Draft Citizen Charter-DSHindi

5/24/2018 Draft Citizen Charter-DSHindi

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GOVT. OF NCT OF DELHIDEPARTMENT OF HELTH AND FAMILY WELFARE

DIRECTORATE OF HEALTH SERVICESF-17, KARKARDOOMA, DELHI- 110032

Email: [email protected]

Website: http:\\health.delhigovt.nic.in

2014

CITIZEN CHARTER


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MISSION AND VISION STATEMENT

The mission of the Directorate of Health Services is to provide health care

facilities at primary level to the citizen of Delhi through its network of Dispen-

saries/Health Centers, School Health Clinics, and Mobile Health Clinics and to

implement various public health programmes and other schemes of the medical/public health sector.

MAJOR ACTIVITIES OF THE DIRECTORATE

Provision of Primary Health Care to citizens through its health

facilities (Dispensaries, Mobile Health Clinics and School Clinics)

Implementation/co-ordination of various public health programme

of national and state importance viz. Leprosy, Cancer, Tuberculosis,

Blindness, Vector Borne Diseases (Malaria, Dengue etc.), HIV/AIDS,

Polio, Swine Flu etc.

Registration of Nursing Homes under implementation of Delhi Nursing

Home Registration Act 1953.

Monitoring of free patient care to the poor people in private hospitals

that have been allotted land at concessional rate

Implementation of Delhi Arogya Nidhi and Delhi Arogya Kosh for

providing monitory assistance of poor people for specialized medical

treatment

Implementation of Delhi Government Employees Health Scheme

Addressal of public grievance related to health

Co-ordination of antiquackery activities

Facilitation and monitoring of biomedical waste management in Delhi

Emergency Medical Services during disaster in collaboration with

other health agencies like Centralized Accident & Trauma Centre

Planning and establishment of new hospitals

Monitoring of various health facilities in Delhi

Implementation of Drug Policy of Delhi Government


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ORGANIZATION SETUP OF THE DIRECTORATE

The Directorate of Health Services (Head Quarter) is situated at F-17, Karkar-

dooma, in trans-yamuna area near the Karkardooma Court Complex. Various

branches and cells are working at Headquarter level to implement various health

schemes, public health programmes, tasks and responsibilities assigned.

To streamline the functioning of the dispensaries and other public health activities

under the Directorate, Delhi has been divided into 11 districts.These Districts are

also the hub of all health related activities within the respective district.

The subordinate ofces/Districts under the directorate are as under:

S.

No.

District/

Scheme Ofce

Address Phone

1 CDMO, Central

District

Gali No. 4, Baghichi Alaudin, Nabi

Karim, Pahar Ganj, New Delhi-110055

23611817,

23616835

2 CDMO, East

District

DGD Building, Surajmal Vihar,

A-Block, Delhi-110092

22374791,

22378314

3 CDMO, New

Delhi

DGD Building, Nanagal Raya,

New Delhi- 110046

28524197

4 CDMO, North

District

DGD Building Gulabi Bagh, Delhi

Administration Flats, Gulabi Bagh,

Delhi-110007

23646687

5 CDMO, North

East District

A-14/G-1, DDA Flats, Dilshad

Garden, Delhi-110095

22116203

6 CDMO, NorthWest District

DGD Building, Sec.-13, Rohini,Delhi-110085

27861592

7 CDMO, Shahdara

District

A-14/G-1, DDA Flats, Dilshad

Garden, Delhi-110095

22116203

8 CDMO, South

District

DGD Building, Malviya Nagar,

Begumpur, Delhi-110017

26693339,

26692389

9 CDMO, SouthEast District DGD Building, Saket, Delhi-110075 26561371

10 CDMO, South

West District

DGD Building, Dwarka Sector 2,

New Delhi-110017

25089596


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11 CDMO, West

District

DGD Building, Opp. Radha Kishan

Mandir, A-2 Block, Paschim Vihar,

Delhi-110063

25255021

12 Addl. Director,

School Health

Scheme

DGD Karkardooma Building,

Karkardooma Village, Delhi-110032

22377419

13 Addl. Director,

Mobile Health

Scheme

DGD Prashant Vihar Building, B

Block, Prashant Vihar, New Delhi-

110085

27864430,

27860225

FACILITIES AT DISPENSARIES

There are 260 Allopathic Dispensaries/Seed Public Health Centers located all over

Delhi functioning under this Directorate. All the services in these Health Centre

are available free of cost. The facilities available in the dispensaries include

1. Diagnosis and treatment of commonly occurring illnesses

2. Treatment of minor injuries

3. Provision of essential medicines4. Laboratory services (routine tests)

5. Immunization and family welfare activities

6. Health education

7. Basic emergency medical care services and

8. Administration of injections

Ordinarily a health centre (Dispensary) has 2 doctors, 1 Auxillary Nurse Midwife,2 pharmacists, 1 dresser and support staff. However, the number of doctors/other

staff available in these dispensaries may vary depending upon their availability

and requirement of the dispensary.

Most of the dispensaries/health centres are open from 8.00 A.M. to 2.00 P.M.

except double shift despenscres (working into shifts) and Court Complexes/

Secretandt that have different timings.

