detects interference coming from other sources that could degrade the performance of

    the wireless communication among devices. Obstacles that may interfere with signal

    strength include:

    Concrete

    Brick

    Rebar

    Elevators

    Stairwells

    Satellite Dishes

    Power sources

    Heavy machinery

    Cordless Phones

    Wireless Video

    Wireless Speakers

    RF Radio

    Monitors and LCD displays

    Microwave Ovens

    Chicken wire

    Tinted Windows

    Neighboring WiFi devices

    Sensors

    Bluetooth devices

    Introduction The goal of this manual is to give customers an understanding on the functionalities FW can deliver on a IP Based network with goes much further than a Standard IP Based controller like FG was . The use of this manual assumes that the user have basic knowledge on IP Networks terms and functionalities that we do not cover on this manual rather than as examples

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    Network and Wireless EasyIO FW series has an onboard wireless module and 2 ethernet ports.

    Wireless Network (Wi-Fi) The wireless module comply to IEEE 802.11 standards. It supports IEEE 802.11 b/g/n standard. Each unit is supplied with two (2) 2dBi RP-SMA female jack antenna. Antenna supplied are Omni Direction antenna where it emits its radio signal equally in all direction in a single plane. Make sure both antennas are used for best performance. If antenna is not install Wi-Fi scanning will fail. Position the antenna where it in parallel to access point antenna.

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  • EasyIO FW Series – Network Connectivity v2.0

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    Each FW Series Wi-Fi has preset at factory Wi-Fi access point ID (SSID). Each unit has 2 Wi-Fi Access Point, main SSID (SSID 1) and secondary SSID (SSID 2). By default secondary SSID is hidden. SSID 1 : FW-xxxx , where xxxx is the last 4 digit of the MAC address 01. SSID 2 : Conf-xxxx , where xxx is the last 4 digit of the MAC address 01. Mac Address label located at the bottom casing top right hand corner of each FW series controller. The MAC address label is available on the circuit board as well , above the ethernet ports. Password for both SSID is 12345678. ** Please change the password to secure the connection**

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    SSID SSID Name SSID password SSID visibility DHCP Server by default

    Main SSID FW-xxxx xxxx = last 4 digit of MAC address

    12345678 Yes Enable

    Secondary SSID

    Conf-xxxx xxxx = last 4 digit of MAC address

    12345678 Hidden Enable

    **Important Note**

    Supplied antennas are Wi-Fi 2.4Ghz, 2dBi antennas. DO NOT use any other antenna which are not compatible with 2.4GHz Wi-Fi In some installation where obstructions exist such as dry wall, concrete wall, air conditioning duct works higher gain antenna is required to maintain its signal reception. If required higher gain antenna can be purchase from any local computer store. Antenna extension cable with magnetic base mount can also be used. Do take note that using or extending the antenna with an antenna extension cable reduce its gain. Generally for every 5 feet of antenna extension wire run it losses 2dBi. Each dBi lost is equivalent to 20% of transmission power. For best performance, maintain signal strength 65% and above. Image below shows signal strength of 67%. This information is available in the “Network Configuration Page” access via the “Utility” menu at the side bar.

    Ethernet LAN The onboard 2 ethernet ports function as a normal network switch. The network switch supports 10/100 Mbps Half Duplex and Full Duplex. Each network port support Auto-MDI/MDIX (Auto crossover). This feature eliminates the need for a cross over cable if two EasyIO FWs are connected to each other without a hub or switch.

    Default IP address EasyIO FW Series details are as below.

