d.tora2

Page 1 of 1

FAMILY CRISIS SHELTER OF EL PASO

FROM: B;4i~¥ii~(ij*,l Thursday, September 15, 20113:17 PM

TO:

MISSION

The Mission of the center is to empower homeless families in crisis become a positive osset in society, improving their quality of life by meeting their physical, emotional,psychological, and spiritual needs and promoting self-sufficiency.

Family Crisis Shelter ofEI Paso2900 Rosa Ave.El Paso, TX 79905Phone: (915)603-4865Toll Free: (866)-876-3242Fax: (915)613-3967

To Whom It May Concern:

Family Crisis Shelter ofEI Paso is committed to assist families that refuse to be broken due to hornelessness. We provide shelter to familiesconsisting of both parents or single mothers or fathers with their children. Here they can take warm showers, prepare homemade meals, and sleepon a bed in their own private room every night. I know that the building is not up to code, but I have been trying very hard to fix all the problemsfrom the first day I was made aware of them. I have had a difficult time doing it on my own, due to the fact that I have, been funding the shelterfrom my personal business, and this is why I'm asking for your help. The court has ordered to vacate the shelter by September 28,2011, and I amasking for your help to find shelter for 14 families. The families consist of26 adults and 34 children. I have the support of Judge DanielRobledo, who is committed to assist me and overseeing this case until it gets resolved. I am asking the city to please take an urgenthumanitarian action to avoid sending these families to the streets. I need to do the remodeling as soon as possible and re-open the shelter. All I wantis to meet this basic need, to provide a place that can assist them until they become self-sufficient. I am requesting a meeting with Bill Lilly fromthe Community Development Department, Mayor John Cook and City Manager Joyce Wilson. I have spoken almost 2 weeks in person with myRepresentative Cortney Niland, District 8 and have not heard from her to assist me in relocating the 14 families that are living in the shelter. I lookforward in meeting with you and resolving this urgent matter.

Thank you,

David Arellano CELL (915)231-8744

1 Attached file I 53KB

r···I .L. __.jLetter_to_C~

http://36ohk6'(l~cd1n-c.c.yom_maiLyahoo.net/omlapilLO/opeim._aiLapp.in._- III 7/2012

0.-

I-/0/

II

I

II

I

I-I

I-i

Acosta, Vanessa N.

From:Sent:To:Subject:

Wilson, Joyce A.Monday, December 19. 201111:51 AMAcosta, Vanessa N.; Callan, Jennifer FFW: Family Crisis Center & Dame La Mana

Importance: High

This is the Sept email summary of the incident You all need to close this out and focus on other stuff

City Manager

From: Niland, CortneySent: Friday, September 23,2011 5:50 PMTo: Wilson, Joyce A.; Mayor John Cook; Lilly, William L.; Austin, Mark; Allen, Gregory; Sliva, Rocio A.Subject: Family Crisis Center & Dame La Mana

To allBilly Lilly and myself were invited by Mr. David Arellano the director of the Family Crisis Centerlocated at 2900 Rosa Ave. Our intention, was to inform the occupants upon condemnation of theproperty next week, there would be space for them at the Salvation Army. We wanted to make surethey knew that arrangements had been made and they had options ( and Mr. Arellano agreed wecould do this). Mr. Lilly and I requested PD join us in order to insure peace. We arrived at thefacility at 10:00 a.m. this morning and peacefully with the EPPD, the Salvation Army director, acase worker, Bill Lilly and myself approached the facility and asked if we co~ld come in and let theoccupants know about the arrangements that had been made on their behalf. The discussions were,civil and productive until the arrival of Ms. Arrelllano who apparently is the sister to Mr. Arellanoand the director of Dame La Mano. Ms. Arrellano was very hostile, yelling and demanded we leaveothe facility. Once again, I remind you she is not the director of this facility and the director himself(Mr. Arellano) had invited us. Ms. Arellano screamed, yelled and told the Family Crisis Centeroccupants the arrangements that had been made on their behalf thru the city: "were not safe becausethe Salvation Army is infested with bugs and women get raped there." Both of these statements arefalse. The family crisis center facility is inhabitable and unsafe. I am concerned for the occupantssafety and am worried about any director that uses fear and coercion when dealing with these atrisk people. The Salvation Army director invited the occupants to lunch today and told them hewould provide them with a tour of the Salvation Army facility so they could see for themselves thecondition of the facility. Some ofthe occupants (about 6 women) took them up on his offer. Somequestionable inquiries from the occupants arose during the tour with the director of the SalvationArmy: the occupants of the Family Crisis Center asked the director of the Salvation Army 11 Howmuch do we have to pay to live here?" The director who was taken back said, "nothing ....why? Theoccupants of the Family Crisis Center told her that at the Family Crisis Center and Dame La Mano :occupants are required to forfeit half oftheir pay check and all of their food stamps. This gives meeven more concern. If they are stealing these homeless citizen's food stamps, that is a felony. Iwould like a full investigation launched into both facilities ASAP.I am truly concemed for these people welfare. Special thanks to Mr. Lilly, Commander Austin, andJohn Martin with the Salvation Army for their help in this sensitive manner.

1

I~

Sincerely,Cortney

Representative Cortney Niland"When we accept tough jobs as a challenge and wade into them with joy and enthusiasm, miracles can happen."- Arland Gilbert

2

Unknown


Lilly, William L.Wednesday, September 21, 2011 1:39 PMWilson, Joyce A; Mayor; Niland, CortneyFW: Regarding the Families from Family Crisis

Categories: Responsive

FYI

From: Camille Castillo [mailto:[email protected]]Sent: Wednesday, September 21, 2011 12:52 PMTo: Lilly, William L.ee: Carol BohleSubject: FW: Regarding the Families from Family Crisis

Good Afternoon!

As per the information that you had shared with Carol and I last Thursday ~egarding the FamilyCrisis Center (Dame La Mano) and the court order; John, Carol and myself were able to discussit further after our meeting and scheduled a meeting for the following day. Attendees at themeeting were John Martin, Loraine Velasquez (S.A. Shelter Director), David Arellano (FamilyCrisis Center), Carol and myself. David came well prepared to the meeting, he had a detailedlist of the number of families and their composition which Salvation Army needed. The endresult was that Salvation Army was going to take in the majority of the families; 2 familiesalready had other arrangements. We had also agreed to a press release depicting how these twoagencies are working together to help homeless families. So when Lorraine called me lateyesterday and gave me the bad news, I was shocked.

You probably are already aware, but wanted to let you know.

Camille CastilloEI Paso Coalition for the Homeless6044 Gateway East, Suite 211EI Paso, TX 79905915-843- 2158915-843-2184 (fax)

From: Lorraine_ [email protected] [mailto:Lorraine_ [email protected]]Sent: Tuesday, September 20, 2011 5:20 PMTo: Camille CastilloSullject: Regarding the Families from Family Crisis

Per our last conversation with David from Family Crisis Shelter on Friday the 16th of Sept. Salvation Army agreed to helpprovide shelter to the families that were going to be displaced due the construction at Family Crisis. We the Salvation

1

You probably are already aware, but wanted to let you know.

Co.Vv\({(e Co.st(((o

EI Paso Coalition for the Homeless6044 Gateway East, Suite 211EI Paso, TX 79905915-843-2158915-843-2184 (fax)

From: Lorraine VelasquezSent: Tuesday, September 20, 2011 5:20 PMTo: Camille CastilloSubject: Regarding the Families from Family Crisis

--- - -- •.:Per our last conversation with David from Family Crisis Shelter on Friday the 16th of Sept. Salvation Armyagreed to help provide shelter to the families that were going to be displaced due the construction atFamily Crisis. We the Salvation Army agreed to take in up to two families per day beginning Monday the19th of Sept. Yesterday, the 19th of Sept. Salvation Army employee Gina Estrada received a phone callfrom David stating that no families would be coming to stay at our shelter. David stated that two families

were housed and the rest simply did not want to come and stay. We the Salvation Army currently have alarge waiting list that was put on hold to help accommodate the needs of David's shelter; however oncewe were informed that none of the families would be coming we opened up our list and have beensuccessfully filling our spaces. At this point if Family Crisis Shelter still needs assistance they would haveto be placed on the waiting list.

Thank You,

Shelter SupervisorLorraine Velasquez

P.S. Camille if you can forward the information below to Gary and La Posada TLC it would be greatlyappreciated.

Center For ChildrenEI Paso2116 N. Stevens St.915-562-4765

StarAt-Risk Youth Services

Sandra Salazar (OutReach Worker)

They have helped with suicide threats in the past but not sure for what ages.

