EA and Innovation - Open Group Conference 2012

Jude Umeh

Washington DC, 17-07-2012

Innovation and Enterprise Architecture The Open Group Conference

| Sector, Alliance, Offering

Content

Introduction

Key Challenges Facing The Enterprise

The Role of Enterprise Architecture

Overcoming Key Challenges

Appendix

Insert "Title, Author, Date"

2© 2011 Capgemini. All rights reserved.

Introduction


Innovation & Enterprise Architecture



Innovation

Enterprise

Architecture


What is Innovation?



To create VALUE though a new market or product

A game changing move that provides sustained first mover advantage

To change COST of production and size of available market

A break through in any element of the operation of an enterprise

For SERVICABILITY to secure existing and new customers

Where market or product cannot be innovated service can be used

Organisational Structure and Boundaries

The immediate and obvious challenge thatany change will bring to an Enterprise

Mobilisation and Capabilities

Enterprises are constrained by their own knowledge and experience

The three common forms of innovation

The barriers to innovation

Eventually Change is inevitable

Innovation is about controlling the timing and basis of change to be advantageous to our own business


Innovation describes accomplishment, after the fact



Source: BCS DRM Blog - http://www.bcs.org/content/conBlogPost/2075

http://www.bcs.org/content/conBlogPost/2075


What is Enterprise Architecture?



Enterprise Architecture

Business

Architecture

Enterprise IT

ArchitectureEnterprise IT

Information Systems

Architecture

Enterprise IT

Technology Infrastructure

Architecture

Information

Architecture

Ente

rpris

e

Security

Arc

hite

ctu

re

Ente

rpris

e

Govern

ance A

rchite

ctu

re

Software Architecture, Network Architecture, Storage Architecture…

Solution

Architecture


Even ‘real’ architects benefit from technology innovation



“The next generation of

architects is going to draw

right on the machine. I am

obsolete” Frank Gehry

Building Information

Management (BIM) – An

innovative 3D simulation

that looks set to

revolutionise the

construction industry

Source: FT Weekend Financial Times Saturday July 14 / Sunday July 15 2012

Key Challenges Facing The Enterprise


Some Big Questions For Enterprises



• End users autonomy or control – Apple, Web, SaaS

• Security, risks, and extent of controls = new policies and training

• Services and Clouds – evolution or revolution

• A finance issue; Capex v Opex; or operational issue; Public, Private or Hybrid

• Real-time Data and Social Networks

• A huge benefit to be unlocked, or a further problem around Data

• What is meant by ‘at work’

• If it‟s not a physical place with fixed provisioned PCs

• Book to Bill in an online world

• Back-office processes extending and connecting externally

• Collaborative Agile Business

• The decentralised and constantly changing „edge of business‟


Social Media Landscape




Impact of Disruptive Innovation - eTOM



Source: http://www.tmforum.org/IntegrationFramework/6637/home.html

http://www.tmforum.org/IntegrationFramework/6637/home.html


Some Emerging Trends that Matter



Societal & Economic Trends

• Sustainability and Green agenda

• Aging population & implications for workforce, healthcare, services & products

• IT spend follows the economy

• Redefining working patterns and changing employment models

• Home & mobile health monitoring

• Shift in Global Consumer Spending

• Attention Deficit Disorder Society

• Global demand for investment capital

• Impact of Social Media on global politics

• Diminishing expectations of privacyin a connected world

• Lifelogging

Technology Trends

• Big Data – exponential growth in digital data, and need for scale, speed & access

• Cloud Computing

• Activity Streams & Near Field Communications

• 4G/5G Pervasive bandwidth – drives other trends e.g. Mobile transactions & Internet of Things

• Predictive Analytics – delivering insight on consumer behaviour

• Social media – leveraging the power of the community

• 3D Printing & personal manufacturing

• Audio & video analytics & image recognition

• Augmented Reality

• Media Tablets

Business & Management Trends

• Business Model Innovation – enabled by technology e.g. social & mobile business

• Consumerisation – impact of consumer technology in the enterprise (BYOD)

• Crowd Sourcing

• Dynamic BPM & Dynamic Pricing –changing processes or prices on the fly

• Platforms for Business Apps

• Intellectual Property Landscape

• Trust & Reputation Economics – related to trend for more transparency

• Service Digitalisation – the drive for digital transformation

• Social Commerce

• Mobile Business

Source: Gartner Research - June 2011 - Trends That Matter: 84 Technology, Societal and Business Trends


Summary: Who Really Wants to be a Pin?