    Primary Network (Main Wifi SSID and Ethernet) Default IP address : 192.168.10.30 Default Subnet : 255.255.255.0 Default Gateway : 192.168.10.1 Main SSID password : 12345678

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    Secondary Network (Conf Wifi SSID) Default IP address : 192.168.14.1 Default Subnet : 255.255.255.0 Secondary SSID password: 12345678

    Sedona Login via CPT Username : admin Password : Web Browser login – Dashboard Administrator login Username : admin Password : hellocpt

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    What is DHCP and Static IP address The Dynamic Host Configuration Protocol (DHCP) is a standardized network protocol used on Internet Protocol (IP) networks. The DHCP is controlled by a DHCP server that dynamically distributes network configuration parameters, such as IP addresses, for interfaces and services. A router or a residential gateway can be enabled to act as a DHCP server. A DHCP server enables computers to request IP addresses and networking parameters automatically, reducing the need for a network administrator or a user to configure these settings manually. In the absence of a DHCP server, each computer or other device (e.g., a printer) on the network needs to be statically (i.e., manually) assigned to an IP address. (Source from Wikipedia.com) FW Series controller support Dynamic Host Configuration Protocol (DHCP). The FW series supports both DHCP server and DHCP client. The FW series also supports static IP addressing (manual assign IP address) as well.

    FW Series DHCP Server FW Series DHCP server work if for both main and secondary SSID Wi-Fi and on board ethernet as well. By default DHCP server for main SSID is disable. Only DHCP server at secondary SSID is enable by default. If DHCP server is enable, FW will automatically assign an IP address to the computer or device connected to it through either one connection type above. FW DHCP server valid DHCP IP range is between 100 ~ 199. A simple diagram below shows that FW-01 has DHCP server enable. FW-02 is DHCP client which gets an IP address assign by FW-01. (DHCP server at FW-02 is disable) FW-03 is DHCP client which gets an IP address assign by FW-01. (DHCP server at FW-03 is disable)

    **Recommendation : DO NOT create 2 DHCP server in a single LAN network** **This could caused network disturbance if NOT configured properly by a network administrator**

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    FW Series DHCP Client FW series can be a DHCP client where it can received information such as IP Address from a 3rd party DHCP server (example a wireless router or another FW Series) DHCP client do work in both Wi-Fi and Ethernet mode. Referring to the same diagram above, FW-02 and FW-03 are DHCP clients. FW-02 is DHCP client which gets an IP address assign by FW-01. (DHCP server at FW-02 is disable) FW-03 is DHCP client which gets an IP address assign by FW-01. (DHCP server at FW-03 is disable) Another example of FW Series as DHCP client is shown below, where the DHCP server now is a Wireless Router.

    Static IP FW Series do support static IP. It supports all IP class , Class A, Class B and Class C as well. Static IP address is recommended if the FW series will be connected to a BACnet network as it will be much easier to manage. Make sure the DHCP check box is “uncheck” if static IP is require.

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    Establish a connection to FW Series controller There are 2 options to establish a connection to a FW series controller. You can either choose hard wired (ethernet LAN cable) or Wi-Fi. In this chapter we will describe both options and the basic procedure.

    Ethernet LAN A brand new FW controller is Access Point mode by default (firmware V1.0b1k and above). It has DHCP server enable. You can either run auto IP address or manual static IP address.

    Manual Static IP Make sure the computer used to connect to the FW Series has a static IP address that matches the FW

    series controller subnet. By default the FW factory IP address is 192.168.10.30.

    Below is an example of assigning a static IP address for you windows OS machine.

    A simple diagram below shows an example of static IP address configured in the laptop computer. It has a static IP address 192.168.10.101 with subnet mask 255.255.255.0

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    Automatic IP You can utilize the FW series controller build in DHCP server. The FW series will assign an IP address to any device connected to it. Below is an example of assigning an automatic IP address for you windows OS machine.

    A simple diagram below shows an example of automatic IP address assign to the laptop computer by FW series controller. The IP address assign to the computer is 192.168.10.117 with subnet mask 255.255.255.0

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    Wi-Fi If Wi-Fi is used to establish a connection to a FW series controller you can choose either one of the

    below.