In addition to disepnsaries, there are seed PUHCs also which provide same facili-

ties with limited resources.

In the dispensaries, senior citizens, differently abledpersons and DGEHS bene-

ciaries are provided preference in registration, consultation,lab investigations and

pharmacy counter.


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LIST OF DELHI GOVERNMENT

DISPENSARIES/SEED PUHCs UNDER THE DIRECTORATE

S.No. DISTRICT CENTRAL

1. DGD Ajmeri Gate MPCC, 1st oor, 4528, Gali Sahatara Delhi-062. DGD Anand Parbat Gali No. -16, Nai Basti Anand Parbat, Delhi-05

3. DGD Chamelian Road 6562/13, Behind Filmistan Cinema, Delhi-06

4. DGD Delhi

Sachiwalaya

Room No.206, C-Wing, Player Building, 2nd

oor, New Delhi-02.

5. DGD Dujana House Gali Chitli Quabar, Jama Masjid, Delhi-06

6. DGD Gali Guliyan Paiwalan, Maduras Chowk, Nr Jama Masjid

Police Stn., Delhi-067. DGD Gali Samosan 1st Floor, Community Centre, Faras Khana,

Delhi-06

8. DGD Gulabi Bagh* DA Flats, Gulabi Bagh, Delhi-07

9. DGD Hindustani

Dawakhana

1404, Gali Qasim Jan, Ballimaran, Delhi-06.

10. DGD Inderlok DDA Community Hall Bldg. 1st & 2nd Floor,

Inderlok, Delhi-3511. DGD Jharoda Majra Khasra No.40 Jharoda Majra Village, Delhi-84

12. DGD Kamla Nagar D-11, Kamla Nagar, Delhi-07

13. DGD Majnu Ka Tila 1st Floor Community Center, Majnu Ka Tila,

Delhi-54

14. DGD Motia Khan SCP opp. 68-69, Janta Market, Jhandewalan

Mandir, New Dehi-55

15. DGD Mukandpur Main Road, Near Shiv Mandir, Delhi-42

16. DGD Nabi Karim SCP Gali No. 4. Baghichi Alaudin, Pahar Ganj,

New Delhi-55

17. DGD Pahar Ganj 4488, Shahid Bhagat Singh Gali, Shora Kothi,

New Delhi-55

18. DGD Pul Bangash Nawabganj, Near Azad Market Crossing,

Delhi-06

19. DGD Regharpura MPCC, 1st Floor, 100-Qrts. Jagivan NiwasVishnu Marg, Karol Bagh, New Delhi-05.

20. DGD Sarai Rohilla 01 to 08, Chandershekhar Azad Colony,

Delhi-07

21. DGD Shahzada

Bagh*

Near Tent Wali Masjid, Delhi-35


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22. DGD Suiwalan Health Centre-SCP 758/X Gali Wakilwali,

Suiwalan, Delhi-06

23. DGD Tank Road MPCC, 1st Floor, Gali No.4, Tank Road, New

Delhi-05

24. DGD Timarpur* Near Community Center, D.A. Flats, Timarpur,Delhi-54

25. DGD Tis-Hazari Room No.141, Tis-Hazari Court Complex,

Delhi-54

26. DGD Tis-Hazari-FAP Tis-Hazari Court Complex, Near Lawyer

Chambers, Delhi-54

27. DGD Wazirabad Plot No-1, Street No-3 Main Road Wazirabad

Village, Delhi-5428. DGD. Old Sectt Alipur Road, Sham Nath Marg, Back Veranda

of Old Sectt., Delhi-54

29. Seed PUHC

Nathupura

Khasra No.-13/5/2, Ground Floor, Vill.

Nathupura, Burari, Delhi-84

30. Seed PUHC Samta

Vihar

Gali No-11, Near K.P.S Samta Vihar ,

Mukandpur, Delhi-42

31. Seed PUHC Jagatpur Jagatpur, H.No.-2, Village Jagatpur, KhasraNo.-309, Jagatpur Extn., Delhi-84

DISTRICT EAST

32 DGD Bank Enclave Bank Enclave, (Opp. H.No.-75, Nr. Park),

Delhi-92

33 DGD Chander Nagar C-50, New Gobind Pura (Ground oor), Delhi-51

34 DGD Geeta Colony 12/113, Geeta Colony, Delhi-31

35 DGD Himmat Puri Block-32, Himmat Puri, Delhi-91

36 DGD I.P. Extension Near Max Balaji Hosp. Opp. Sidh Apartment,

Indraprastha Extension, Delhi-91.

37 DGD Jagat Puri H.No. 276, Gagan Vihar (ground oor),

Delhi-51

38 DGD Kalyan Puri 1/1 Khichri Pur, Kalyan Puri, Delhi-91.

39 DGD Laxmi Nagar L-102, Jagat Ram Park, Laxmi Nagar (rst

oor), Delhi-92

40 DGD Mandawali

Fazal Pur

Mandawali Fazal Pur, Delhi-92.