2

Unknown

From:Sent:To:Cc:Subject:

Wilson, Joyce A.Thursday, September 22, 2011 3:54 PMLilly, William L.Morrison-Vega, Victor; Maguire, Thomas J.; Stern, William V.RE: Dame La Mano


City Manager

From: Lilly, William L.Sent: Thursday, September 22, 2011 3:36 PMTo: Wilson, Joyce A.Cc: Mayor; Niland, Cortney; Morrison-Vega, Victor; Maguire, Thomas J.; Stern, William V.Subject: Dame La ManoImportance: High

I received a visit today from Rose Arellano and Rosa Cabrera of Dame La Mano. They were inquiring what they needed todo to obtain a permit for a tent and portable bathrooms, to be located at 1014 Virginia, to house the occupants required tovacate 2900 Rosa. They indicated the residents went to the Salvation Army today and were told they had a waiting list. Itold them that it was probably because David Arellano of Dame La Mano called the Salvation Army on Tuesday andinformed the Salvation Army that the occupants simply did not want to move there. They then C1hangedthe story and saidthe residents did not want to go there because the Salvation Army had bedbugs. I took them to BPI and met wi TomMaguire. Mr. Maguire indicated to them that the City would not be able to issue a permit to allow individuals to be housed.

I followed up wi a call to John Martin at the Salvation Army and explained what was going on. Mr. Martin indicated theystill had room to house families ancl they would welcome Dame La Mano relocates.

A call was then made to David Arellano to inform him there was still availability at the Salvation Army. Mr. Arellano'sposition was he could not force them to go to the Salvation Army. I indicated we were aware of that but just wanted himand them to know arrangements were made and are still available. I

As an editorial, I believe Dame La Mano is doing everything they can to keep the residents und1erthe auspices of DameLa Mano.

I am preparing a letter to Dame La Mano outlining the history of the 2900 Rosa property and the City's support to theorganization in general

1

j IAll-339

EL PASO POLICE DEPARTMENTINTERNAL AFFAIRS DIVISION

ADMINISTRATIVE STATEMENT - WITNESS

COMPLAINANT: Rosa Cabrera .ADDRESS: 3726 Star Beach Ln. EI Paso, Texas 79936PHONE: (915) 356-0272

This statement is given voluntarily to: Detective Vanessa Acosta # 2057of the EI Paso Police Department Internal Affairs DivisionBy: David ArellanoD.O.B.: 10/03/1978Address: 3922 Emory Rd. El Paso, Texas 79922Phone: (915) 231-8744Date/Time: 12/27/201111 Approx. 1345 hrs

My name is David Marcos Arellano and I am 33 years of age. I am the owner of the FamilyCrisis Shelter of EI Paso located at 2900 Rosa which is a non-profit organization. I amgiving this statement voluntarily to Detective Vanessa Acosta # 2057. I have not beenforced, promised, or threatened in any manner to give this statement. I also understandthat willful misrepresentation of any fact in a sworn document can subject me to possiblecharges of Perjury.

About the first week of September 2011 I met with a Judge Robledo reference a courtenforcement to shut down the Family Crisis Shelter of EI Paso. After the court hearing Iwas ordered to shut down the crisis center by September 27 or September 29, 2011.Everything was in process right after the court hearing to try to place residents at otherbousing facilities. I went in person to Courtney Niland office in person asking forassistance in August 2011 because prior to the court hearing I knew I had to close theshelter down to renovate the building. She told me that she could not help me because shedidn't put those people in danger there and that it was my problem not hers of the city.Ms. Niland told me that it was illegal and no one knew families were staying there. I toldher that the Mayor knew and had called me in the past to assist a family betweenNovember -December 2010. Even Mr. Robinson from City Hall cooked a ThanksgivingDinner for the residents at the shelter. I told Ms. Niland that she was new and didn't knowthe homeless situation. Ms. Niland told me that she was done and couldn't help me. AfterI left her office I made other attempts to get assistance from Courtney Niland but she neverreturned my calls. I then sent an email on September 15, 2011 to the Mayor, Bill Lily, CityManager and the City Attorney telling them Ms. Niland would not return my phone calls.I then contacted the Homeless Coalition and we set up a meeting to find housing for theresidents at the family crisis center. I met with Camille and Carol from the Homeless

VA2057 Page 1 of3

II

Coalition and John Martin and two of his staff members from the Salvation Army. We allcame to the conclusion that the Salvation Army was going to take all of the families. Ibelieve after that meeting we couldn't do anything right away because there were no caseworkers on the weekend for the Salvation Army. That weekend I explained to all theresidents that we had found housing and the Salvation Army was going to take them in.That Monday of that week two of the families decided not to go to the Salvation Army. Ibelieve the families stayed somewhere else. I don't remember if I called the SalvationArmy or if they called me. I spoke to John Martin and told him the families refused to goand that I could not force them to stay there. I then believe that the Salvation Army badcontacted Courtney Niland telling her the residents refused to move there. I then receiveda phone call on September 22, 2011 from Ms. Niland who was very angry. Ms. Niland toldme that how come I hadn't sent all the residents to the Salvation Army. I told Ms. Nilandthat I could not force them to go to a place where they did not want to go. I believe I was inconference with Mr. Bill Lily and her over the phone. I told Ms. Courtney Niland that sheis welcomed to come to the Family Crisis Center and tell the residents that there was roomin the Salvation Army. I told Ms. Niland that I no longer wanted to talk to her because shedidn't want to help me before this. I invited Courtney Niland only and I did not invite allthe people she brought to the Family Crisis Center. I believe that was on a Thursday whenI spoke to Ms. Niland and Mr. Lily. On Friday September 23,2011 I received a phone callfrom Sylvia Contreras who is a volunteer and calls me and tells me there is a lady therewith six to eight cops and telling the residents they need to leave. I asked Sylvia if they hadan eviction letter or any documents that they could go in. I told Sylvia if they didn't I toldher to ask them to leave. At that time I did not know it was Courtney Niland and I wasworking at the time and I couldn't go at the moment so I called my sister Rosa Cabrera togo to the Family Crisis Shelter of EI Paso to see what was going on. My sister from theretook over once she arrived at the Family Crisis Shelter of EI Paso and I believe asked themto leave.

I was advised by Detective Acosta that the investigation is against the officers and that atInternal Affairs could not investigate the city representatives.

My complaint is against the officers at the Family Crisis Shelter of EI Paso for trespassingonto the property. Too me they should of never gone inside the Family Crisis Shelter of EI

_P~o wit.b9uLmy~ conse]!t.

I1. Do you have anything to add that may not have been covered by questions during

the interview that is relevant or important to the investigation? .

II feel it was very improper of the police officers to go to my facility without myselfcalling them to evict and trespass. I feel their presence gave the impression to ourclients that they were going to get arrested if they didn't leave the Family CrisisShelter of EI Paso.

2. Can you identify any other persons who might have information relative to thisinvestigation?Sylvia Contreras 915-887-8053, Bill Lily, Andrea Smithy (resident,volunteer), IrmaVillarreal (resident), Maribel(resident)

VA2057 Page 2 of3

Lozada, Dorothy G.

From:Sent:To:Subject:Attachments:

Lilly, William L.Monday, December 12, 2011 2:42 PMTaylor, Marie A.FW: Family Crisis Shelter/Dame La ManaCity_responseJetter.doc

From: Wilson, Joyce A,Sent: Monday, September 26, 2011 12:01 PMTo: Lilly, William L.; Austin, MarkSubject: FW: Family Crisis Shelter/Dame La Mano

Bill, I want to follow up with these folks to make it clear that (1) they are closed on Wed; (2) they need to relocate theirfolks - no tents on the lot; (3) I want to know if they are doing anything inappropriate in terms of requiring folks to payto stay there; (4) I want to freeze city funds to this group until further notice. Keep me posted. -

City Manager

From: Dame la Mano Crisis Pregnancy Center [mailto:[email protected]]Sent: Friday, September 23, 2011 8:03 PMTo: Lilly, William L.; Guevara, Joseph P.; Niland, Cortney; Wilson, Joyce A.; Hamlyn, Deborah G.;[email protected]; MayorSubject: Re: Family Crisis Shelter/Dame La Mano

City Response letter see attchment!

w;nRose Arellano Cabrera M.EdExecutive DirectorDame la Mano Crisis Pregnancy Center1014 S Virginia StEI Paso, TX 79901

- f9-1-5}-546-4040effiee(915) 356-0272 Cellwww.damelamanocpc.org •••

-----Original Message-----From: Lilly, William L. <[email protected]>To: '[email protected]' <[email protected]>Cc: Mayor <[email protected]>; Niland, Cortney <[email protected]>; Wilson, Joyce A<[email protected]>; Hamlyn, Deborah G. <[email protected]>; Morrison-Vega, Victor <[email protected]>Sent: Thu, Sep 22, 2011 6:33 pmSubject: Family Crisis Shelter/Dame La Mana

Regarding;

Family Crisis Shelter2900 Rosa Avenue

1

September 23,2011

NIr. William LillyTwo Civic Center Plaza8th Fi.El Paso, TX 79901

Mr. William Lilly:

This letter is in response to a letter sent to Dame La Mano on September 22, 201 1.

We are an organization that began helping people over 17 years ago. We don't just considerourselves a grassroots organization, we also consider ourselves a "heartroots" organization, becauseour mission and goals to heJp people come from our heart.