    Main Wi-Fi SSID A brand new FW controller is Wi-Fi Access Point mode by default (firmware V1.0b1k and above). It has DHCP server enable. The main Wi-Fi SSID is DHCP server. The best approach to connect to a brand new FW series controller is by utilizing its DHCP server and run automatic IP address in your device. Step 1 From your computer wireless network shortcut locate the controller SSID (default main SSID is FW-xxxx) and connect. Enter password as 12345678 when prompt. Step 2 Once the computer is connected you should be able to ping the controller via command line. FW default IP address which is 192.168.10.30. A simple diagram below shows an example of IP address configure in the laptop computer. It has a static IP address 192.168.10.101 with subnet mask 255.255.255.0

    Secondary Wi-Fi SSID The secondary Wi-Fi SSID has DHCP server enable by default, BUT this SSID is hidden by default. The SSID is active just SSID name broadcasting is disable. The reason the secondary SSID hidden is to reduce the number of SSID seen during Wi-Fi network scanning. Deploying multiple FW in a same area will create massive Wi-Fi networks. Thus hiding the secondary SSID will reduce mistakes in connecting to a Wi-Fi network. The secondary SSID can also be used as a installer/engineer access to the controller in case of a lost IP or network configuration messed up. Using this method require some advance network knowledge as one is require to manually create a new network connection in their Operating system (Windows or MAC OS). In the following below are some simple instructions to manually create a network connection for Microsoft Windows 7 OS.

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    **FOR WINDOWS OS USERS ONLY** Step 1

    From your task bar, locate the network connection icon. In some cases this icon is not visible. If this is the case, please launch Microsoft Windows Control Panel.

    Locate the Network and Sharing Centre icon. Step 2 Click and launch the Network and Sharing Center. At the content, locate Connect to Network option. The menu is as below image.

    Click at the Setup New Connection option. Step 3 At the pop up select Manually Connect to a wireless network. Click Next to proceed.

    Step 4

    Enter the wireless network details. The Network name is case sensitive. In the example below we are connecting to a FW wireless network SSID named Conf-0162, where 0162 is the last 4 digit of the FW

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    Check the Connect even if Network is not Broadcasting box.

    Step 5 Once the details are completed, proceed next and the connection is successfully created in your

    Microsoft Windows environment. A simple diagram below shows an example of IP address configure in the laptop computer. It has a DHCP IP address 192.168.14.162 with subnet mask 255.255.255.0 which been assign by the FW. The FW IP address is now 192.168.14.1.

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    **FOR ANDROID OS USERS ONLY** Step 1

    Locate your Android Settings menu. Enter the settings menu and locate the WLAN or Wi-Fi settings menu.

    Step 2 Make sure Wi-Fi is enable for Wi-Fi network scanning.

    Step 3 Scroll down to the bottom of the menu or locate the Add Network option. Select Add Network.

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    Step 4 Input all the details as below. Network Name : Conf-xxxx , where xxxx is the last digit of the FW MAC address. Security Type : WPA2-Personal Encryption Type : AES Security Key : 12345678

    Step 5 Click OK or Finish once done. You should see the android device is connected to the Conf-xxxx SSID. The IP Address assign for the android device for the example below is 192.168.14.198.

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    Connecting to FW Series (CPT Tool) In this chapter we will guide you to connect to a EasyIO FW Series controller with CPT tools for programming. Make sure you have all the prerequisite before we start. Please follow below instructions to connect to a FW Series controller. Step 1 Connecting to the FW Series Sedona environment using the CPT Tools. The default IP address for the FW Series controller is 192.168.10.30 **Depending to which connection you made to the FW, if you used the secondary SSID, the FW default IP address will be 192.168.14.1 ** At the CPT Tool open device pane, put in the FW controller IP address. Make sure the “DataFolder” is reference to SedonaFW.

    Step 2. A successful connection will open the FW Series Sedona programming environment. Proceed to create your Sedona program, installing additional kit and etc.