41 DGD Mayur Vihar 436A, 437A&B, MIG Flats, Mayur Vihar Ph-I,

Delhi-91


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42 DGD Mayur Vihar,

Ph-III(Kondli)

Mayur Vihar Ph-III, Kondli, Delhi-96

43 DGD New Lahore

Shastri Nagar

New Lahore Shastri Nagar, Near Dy.

Commissioner Ofce (East), Delhi - 31

44 DGD Pandav Nagar B-28, Pandav Nagar,Delhi-92

45 DGD Shashi Garden Basti Vikas Kendra, Pt. Bismil camp, Shashi

Garden, Delhi-91

46 DGD Trilok Puri Block-5, Nr. Chand Cinema, Trilok Puri,

Delhi-91.

47 DGD Vasundhara

Enclave*

Vasundhara Enclave, near Mamta Public

School, Delhi-96

48 Seed PUHC Ghazipur C-19, GaziPur Village, Delhi-96

49 Seed PUHC New

Ashok Nagar

C-II/57, New Ashok Nagar, Delhi-96

50 Seed PUHC Rajbir

Colony

B-277 , Gali No.2 , Rajbir Colony , Gharoli

Extn., Delhi -91

DISTRICT NEW DELHI

51 DGD Budh Nagar JJ Colony, Inder Puri, Budh Nagar,

New Delhi12

52 DGD Basant Gaon Basant Gaon, New Delhi-110057

53 DGD Inderpuri Near Mother Dairy, Inderpuri, New Delhi 12

54 DGD Mahipal Pur Mandir Wali Gali, Village Mahipalpur,

New Delhi 37

55 DGD Mayapuri Near Railway Line Jhuggi, BVK Mayapuri,

New Airlines, Delhi - 64

56 Medical & Health

Centre, High Court*

Delhi High Court Complex, Bhagwan Das

Road, Delhi-01

57 DGD Moti Bagh

(Shastri Market)

Basti Vikas Kendra, Shashi Market, Nanakpura

Gurudwara, Moti Bagh, New Delhi -21

58 DGD Nangal Raya* Near Govt. Boys Sr. Sec. School, D Block,

Janakpuri, Community Centre Nangal Raya,

Delhi 46

59 DGD Patiala House Patiala House Court Complex, Tilak Marg,New Delhi-01

60 DGD Rajokri Nr. Tower & Community Centre, Vill.

Rajokari, New Delhi 38

61 DGD Sagarpur Opposite M&CW Centre, East Sagarpur, New

Delhi -46


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62 DGD Shah. Md. Pur Lamba Mohalla, Nr Railway Stn., Shahbad

Moh. Pur, New Delhi 61

63 Seed PUHC Smalkha Telephone Exchange Road, Village Samalkha,

New Delhi -37

DISTRICT NORTH

64 DGD Bakhtawarpur Village Bakhtawarpur, Delhi-11036

65 DGD Bawana Sector-5, Bawana Industrial Area , Delhi-39

66 DGD Bhalaswa Dairy Kalender Colony, Bhalaswa dairy, Delhi-42

67 DGD Bhalaswa JJ

Colony

Block -D1, Behind MCD Primary School,

Bhalaswa J.J.Dairy, Delhi-42

68 DGD Bhorgarh Village Bhorgarh, Narela, Delhi-40

69 DGD Darya Pur Kalan Village Daryapur , Delhi-39

70 DGD Gurmandi MCD Building Rajpura Gurmandi, Delhi-07

71 DGD Harewali Village Harewali, Delhi-39

72 DGD Holambi Kalan

Ph-1

Phase-1, Village Holambi, Near Metro Vihar,

Delhi-40

73 DGD Holambi Kalan

Ph-2

Phase-2, Village Holambi, Near Metro Vihar,

Delhi-40

74 DGD Jahangirpuri B

Blk*

Jahangirpuri B-Block, Delhi-33

75 DGD Jahangirpuri

H Blk

Jahangirpuri H-Block, Resettlement Colony,

Delhi-33

76 DGD Katewara Village Katewara, Delhi 39

77 DGD Khera Kalan Village Khera Kalan, Delhi-82

78 DGD Model Town D.D.A. Flats Part-1, Model Town, Delhi-09

79 DGD Mukhmailpur Village Mukhmailpur,Delhi-36

80 DGD Narela Punjabi Colony, Narela, Delhi-40

81 DGD Sannoth Village Sannoth, Delhi-40

82 Seed PUHC Swarup

Ngr

D-75, Gali No.1, Swarup Nagar, Delhi-06

DISTRICT NORTH EAST

83 DGD Arvind Nagar Ghonda Chowk, Gamri Road, Arvind Nagar,Ghonda , Delhi-53

84 DGD Bhagirathi

Vihar

H.No.60/73, Gali No.7, Bhagirathi Vihar,

Delhi-94

85 DGD Dayalpur Dhanpat Mkt, Main Karawal Nagar, Village

Dayalpur, Delhi-94


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86 DGD Gautampuri Gali No.7, Jafrabad, Seelampur, Delhi-53