The Role of Enterprise Architecture


Custodian of Enterprise Principles and Governance



Policies

Principles

Enterprise

Architecture

Solution

Design

Solution

Architecture

Domain

Architecture

Business

StrategyIT Strategy

IT MissionBusiness

Mission

KeyBusiness

Architecture

IT

Governance


Rapid Business Model Innovation



Source: The Business Model Canvas (www.businessmodelgeneration.com)


Rapid Agile Development



Source: neilperkin.typepad.com/only_dead_fish/agile-planning.html


Could there be a problem?



Versus


Remember

Too much… Can lead to…




The role of EA: mind the gap



B

u

s

i

n

e

s

s

M

o

d

e

l

A

g

i

l

e

D

e

v

e

l

o

p

m

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n

t

Overcoming Key Challenges


By definition Innovation is a challenge



1. The act of introducing some thing new

2. A change effected by innovating; a change in customs; something new, and contrary to established customs, manners, or rites

3. Process by which an idea or invention is translated into a good or service for which people will pay

...

…

To do List

Innovation


The Agile Enterprise is all about constant change …



SmartBusinessModels

BusinessProcess

Outsourcing

CEO

CFO

CIO

BusinessUsers &

Managers

Development

Virtualise

Innovate

Transform

Optimise


Need to understand the solution dynamics



The TRAIN is a stable, robust mode of mass transportation. It is not flexible but reaches its goal in a predictable, straightforward way based on an infrastructure that is designed and built to last for decades. The functionality is provided in a highly efficient and standardized way and many people will be affected when trains do not run.

The BUS is also a relatively stable mode of mass transportation, but clearly with more flexibility. A bus can take a detour if circumstances require, and it can be used for alternative purposes on top of the fixed schedule. A bus still needs a road, but a flexible route can be more easily configured out of roads than out of available railways.

The CAR is a much more agile, individualized means of transport. It can take a person – or a small group of people – to most of the places they want to go. There are many different types of cars to choose from and their owners will configure and adapt them to reflect their individual, differentiated styles and personalities.

The SCOOTER is a lightweight, extremely flexible and individual method of transport. It can be used for the “last mile,” bringing you to places even cars cannot reach. In crowded areas, scooters are faster than any other means of transport. There are many different types of scooters but they can only transport one or two people at the same time.

All of these modes of transport are tied together through a HUB, best seen as a modern train station with carefully provided additional services. Such a hub is truly multi modal in that trains, buses, cars and scooters all can conveniently “dock” and people can easily change their means of transport, while benefiting from a host of add-on services. A well-designed station like this functions as the pumping heart of the city.


And plot a new Governance



RHYTHM Year Season Month Week Day

APPLICATIONAREAS

ERP, Legacy Core Applications

CRM, R&D, ProductManagement, Supply

Chain

Data Market, Apps Market, Mobile

Services, Security Services

BPM, BRM, BI, Analytics, ECM, Mobile

Portal, Mashups,Site Builder, Wiki

GOVERNANCECentral IT or

Outsourced/BusinessRequirements

IT/Business NeedsIT/Business

RequirementsBusiness/

IT-SupportedBusiness

ARCHITECTURE

Predictability,Sustainability,

Standardization,Simplification

Predictability,Agility,

Model-Driven

Reliability,Openness,

Service-Oriented,Aligned

Ease of Use,Flexibility,

Speed to Market,Re-use

Simplicity,Configurability,

Speed to Market

TESTINGFormal,

RegressionBusiness

Case-DrivenIndustrial Strength

ExploratoryIntegration

No Harm,Legal Testing

DELIVERYLinear,

>80% OffshoreAgile,

>65% OffshoreAgile,

Service integrationAgile, BT Tools,<35% Offshore

End-User Tools<10% Offshore

KEYCAPABILITIES

AM, ContinualRationalization

RequirementsManagement, Agile

Development

SOA, Cloud,Integration

Business Analysis, Orchestration

Mashup Building,Web 2.0

TRAIN BUS HUB CAR SCOOTER


For example…



CIOs need to solve their application landscape issues:

Business Leaders have a clear shopping

list, and ask the CIOs to:

• Reduced Total Cost of Ownership;

• Much faster TTM (time-to-market);

• Better alignment of IT and business;

• Proven ROI (Return on Investment);

• Savings to fund improvements;

• Shift IT spend from Capex to Opex.

