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DSS Document System Solution
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DSS - Document Solution System

Jan 15, 2015

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Business

Dokumentenerzeugung als zentraler Bestandteil der Kundenkommunikation ist heutzutage jedoch noch immer häufig ein manueller und damit sehr fehleranfälliger Prozess. Ein zentrales Dokumentengenerierungssystem bietet Ihnen viele Vorteile. Flexibilität sowie ein hoher Automatisierungsgrad helfen Ihnen dabei, kosteneffizient eine fehlerfreie Kundenkommunikation aufzubauen.

Datamatics’ Document System Solution (DSS) ist ein sehr flexibles Produkt für die Erzeugung von Dokumenten, mit dem sowohl die Massendokumentgenerierung als auch die Erstellung einzelner Ad-hoc-Dokumente innerhalb nur eines Systems möglich sind. Der Geschäftsprozess umfasst die gesamte Dokumentengenerierung vom Zugriff auf die Quelldaten über Dokumentformatierung, Generierung der Ausgabeformate bis hin zur Verteilung auf die verschiedenen Ausgabekanäle und die Archivierung.
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Page 1: DSS - Document Solution System

DSSDocument System Solution

Page 2: DSS - Document Solution System

Market Trends B2C

Long-term customer loyalty is critical success factor

Communication is essential part of image generation

� Customer interaction is critical for company success

BUT

Cost of communication has to be lowered continuously

Page 3: DSS - Document Solution System

Market Demands B2C

Successful customer interaction needs

Personalization (customer is recognizing his own “personality”)

Added value (customer is creating value for himself => interested in)

Reduction of communication costs needs

High degree of automation

Easy to use and to operate

Page 4: DSS - Document Solution System

DSS Overview

Personalization (customer is recognizing his own “personality”)

� DSS generates documents based on pre-configured rules and actual data

� Documents can integrate different data sources into one document

� Documents can be generated On-Demand and in mass mode

Added value (customer is creating value for himself => interested in)

� DSS can add content from mostly any kind of data source

High degree of automation

� DSS is working template based and DSS is highly performing and scalable and needs no manual interaction after document template is in production

Easy to use and to operate

� DSS has an easy-to-use template designer frontend (java /web based)

Page 5: DSS - Document Solution System

DSS – Document Generation System

DSS is a worldwide sold industry standard product for high performance document generation.

Document content and layout are separate for better handling and higher throughput.

DSS – Document System SolutionDesign and Production of Business Documents

Page 6: DSS - Document Solution System

Document Generation - Challenges

Up to many million of documents per month

High volume generation of template based,personalized documents such as

Invoices, usage information

Newsletters

Campaigns, etc.

High Volume Document Generation

Online document presentment (self care)

Personalized documents for end customers

High quality documents (template based)

Ad-hoc invoices/credit notes

Reports/statistics

Newsletters

Campaigns

Ad-hoc Document Generation

Challenge: cost efficiency and flexibility

Challenge: customer retention

Document design and generation

by ….

…. Datamatics‘ DSS

Page 7: DSS - Document Solution System

DSS – Overview

Integrated in one solution:

High volume generation of personalized documents

High volume generation of standard documents

Ad-hoc document generation

Provides customer documents through multiple output channels like print shop, email, facsimile or web

Personalized document layout and content

Profit from GUI based document and letter design

Standard based interfaces and configuration (web services, XML/XSLT)

DSS is the Document Design and Production System

Page 8: DSS - Document Solution System

DSS – Main Features

Generation of all kinds of electronic documents based on templates

Templates are designed by using a separate designer component

Online presentment by standard web browser

Multiple language support (including Asia)

Personalized layout preferences

User groups and rights

Data analysis

Digital signature

Page 9: DSS - Document Solution System

DSS – Document Design & Generation

DDS

DGSDSS Components

DDS (Document Design System)

DGS (Document Generation System)

DSS Output

= Input + Layout Description (Template)

Various Output Formats(PS, AFP, PDF, PCL, HTML, XML, CSV, etc.)

DSS Generation Modes

High Volume (quasi static & individual layouts)

Ad Hoc (individual layouts)

Page 10: DSS - Document Solution System

Template and Document Generation

1. Template design

2. Release and transfer the template

3. Print request from source system

4. Document generation

5. Distribution and archive

2

DocumentGeneration

System

DocumentTemplate (DT)

1

DocumentDesignSystem

AFP, PCLPostScript®,PDF, HTML...

4

5

XML orCustom Format

3

Page 11: DSS - Document Solution System

DSS - Benefits

Layout that distinguishes from your competitors

Structured informationeasy to understand

Standardized Corporate Identity with logo and font for all customer documents

Personalized marketing messages; forwarding per link

Page 12: DSS - Document Solution System

DSS – Functionality: Layout

Rule based object assignment (marketing text, logos, tables…)

Improved table design and data access (e.g. subtotal)

Predefined calculation and formatting functions (e.g. date and digit presentation )

Charts and other graphical analysis

Barcodes

Rotated objects

Font and picture administration

12

Page 13: DSS - Document Solution System

DSS – Rule based Object Assignment

Rule based object assignment

Dependent on the customer, service provider, … etc. customer-specific (personalized) marketing texts, logos, tables can be included

….