87 DGD Johripur* Shani Bazar Gali, Guzzar Mohalla, Johripur,

Delhi-94

88 DGD Khajoori Khas Village Khajoori Khas Near Sarvodaya

Vidyalaya, Delhi-94

89 DGD Seelampur 337, Double Storey, Near DCP Ofce,

Welcome, Seelampur, Delhi-53

90 DGD Shiv Vihar

Tiraha

SPS Double Story Building, Shiv Vihar Tiraha,

Mustafabad, Delhi-94

91 DGD Yamuna Vihar B-2 Block, Yamuna Vihar, Delhi-53

92 Seed PUHC

Bhagirathi Vihar

Indra Vihar Gali No.2, Bhagirathi Vihar, Delhi-

94

93 Seed PUHC

Brahmpuri

H.No.48, Street No.10, Brahmpuri, Delhi-53

94 Seed PUHC Chandu

Nagar

H.No.B-200, Gali No.2, Chandu Nagar, Delhi-

94

95 Seed PUHC Chauhan

Patti

Khasra No.167, Transformer Gali, Chauhan

Patti Delhi-94

96 Seed PUHCMustafabad

Khasra No.1/2, Shop No.897, Gali No.9, OldMustafabad, Delhi-94

97 Seed PUHC Nehru

Vihar

D-2/177, Shiv Mandir Gali, Dayalpur, Nehru

Vihar, Delhi-94

98 Seed PUHC New

Mustafabad

Property No.201/4, New Mustafabad, 25 Foota

Road, Delhi-94

99 Seed PUHC Rajiv

Nagar

Shri Ram Colony, Delhi-94

100 Seed PUHC Shaheed

Bhagat Singh Colony.