There is a documented need for shelters for homeless families in the City of El Paso. Our FamilyCrisis Shelter was opened, not because we read a report documenting that there was a need, butbecause we met these homeless families, saw their faces and understood their needs. We love amcommunity, these are the people we interact with on a daily basis. When you consider that wereceive minimal government funding and in fact depend on internal fund-raising for 80% of omworking budget, it is quite an accomplishment that we are able to assist approximately 1600 womenand children (on a yearly basis) who would otherwise be homeless or living in abusive homes.

Om understanding as to why the homeless families (occupants) "simply did not want to stay at theSalvation Army", is tbat they are concerned about the bed bug infestation at the Salvation Army, aswe have seen children with bed bug bites on their bodies.

Om plan for the Family Crisis Shelter, is to apply next week for a Temporary Certificate ofOccupancy for the 1st floor only. We will continue to work on the needed improvements to bringthe building into full compliance as soon as possible.

Our-plan fOT the families is trr offer tnenr alternative emergency 'housing with privateindividuals -and local churches that have made a commitment to help us in OUT commitment to help thesehomeless families.

Today, September 23rd, City staff came to our shelter accompanied by police lofficers. Maybe there

is a difference in people's frame of reference, but we fail to see why City staff would bring policeofficers and enter the property without permission or a warrant. We are considering pursuing legalaction regarding this incident. I

There is one issue that we believe may be due to some miscommunication, regarding auditedfinancial statements. OUf CPA, Mr. Fernie Aceves, has completed yearly audits of our financialstatements since 2000. We can't seem to find any records of a Certified Public Accountant, Probono publico, conducting an audit of our financial records. We would appreciate additionalinformation to update our records.

We appreciate the help provided to us by the staff from the Building Permits and InspectionsDepartment, we will continue to work with them to ensure that we come into full compliance. Wedo understand that the City of EI Paso must follow the "rules and guidelines established by Federal,State and Local funding agencies." Sometimes our activities do not seem to quite come together asplanned, but we tend to follow the needs of the homeless, who are usually in crisis situations.

Sincerely,

Unknown

from:Sent:To:Subject:Attachments:

Hamlyn, Deborah G.Saturday, September 24, 2011 2:08 PMLilly, William L.Fw: Family Crisis Shelter/Dame La ManoCity_letter.doc_1.doc: City_letler.doc 1.doc


What is going on for heavans sake?!

Sent using BlackBerry

From: Dame la Mano Crisis Pregnancy Center [mailto:[email protected]]Sent: Saturday, September 24, 2011 01:00 PMTo: Lilly, William L.; Niland, Cortney; Wilson, Joyce A.; Hamlyn, Deborah G.; Morrison-Vega, Victor;[email protected] <[email protected]>; City Attorney; [email protected]<[email protected]>; [email protected] < [email protected]>;[email protected] <[email protected]>; [email protected]<[email protected]>Subject: Re: Family Crisis Shelter/Dame La Mano

Dear City leaders:

I am writing to you and have enclose a letter due to the malicious action taken by my cityrepresentative for district 8 Niland, who came in to our second shelter located at 2900 Rosa escortedwith the police intimidating our clients and harassing the homeless population, never did she calledme to make an appointment to come and speck to the clients along with the Salvation Army shelter,in fact we personally went to her on September 1, 2011 to informed her about the severe situation inrelocating the homeless residents, she told us that "she cannot support our agency because we puttheses families in these situations, and then she told she will give me a call of what she could do,but she n§v~ c~lIed me, I called multiple times and she never replied. I would of welcomeher with open arms, just -as I have welcomeour last city representative Beto O'Rourke who -demonstrated his compassion and integrity in helping the homeless population, yet she came in without a search warrant escorted with 9 police officers and traumatizing the children from our shelterand putting the clients in panic she became aggressive yelling and saying this place will beshut down on Monday! due her actions we currently have a child severely anxious and depressed.Instead of Ms. Niland acting with compassion and civil for her the district she represents she enterthe shelter hostile, she was forcinq the homeless clients to go into the Salvation Army where isinfested with bed bugs, I have made arrangements with the United Methodist to take families untilwe get funds to do the repairs. I am demanding that Ms. Courtney apology for her actions becauseshe wasted tax money in using the police officer to come and break the law by entering into aproperty with no search warrant.

1

Rose Arellano Cabrera M.EdExecutive DirectorDame la Mano Crisis Pregnancy Center1·014S Virginia StEI Paso, TX 79901(915) 546-4040 Office(915) 356-0272 Cellwww.damelamanocpc.org

----Original Message-----From: Lilly, William L <[email protected]>To: '[email protected]' <[email protected]>Cc: Mayor <[email protected]>; Niland, Cortney <[email protected]>; Wilson, Joyce A.<[email protected]>; Hamlyn, Deborah G. <[email protected]>; Morrison-Vega, Victor <[email protected]>Sent: Thu, Sep 22, 2011 6:33 pmSubject: Family Crisis Shelter/Dame La Mano

Regarding;


2

From: Taylor, Marie A.Sent: Monday, September 26, 2011 8:42 AM1"o:ShaaF, Anthony C.Cc: Lilly, William L.Subject: RE: Possible Termination of Dame La Mano's $10,000 ESG Contract

If we don't have a contract in place, we don't have a contract to terminate - do you want to instead proceed with anaction plan amendment and reallocate the funding? +Marle

From: Shaar, Anthony C.Sent: Monday, September 26, 2011 8:24 AMTo: Taylor, Marie A.Cc: Lilly, William L.Subject: Possible Termination of Dame La Mano's $10,000 ESG Contract

Marie,

The City is interested in terminating Dame La Mano's $10,000 ESG contract, which was to begin on September 1, 2011,but has not yet been signed by all parties. Please give me your thoughts on how we could/should proceed with this action,including any possible legal repercussions that may ensue if this action is carried out. Thanks.

Anthony C. ShaarDeputy DirectorCommunity and Human Development(915) [email protected]

2

Unknown


Shaar, Anthony C.Thursday, October 13, 2011 11: 10 AMLilly, William L.FW: Possible Termination of Dame La Mano's $10,000 ESG Contract


Bill,

When should we know something on this?


From:Sent:""To:Cc:Subject:

Shaar, Anthony C.Tuesday, October 04, 201110:33 AMLilly, William L.Taylor, Marie A.FW: Possible Termination of Dame La Mano's $10,000 ESG Contract

Bill,

Have you spoken with Joyce about this? We're still holding the contract. Thanks.



Shaar, Anthony C.Monday,-Septemeer26, 2001-19H:l1 AMLilly, William L.; Taylor, Marie A.RE: Possible Termination of Dame La Mano's $10,000 ESG Contract.

1-

Thanks, Marie. I've asked Connie to hold off on finalizing the contract until we hear back from Bill.



Lilly, William L.Monday, September 26, 2011 8:50 AMTaylor, Marie A.; Shaar, Anthony C.RE: Possible Termination of Dame La Mano's $10,000 ESGContract

Let me talk further wi Joyce to see if she really wants to do that

1

Unknown


Shaar, Anthony C.Tuesday, October 04, 2011 10:33 AMLilly, William L.Taylor, Marie A.FW: Possible Termination of Dame La Mana's $10,000 ESG Contract


Bill,

Have you spoken with Joyce about this? We're still holding the contract. Thanks.



Shaar, Anthony C.Monday, September 26, 2011 9:01 AMLilly, William L.; Taylor, Marie A.RE: Possible Termination of Dame La Mano's $10,000 ESG Contract

Thanks, Marie. I've asked Connie to hold off on finalizing the contract until we hear back from Bill.


Lilly, William L.Monday, September 26, 2011 8:50 AMTaylor, Marie A.; Shaar, Anthony C._RE:J:>ossibLeTermination_QfDamela Mano's $lO,OOO_ESGContract


Let me talk further wi Joyce to see if she really wants to do that

From: Taylor, Marie A.Sent: Monday, September 26,2011 8:42 AMTo: Shaar, Anthony C.Cc: Lilly, William L.Subject: RE: Possible Termination of Dame La Mana's $10,000 ESG Contract

If we don't have a contract in place, we don't have a contract to terminate - do you want to instead proceed with anaction plan amendment and reallocate the funding? --Marie

From: Shaar, Anthony C.Sent: Monday, September 26, 2011 8:24 AMTo: Taylor, Marie A.Cc; Lilly, William L.Subject: Possible Termination of Dame La Mano's $10,000 ESG Contract

1

Unknown


Wilson, Joyce A.Tuesday, September 27, 2011 3:49 PMAcosta, EmmaRE: Family Crisis Shelter/Dame La Mano


Yes Those are residents and so we are investigating that as part of the overall review See you tonite at 6

City Manager

From: Acosta, EmmaSent: Tuesday, September 27, 2011 3:36 PMTo: YJilson, Joyce A.Subject: RE: Family Crisis Shelter/Dame La Mano

Joyce,Thank you for the update. I've seen some of these women either selling items at street corners or asking for money.They sometimes wear t-shirts with the "Dame la Mano" logo. I don't know, as I have never asked them, if they in fact arepart of the organization or just staying there. I do know that AI Velarde with the Child Crises Center had also commentedthe same concern to me.

