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Dream Teams: Making Your Dream (Team) Come True Ron Lichty | Ron Lichty Consulting [email protected] | www.ronlichty.com
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Dream teams - making your dream (team) come true

Jan 21, 2018

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Page 1: Dream teams - making your dream (team) come true

Dream Teams: Making Your Dream (Team) Come True

Ron Lichty | Ron Lichty Consulting [email protected] | www.ronlichty.com

Page 2: Dream teams - making your dream (team) come true

Ron Lichty,� Managing Software People & Teams

SOFTWEST

[email protected] 2(c) Ron Lichty: Teamwork: Making Your Dream Team Come True

Page 3: Dream teams - making your dream (team) come true

Coauthor, Study of Product Team Performance

http://www.ronlichty.com/study.html

3(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]

Page 4: Dream teams - making your dream (team) come true

Addison Wesley: http://www.ManagingTheUnmanageable.net

(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]

Page 5: Dream teams - making your dream (team) come true

Rules of Thumb / Nuggets of Wisdom*

* 300 in the book / more at http://managingtheunmanageable.net/morerulesofthumb.html

5(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]

Page 6: Dream teams - making your dream (team) come true

Rules of Thumb / Nuggets of Wisdom*•  Measure twice, cut once.•  Life is simpler when you plow around the

stump.•  Brooks’s Law: Adding manpower to a late

software project makes it later. --Fred Brooks •  I don’t care how good a team is today; if they

aren’t better a year from now, they’re not agile. --Mike Cohn

* 300 in the book / more: http://managingtheunmanageable.net/morerulesofthumb.html(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 7: Dream teams - making your dream (team) come true

Agenda•  Teams

–  and dream teams•  Agile Practices

–  and agile values•  Doing Agile

–  and being agile•  Fostering Greatness

– Practice Greatness(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 8: Dream teams - making your dream (team) come true

Teams

By Pictofigo (Own work) [CC BY-SA 3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commonsense, �This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. Free to share and remix/adapt. http://commons.wikimedia.org/wiki/File:Pictofigo-Scrum.png

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 9: Dream teams - making your dream (team) come true

•  Think about…The best team you’ve been on?�

The most high performance team?

Brainstorm: What were the…• characteristics• relationships• qualities• ways of being

. . . that made it stand out?

Teams

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 10: Dream teams - making your dream (team) come true

“It isn’t teamwork that is difficult.

“It’s initiating teamwork in a world of business that is antagonistic toward teamwork [that is difficult].”

--Christopher Avery, Teamwork Is an Individual Skill

Teams

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 11: Dream teams - making your dream (team) come true

Agile

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 12: Dream teams - making your dream (team) come true

Agile Practices

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 13: Dream teams - making your dream (team) come true

Agile Practices Deliver Value

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 13By Michaelblinkpipe (Own work) [CC BY-SA 3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons, �https://commons.wikimedia.org/wiki/File%3AAn_Abcam_stand_up_meeting_using_BlinkPipe_video_conferencing..png

[email protected]

Page 14: Dream teams - making your dream (team) come true

Agile Practices Deliver Value•  Plan Daily•  Plan Weekly (or biweekly or…)•  Plan Publicly & Transparently•  Order Work Based on Customer Value•  Together define “Done”•  Relatively Size Stories•  Deliver Frequently•  Share how we’re doing•  Reflect on how to do better

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 15: Dream teams - making your dream (team) come true

Agile Practices Deliver Value

•  Standups– Standups matter:– Effective, Daily Standups

--2015 Study of Product Team Performance

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 16: Dream teams - making your dream (team) come true

Agile Practices Deliver Value

•  Definitions of Done– Definitions of Done matter:– Created within the team

--2016 Study of Product Team Performance

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 17: Dream teams - making your dream (team) come true

Agile Practices Deliver Value

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 18: Dream teams - making your dream (team) come true

Voting Machines Deliver Value, too

18(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueBy Seattle Municipal Archives from Seattle, WA (Voting machine, 1971) �[CC BY 2.0 (http://creativecommons.org/licenses/by/2.0)], via Wikimedia Commons