H.No.8, Gali No.1, Shaheed Bhagat Singh

Colony, Karawal Nagar, Delhi-94

101 Seed PUHC Shiv

Vihar Phase-II

Khasra No.82, Punchal Vihar, Shiv Vihar,

Delhi-94

102 Seed PUHC Shiv

Vihar Phase-V

Khasra No.49/5/3, Gali No.6, Phase-V, Shiv

Vihar, Delhi-94

103 Seed PUHC SoniaVihar 4.5 Pushta

Khasra No.647-235-236, Gali No.16, 4thPushta, Sonia Vihar, Delhi-94

104 Seed PUHC Sonia

Vihar,O,Pushta

0, Pushta, Khasra No.335, Gali No.9, Part-III,

A-Block Main Circular Road , Sonia Vihar ,

Delhi-94


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105 Seed PUHC

Zaffrabad-1

H.No.559, Street No.15, Zaffrabad, Delhi-53

DISTRICT NORTHWEST

106 DGD Ashok Vihar,

H-Block

H-Block, (Near Mont Fort School) Phase-1,

Ashok Vihar, Delhi-52

107 DGD Jai Dev Park 144 A Madan Park , Jai Dev Park, Delhi-05

108 DGD Jaunti Village, Jaunti, Delhi-81

109 DGD Keshavpuram

B-4 Block

B-4, Keshavpuram, Near Tyagi Public School,

Delhi-52

110 DGD Keshavpuram

C-7 Block

C-7, Keshavpuram, Near Gurudwara, Delhi-35

111 DGD Kirari Village Kirari, Delhi-86

112 DGD Madan Pur

Dabas

Madan Pur Dabas Village, Delhi-76

113 DGD Majra Dabas Village Majra Dabas, Delhi-81

114 DGD Mangolpuri N-Block, Mangolpuri, Resettlement Colony,

Delhi-83

115 DGD Nizampur Village Nizampur, Delhi-14

116 DGD Pitampura CD Block, Vishaka Enclave, Delhi-88

117 DGD Prashant Vihar B-Block, Prashant Vihar, Near Agarwal

Dharmshala, Delhi-85

118 DGD Rani Khera Vill. Rani Khera, Delhi-81

119 DGD Rohini Court Rohini Court Complex, Delhi-85

120 DGD Sangam Park Sangam Park, Near Rana Pratap Bagh, Delhi-

07

121 DGD Saraswati Vihar E-Block, Saraswati Vihar, Near community

Center, Delhi-34

122 DGD Savda Ghevra Savda Ghevra, Delhi-81

123 DGD Sector-13,

Rohini

Near Bhagwati Hospital, DGD Building,

Sector-13, Rohini, Delhi-85

124 DGD Sector-18,

Rohini

Sector-18, Rohini, Delhi-85

125 DGD Sector-2,

Rohini

Near Avantika, DGD Building, Sector-2,

Rohini, Delhi-85

126 DGD Sector-8,

Rohini

C-8, Near Church, Rohini, Delhi-85

127 DGD Shakurpur Block-I, DDA Resettlement Colony, Delhi-34


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128 DGD Shalimar Bagh

AC- Block

AC-1, Shalimar Bagh, Delhi-52

129 DGD Shalimar Bagh

BB-Block

BB Block, Shalimar Bagh, LIG Flats, Delhi-52

130 DGD Sultanpuri B-3 Block, Resettlement colony, Sultanpuri,Delhi-83

131 DGD Wazirpur

Industrial Area*

Wazirpur Ind. Area-52

132 DGD Wazirpur

J.J.Colony

K-Block, Wazirpur, J.J. Colony, Delhi-52

133 DGD Wazirpur,

PH-III

Wazirpur, Ph-III, Sawan Park, Near Post

Ofce, Delhi-52134 Seed PUHC Aman

Vihar

Plot No. 89, Khasra No. 518, Pratap Vihar-II,

Suleman Nagar, Kirari, Delhi-86

135 Seed PUHC

Begumpur

Near Indraprastha Public School, Delhi-41

136 Seed PUHC Budh

Vihar

Ph-I, V-26, Budh Vihar, Delhi-86

137 Seed PUHC InderEnclave - II

Plot No. B-117, Inder Enclave - II, Delhi - 86

138 Seed PUHC Laxmi

Vihar

C-1/1, Khasra No. 21/8, Prem Nagar-III,

Suleman Nagar, Kirari, Delhi-86

139 Seed PUHC Prem

Ngr II

U-1686, Prem Nagar-II, Delhi-41

140 Seed PUHC Prem

Ngr-III

B-41, Agar Nagar, Prem Nagar III,Delhi-41

DISTRICT SHAHDARA

141 DGD Ashok Nagar D-542/1, Gali No. 9, Ashok Nagar, Delhi-32

142 DGD Babarpur 30/16 Inder Gali, Babarpur Extn, Shahdara,

Delhi-32

143 DGD Bhola Nath

Nagar

298/1(part), Bhola Nath Nagar, Shahdara ,

Delhi-32

144 DGD Dilshad Garden A-13/G-1, DDA Flats, Dilshad Garden, Delhi-95145 DGD Durgapuri 1449/221, Durgapuri, Delhi-93

146 DGD Jhilmil BVK B-Block, Jhilmil , Delhi-95

147 DGD Kanti Nagar Health Centre cum Maternity Hosp. Building,

Kanti Nagar, Delhi-51


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148 DGD Karkardooma

Court Complex

Karkardooma court, Delhi-32

149 DGD Karkardooma

Villlage*

Opp. Saini Enclave LSC, Karkardooma

Village, Delhi-92.

150 DGD Krishna Nagar B-6, East Azad Nagar (Ground Floor), Delhi-51

151 DGD Maujpur Gali No.2, Arjun Mohalla, Maujpur, Delhi-53

152 DGD Mukesh Nagar Community Centre, Mukesh Nagar, Delhi-32

153 DGD Nand Nagri

Extn.

F-2 Block, Sunder Nagri, Delhi-93

154 DGD Nand Nagri A-2 Block, Nand Nagri, Delhi-93

155 DGD New

Seemapuri*

C-Block,Behind SBI, New Seemapuri, Delhi-

95

156 DGD Old Seemapuri E-Block, Behind Main Bus Stand, Old

Seemapuri, Delhi-95

157 DGD Saboli H.No7, Gali No.7, Saboli Village Near Nand

Nagri, Delhi-93

158 DGD Suraj Mal Vihar A- Block, Suraj Mal Vihar, Delhi-92

159 DGD Vivek Vihar B-1 B, Vivek Vihar, Phase-I, Delhi-95.

160 DGD West Jyoti

Nagar

B-19/3, West Jyoti Nagar, Delhi-93

161 Seed PUHC Amar

Colony

A-8/540, Harijan Basti, Gokulpuri, Amar

Colony, Delhi-94

162 Seed PUHC Kabir

Nagar

A-174, Gali No.4, Kabir Nagar, Delhi-94

163 Seed PUHC, Jheel Banke Bihari Temple(1st Floor) , Scooter

Market , Jheel, Delhi-31

DISTRICT SOUTH

164 DGD Begumpur Near Malviya Nagar, Kalu Sarai, (Begumpur)

Delhi-17

165 DGD Ber Sarai Opp. Main Gate , JNU Campus, Delhi-18

166 DGD Chattarpur Chhattarpur Village, Delhi-30

167 DGD Chirag Delhi H. No. 828, Chirag Delhi, Delhi 17

168 DGD Dakshinpuri* Opp. Kali Building, Main Road, Dakshinpuri,

New Delhi 62

169 DGD Jonapur Jonapur Village, Delhi-47

170 DGD Khanpur JJ Colony, Khanpur, Delhi -62


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171 DGD Madangir Block no. J2, JJ Colony, Madangir Ph-II,