Hopefully the issue will be resolved in a positive manner.

City RepresentativeDistrict 3(915) 541-4122

From: Wilson, Joyce A.Sent: Tuesday, September 27,2011 3:16 PMTo: Acosta, EmmaSUbject: RE: Family Crisis Shelter/Dame La Mano

No This site has been ordered to close by the court. They have to vacate on Thurs at latest. We have been trying towork with them to get the people relocated into other facilities -like Salvation Army - but the owner/manager has beenpushing back and advising the residents that the SA is not safe etc. Recently they tried to get a permit to set up a tentand port-a-potty and were told NO they couldn't do that. This has been a major problem that should have beenaddressed a year ago but the Mayor intervened. to get them temporary occupancy permi~s but the group never broughtthe building up to code. It's been in court consistently and ordered to close and then given epenSions. This time wehave to make them vacate because it's unsafe. Also there is a concern that the residents are Ibeing manipulated to giveup some of their money to stay there. I don't know if it's true or not but I asked Bill Lilly to investigate and refer to PO,as well as freeze city monies until it's resolved.

Cortney went to the site Friday with PO and Bill Lilly to try to help with the relocation but the owner apparently gothostile. Bill is responding to these issues.

City Manager

1

From: Acosta, EmmaSent: Tuesday, September 27, 2011 2:24 PMTo: Wilson, Joyce A.Subject: RE: Family Crisis Shelter/Dame La Mano

Is what is stated in the attached email correct?

City RepresentativeDistrict 3(915) 541-4122

From: Dame la Mano Crisis Pregnancy Center [mailto:[email protected]]Sent: Tuesday, September 27, 2011 12:54 PMTo: District #1; District #4; District #2; District #3; District #5; District #7; [email protected]: Fwd: Family Crisis Shelter/Dame La Mano

~Rose Arellano Cabrera M.EdExecutive DirectorDame la Mano Crisis Pregnancy Center1014 S Virginia StEI Paso, TX 79901(915) 546-4040 Office(915) 356-0272 Cellwww.damelamanocpc.orq

-----Original Message-----From: Dame la Mano Crisis Pregnancy Center <damelamanocpc@aoLcom> I

To: LillyWL <[email protected]>; NilandCC <[email protected]>; WilsonJA<[email protected]>; HamlynDG <[email protected]>; Morrison-VegaVX <[email protected]>; info <[email protected]>; cityattorney <[email protected]>;cvalenzuela <[email protected]>; repreyesrnedia <[email protected]>; cbenefield<[email protected]>; DAVI BMOVERS-<DAVIDMOVERS@aol:com>Sent: Sat, Sep 24, 2011 1:00 pmSubject: Re: Family Crisis Shelter/Dame La Mano

Dear City leaders:I

I am writing to you and have enclose a letter due to the malicious action taken by my cityrepresentative for district 8 Niland, who came in to our second shelter located at 2900 Rosa escortedwith the police intimidating our clients and harassing the homeless population, never did she calledme to make an appointment to come and speck to the clients along with the Salvation Army shelter,in fact we personally went to her on September 1, 2011 to informed her about the severe situation inrelocating the homeless residents, she told us that "she cannot support our agency because we puttheses families in these situations, and then she told she will give me a call of what she could do,but she never called me, I called multiple times and she never replied.1 would of welcomeher with open arms, just as I have welcome our last city representative Beto 0' Rourke whodemonstrated his compassion and integrity in helping the homeless population, yet she came in without a search warrant escorted with 9 police officers and traumatizing the children from our shelter

2

and putting the clients in panic she became aggressive yelling and saying this place will beshut down on Monday! due her actions we currently have a child severely anxious and depressed.Instead of Ms. Niland acting with compassion and civil for her the district she represents she enterthe shelter hostile, she was forcing the homeless clients to go into the Salvation Army where isinfested with bed bugs, I have made arrangements with the United Methodist to take families untilwe get funds to do the repairs. I am demanding that Ms. Courtney apology for her actions becauseshe wasted tax money in using the police officer to come and break the law by entering into aproperty with no search warrant.

~Rose Arellano Cabrera M.EdExecutive DirectorDame la Mano Crisis Pregnancy Center1014 S Virginia StEI Paso, TX 79901(915) 546-4040 Office(915) 356-0272 Cellwww.dameiamanocpc.org

-----Original Message-----From: Lilly, William L. <[email protected]>To: '[email protected]' <[email protected]>Cc: Mayor <[email protected]>; Niland. Cortney <[email protected]>; Wilson, Joyce A.<[email protected]>; Hamlyn, Deborah G. <[email protected]>; Morrison-Vega, Victor <[email protected]> ISent: Thu, Sep 22, 2011 6:33 pmSubject: Family Crisis ShelterlDame La Mano

Regarding;


3

Unknown


Wilson, Joyce A.Tuesday, September 27,2011 3:49 PMAcosta, EmmaRE: Family Crisis Shelter/Dame La Mano


~~'''''... "'<'" r - ~ 'j,( :,~.)'

Yes Tlios'e'are residents and sowe a're investigating that as part of the overall review See you tonite at 6,

City Manager

From: Acosta, EmmaSent: Tuesday, September 27, 2011 3:36 PMTo: Wilson, Joyce A.Subject: RE: Family Crisis Shelter/Dame La Mano

Joyce,Thank you for the update, I've seen some of these women either selling items at street corners or asking for money,They sometimes wear t-shirts with the "Dame la Mano" logo. I don't know, as I have never asked them, if they in fact arepart of the organization or just staying there, I do know that AI Velarde with the Child Crises Center had also commentedthe same concern to me.

Hopefully the issue will be resolved in a positive manner.

Emma IlcastaCity RepresentativeDistrict 3

(915) 541-4122

From: Wilson, Joyce A.Sent: Tuesday, September 27,2011 3:16 PMTo: Acosta, EmmaSubject: RE: Family Crisis Shelter/Dame La Mana

No This site has been ordered to close by the court. They have to vacate on Thurs at latest. We have been trying towork with them to get the people relocated into other facilities -like Salvation Army - but the owner/manager has beenpushing back and advising the residents that the SA is not safe etc. Recently they tried to get a permit to set up a tentand port-a-potty and were told NO they couldn't do that. This has been a major problem that should have beenaddressed a year ago but the Mayor intervened to get them temporary occupancy permits but the group never broughtthe building up to code. It's been in court consistently and ordered to close and then given extensions. This time wehave to make them vacate because it's unsafe. Also there is a concern that the residents are being manipulated to giveup some of their money to stay there. I don't know if it's true or not but I asked Bill Lilly to investigate and refer to PD,as well as freeze city monies until it's resolved.

Cortney went to the site Friday with PO and Bill Lilly to try to help with the relocation but the owner apparently gothostile. Bill is responding to these issues.

City Manager

1

· I Agency Name INCIDENT I INVESTIGATION OC~ 11-'£86158N El Paso Police Departmentc

ORI REPORT Date / Time ReportedJ TX071 0200 ** Contains Restricted Names ** TH Oct 13, 2011 13:280E Crime Incident Equiv Code: 26040038 UCR:26C Local Statute: 32.51 PC o Att Lnst Known SecureN U FRAUD USE POSS OF IDENTIFYING INFO 0' Com TH Oct 13, 2011 13:28T

Crime Incident Equiv Code: UCR: Locnl Statute: o Att At Found0 1r2 o Com TH Oct 13, 2011 13:28A Crime Incident Equiv Code: UCR: Local Statute: OAttT jf3A o Com

Location of Incident I Premise Type IOlfense4300 E Paisano Dr Eb, si Paso, TX 79905 Government/Public Building I Tmcl CRCC

How Attacked or CommittedMO '.'

Weapon / Tools Forcible Entry DYes o No 0' N/A

1/ Victims 1 I Type Individual Injury None IResidency Status UnknownVictim/Business Name (Last, First, Middle) Victim of Crime II Age/OOB Race Sex

V I 41VI Santillana, Rogel'I Relationship to Offenders 10/23/1969 T'fF 111CT Home Address Home PhoneI 4300 E. Paisano, EL Paso, 1'X79905 (915) 544-9811

MEmployer Name/Address Business Phone

VYR I Make IModel I Style IColor I Lie/Lis I VINI

0 CODES: V- Victim (Denote V2 V3) 0: Owner (if other than victim) R: Reuortina Person (if other than victim) I: Other Involved

T Code Name (Last, First, Middle) Victim of Age/OOB Race SexCrime # 48

H J01 Martin, John Wesley RESTRICTED10/26/1962 W M

ER Home Address Home Phone

S 4852 Excalibur Dr Apt. B, EI Paso, TX 79902 (915) 838-7530Employer Name/Address Business I'hone

I Salvation Army 14300 E. PAISANO (915) 231-8882N Code Name (Last, First, Middle) Victim of Age/DaB Race Se:V 102 Santillana, Susana

Crime # I 280 3/21//983 W FL Home Address Home PhoneV 4300 E. Paisano, El Paso, TX 79905 (915) 544-9811E Employer Name/Address Business Phone0