Page 14: DSS - Document Solution System

DSS – Formatting Features

Powerful table design and data access

Such as flexible generation of subtotals (at the end and beginning of a page)

Predefined calculation and formatting functions

Such as country-specific or local date and digit presentation

Page 15: DSS - Document Solution System

DSS – Graphical Analysis

Charts and other graphical analysis

Several kinds of charts such as Pie or Bar Charts

15

Page 16: DSS - Document Solution System

DSS – Bar codes

Bar codes, matrix codes

Can contain data like invoice number, access code …

16

Page 17: DSS - Document Solution System

Functionality: Generation, Distribution

17

Rule based template selection

Multiple output formats PS, PDF, HTML, PCL, AFP, XML, CSV

Rule based document distribution to multiple output channels like print shop, e-mail, SMS, fax

OMR – marks (information for print systems)

Post-processing (e.g. e-mail and fax server, CD or archive)

High volume and ad-hoc generation

(Ad-hoc) document generation for “hot billing” and call center documents

Optional digital signature integration

Page 18: DSS - Document Solution System

DDS – Generation of a new Document

18

Stadtwerke WeiterfeldingenLeitung Zählermanagement / Smart MeteringWeiterfeldinger Straße 354321 Weiterfeldingen

Page 19: DSS - Document Solution System

DDS – Adding of Paragraphs

19

Stadtwerke Weiterfeldingen

Leitung Zählermanagement / Smart Metering

Weiterfeldinger Straße 3

54321 Weiterfeldingen

Page 20: DSS - Document Solution System

DDS – Table Design

20

Alignment

Calculation

Sorting

Page 21: DSS - Document Solution System

DGS – Document Generation

21

DGS Features

Modular scalable software system

Configurable modules (according to business processes)

Input interfacing

Pre- and post-formatting

Post-processing

Module Communication via Core Messaging Bus

Central logging

Processing workflow definition

Scalability via multiple CPUs and hosts

Operating Systems

Unix: Linux, Sun Solaris, HP UX, IBM AIX

Microsoft Windows.

Page 22: DSS - Document Solution System

DGS – Document Generation - Features

Feature Description

Output Formats

Different output formats for documents with layout information

PS, PDF, HTML, AFP and PCL.

Structured data output for analysis with other applications, e. g.a spreadsheet

XML, CSV

Configuration of XML or CSV file structure with XSLT style sheet

Different style sheets for different customer groups possible.

Template Selection

Selection configurable depending on source data, e. g.

user groups

variable values

Rule for template selection in configuration file.

OutputChannels

Distribution of documents to output channels based on XSLT style sheet

Multiple actions within one output channel possible, e. g.

document generation in PDF for archiving

generation in PCL for print shop

generation of CSV files for CD burning.

22

Page 23: DSS - Document Solution System

DGS – Document Generation - Features

Feature Description

DigitalSignature

Inclusion possible based on provision by external systems

For electronic invoices (provided by email, CD or for archiving system).

Performance No software limit for a high performance solution

System scales with the number of formatter instances

Each formatter instance bound to a single CPU

Ad HocDocumentGeneration

Ad hoc generation in addition to high volume generation

Immediate document generation based on web service requests

Customer Care

Customer Self Care Portal.

23

Page 24: DSS - Document Solution System

Demand for Document Generation ?

Do you have

Mass document generation and/or

Individual document generation?

24

Do you have demand for a document generation ?

Do you look for more flexibility in document generation like

Input data conversion – several input formats

Layout design/adaptation – several templates

Output distribution – several document formats and output channels

Do you think about (legacy) system replacement/ system consolidation with regard to

More flexibility

Lower cost for adaptation of document layout

Demand for higher performance

Page 25: DSS - Document Solution System

DSS Go-2-Market Datamatics Accounts

25

Selling of DSS to existing accounts will create short-term revenue

Any customer of Datamatics has a need for DSS

Account Managers be requested to schedule webex sessions for DSS presentation

Page 26: DSS - Document Solution System

DSS Go-2-Market NewAccounts

26

Creating a world-wide sexy brand

Lead generation

Pushing social media actions (LinkedIn, XING, facebook,..)

Go2Market plan refinement with Analyst companies

Participation in fairs with strategic importance

Pushing partner channels (IBM, Microsoft, ..)

Installation of telesales team

Opportunity selling and closing

Equip international sales team to create new business

Preparation of high quality PoC environments

Page 27: DSS - Document Solution System

� Germany / D-A-CHWebsite www.datamatics.com Facebook www.facebook.com/datamatics.deContact [email protected] Twitter www.twitter.com/datamatics_EUDatamatics Global Service GmbHIm Leuschnerpark 3 64347 Griesheim

Telefon +49 (6155) 79537-0

� Headquarter / India

Website www.datamatics.comContact [email protected]

Datamatics Global Service Ltd.Knowledge Centre, Street No. 17 MIDC, Andheri (East) Mumbai – 400 093

Phone +91 (22) 6102 0000 – 0009

Contact