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    Connecting to FW Series (Web Browser) Each FW Series controller has a web server that serve web pages. It serve dashboards as graphical user interface and also network configurations. Modifying or changing the FW series IP address as well as configuring its Wi-Fi network configurations are done through the web page. please follow below instructions to modify or change network settings or built dashboard. Step 1 Launch a HTML5 compatible web browser such as but not limited, Google Chrome, Mozilla Firefox, Microsoft Edge, Safari and etc. Step 2 At the web browser address bar key in the IP address of the FW series controller. Default IP address is 192.168.10.30. **Depending to which connection you made to the FW, if you used the secondary SSID, the FW default IP address will be 192.168.14.1 **

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    Network Interface Configuration This chapter will provide basic understanding of how to configure the network. To view the network connection configuration page please follow below instructions. Step 1 In the web browser address bar type in the FW series controller IP address (default is 192.168.10.30). The IP address of the FW controller solely depend to your connection type. In the example below SSID FW-xxxx is used. Step 2 At the login page, input the username and password. By default username and password is as below. Username : admin Password : hellocpt Step 5 Once login successfully the browser will display the dashboard page.

    Step 6

    At the dashboard screen, click expand icon, at the bottom left to view the sidebar.

    Then select Utility menu, . Step 7 Once you are in the utility page, you should see a page with several options. We will discuss the Network Configuration option. In this chapter we will NOT discuss the rest of the options. For DateTime Config, Logo Config, Service Config elements please refer to FW User Reference document for further information. For Firmware Upgrade element, please refer to FW Series Firmware Upgrade user guide for further information.

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    Step 8

    Click the Network Configuration button to bring up the network config page.

    Network Interface ** Remember to Save any changes and perform a Reboot for the new configurations to take effect** Wi-Fi Operation Mode EasyIO FW has 3 Wi-Fi operation Mode. By default it is set to AP mode.

    Operation Mode Description

    Repeater The FW will extend the Wi-Fi network coverage range. DHCP Server is disable under this mode. This is to avoid multiple DHCP server in a single network.

    Access Point (AP) FW is an access point. Default Mode. This configuration is a complete standalone network. It does not connect to any 3rd party wireless network. DHCP server is enable by default when AP mode.

    Client FW will be an Wi-Fi client ONLY. It will not broadcast any Wi-Fi SSID.

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    Network Interface Each FW has 3 operation Mode. By default it is set to AP mode.

    Network Interface

    Description

    Ethernet

    Enable

    Checkbox to enable/disable the ethernet ports. Once enable, both ethernet ports will be disable. The device is smart enough that, it will only allow 1 network interface to be disable either wireless interface or ethernet only. If user tries to disable both network interface, it will automatically enable the other network interface.

    Single Port Checkbox to ONLY allow 1 ethernet port to be enable for security reason. Once enable, Eth1 (right ethernet port) will be disable.

    802.1x Allow EasyIO FW to join secure network which comply to 802.1x standard. Once 802.1x is enable, Wi-Fi will be permanently disable.

    STP STP is Spanning Tree Protocol. If STP is enable, 802.1x and Wi-Fi is totally disable.

    Wireless Enable

    Checkbox to enable/disable Wi-Fi interface. The device is smart enough that, it will only allow 1 network interface to be disable. If user tries to disable both network interface, it will automatically enable first selection.

    Repeater/Client Network This option is used when FW Series controller is Repeater Mode. This option allow the FW series controller to connect to an available Wi-Fi. If FW Series controller is AP mode, this menu is disable.

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    Property Description

    SSID

    List of available access point SSID scanned by FW controller. From the drop down menu, choose 1 SSID for the FW to connect that particular SSID. Manual entry of preferred wifi SSID is supported to enable you to connect to a hidden SSID. . Click the Add button and manually enter the SSID ID name and authentication option.

    Password

    Selected SSID password entry for authentication. Password is case sensitive. To verify the input password is correct, toggle the hidden icon. FW series controller only support WPA2 Personal with AES authentication at the time of document. FW Series supports any combination of password up to 32 characters.