Status L: Lost S: Stolen R = Recovered 0: Damaged Z: Seized B:Bumed C = Counterfeit f Forged F: Found U=UnknowllCodes (Check "0J" column if recovered for other iurisdictlon)Victim

UCR Status - Date Value OJ QTY Property Description Make/Model Serial Number#77S S -1011312011 SI.OO 1.00 I

I

P i

R I0PE IRTY

"

Number of Vehicles Stolen 0 Number Vehicles Recovered 0

10 Officer Officer Signature ISupervisor Si~mture(02181) CASTANEDA, ERIC G (0124 ~ HERNANDEZ, FRANK SComplainant Signature Case Status: Case Disposition:

Further InvestigationOctober 13, 20lJ

Printed at: 10/19/2011 13:21 by user: C919 Page: 1

I-I

II

Incident I Investigation Report I OCA: IJ-286J58El Paso Police Department

Status L=Lost S = Stolen R = Recovered 0= Damaged Z=Seized B = Burned C = Counterfeit I Forged F= Found U = UnknownCodes

Status Quantity Type Measure Suspected Drug Type

0RUGS

Offcnder(s) Suspected of Using OITcndcl'l Offender 2 Offender 3 Primary OffenderResident Status0 D Drugs 0 N/A Age: Race: Sex: Age: Race: Sex: Age: Race: Sex:

F ResidentF D Alcohol Ssn: Ssn: Ssn: Non-ResidentN D Computer

Offender 5 Offender 6 Unknown0 Offender 4R Age: Race: Sex: Age: Race: Sex: Age: Race: Sex:

Ssn: Ssn: Ssn:

Nnme(L, FM) Home Address Home PhoneAKA

SSN: Occupation I Business Address Business Phone

DaB. I Age Race Sex I Hgt

IWgt IBuild I Hair Color I IEye Color

S I IHair Style I Hair Length IGlassesU Scars, Marks, Tatoos, or other distinguishing features (i.e. limp, foreign accent, voice characteristics)SPEC Hat Shirt/Blouse I Coat/Suit ISocksT

Jacket Tie/Scarf I PantslDress/Skirt I ShoesWas Suspect Armed? I Type of Weapon

IDirection of Travel

IMode of Travel

VYR .. 1 Make 1 Model l Style/Doors 1 Color Lie/Lis 1 Vin-

Suspect Hate I Bias Motivated: DYes o No IType: IW Name (Last, First, Middle) SSN: D.O.B. I Age I Race SexITNE Home Address Home Phone Employer PhoneSS

Officer E. Castaneda #2181, unit 5PAR751, responded to 4300 E. Paisano (Salvation Army Shelter), toN speak with the director, IO-01 regarding information on a possible fraudulent use of social securityA card. It should be noted, the Vi-01 and IO-02, were not at the scene and the information providedRR to the officer was third party information through the IO-Ol. IO-Ol was issued a case number for

T follow up.IVE

Printed at: lOll 9/201 1 13:21 by user: C919 I Page2

Unknown

Subject:

Wilson, Joyce A.Monday, October 24,2011 10:57 AMNiland, CortneyLilly, William L.; Lozano, Juliet; Austin, Mark; Hamlyn, Deborah G.; Shaar, Anthony C.; Silva,Rocio A.; Maguire, Thomas J.; Stern, William V.Re: Dame La Mano

From:Sent:To:Cc:


This is an active investigation being handled by PD in conjunction with our CD staff. All allegations are beingappropriately investigated and we will turn over to federal officials any fraud identified involving federalmonies. These are not fast processes.

Sent from my iPad

On Oct 24, 2011, at 10:54 AM, "Niland, Cortney" <[email protected]> wrote:

What is the status of the special investigation? I understand a number of former tenants from the FamilyCrisis Center and Dame la Mano spoke on camera last week making more allegations against bothfacilities. I want to make sure we are following thru with the investigations of both facilities.

Specifically: the food stamps, social security, slave labor.

Please advise.

Sincerely,

Cortney

CORTNEY CARLISLE NILAND

EI Paso City Representative District 8

(915) 541-4123

(915) 541-4300 fax

[email protected]

"When we accept tough jobs as a challenge and wade into them with joy and enthusiasm, miracles canhappen." - Arland Gilbert

II 1 v .

From: Wilson, Joyce A.Sent: Thursday, October 20,201111:07 AMTo: Lilly, William L.; Lozano, JulietCc: Hamlyn, Deborah G.; Shaar, Anthony c.; Niland, Cortney; Silva, Rocio A.; Maguire, Thomas J.Subject: RE: Dame La Mano

The city representative did not initiate the investigation. I did after all the issues that surfaced duringthe close down of the operation. I also advised you to withhold any funds/contract until all issues wereresolved. That is our statement to the media if we need to make any. Also I want to make sure that weare monitoring this site to assure they are not housing people illegally since it was closed. Can youmake sure that happens?

City Manager

From: Lilly, William L.Sent: Thursday, October 20, 2011 9:53 AMTo: Wilson, Joyce A.Cc: Hamlyn, Deborah G.; Shaar, Anthony C.Subject: Dame La ManoImportance: High

I just received a visit from David Arellano of Dame La Mano. He indicated he was visiting because ofseveral calls he has received from the media regarding an investigation of Dame La Mano that allegedlywas initiated by Rep. Niland. He indicated that the news media was going to be at Dame La Mano atnoon, today.

After talking with him he indicated he knew what the allegations were and he cited specifically the SocialSecurity allegations and the food stamp allegations. I informed him that I was aware of the allegationsand that any investigation would have to run its course and if the allegations had no merit then the issuewould be resolved.

He indicated his primary concern was that he believed a City Representative initiated the investigation. Iinformed him I was not aware of that.

The City Council awarded a 2011-2012 Emergency Shelter Grant in the amount of $10,000 to Dame LaMano. We have not executed the contract pending completion of the investigation, as the allegations, ifsubstantiated, may be violations of Federal and State laws. If it is determined that the investigations havemerit, we would then propose that the awarded funds be reprogrammed. If the allegations are determinedto be unsubstantiated, we would then propose to execute the contract for implementation.

2

Unknown


Lilly, William L.Monday, November 07, 2011 1:54 PM'Dame la Mano Crisis Pregnancy Center'RE: Dame La Mano ESG Funds


Dear Ms. Cabrera:

I did have a conversation with Detective Gonzalez. You are correct that one part of the investigation has been closed, i.e.the allegations regarding the Social Security numbers. There are however, other allegations that were made which are notclosed. I know that the EI Paso PO is working to try and get closure. I will let you know as soon as I hear from them.

From: Dame la Mano Crisis Pregnancy Center [mailto:[email protected]]Sent: Friday, November 04, 2011 12:23 PMTo: Lilly, William L.Subject: Dame La Mano ESG Funds

Dear Mr. William Lilly,I have contacted detective Gonzalez that the fabricating allegations done by Salvation army and RepresentativeCourtney were dismiss due to no facts no foundations, I have an appointment with my congressman due to the

awarded from ESG funds being on hold. I need to know from you when will the funds will be given its already 3months behind due to city representative miss using her authority once again, I am going thru the ethics committedto file a complain as well.

~Rose Arellano Cabrera M.EdExecutive DirectorDame la Mano Crisis Pregnancy Center1014 S Virginia SfEI Paso, TX 79901(915) 546-4040 Office(915) 356-0272 Cellwww.dame/amanocpc.org

1

TEXAS HEALTH AND HUMAN SERVICES COMMISSION

THOMAS M. SUEHSEXECUTIVE COMMISSIONER

Office of Inspector General

Final Report

Date Prepared: Gllnvestigation Number:

.~ummary of Activities Performed:

~~"'A~rfeOffice ortnspector General received a referral on .' - alieging that a shelter, Dame La Mano, in 'County, Texas, requested residents to relin uish their SNAP cards to the owner. The General Investigations Sectioncompleted an investigation on

Statement of Findings:,The allegations were

"t 'Actidtls Taken:

The financial loss totaled $0.00.

This investigation wa~::; .e-

OlG0002 (08/05) Page 1 of 1

Unknown


Lozano, JulietWednesday, November 16, 2011 9:32 AMLilly, William L.FW: Dame La Mano


FYI

Jali~Communications & Public Affairs ManagerCity Of EI Paso2 Civic Center PlazaEI Paso, Texas 79901-1196Tel: 915-541-4010 Cell: 915-472-1949

From: Summers, KyleSent: Wednesday, November 16, 2011 7:27 AMTo: Petry, Darrel; Grossman, Tyler C.; Allen, Gregory; Baranyay, Michael D; Sambrano, Javier; Spalloni, MarcoCc: Lozano, JulietSubject: Re: Dame La Mano

Darrel, we do not want to disclose the nature of the investigation in order to keep the integrity of the investigation. It isunknown at this time how long the investigation will take. .

ThanksKyle

Sent from my Motorola phone.