[email protected]

Page 19: Dream teams - making your dream (team) come true

Voting Machines Deliver Value, too

•  But voting machines don’t make us a democracy

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 20: Dream teams - making your dream (team) come true

Voting Machines Deliver Value, too

•  But voting machines don’t make us a democracy

•  Democracy emanates from– Values– Principles

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 21: Dream teams - making your dream (team) come true

Similarly…

Agile Practices Don’t Make Us AgileAgile Practices Don’t Deliver Great Teams

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 22: Dream teams - making your dream (team) come true

Agile Values Inspire Great Teams

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 23: Dream teams - making your dream (team) come true

Agile Values Inspire Great Teams

•  Build projects around motivated individuals

•  Trust… to get the job done •  Face-to-face conversation •  Self-organizing teams•  The team reflects, …tunes, …adjusts -- http://agilemanifesto.org/

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 24: Dream teams - making your dream (team) come true

Agile Values Inspire Great Teams

•  Build projects around motivated individuals

•  Trust… to get the job done •  Face-to-face conversation •  Self-organizing teams•  The team reflects, …tunes, …adjusts -- http://agilemanifesto.org/

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 25: Dream teams - making your dream (team) come true

Self-Organizing Teams

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 26: Dream teams - making your dream (team) come true

Self-Organizing Teams

•  For a team to self-organize,...– everyone has to participate– every team member must step up

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 27: Dream teams - making your dream (team) come true

Self-Organizing Teams

•  If our self-organizing team were an acting troupe, … �

What kind of acting do we do?

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 28: Dream teams - making your dream (team) come true

Self-Organizing Teams

•  If our self-organizing team were an acting troupe, … �

What kind of acting do we do?•  If our self-organizing team were a

music group, …�What kind of music do we perform?

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 29: Dream teams - making your dream (team) come true

Self-Organizing Teams

•  If our self-organizing team were an acting troupe, … �

What kind of acting do we do?•  If our self-organizing team were a

music group, …�What kind of music do we perform?

•  Who is the leader?(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 30: Dream teams - making your dream (team) come true

Best Teams

•  A relationship? between– Agile Values

•  Shared Leadership •  Self-Organizing Teams

– Best Team characteristics

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 31: Dream teams - making your dream (team) come true

Agile Values ßà Best Teams?

•  Build projects around motivated individuals

•  Trust… to get the job done •  Face-to-face conversation •  Self-organizing teams•  The team reflects, …tunes, …adjusts -- http://agilemanifesto.org/

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 32: Dream teams - making your dream (team) come true

Projects Not Suitable for Agile?

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 33: Dream teams - making your dream (team) come true

Projects Not Suitable for Agile?

•  Micromanagement

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 34: Dream teams - making your dream (team) come true

Projects Not Suitable for Agile?

•  Micromanagement disrupts Agile•  Micromanagement prevents Best Teams•  Micromanagement prevents Learning•  Micromanaged teams become order-takers

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 35: Dream teams - making your dream (team) come true

Projects Not Suitable for Agile?

•  Micromanagement disrupts Agile•  Micromanagement prevents Best Teams•  Micromanagement prevents Learning•  Micromanaged teams become order-takers

•  Agile calls for everyone on the team to step up•  Micromanagement causes everyone to step back

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 36: Dream teams - making your dream (team) come true

Managers and Agile•  “A common misconception is that because

of this reliance on self-organizing teams, there is little or no role for leaders of agile teams. Nothing could be further from the truth.” �--Mike Cohn, Succeeding with Agile

36(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]

Page 37: Dream teams - making your dream (team) come true

•  Managers of teams•  Project managers•  Program managers•  Scrum masters•  Product managers?•  Product owners?

Shared Leadership… and Managers

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 38: Dream teams - making your dream (team) come true

•  What do all those managers have in common?