    Saved SSID

    This property displays connected(selected SSID) SSID for the FW. Once the connection is establish the signal strength will show. Value is in percentage. A good signal strength is 65% and above. A signal strength lower than 65% can cause Wi-Fi connection stability. Signal Strength ratings are as below. Any signal below -80bDm is consider zero signal. 100% = -40dBm 74% = -51dBm 50% = -61dBm 24% = -72dBm 5% = -82dBm 0% = -80dBm

    Status

    This property display the status of the SSID connection. Connected (Green) : The FW has successfully connected to the Saved SSID. Connecting (Red) : The FW is trying to connect to the saved SSID. If the status remain connecting please verify if the SSID is available. If SSID is available make sure password is enter correctly.

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    Network Configurations

    ** Remember to Save any changes and perform a Reboot for the new configurations to take effect** SVM Network SVM network is the main SSID and ethernet LAN network configurations.

    Property Description

    Network Settings

    DHCP

    Check box to enable and disable IPv4 DHCP client mode. If enable, FW will request for an IP from an IPv4 DHCP server. If disable FW will require a manual assignment static IP address.

    IP address IPv4 address

    Subnet Mask IPv4 Subnet Mask

    Gateway IPv4 Gateway

    Host Name Field to change hostname

    IPv6 Network Settings

    Enable Checkbox to enable/disable IPv6.

    DHCP Check box to enable and disable IPv6 DHCP client mode. If enable, FW will request for an IP from an IPv6 DHCP server. If disable FW will require a manual assignment static IP address.

    IPv6 Address IPv6 address

    IPv6 Subnet Prefix IPv6 Subnet Prefix

    IPv6 Gateway IPv6 Gateway

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    IPv6 DNS IPv6 DNS route address.

    Wireless Settings

    Enable Enable or disable the Wi-Fi network broadcasting.

    SSID Main SSID name. By default it is named as FW-xxxx where xxxx is the last 4 digit of the MAC address. User configurable.

    Password Password of main SSID , max 32 characters.

    DHCP Settings (IPv4)

    DHCP Server Check box to enable or disable the IPv4 DHCP server. Be careful when enable it.

    DHCP Start Address Starting IPv4 DHCP address. Default is 100.

    DHCP Limit Total IPv4 DHCP Lease. Default is 100.

    DNS server DNS IP address IPv4 DNS route address. By default it is set to google.com DNS which is 8.8.8.8 Most of the time the Google DNS will work. You might need to change it according to your own network DNS. For example some routers require its connected device needs the router IP address to be its DNS server IP in it.

    Configuration Network Configuration network is the secondary SSID network configurations.

    ** Remember to Save any changes and perform a Reboot for the new configurations to take effect**

    Property Description

    Network Settings IP address IP address of FW secondary SSID

    Subnet Mask Subnet Mask of FW secondary SSID

    DHCP server is always enable for secondary SSID. This make it easy for installer to connect to this SSID without the need to know the FW IP address range.

    Wireless Settings Hidden Hide or unhide the Wi-Fi network broadcasting. This property only applies to the secondary SSID. By default it is hidden.

    SSID Main SSID name. By default it is named as Conf-xxxx where xxxx is the last 4 digit of the MAC address. User configurable.

    Password Password of secondary SSID

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    Network Mainteance

    Schedule reboot of the FW for maintenance purpose.

    Property Description

    Schedule Reboot Checkbox

    If disable FW will not perform a schedule reboot. During a auto reboot, all the physical I/O will stay at last value. So the I/O will not toggle on and off or zero output.

    Time to Reboot Time in 24 hours format for the auto reboot to occur.

    If the Schedule Reboot is enable, the reboot will take place according to the time configured.

    Network Detection

    Read only status This status display the wifi connectivity detection. Log : The controller will check the Wi-Fi connectivity using its hardware connection during a fresh boot up. If the connection failed for 40 times it will perform a reboot of the FW. Once a connection is successful, it will switch to PING mode. Ping : The controller will use a PING method where it ping the gateway IP address to make sure the Wi-Fi connection alive. If the connection is down, it will try to reconnect to the Wi-Fi SSID for 5 times at 5mins interval. If 5 retries failed the controller will reboot itself. The ping mechanism is to ping the IPv4 Gateway Address. Make sure Gateway IP address is valid IP address in the network. Usually this is the router IP address or the DHCP server IP address.