----------Original Message-----------

From: "Petry, Darrel" <[email protected]>Sent: Wed Nov 16 06:49:54 MST 2011To : "Grossman, Tyler C." <[email protected]>,"Summers, Kyle" <[email protected]>,"Allen, Gregory"<[email protected]>,"Baranyay, Michael D" < [email protected]>,"Sambrano, Javier" <[email protected]>Cc: "Lozano, Juliet" <[email protected]>Subject: Dame La ManoHello All,

The directors of this 501 C 3 non-profit organization continue to pester City Hall about a Police Investigation that is on-going. Apparently the Directors of Dame La Mano are being told by City Hall that there is an on-going investigation butwhen the Directors call police about the investigation they are told there is no investigation. We know we have aninvestigation and we can assist City Hall if we can confirm this investigation to the Directors of Dame La Mano.

Can we confirm this with the Directors of this non-profit?

Who is the best person to confirm that a police investigation is on-going and speak with the Directors?

The issue surrounding this, is that Dame La Mano was awarded funds by city government and those funds were placedon hold due to the on-going investigation. The Directors are seeking those funds and City Hall is still telling them thatthere is an on-going investigation so the funds cannot be released. When the Directors call to the Police Department tosee about the investigation they are being told that there is no investigation. If we are keeping that information from the

1

Unknown


Wilson,Joyce A.Thursday, November 17, 2011 5:15 PMNiland,CortneyAcosta,Vanessa N.;McNabb, Charlie;Callan,JenniferFRe: Emailing:Courtney Niland


Rep Niland provided an email summary of event at time of occurrence. I will forward it toyou for the review and file. Bill Lilly, Community Development Director, arranged the sitevisit and asked Commander Austin to accompany. He is best suited to assist with IAcomplaint. Let me know if this is not sufficient.

Sent from my iPad

On Nov 17, 2811, at 4:56 PM, "Niland, Cortney" <[email protected]> wrote:

> Detective Acosta:> Upon speaking with the City Attorney and City Manager, they have advised me not to getinvolved in the statement.> Since, Mr. Lilly a city employee initiated the police service, and Mr. Lily is protectedunder civil law; Mr. Wilson suggested Mr. Lilly give the statement.> Ms. Wilson, can you please advise.> Sincerely,> CN>> Cortney Carlisle Niland>> EI Paso City Representative District 8> (915) 541-4123> (915) 541-4300 fax> [email protected]> "When we accept tough jobs as a challenge and wade into them with joy and enthusiasm,miracles can happen." - Arland Gilbert>> -----Original Message-----> From: Acosta, Vanessa N.> Sent: Thursday, November 17, 2011 1:57 PM> To: Niland, Cortney> Cc: Acosta, Vanessa N.; Callan, Jennifer F> Subject: FW: Emailing: Courtney Niland> Importance: High>> Ms. Niland,>> I spoke to you over the phone on November 4, 2811 reference Internal Affairs investigationIA11-339 involving incident that occurred involving officers from CRCC who assisted you atDame La Mano on September 23, 2011. When I last spoke with you, you advised you would bewilling to provide a witness statement. It would be greatly appreciated if you could send meyour notarized statement to: Internal Affairs Division Attention: Detective Acosta # 2057> 2211 E. Missouri suite # W205 El Paso, Texas 79903 by Monday November 28, 2811.>>> Respectfully,

1

>> Detective Vanessa Acosta # 2057> Internal Affairs Division> Phone:915-521-9209> Fax: 915-544-5320> [email protected]>>>> -----Original Message-----> From: Acosta, Vanessa N.> Sent: Friday, November 04, 2011 9:32 AM> To: Niland, Cortney> Cc: Acosta, Vanessa N.> Subject: Emailing: Courtney Niland> Importance: High>> Ms. Niland,>> I'm emailing you A statement with a serious of question in reference to incident thatoccurred at Dame La Mano on September 23, 2011 at approximately 0900 hrs. As explainedearlier the owner of Dame La Mano is alleging the officers criminally trespassed on theshelters property. Once you complete statement if you can please notarize statement and mail

Istatement to:>> Internal Affairs Division> Attention: Detective Acosta # 2057> 2211 E. Missouri suite # W205> El Paso, Texas 79903.>> Respectfully,>>> Detective Vanessa Acosta # 2057> Internal Affairs Division> Phone:915-521-9209> Fax: 915-544-5320> [email protected]>>>>>>

2

U••known


Wilson, Joyce A.Monday, December 12, 2011 8:58 AMNiland, CortneyLilly, William L.; Lozano, JulietRE: Dame La Mano


I can have Julie work with Bill on a press release after you all talk

City Manager

From: Niland, CortneySent: Monday, December 12, 2011 8:56 AMTo: Wilson, Joyce A.Cc: Lilly, William L.Subject: RE: Dame La Mano

BillCall me when you get a sec.Joyce: do you think we should send a press release or something more formal since she sent that press release?CN '

CORTNEY CARLISLE NILAND

EI Paso City Representative District 8(915) 541-4123{915} 541-4300 [email protected]"When we accept tough jobs as a challenge and wade into them with joy and enthusiasm, mir?cles can happen." -Arland Gilbert

From: Wilson, Joyce A.Sent: Sunday, December 11, 2011 7:07 PMTo: Niland, CortneyCc: Lilly, William L.Subject: Fwd: Dame La Mano

Bill, please get with Cortney to discuss any outstanding concerns or questions. I though I had forwarded thisnote to her but she was not aware of PD findings. Tille

Sent from my iPad

Begin forwarded message:

1

From: "Wilson, Joyce A." <[email protected]>Date: December 8, 2011 11:07:31 AM MSTTo: "Lilly, William L." <[email protected]>, "Hamlyn, Deborah G."<[email protected]>Subject: RE: Dame La Mano

OK So then you can go ahead a release funds and enter into contract so long as their facility isin conformance

City Manager

From: Lilly, William L.Sent: Thursday, December 08, 2011 10:47 AMTo: Hamlyn, Deborah G.Cc: Wilson, Joyce A.Subject: FW: Dame La Mano

fyi

From: Austin, MarkSent: Thursday, December 08, 2011 10:46 AMTo: Lilly, William L.Cc: Shelton, Eric; Pelletier, PatrickSubject: Dame La Mano

Bill

A follow-up on all the investigations. As of now we are unable to confirm any issues and aftergoing back out to the Salvation Army are unable to locate anyone that wants to come forward onany allegations of wrong doing. Therefore everything that we have been investigating is closedout.

2

Unknown


Lilly, William L.Tuesday, December 06,2011 3:36 PMAlcantara-Garcia, YvetteFW:


From: Dame la Mano Crisis Pregnancy Center [mailto:[email protected]]Sent: Tuesday, December 06, 2011 3:09 PMTo: Lilly, William L.Subject: Re:

Dear Mr. Lilly:

Thank you for replying to my previous email, I know congressmen Reyes isworking hard to resolved this situation, I spoke to his staff Mr. Luis who is makingcalls to HUD, as my understanding it's not clear with you that Dame La Manoshelter has a pending investigation you believe? we do with no facts, the detectiveGonzalez who has been assign to previous case has been long d1ismissthe cases,it's really sad that the city of EI Paso with these allegations are workingunethically by convicting our agency, do you want me to get the police reportsof other agency with pending investigations? Will you also cancel their funds, youhave act with no professionalism or ethical, which I am also submitting an ethicalcomplain on your actions, lastly, I am determine to failed a law suit due to themismanage of your department being influence by my city representative Ms.Courtney Nilad who has attack our agency with no mercy.

4illRose Arellano Cabrera M.EdExecutive DirectorDame fa Mano Crisis Pregnancy Center1014 S Virginia StEI Paso, TX 79901(915) 546-4040 Office(915) 356-0272 Cellwww.damelamanocpc.org

-----Original Message-----From: Lilly, William L. <[email protected]>To: 'Rose' <[email protected]>

1

Unknown


Wilson, Joyce A.Sunday, December 11, 2011 7:07 PMNiland, GortneyLilly, William L.Fwd: Dame La Mana


Bill, please get with Cortney to discuss any outstanding concerns or questions. I though I had forwarded thisnote to her but she was not aware ofPD findings. Thx.

Sent from my iPad


From: "Wilson, Joyce A." <[email protected]>Date: December 8, 2011 11:07:31 AM MSTTo: "Lilly, William L." <[email protected]>, "Hamlyn, Deborah G."<[email protected]>Subject: RE: Dame La Mano

OK So then you can go ahead a release funds and enter into contract so long as their facility isin conformance

City Manager

From: Lilly, William L.Sent: Thursday, December 08, 2011 10:47 AMTo: Hamlyn, Deborah G.Cc: Wilson, Joyce A.Subject: FW: Dame La Mano

fyi

From: Austin, MarkSent: Thursday, December 08,201110:46 AMTo: Lilly, William L.ec: Shelton, Eric; Pelletier, PatrickSubject: Dame La Mano

1

Bill

A follow-up on all the investigations. As of now we are unable to confirm any issues and aftergoing back out to the Salvation Army are unable to locate anyone that wants to come forward onany allegations of wrong doing. Therefore everything that we have been investigating is closedout.