Shared Leadership… and Managers

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 39: Dream teams - making your dream (team) come true

Agile: “Servant Leaders”

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 40: Dream teams - making your dream (team) come true

•  Traditionally, managers:–  run things–  give direction–  tell people what to do–  like being the center of attention

Shared Leadership… and Managers

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 41: Dream teams - making your dream (team) come true

“If you’re the ScrumMaster and everyone is looking at you, you’re doing it wrong.” --Marilson Campos

Shared Leadership… and Managers

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 42: Dream teams - making your dream (team) come true

the Agile Manager Squeeze

youyouyouyouherehereherehereareareareare

OrganizationalOrganizationalOrganizationalOrganizationalChangesChangesChangesChanges

My JobMy JobMy JobMy JobChangesChangesChangesChanges

TeamTeamTeamTeamChangesChangesChangesChanges

Peer & PartnerPeer & PartnerPeer & PartnerPeer & PartnerChangesChangesChangesChanges

LeadershipLeadershipLeadershipLeadershipChangesChangesChangesChanges

Welcome to Agile!

--Agile Learning Labs, Laura Powers

42(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]

Page 43: Dream teams - making your dream (team) come true

The Problem for People Managers: �

ScrumTeam.jpg (from Exploring Scrum- the Fundamentals, by Dan Rawsthorne & Doug Shimp)

[email protected] (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 43

Page 44: Dream teams - making your dream (team) come true

The Problem: �Where Is the Manager?

ScrumTeam.jpg (from Exploring Scrum- the Fundamentals, by Dan Rawsthorne & Doug Shimp)[email protected] (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 44

Page 45: Dream teams - making your dream (team) come true

Managers and Agile•  Fostering an Agile Culture•  Modeling, Defending, Evangelizing Agile

Values•  Empowering Self-Organization & Excellence

45(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]

Page 46: Dream teams - making your dream (team) come true

Managers and Agile•  Fostering an Agile Culture•  Modeling, Defending, Evangelizing Agile

Values•  Empowering Self-Organization & Excellence•  Removing Impediments

46(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]

Page 47: Dream teams - making your dream (team) come true

Managers and Agile•  Fostering an Agile Culture•  Modeling, Defending, Evangelizing Agile

Values•  Empowering Self-Organization & Excellence•  Removing Impediments•  Counseling, Coaching and Mentoring•  Scaling Scrum•  Hiring and Firing

47(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]

Page 48: Dream teams - making your dream (team) come true

Managers and Agile•  Fostering an Agile Culture•  Modeling, Defending, Evangelizing Agile

Values•  Empowering Self-Organization & Excellence•  Removing Impediments

48(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]

Page 49: Dream teams - making your dream (team) come true

Creating an Agile Culture•  Theory Y: “enabling”, “empowering”, “developmental",

“continuous improvement” -> Servant Leadership

McGregor's X-Y Theory49(c) Ron Lichty: Teamwork: Making Your Dream Team Come True

Managing the Unmanageable: Rules, Tools, and Insights for Managing Software People and Teams , http://www.ManagingTheUnmanageable.net

[email protected]

Page 50: Dream teams - making your dream (team) come true

Managers and Agile•  Creating an Agile Culture

Lean-Agile management is the art of leading people, not managing them... Leading people involves creating the correct environment, focusing them on the right things, and trusting them to do their work... ��In Lean-Agile, the manager has two primary responsibilities: � • setting the outcomes or goals expected of the team; � • assisting the doers in creating a better process and workspace to get their jobs done... �

--Alan Shalloway, Net Objectives50(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]

Page 51: Dream teams - making your dream (team) come true

Delegation & Empowerment•  Rules of Thumb

Management sets the boundaries of what needs to be done and says to the team, I trust you to figure out how to get it done.

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 52: Dream teams - making your dream (team) come true

Delegation & EmpowermentTrust but verify.

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 53: Dream teams - making your dream (team) come true

Delegation & Empowerment

53

Trust but verify.

-RONALDREAGAN

(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]

Page 54: Dream teams - making your dream (team) come true

Delegation & Empowerment

54

Trust but verify.

-RONALDREAGANquo-ngVLADIMIRLENIN

(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]

Page 55: Dream teams - making your dream (team) come true

–  imperative not to micromanage–  the essence of delegation–  setting expected outcomes for teams

Delegation & Empowerment

55

Trust but verify.