    Reset Interval Value in hour unit Perform a interval Wi-Fi restart. Feature will enable if Wi-Fi is enable.

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    Secured Wi-Fi Connection Step 9 This is an optional network configuration which comply to IEEE 802.1x standard. From the scan Wi-Fi drop down menu, if a WPA Enterprise SSID is selected, it will automatically prompt for connection properties.

    Step 10 Select the EAP type and authentication options from the drop list. Options available are MD5, TLS, Tunnel TLS and Protected EAP (PEAP). Step 11 Enter your radius server Username and Password and click save. Step 12 Once complete click Accept to proceed. The FW will perform it’s connection procedure.

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    Network Connection Mode Two commonly connection mode is supported namely Access Point (AP) and Repeater. Below are some possibilities of connection diagram but not limited.

    Access Point (AP) mode First mode that FW supports is access point (AP) mode. The FW will only be an access point (AP) if your FW is totally standalone and NOT connecting to any wireless network. If your intend to connect any one of the FW to a 3rd part wireless network or router, it will be a repeater. FW can be an Ethernet LAN access point or Wi-Fi access point or both at the same time. The below Diagram 01 shows that FW-01 is an ethernet access point (AP) to 2 other FW, FW-02 and FW-03. FW-01 is DHCP server. FW-02 is connected to FW-01 and runs static IP. FW-03 runs DHCP client and obtain its IP address from FW-01. **Recommendation : For static IP address assignment please assign other than 100~199 range as this is reserved for DHCP server**

    Diagram 01

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    The below Diagram 02 shows that FW-01 is an Wi-Fi access point (AP) to 2 other FW, FW-02 and FW-03. FW-01 is DHCP server. FW-02 runs static IP. FW-03 runs DHCP client and obtain its IP address from FW-01. **Recommendation : For static IP address assignment please assign other than 100~199 range as this is reserved for DHCP server**

    Diagram 02

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    The below Diagram 03 shows that FW-01 is an Wi-Fi access point (AP) and a ethernet access point as well. FW-01 is DHCP server. FW-02 and FW-03 are Wi-Fi clients with one FW is DHCP client and the other FW has static IP address. FW-04 and FW-05 are ethernet clients with one FW is DHCP client and the other FW has static IP address. **Recommendation : For static IP address assignment please assign other than 100~199 range as this is reserved for DHCP server**

    Diagram 03

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    Repeater mode Second mode that FW supports is repeater mode. FW can be an repeater to a 3rd party Wi-Fi access point. The below Diagram 04 shows that FW-01 is an Wi-Fi client to a wireless router. The FW-01 is now running in repeater mode. FW-01 is no longer a DHCP server as the wireless router is the DHCP server. Having 2 DHCP server in the same local network will cause bad connectivity. FW-02 is connected to FW-01 via ethernet LAN and runs static IP. FW-03 is connected to FW-01 via ethernet LAN and runs DHCP client and obtain its IP address from wireless router. **Recommendation : For static IP address assignment please assign other than 100~199 range as this is reserved for DHCP server**

    Diagram 04

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    The below Diagram 05 shows that FW-01 is an Wi-Fi client to a wireless router. The FW-01 is now running in repeater mode. FW-01 is no longer a DHCP server as the wireless router is the DHCP server. Having 2 DHCP server in the same local network will cause bad connectivity. FW-02 is connected to FW-01 via Wi-Fi and runs static IP. FW-03 is connected to FW-01 via Wi-Fi and runs DHCP client and obtain its IP address from wireless router.