Delhi 62

172 DGD Saket Court

Complex

District Court Complex, Saket, New Delhi-17

173 DGD Saket near PVR Saket, New Delhi-17

174 DGD Sangam Vihar K-II, Sangam Vihar New Delhi 62

175 Seed PUHC Aya

Nagar

H. No. 32, Ghoda Mohalla, Aya Nagar, New

Delhi -47

176 Seed PUHC Jawahar

Park

H. No. B-85, Deoli road, Jawahar Park,

Khanpur, Delh-62

177 Seed PUHC Neb

Sarai

H. No. 447, Bangla Chowk, Neb Sarai, New

Delhi-68

178 Seed PUHC Sangam

Vihar

1010, L-2 Block, Sangam Vihar New Delhi-62

DISTRICT SOUTH EAST

179 DGD Batla House* Near Jamia Millia, Batla House, Okhla, Delhi-25

180 DGD Garhi Q. no. 97-108, Slum Tenament, Garhi, East of

Kailash, Delhi 65

181 DGD Kalkaji Q. No. 577-580, Near Four Storey DDA Flats,

Kalkaji, Delhi 19

182 DGD Molarband Multi-Purpose Community Center, Molarband,

Delhi-44

183 DGD Sangam Vihar

D-1 Block

D-1/36, Sangam Vihar,New Delhi 62

184 DGD Sarai Kale

Khan

76-A, Block 19, DDA Flats (Slum Qtrs) Sarai

Kale Khan, New Delhi-13

185 DGD Sriniwas Puri J-Block, Sri Niwas Puri, Delhi 65

186 DGD Sunlight

Colony

Behind Jeewan Nursing Home, New Delhi-14

187 DGD Tajpur Multi-Purpose Community Centre, Tajpur

Pahari, Delhi-44

188 Seed PUHC Jasola

Village

House No 96, Jasola Village, New Delhi- 44

189 Seed PUHC Lal Quan E-2, Lal Quan, New Delhi- 44

190 Seed PUHC Meetha

Pur Extn.,

A-118, Mata Wali Gali Village Meetha Pur

Extn., New Delhi-44

191 Seed PUHC Pul

Prahladpur

H.No. HR-126/6, Pul Praladpur, New Delhi-44


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Vihar B-Block

B-Block ,Sangam Vihar ,New Delhi 62


Vihar F-Block

F/427, Sangam Vihar, New Delhi 62

194 Seed PUHC SangamVihar H-Block

H-16/774, Sangam Vihar, New Delhi 62


Vihar D-5 Block

D-5/7 , Sangam Vihar ,New Delhi 62

196 Seed PUHC

Tughlakabad

Extn. H. No. RZ-3066/34, Tughlakabad Extn.,

New Delhi -19

DISTRICT SOUTH WEST

197 DGD Bamnoli Inside Chaupal, Village Bamnauli,New Delhi -45

198 DGD Chhawla Near Radha Krishan Mandir, Village Chhawla,

New Delhi 71

199 DGD Deendarpur Near Bus Stand, Village Deendarpur,

New Delhi 43

200 DGD Dhansa Near Bus Stand, Village Dhansa, New Delhi-73

201 DGD Dwarka Court Inside Court Complex, Dwarka, New Delhi 75

202 DGD Dwarka Sec10 Near Golok Dham, Sector 10, Dwarka,

New Delhi 75

203 DGD Dwarka Sec12 Opposite Bensups Hospital, Sector 12,

Dwarka, New Delhi 75

204 DGD Dwarka Sec19 Near Ambrahi Village Bus Stand, Sector19,

Dwarka, New Delhi75

205 DGD Dwarka Sec-2 Near Bhaskaracharya College, Sector 2,Dwarka, New Delhi-75

206 DGD Dwarka Sec-14 Near Sec-14, Metro Station, New Delhi-78

207 DGD Dwarka Sec-17 Near CRPF School, Sector 17, Dwarka,

New Delhi 75

208 DGD Issapur Near Community Centre (Red Color Building),

Village Issapur, New Delhi-73

209 DGD Jharoda Kalan Near Bus Stand, Village Jharoda Kalan,New Delhi 72

210 DGD Jhatikara Inside Community Centre, Village Jhatikara,

New Delhi 43

211 DGD Kanganheri Kanganheri Village, New Delhi-71


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212 DGD Kapashera Opposite Funn Food Village Club, Village

