DSS Document System Solution
Jan 15, 2015
DSSDocument System Solution
Market Trends B2C
Long-term customer loyalty is critical success factor
Communication is essential part of image generation
� Customer interaction is critical for company success
BUT
Cost of communication has to be lowered continuously
Market Demands B2C
Successful customer interaction needs
Personalization (customer is recognizing his own “personality”)
Added value (customer is creating value for himself => interested in)
Reduction of communication costs needs
High degree of automation
Easy to use and to operate
DSS Overview
Personalization (customer is recognizing his own “personality”)
� DSS generates documents based on pre-configured rules and actual data
� Documents can integrate different data sources into one document
� Documents can be generated On-Demand and in mass mode
Added value (customer is creating value for himself => interested in)
� DSS can add content from mostly any kind of data source
High degree of automation
� DSS is working template based and DSS is highly performing and scalable and needs no manual interaction after document template is in production
Easy to use and to operate
� DSS has an easy-to-use template designer frontend (java /web based)
DSS – Document Generation System
DSS is a worldwide sold industry standard product for high performance document generation.
Document content and layout are separate for better handling and higher throughput.
DSS – Document System SolutionDesign and Production of Business Documents
Document Generation - Challenges
Up to many million of documents per month
High volume generation of template based,personalized documents such as
Invoices, usage information
Newsletters
Campaigns, etc.
High Volume Document Generation
Online document presentment (self care)
Personalized documents for end customers
High quality documents (template based)
Ad-hoc invoices/credit notes
Reports/statistics
Newsletters
Campaigns
Ad-hoc Document Generation
Challenge: cost efficiency and flexibility
Challenge: customer retention
Document design and generation
by ….
…. Datamatics‘ DSS
DSS – Overview
Integrated in one solution:
High volume generation of personalized documents
High volume generation of standard documents
Ad-hoc document generation
Provides customer documents through multiple output channels like print shop, email, facsimile or web
Personalized document layout and content
Profit from GUI based document and letter design
Standard based interfaces and configuration (web services, XML/XSLT)
DSS is the Document Design and Production System
DSS – Main Features
Generation of all kinds of electronic documents based on templates
Templates are designed by using a separate designer component
Online presentment by standard web browser
Multiple language support (including Asia)
Personalized layout preferences
User groups and rights
Data analysis
Digital signature
DSS – Document Design & Generation
DDS
DGSDSS Components
DDS (Document Design System)
DGS (Document Generation System)
DSS Output
= Input + Layout Description (Template)
Various Output Formats(PS, AFP, PDF, PCL, HTML, XML, CSV, etc.)
DSS Generation Modes
High Volume (quasi static & individual layouts)
Ad Hoc (individual layouts)
Template and Document Generation
1. Template design
2. Release and transfer the template
3. Print request from source system
4. Document generation
5. Distribution and archive
2
DocumentGeneration
System
DocumentTemplate (DT)
1
DocumentDesignSystem
AFP, PCLPostScript®,PDF, HTML...
4
5
XML orCustom Format
3
DSS - Benefits
Layout that distinguishes from your competitors
Structured informationeasy to understand
Standardized Corporate Identity with logo and font for all customer documents
Personalized marketing messages; forwarding per link
DSS – Functionality: Layout
Rule based object assignment (marketing text, logos, tables…)
Improved table design and data access (e.g. subtotal)
Predefined calculation and formatting functions (e.g. date and digit presentation )
Charts and other graphical analysis
Barcodes
Rotated objects
Font and picture administration
12
DSS – Rule based Object Assignment
Rule based object assignment
Dependent on the customer, service provider, … etc. customer-specific (personalized) marketing texts, logos, tables can be included
….