2

Unknown


Wilson, Joyce A.Tuesday, December 13, 201110:59 AMHolguin, EddieRE:Dame La Mano Update


I don't care If you knew the whole story you would be supportive of our position The complaint is fraud - she wasmaking her shelter residents beg on the streets for money and potentially holding their 88 checks That has to beinvestigated before we release federal monies

From: Holguin, EddieSent: Tuesday, December 13, 2011 10:50 AMTo: Wilson, Joyce A.Subject: FW: Dame La Mano Update

That lady is really maaad ...

From: Lozano, JulietSent: Tuesday, December 13, 201110:19 AMSubject: Dame La Mano Update

To assist in clarifying misinformation, please see attached update regarding Dame.La Man?

Jufi, Eo-zane:Communications & Public Affairs ManagerCity Of EI Paso2 Civic Center PlazaEI Paso, Texas 79901-1196Tel: 915-541-4010 Cell: 915-472-1949

1

Unknown


Wilson, Joyce A.Tuesday, December 13, 2011 10:01 AMFirth, Sylvia 8.; Hamlyn, Deborah G.; Lilly, William L.RE: eM Reyes- Dame la Mano


All he

-----Original Message-----From: Firth~ Sylvia B.Sent: Tuesday~ December 13~ 2011 9:44 AMTo: Wilson~ Joyce A.j Hamlyn~ Deborah G.; Lilly~ William L.Subject: CM Reyes- Dame la Mano

DO we :need to brief the 'CM' s z- staff so we do not have them ~orking at cross pur-poses?

1

Unknown

Cc:Subject:

Wilson, Joyce A.Tuesday, December 13,2011 10:16 AMLozano, Juliet; Shelton, Eric; Lilly, William L.; Austin, Mark; Johnson, Jerome; Spalloni, Marco;Pelletier, Patrick; Callan, Jennifer F; Allen, GregoryBaranyay, Michael 0; Petry, DarrelRE: press release

From:Sent:To:


Fine Get it out

From: Lozano, JulietSent: Tuesday, December 13, 2011 10:12 AMTo: Shelton, Eric; Wilson, Joyce A.; Lilly, William L.; Austin, Mark; Johnson, Jerome; Spalloni, Marco; Pelletier, Patrick;Callan, Jennifer F; Allen, GregoryCc: Baranyay, Michael D; Petry, DarrelSubject: press release

This is what we will send out in about 10 minutes.

Juli~Communications & Public Affairs ManagerCity Of EI Paso2 Civic Center PlazaEI Paso, Texas 79901-1196Tel: 915-541-4010 Cell: 915-472-1949

From: Shelton, EricSent: Monday, December 12, 2011 3:16 PMTo: Lozano, Juliet; Wilson, Joyce A.; Lilly, William L.; Austin, Mark; Johnson, Jerome; Spalloni, Marco; Pelletier, Patrick;Callan, Jennifer F; Hernandez, Frank S. (PD Lt.); Allen, Gregory I

Subject: RE: Update on Dame La Mano

CRCCdoes not have any investigations pending. DID currently has an open investigation and there may be an internaladministrative investigation. PD contact will be Cmdr. Spalloni.

From: Lozano, JulietSent: Monday, December 12, 2011 1:58 PMTo: Wilson, Joyce A.; Lilly, William L.; Austin, Mark; Shelton, EricSubject: RE: Update on Dame La Mano

Ok will work on this with Bill & PO

Juli~Communications & Public Affairs ManagerCity Of EI Paso2 Civic Center PlazaEI Paso, Texas 79901-1196Tel: 915-541-4010 Cell: 915-472-1949

1

From: Wilson, Joyce A.Sent: Monday, December 12, 2011 12:30 PMTo: Lozano, Juliet; Lilly, William L.; Austin, Mark; Shelton, EricSubject: Update on Dame La Mano

Julie, here is back up for press release

Dame La Mano, a provider of homeless shelter services, was issued a court order to vacate its premises at____________ . During the course of that vacation conflicts occurred with resistance to the City'sefforts to help relocate displaced residents, along with allegations that warranted follow up investigation. Thoseinvestigations have been on-going in the EPPDfor the past . As of today, there are still outstandinginvestigations that have not been closed. This corrects information provided late last week that EPPD had closed out itsreview. Only one component ofthe the EPPD review has been closed. Until such time that all investigations areconcluded, no public funds will be released from the City of EI Paso to this organization. If the organization is fullycleared, we will immediately release all approved funding.

All communications on this matter should be directed to the Director of Community and Human Development as he iscommunicating with EPPD on all investigations and oversees the contract for this service. The District 8 representativehas no oversight of this process and was only involved early on in an effort to assure that the displaced residents hadaccess to alternate housing. The District 8 representative did not initiate any complaints nor order any investigation.Those were directed administratively and by EPPDofficials based on allegations made by some of the relocatedresidents of the facility.

We will continue to update as new information is available.

Joyce A. WilsonCity Manager541-4844

2

Unknown


Wilson, Joyce A.Wednesday, December 14, 2011 4:35 PMNiland, CortneyRE: Dame La Mano


I met with Bill today and discussed Bill is a straight shooter and I don't believe he'd pressure anyone to support anyproject Regardless I've asked him to follow up with this person directly as it was a 3-2 vote on appeal so it was a closecall We also are getting new complaints but I've told folks that if they aren't willing to sign a sworn PD statement thendon't waste our time

City Manager

From: Niland, CortneySent: Wednesday, December 14, 20111:43 PMTo: Wilson, Joyce A.Subject: Fwd: Dame La Mano

See Sudy's note

Cortney Carlisle NilandEl Paso City RepresentativeDistrict 8"If you believe you can, and believe it strongly enough, you'll be amazed at what you can do." - Nido Qubein


From: SUZANNE TODD <[email protected]>Date: December 14,2011 1:00:06 PM MSTTo: Cortney Niland <[email protected]>Subject: RE: Dame La Mano

Cortney,I can't recall Bill's exact words. However if he didn't say we HAD to, he strongly suggested wefund them. No one on our committee wanted to give them $$. Bill never mentioned that CD hadgotten any pressure from Reyes or HUD. Bill just came up to our table were we meeting, leanedover the table and said "give them $10,000". We re1uctenly voted the $10,000 with thestipulation that we be kept informed of their progress. So far I haven't heard a word from staffconcerning their progress. John Martin did say that his collaberative would help Dame La Manoif they were funded. During her presentation the executive director of Dame La Mano said theyhad applied for 7 years and had never been funded. In MY opinion, the reason was that theirapplication was a disaster. Poorly written, not accurate figures for the budget, case was notstated clearly, etc. It is my understanding now they have a real grant writer so we shall see howtheir application looks this year. I think the applications are due to staff in December to begraded. If they make a 70 or above by staff the application will move on to the collaberativesand the CDBG steering committee.

I don't mean to "stir the pot" but the $21,000 that they got if not used properly should go to theother organizations in the collaberative who CAN provide services for the homeless.

1

Sudy

Suzanne "Sudy" ToddTodd-Laverde Insurance Agency79 NorthwindEI Paso, TX 79912-3732915-585-3592

The information contained in this communication is proprietary, privileged and lor confidential,and is intended only for the personal and confidential use of the person(s) to whom it isaddressed. Any use, copying, retention or disclosure by any person other than the intendedrecipient or the intended recipient's designees is strictly prohibited. If you receive thiscommunication in error, please notify the sender immediately

2

I Agency Name INCIDENT I INVESTIGATION OCA11-353061N EI Paso Police Department

CORT REPORT Date / Time Reported

ID TX071 0200 MO Dee 19,2011 09:59E Crime Incident Equiv Code: 4010637 UCR:999 Local Statute: 85 SG o Att Last Known SecureN #1 INFO RECEIVED 0' Com MO Dee 19,2011 09:59T

Crime Incident Equiv Code: UCR: Local Statute: o Att At FoundD #2 o Com MO Dee 19,2011 09:59A Crime Incident Equiv Code: UCR: Local Statute: o AttT #3A o Com

Location of Incident 911 N Raynor St, EI Paso, TX 79903 I Premise Type Other/Unknown 1~~:eCRCCHow Attacked or Committed

MOWeapon / Tools Forcible Entry Dyes o No 0' N/A

# Victims o IType Injury IResidency StatusVictimlBusiness Name (Last, First, Middle) Victim of Crime # Age/DOB Race Sex

V VII Relationship to OffendersCT Home Address Home PhoneI

MEmployer Name! Address Business Phone

VYR IMake I Model I Style I Color I LiclLis IVIN

0 CODES: V- Victim (Denote V2. V3) 0= Owner (if other than victim) R = Reporting Person (if other than victim) I = Other Involved

T Code Name (Last, First, Middle) Victim of Age/DOB Race SexCrime #

HER Home Address Home Phone

SEmployer Name! Address Business Phone

IN Code Name (Last, First, Middle) Victim of Age/DOB Race SexV Crime #

0L Home Address Home PhoneVE Employer Name! Address Business PhoneD

Status L = Lost S = Stolen R = Recovered D = Damaged Z= Seized B=Bumed C = Counterfeit / Forged F=Found U=UnknownCodes (Check "OJ" column if recovered for other jurisdiction) IVictim

UCR Status - Date Value OJ QTY Property Description Make/Model Serial Number#

PR0

IPE IRTY

Number of Vehicles Stolen 0 Number Vehicles Recovered 0

ID Officer(02171) ALLBEE, RICHARD B JR

Officer Signature ISupervisor SiJJatur~(i 1916 LARA, LUIS JR

Complainant Signature Case Status: Case Disposition:Further InvestigationDecember 19,

Pnntedat: 5/25/2012 11:18 by user: C938 PUBLIC RECORDS INFORMATION Page: 1ALLCASEELEMENTSSUBJECTTO NONDISCLOSUR~HAVE BEEN REMOVED IN ACCO~DANC~J\H~f •

6;~~~·25~~:3trT~

Incident I Investigation ReportI OCA: 11-353061El Paso Police Department

,;"j~r';r .1;'~7tl~'··'" ..' ~·'}"'Jf.}{·;t~:;~~~~i~l~t";~';~;::~'7:,,.> xij .