Kapashera, New Delhi-37

213 DGD Malik Pur Near Bus Stand, Village Malik Pur, Delhi 73

214 DGD Mangla Puri Mangla Puri, Sadh Nagar, New Delhi-45

215 DGD Mundela Khurd Inside Chaupal, Village Mundela Khurd, New

Delhi 73

216 DGD Nangli Sakravati, Near MCD Primary School, Village,

Nangli Sakravati, New Delhi 43

217 DGD Pindwala Kalan Near Govt. Sr. Sec. School, Pindwala Kalan,

New Delhi 43

218 DGD Raj Nagar

Part-II*

Near Dada Dev Bus Stand, (Mother Dairy),

Sector-8 Dwarka, New Delhi -75

219 DGD Rawta Near Community Centre, Phirni Road, Village

Rawta, New Delhi-73

220 Seed PUHC

Dharampura

RZ-94, Block R, Roshan Garden, Dharampura,

Najafgarh, New Delhi - 43

221 Seed PUHC Gopal

Ngr

RZ-3-31, Gopal Nagar, New Delhi -43

222 Seed PUHC Kakrola B-33, Shivani Enclave, Kakrola Mor, Delhi -43

223 Seed PUHC Mahavir

Enclave Part - III

D-293, Gali No. 55, Mahavir Enclave Part -

III, New Delhi - 59

224 Seed PUHC Qutub

Vihar

Santa Enclave, Phase I, Qutub Vihar, New

Delhi -71

225 Seed PUHC Ranaji

Enclave

H. No. 13-B, Gali No. 1, Ranaji Enclave, New

Delhi -43

DISTRICT WEST

226 DGD Bakkarwala H-Block, Resettlement colony, Bakkarwala

New Delhi-41

227 DGD Baljit Nagar T-215, Baljeet Nagar, New Delhi-08

228 DGD Baprola House No.105, Khasra No.24/16, P.P.Colony,

Vill & PO Baprola, Nangloi Najafgarh Road

New Delhi-43

229 DGD Chowkhandi B- Block Near Gurudwara, J J Colony,Chowkhandi, New Delhi-18

230 DGD Hiran Kudna Village & P.O Hiran Kudna, New Delhi-41

231 DGD Janakpuri

(A-4A)

A-4/A Block, Sardar Mota Singh Marg, Near

Chander Nagar, Janak Puri New Delhi-58


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232 DGD Janakpuri

(C-4B)

Post Ofce Compound, Opp. Maharaja Suraj

Mal College, Behind Fire Brigade Stn., C-4/B

Janak Puri New Delhi-58

233 DGD Jawalapuri Camp No.-4, B-Block, Jwalapuri, New Delhi-

41234 DGD Jeevan Park D-2/132, Jeevan Park, (Pankha Road) New

Delhi-59

235 DGD Khyala A- Block, Near SBI, Khyala New Delhi- 18

236 DGD Madipur F-Block, Madipur Colony, New Delhi-63

237 DGD Mundka Multipurpose Community centre, Mundka

village, New Delhi-41

238 DGD Nangli Jalib WZ-18, Near B-1, Janak Puri, New Delhi -58

239 DGD Nangloi C-II/8145, Camp No.-2, J J Colony Nangloi,

New Delhi-41

240 DGD Nawada* Khasra No. 665, School Road, Nawada

Village, N.Delhi-59

241 DGD New Ranjit

Nagar

XYZ Block, New Ranjit Nagar, New Delhi-08

242 DGD Paschim Puri Janta Flat 1- to 4, Pocket -1, Paschim puri,New Delhi-63

243 DGD Paschim Vihar A-2 Block, Paschim Vihar, New Delhi -63

244 DGD Prem Nagar Basti Vikas Kendra, Near Community center,

Opp. Govt. School, Prem Nagar, New Delhi-08

245 DGD Raghubir Nagar Opposite Holy Child School, Raghubir Nagar,

New Delhi-27

246 DGD Ram DuttEnclave

A/11-12, Ram Dutt Enclave, Uttam Nagar,New Delhi-59

247 DGD Ranjit Nagar DDA Flats Opp. Satyam Cinema, Ranjit

Nagar, New Delhi-08

248 DGD Shiv Vihar Shiv Vihar, Hastsal, Uttam Nagar

New Delhi-59

249 DGD Tihar Jail

Complex

TEWA Building, Tihar Jail Complex, Hari

Nagar, New Delhi-58250 DGD Tikri Kalan Khadi Gram Building, V & PO Tikri Kalan,

New Delhi-41

251 DGD Tilak Vihar Near police post, Tilak Vihar, New Delhi-18

252 DGD Tilangpur Kotla Vill & PO Tilangpur Kotla,Nangloi, Najafgarh

Road, New Delhi-41


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253 DGD Vikaspuri KG-1 Block, Vikas Puri, New Delhi-18

254 Seed PUHC Chander

Vihar

A-187, Chander Vihar, Nilothi Extension,

Nangloi, New Delhi-41

255 Seed PUHC

Kamruddin Nagar

A-38, Yadav Park, Kamruddin Nagar, Rohtak

Road, Nangloi, Delhi-41

256 Seed PUHC Mohan

Garden

12-B, P Extn. Mohan Garden Uttam Nagar

New Delhi-59

257 Seed PUHC Nihal

Vihar

RZK-2, 464A, Near Hanuman Mandir, 50Ft.

Road, Nangloi Nihal Vihar New Delhi-41

258 Seed PUHC

Sudarshan Park

B-311, Sudarshan Park, New Delhi - 15

259 Seed PUHC MansaRam Park

B-39, Mansa Ram Park, Uttam Nagar, NearMetro Pillar No.-750, New Delhi-59

260 Seed PUHC Nilothi H.No. 83 Village, Nilothi, Delhi-110041

* 12 hour double shift dispenseries

MOBILE HEALTH SCHEME

The scheme envisages provision of basic health care facilities to the residents of

JJ clusters/slums at their doorsteps though a network of 90 mobile dispensarieswhere xed health facilities are not available. Each mobile clinic is manned by

one doctor with other support staff. These clinics provide basic medical care with

provisions of essential medicines. One mobile unit covers two or more JJ clusters

in a day. Each location is generally covered twice a week. NGOs are involved in

provision of these services in several constituencies.

These units are also involved for medical arrangements during public gatherings/

public events such as Urs, Kawar Sewa, Independence Day, Republic Day etc.The list of locations covered by Mobile units, Time/day of visit may be seen at

website: health.delhigovt.nic.in.