-RONALDREAGANquo-ngVLADIMIRLENIN

(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]

Page 56: Dream teams - making your dream (team) come true

Delegation & Empowerment

56

Trust but verify.

-RONALDREAGANquo-ngVLADIMIRLENIN

I inspect what I expect.

-ALANLEFKOF,NetopiaCEO,quo-ngLOUGERSTNER

(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]

Page 57: Dream teams - making your dream (team) come true

Creating an Agile Culture•  Establishing Culture

57

http://www.ManagingTheUnmanageable.net

(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]

Page 58: Dream teams - making your dream (team) come true

Managers and Agile•  Empowering Self-Organization & Excellence

When teams self-organize there's still plenty for managers to do... a manager’s job is to engineer the organization so that teams can do their best work. �--Esther Derby, co-founder, Scrum Alliance

58(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]

Page 59: Dream teams - making your dream (team) come true

Managers and Agile•  Removing Distractions and Impediments

Be a damper to the noise. --Joe Kleinschmidt, CTOJohn Evans, Winchester, Hants, United Kingdom, www.thetippingpoint.co.uk

59(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]

Page 60: Dream teams - making your dream (team) come true

Managers and Agile•  Model, Defend, Evangelize Agile Values “Managers are still needed. Not so much for their planning and controlling ability, but for the important job of interfacing on the team’s behalf with the rest of the organization.” �--Diana Larsen, co-author, Agile Retrospectives

60(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]

Page 61: Dream teams - making your dream (team) come true

Communicating•  Create a culture of communication

–  at every level–  with everyone

•  up, down, within and across

•  “We have two ears and one mouth. Use them in this ratio.”— Kimberly Wiefling

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 62: Dream teams - making your dream (team) come true

Communication

62

You cannot overcommunicate.

-RONLICHTY

(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]

Page 63: Dream teams - making your dream (team) come true

Virtual Teams•  There is never enough communication•  Commitment to communicate•  No substitute for face-to-face meetings

63

The more distance between teammates, the more you have to formalize communication and make it explicit.

-TEDYOUNG,DevelopmentManager&AgileCoach,Guidewire

(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]

Page 64: Dream teams - making your dream (team) come true

How Do We Foster Dream Teams?•  Foster shared leadership & an Agile Culture•  Model, Defend, Evangelize Agile Values•  Trust Our People•  Shield Teams from Politics & Distraction•  Remove Impediments•  Empower Self-Organization & Excellence•  Create a Culture of Communication

(c) Ron Lichty: Teamwork: Making Your Dream Team Come True [email protected]

Page 65: Dream teams - making your dream (team) come true

Ron Lichty Consulting •  Mentoring, coaching, training, consulting:

–  http://ronlichty.com, [email protected]

•  The book: �Managing the Unmanageable: � Rules, Tools & Insights for Managing Software People & Teams–  http://ManagingTheUnmanageable.net <-----tools, excerpts, more rules of thumb

•  The video training: �LiveLessons: Managing Software People and Teams –  http://ManagingTheUnmanageable.net/video.html

•  The study: �The Study of Product Team Performance –  http://ronlichty.com/study.html

•  Training:The Agile ManagerManaging Software People and TeamsZero to Agile in Three Days

65(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]

Page 66: Dream teams - making your dream (team) come true

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66

Page 67: Dream teams - making your dream (team) come true

Ron Lichty Consulting •  Mentoring, coaching, training, consulting:

–  http://ronlichty.com, [email protected]

•  The book: �Managing the Unmanageable: � Rules, Tools & Insights for Managing Software People & Teams–  http://ManagingTheUnmanageable.net <-----tools, excerpts, more rules of thumb

•  The video training: �LiveLessons: Managing Software People and Teams –  http://ManagingTheUnmanageable.net/video.html

•  The study: �The Study of Product Team Performance –  http://ronlichty.com/study.html

•  Training:The Agile ManagerManaging Software People and TeamsZero to Agile in Three Days

67(c) Ron Lichty: Teamwork: Making Your Dream Team Come [email protected]