Obsolete technology infrastructure Low productivity

Failing point-to-point integration Scattered data

Multiple ERP instances

Excessive customization

Duplication as a result of M&A

Shadow IT Backlog of user requirements Source: Application Landscape Report 2011


WARP: A method to help with scope and decision



ERP

New build

Legacy transformation

Industrialization

Decis

ion

…G11France USA SpainUK

India

Functional

Support

Functional

Support

Functional

Support

Functional

Support

Functional

Support

Off

sh

ore

Co

un

try

-bas

ed

Testing Services

Madrid / Argentina

Legacy

Value

Office

Peoplesoft

.Net

BI

Mobile

Distributed Delivery Management Office

Target State Design

Roadmap

•The same WARP approach is

used for every solution.

• In all cases a 6 to 8 weeks

project delivers the key WARP1

deliverables to enable scoping

and decision making.

Business Case

Cloud transformation

Decommissioning

Wide-angle Application Rationalisation Programme

Value - Creating the headroom needed for innovation


Some Value Nuggets



1. Innovation describes an

accomplishment, after the fact

2. EA can bridge the gap between

strategy (in the business model) and

rapid project delivery (agile)

3. Enterprise Architecture must actively

embrace innovation

4. Engage with your partners,

suppliers, customers and

employees – innovation is not all

about technology

5. A culture of innovation is key to

success

6. Remember, if you are not making

mistakes, you are not innovating

Appendices


Some Relevant Links



Business Models for Strategy and Innovation (July 2012)

• COMMUNICATIONS OF THE ACM | JULY 2012 | VOL. 55 | NO. 7

Talking Innovation (July 2012)

• http://www.bcs.org/content/conBlogPost/2075

Innovation in an Enterprise Architecture Context: Innovating the Business

Processes, Technological Services and Corporate Strategies. (June, 2011)

• http://coherencyarchitect.com/2011/06/13/innovation-in-an-enterprise-architecture-context-

innovating-the-business-processes-technological-services-and-corporate-strategies/

The Future of EA in 2020; EA Is Integral to Strategic Planning (November, 2011)

• http://www.gartner.com

Enterprise Architecture Leaders Focus on Business Impact (May 2012)

• http://www.gartner.com

Is Your Enterprise Architecture Stifling Innovation? (September, 2010)

• http://www.itbusinessedge.com/cm/community/features/guestopinions/blog/is- your-e...

http://www.capgemini.com/ctoblog/2011/08/big-data-voluntary-move-happening/

http://www.bcs.org/content/conBlogPost/2075

http://www.capgemini.com/ctoblog/2011/08/big-data-voluntary-move-happening/

http://coherencyarchitect.com/2011/06/13/innovation-in-an-enterprise-architecture-context-innovating-the-business-processes-technological-services-and-corporate-strategies/





























http://www.gartner.com/



http://www.itbusinessedge.com/cm/community/features/guestopinions/blog/is-

http://www.itbusinessedge.com/cm/community/features/guestopinions/blog/is-

http://gcn.com/Articles/2010/08/16/Interview-Mel-Greer-Lockheed-EA.aspx







Other Examples of Capgemini Innovation



Rapid Innovation Centers

Cloud Services (e.g. Immediate)

ASE: Accelerated Solution Centers

TechnoVision 2011 edition

Social Insight

RDV: Rapid Design & Visualization


More information



Capgemini, one of the world's

foremost providers of consulting,

technology and outsourcing services,

enables its clients to transform and perform

through technologies.

Capgemini provides its clients with insights

and capabilities that boost their freedom to

achieve superior results through a unique

way of working, the Collaborative Business

ExperienceTM. The Group relies on its

global delivery model called Rightshore®,

which aims to get the right balance of the

best talent from multiple locations, working

as one team to create and deliver the

optimum solution for clients.

Present in more than 35 countries,

Capgemini reported 2009 global revenues

of EUR 8.4 billion and employs over

100,000 people worldwide.

More information is available at:

www.capgemini.com

About Capgemini

http://www.capgemini.com/

www.capgemini.com

The information contained in this presentation is proprietary. ©2011 Capgemini. All rights reserved

Jude Umeh (FBCS, CITP)Snr. Consultant & Enterprise ArchitectEmail: [email protected]: +44 (0)870 238 8529Blogs: http://www.bcs.org/server.php?show=ConBlog.8

http://www.capgemini.com/technology-bloghttp://judeumeh.wordpress.com

Twitter: @judeumeh

http://www.bcs.org/server.php?show=ConBlog.8

http://www.bcs.org/server.php?show=ConBlog.8

http://www.capgemini.com/technology-blog




http://judeumeh.wordpress.com/

http://judeumeh.wordpress.com/

EA and Innovation - Open Group Conference 2012

Technology

overcoming

key challenges

rights reserved

mass transportation

mobile business

enterprise

mobile

business