    **Recommendation : For static IP address assignment please assign other than 100~199 range as this is reserved for DHCP server**

    Diagram 05

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    The below Diagram 06 shows that FW-01 is an Wi-Fi client to a wireless router. The FW-01 is now running in repeater mode. FW-01 is no longer a DHCP server as the wireless router is the DHCP server. Having 2 DHCP server in the same local network will cause bad connectivity. FW-02 and FW-03 are Wi-Fi clients to FW-01 (repeater) with one FW is DHCP client and the other FW has static IP address. FW-04 and FW-05 are ethernet clients to FW-01 (repeater) with one FW is DHCP client and the other FW has static IP address.

    **Recommendation : For static IP address assignment please assign other than 100~199 range as this is reserved for DHCP server**

    Diagram 06

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    Network Connection Recommendation Base on our connection mode discussed in previous chapter we would like to explain the FW series connection limitation for best performance. A SITE SURVEY IS MANDATORY FOR ANY FW INSTALLATION. An undocumented site

    survey will void any return or warranty of FW products. The wireless site survey is used

    to determine the number and placement of devices necessary to provide sufficient signal

    coverage to support a minimum data rate or throughput. A wireless site survey also

    detects interference coming from other sources that could degrade the performance of

    the wireless communication among devices. Obstacles that may interfere with signal

    strength include:

    Concrete

    Brick

    Rebar

    Elevators

    Stairwells

    Satellite Dishes

    Power sources

    Heavy machinery

    Cordless Phones

    Wireless Video

    Wireless Speakers

    RF Radio

    Monitors and LCD displays

    Microwave Ovens

    Chicken wire

    Tinted Windows

    Neighboring WiFi devices

    Sensors

    Bluetooth devices

    A rule of thumb is that DO NOT create more than 2 tier of Wi-Fi connection vertically for best performance. This is to avoid unnecessary traffic bottle neck at the top. Diagram below shows that top FW Is connected to a network switch via ethernet cable. The Master FW then is configured as AP and has up to 5 FW connected to it via Wi-Fi. You can have multiple of this configuration is a single network for example 2 Master FW is connected to a network switch via ethernet cable. Each FW master then has up to 5 Wi-Fi clients connected to it. Always retain signal strength of each FW Wi-Fi client at 65% and above.

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    Diagram below shows multiple FW connected to router or network switch via ethernet. Each Master FW has 5 FW Wi-Fi connected to it.

    A rule of thumb is that DO NOT create more than 2 tier of Wi-Fi connection vertically for best performance. This is to avoid unnecessary traffic bottle neck at the top. Diagram below shows a similar connection above but there is no Master FW. Each first tier FW is connected to a wireless router in repeater mode. On the second vertical tier shows that the Wi-Fi connection to the first tier of FW. Max FW at tier 2 to be connected to tier 1 FW is 2.

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    A rule of thumb is that DO NOT create more than 9 tiers of ethernet LAN connection vertically.

    Diagram below shows an ethernet LAN connection. On the left side, there are 2 ethernet connection to the wireless router. Each connection has up to 9 tiers FW. Same for the right side of the diagram where it is connected to a network switch. The connection has up to 9 tiers of FW.

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    Technical Support

    For technical issue, please contact respective region support channel. Worldwide and Asia Pacific Support : [email protected] Americas Support : [email protected] Europe Support : [email protected]

    mailto:[email protected]:[email protected]:[email protected]

    PrerequisitesIntroductionNetwork and WirelessWireless Network (Wi-Fi)Ethernet LAN

    Default IP addressWhat is DHCP and Static IP addressFW Series DHCP ServerFW Series DHCP ClientStatic IP

    Establish a connection to FW Series controllerEthernet LANManual Static IPAutomatic IP

    Wi-FiMain Wi-Fi SSIDSecondary Wi-Fi SSID

    Connecting to FW Series (CPT Tool)Connecting to FW Series (Web Browser)Network Interface ConfigurationNetwork InterfaceNetwork ConfigurationsSecured Wi-Fi Connection

    Network Connection ModeAccess Point (AP) modeRepeater mode

    Network Connection RecommendationTechnical Support