DSS – Formatting Features
Powerful table design and data access
Such as flexible generation of subtotals (at the end and beginning of a page)
Predefined calculation and formatting functions
Such as country-specific or local date and digit presentation
DSS – Graphical Analysis
Charts and other graphical analysis
Several kinds of charts such as Pie or Bar Charts
15
DSS – Bar codes
Bar codes, matrix codes
Can contain data like invoice number, access code …
16
Functionality: Generation, Distribution
17
Rule based template selection
Multiple output formats PS, PDF, HTML, PCL, AFP, XML, CSV
Rule based document distribution to multiple output channels like print shop, e-mail, SMS, fax
OMR – marks (information for print systems)
Post-processing (e.g. e-mail and fax server, CD or archive)
High volume and ad-hoc generation
(Ad-hoc) document generation for “hot billing” and call center documents
Optional digital signature integration
DDS – Generation of a new Document
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Stadtwerke WeiterfeldingenLeitung Zählermanagement / Smart MeteringWeiterfeldinger Straße 354321 Weiterfeldingen
DDS – Adding of Paragraphs
19
Stadtwerke Weiterfeldingen
Leitung Zählermanagement / Smart Metering
Weiterfeldinger Straße 3
54321 Weiterfeldingen
DDS – Table Design
20
Alignment
Calculation
Sorting
DGS – Document Generation
21
DGS Features
Modular scalable software system
Configurable modules (according to business processes)
Input interfacing
Pre- and post-formatting
Post-processing
Module Communication via Core Messaging Bus
Central logging
Processing workflow definition
Scalability via multiple CPUs and hosts
Operating Systems
Unix: Linux, Sun Solaris, HP UX, IBM AIX
Microsoft Windows.
DGS – Document Generation - Features
Feature Description
Output Formats
Different output formats for documents with layout information
PS, PDF, HTML, AFP and PCL.
Structured data output for analysis with other applications, e. g.a spreadsheet
XML, CSV
Configuration of XML or CSV file structure with XSLT style sheet
Different style sheets for different customer groups possible.
Template Selection
Selection configurable depending on source data, e. g.
user groups
variable values
Rule for template selection in configuration file.
OutputChannels
Distribution of documents to output channels based on XSLT style sheet
Multiple actions within one output channel possible, e. g.
document generation in PDF for archiving
generation in PCL for print shop
generation of CSV files for CD burning.
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DGS – Document Generation - Features
Feature Description
DigitalSignature
Inclusion possible based on provision by external systems
For electronic invoices (provided by email, CD or for archiving system).
Performance No software limit for a high performance solution
System scales with the number of formatter instances
Each formatter instance bound to a single CPU
Ad HocDocumentGeneration
Ad hoc generation in addition to high volume generation
Immediate document generation based on web service requests
Customer Care
Customer Self Care Portal.
23
Demand for Document Generation ?
Do you have
Mass document generation and/or
Individual document generation?
24
Do you have demand for a document generation ?
Do you look for more flexibility in document generation like
Input data conversion – several input formats
Layout design/adaptation – several templates
Output distribution – several document formats and output channels
Do you think about (legacy) system replacement/ system consolidation with regard to
More flexibility
Lower cost for adaptation of document layout
Demand for higher performance
DSS Go-2-Market Datamatics Accounts
25
Selling of DSS to existing accounts will create short-term revenue
Any customer of Datamatics has a need for DSS
Account Managers be requested to schedule webex sessions for DSS presentation
DSS Go-2-Market NewAccounts
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Creating a world-wide sexy brand
Lead generation
Pushing social media actions (LinkedIn, XING, facebook,..)
Go2Market plan refinement with Analyst companies
Participation in fairs with strategic importance
Pushing partner channels (IBM, Microsoft, ..)
Installation of telesales team
Opportunity selling and closing
Equip international sales team to create new business
Preparation of high quality PoC environments
� Germany / D-A-CHWebsite www.datamatics.com Facebook www.facebook.com/datamatics.deContact [email protected] Twitter www.twitter.com/datamatics_EUDatamatics Global Service GmbHIm Leuschnerpark 3 64347 Griesheim
Telefon +49 (6155) 79537-0
� Headquarter / India
Website www.datamatics.comContact [email protected]
Datamatics Global Service Ltd.Knowledge Centre, Street No. 17 MIDC, Andheri (East) Mumbai – 400 093
Phone +91 (22) 6102 0000 – 0009
Contact