;.,.' •. Y: :;(,. '" .." .'. ' " '.;.: " .. " ,

Status L=Lost S = Stolen R = Recovered D=Damaged Z= Seized B= Burned C = Counterfeit I Forged F=Found U=UnknownCodes

Status Quantity Type Measure Suspected Drug Type

DRUGS

Offender{s) Suspected of Using Offender 1 Offender 2 Offender 3 Primary Offender0 Age: Race: Sex: Age: Race: Sex: Age: Race: Sex:

Resident StatusF o Drugs 0' N/A

I ResidentF o Alcohol Ssn: Ssn: Ssn: Non-ResidentN o Computer

lee:

UnknownD Offender 4 OffenderS Offender 6

R Age: Race: Sex: Age: Race: Sex: Age: Sex:

Ssn: Ssn: Ssn:

Name(L, FM) Horne Address Horne PhoneAKA

SSN: Occupation I Business Address Business Phone

DOE, I Age RaceSex I Hgt

IWgt I Build I Hair Color !EyeColor

S I ! Hair Style ! Hair Length IGlassesU Scars, Marks, Tatoos, or other distinguishing features (i.e. limp, foreign accent, voice characteristics)SPEC Hat ShirtlBlouse I Coat/Suit ISocksT

Jacket Tie/Scarf I Pants/Dress/Skirt I Shoes

Was Suspect Armed? I Type of Weapon

IDirection of Travel

IMode of Travel

VYR I Make I IModel I Style/Doors I Color LiclLis I Vin,

Suspect Hate I Bias Motivated: DYes 0' No IType:II

W Name (Last, First, Middle) SSN: D.O,B.Agt Race Sex

ITNE Horne Address Home Phone Employer PhoneSS

Detective R Allbee #2171 of the El Paso Police Department's Vice Unit, received information ofN possible Human Trafficking, Investigation continues".ARRTIVE

PUBLIC RECORDS INFORMATiONALL CASE ELEMENTS SUBJECT TO NONDISCLOSUREHAVE BEEN RI=MOVED IN ACCORDANCE WITH THETEXAS OPEN RECORDS ACT (6252-17a VACS)DATE BY TO

I

Printed at: 512512012 11:18 by user: C938 Page: 2

Page 1 of 1

ff.:~tiTcr.-S~

Wilson;. J~:A." ,Tu!5d~;~~~i4,2M2.1:4t'PM~tii~!1dJChrto~' .. .'. ." .' . .'~ O~~LaMa:n(r1 ~~GC6i1:ttil~.~

t (,al) holdof_t)I'I;~il$a$t~ th~,rnonlesc'for nt)w:btlt\f",& ~m:ey$~ru,p~lng th~ we glthtli"needJo, f:lde••~ ~T:brlh@ ba¢ u)A'Ieiunl! ~ndJceF~taro .'YIll.I CQutd/ttus(t the. iiWestlgatioo ii~j1l!iW.~y~cUcol)jQaddressijt .dlffe~tly •.•ihpw~r Y-4~n~9to dfsM~'II'.ith,:SVtVi'a~rst "She"mayadYlse~oji.i~releil$iattlt.fundl;.formf$:yeat OfIly:g'l'fa!t~<lm-rl~ttu~ tl~n~f~rt!

OtyM3l1aget"

Fro~! Allert. GreiOj\i,Sent:: Tuesday; - stc,H,2Gl:U:i7 PMT~Wl~, ..-- ...S~R.E: DarMta~n~ ~fSG Cotl~ AWard

-~.t~.inlQfkl~a.~.~)Qt~:~tt;;r~~~~~·(n~-~iTlPla1iita_i~).~he}Idr'Opp~<the humM,Jraffi*I'I{JtnVflS:lfsatron..,

,-FfQm:WI1SQn,~~A. '. _,..' ._...•sent: l~ayi ~tl~i2(}121();59 AMr.o:Alf~ iG~'my"~~y;wtlrl~L _ _~~ R£:bil~ Ui>ManG-~;ContTattAward

1 fl8ed-tQ~~lf~_"~ an:adwe~_.t6a~I$.betng.iI'IlIeS1igatel1 ot-jg it jliStJlO~nt lJutnot(jpsfui .-Tb~ {ItOO~'fSdue~m~lf!g&1~~a.ren91_~iJ,~~.9f,~~I~~!i ff~y~~~<~i:al'\~~)egftimataly ~d,-tlletnoney ne group has tiftiWyefSO\WheeQ,t9ilfl ¢$t~M~ "atrtgatioo'$ .rtlllt~ be.$U~ated

=~\~=~~'~ia12 rO_<~AMT(); JOOnS(l~ ~;" .• '~ti~Q.:; U~Ytwmtmf L '. ,~jed;; ~~,~M t.a-~~SG~t.tt\ward

Please verifY· 'fOrIt!ell)ai tMfetfsWil1 n~tb&acli\l'ely:oont;jlltlVlgat\'ij t~~.t?f~~~ ~lfdt ~P1~fOOijtl)~eu~ I~-fllwent \iS~!'lgJ~1i!Aves"on$lf!tt!ey'!lr~"ool'~~ll'\ve~;

,'!fW,l;tflaW~-pu1oura biasedonm.e,-fbsl:tb.~~~1

1-158

https:llsphotos-b.xx.fbcdh ..netlhphotos-ash3/531137 _137420066405688_3 ...

Page 1 of 1

ccu!ty~wnJiamt', " '. ,~~R,EtDa~La~:-:-,$.G"q~A~,

If~P:Ot:ll~s~~th.i~lI'l~'lheJ!SderaJ-a~e$'.likeWisenol:$ingto~M-,ai'l~~. 1'Wil1_~:::!:._~~;;.;r.~;'~~=:~~ri9:{n.V"~Qrtjh~fi¥~~;~~' >~,~,~~~>~,~t;~,~"1i~

.1<:"I1T1(\l~~ r.siilJfUftd$~iiIfI>~~!h~~,~~if~alY~f!:a.:

F,omdil . ~", ,. ..~ug,~ 1~;'201to;H PM

T~U1.ty •.W{1I\a:m.t.,; ", ",$J~{ ~~la>M~-~,~tta4A~rd

-.C~lf$t~'NU~"~'. ...01);R~:pre1i~ta(i:ve:l)istfi~a'll~y.~~He,ve ,>'Ou,'~r~nd.beU:~Vln~;~glY~flI,jU$~t,yo~~Ii¥a~~4~>1Vh!l~ ,aueaudo'!' " Nid(j"Qtlbcin.,'On A~ J~! 2m2, a:t5~9'JlM~"UU>'.W'illiattt L.··<Ltn)'wYiBJpasntwas.,eo\i>wrot~

~ity'~iioCii:Pr~~)f·~~~~1~,;ciQ~ii:tfuii.di~(iiini'~()~1.~~1~Afwm>aY'~)1~~1haltIIeo>,ue~~':ot(tne'~aTIO.$ubs'eq~m~or'(und&~~})i't1lb1~lIE1f1d~-ao~!19'\~tiOf(t?yjtUt>r:, ~aII9'POlge'~l~t~Y~illl,(:ga~,Qt!'~'~~ ~,~.'Ulittdll..,gne$'$to'~~tI!!'fnVe~Il.~. 51PaSo PDIlcttDepanmeiltba:s :e1_ct,loclosefile~< .•..

•~,·fuat;tneirlVl;st~!4ialt~b~ f!lo~ti"witboot,any tindi.i,~linlty~elo:~~:~M~,,~fe:1h.,:l\Ig~;~~_~th~fU~S;':j)l!t~~>t9~~,$~'~~.'~1tWiI !\'lOnitol'tpe,

https:llsphotos-b.xx.tbcdn.netlhphotos-prnl/521823 137420383072323 1...- ~ -

I '

11/2f/201t.ne.

d.tora2

Documents

accept tough

dame la mano

lorraine velasquezuss

family crisis

family crisis

juli communications

home address

salvation