CHACHA NEHRU SEHAT YOJANA

(SCHOOL HEALTH SCHEME)

School Health Scheme under DHS providescomprehensive health care tostudents

of various Delhi Govt. Schools through regular medical examination,immunization,

and Health Education through its School Health Teams with emphasis on pre-

ventive and promotive health care. Curative services for minor ailments are also

provided to the students and staff of Schools. Children with Eye, ENT & Dental

disease referred by School Health Clinics are treated at its Specialist Referral

Centers.


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Weekly Iron Folic Acid supplementation and Deworming programme of students

are a component of the Yojana.

The list of School Health Teams& Specialist Referral Centers are available at

H&FW Department Website .

NATIONAL/STATE HEALTH PROGRAMMES

TUBERCULOSIS CONTROL:The Revised National Tuberculosis Control Programme is being implemented

through a network of DOTS centers and 25 chest clinics. The treatment is provided

free of cost under the programme. In case of suspected tuberculosis, the patients

may contact the nearest dispensary/DOTS centre of his/her area. The patients are

expected to get their treatment for tuberculosis from the designated DOTS Centre/Chest Clinics of their area.

For any problems for tuberculosis treatment, the incharge of the treating facil-

ity may be contacted. If problem is not solved, in that case State Tuberculosis

Ofcer(Ofce in DGD Building, Gulabi Bagh) may be contacted.

List of Chest Clinics :

1. MCD Chest Clinic, Jhandewalan, Near Delhi Jal

Board, Karol Bagh, New Delhi- 110005,

011-23526754

2 Chest Clinic Lok Nayak Hospital, Room No. 5,

Jawaharlal Nehru Marg, New Delhi- 110002,

011-23230997

3 R.K. Mission Free TB Clinic, Arya Samaj Road, Karol

Bagh, New Delhi-110005,

011-28757608

4 MCD Chest Clinic, Pilikothi, Town Hall, Chandini

Chowk, Delhi-110006,

011-23979390

5 Dr. Shyama Prasad Mukharjee, MCD Chest Clinic

& Hospital, Patparganj (Near Pandav Nagar Thana),

Delhi-110091,

011-22754649

6 NDMC Chest Clinic, 37, Shaheed Bhagat Singh Marg,

New Delhi-110001,

011-23363746

7 Chest Clinic, Babu Jagjivan Ram Memorial Hospital,

Jahangirpuri, Delhi-110033

011-27638418

8 MCD Chest Clinic, Kalidas Marg, Gulabi Bagh,

Delhi-110007,

011-23654823

9 Kingsway Chest Clinic, MCD RBTB Hospital Campus,

G.T.B. Nagar, Kingsway Camp, Delhi-110009,

011-27652251


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10 Chest Clinic Narela, MCD Chest Clinic, PhC Complex

Lampur Road, Narela, Delhi-110040,

011-27282267

11 MCD Chest Clinic, Mukhiya Market, Johripur Road,

Karawal Nagar, New Delhi- 110094,

011-22935935

12 Jag Pravesh Chandra Hospital & TB Chest Clinic,Shastri Park, Delhi-110053,

011-22186855

13 Baba Saheb Ambedkar Hospital & TB Chest Clinic,

Sector 6, Rohini, Delhi 110085,

011-27056595

14 Lala Hansraj Poly Clinic Building, Ch. Desraj Chest

Clinic, D-16, Sector-7, Rohini, (Near Metro Station

Rohini West), Delhi 110085,

011-27056128

15 Sanjay Gandhi Memorial Hospital Chest Clinic,S-Block, Mangol Puri, New Delhi- 110065,

011-27914169

16 Chest Clinic Guru Teg Bahadur Hospital, Dharamshala

Building, Shahdara, Delhi-110095,

011-22590144

17 Chest & TB Clinic, Dr. Hedgewar Hospital ,

Karkardooma, Delhi-110032,

011-22305005

18 MCD Chest Clinic , Chotta Bazar, Shahdara,

Delhi-110032,

011-22382144

19 Chest Clinic LRS Institute of TB & Respiratory Diseases,

Sri Aurbindo Marg, Meharauli, New Delhi-110030,

011-26855094,

011-26517843

20 Chest Clinic Malviya Nagar, Malviya Nagar Colony

Hospital, Malviya Nagar, New Delhi-110017,

011-26681836

21 MCD Chest Clinic & Hospital, Nehru Nagar, New

Delhi-110083,

011- 26311356

22 Chest Clinic Bijwasan, Near Railway Station,Bijwasan, New Delhi-110065

23 Rao Tula Ram Memorial Hospital Chest Clinic, Jaffer

Pur, New Delhi-110073,

011-28019473

24. Chest & TB Clinic, Deen Dayal Upadhyay Hospital,

Hari Nagar, New Delhi 110064,

011-25129740

25. MCD Chest Clinic, Moti Nagar, New Delhi-110015, 011-25101252

LEPROSY ERADICATION PROGRAMME:

In Delhi Leprosy is near the point of elimination. Multi Drug Therapy (MDT)

treatment for leprosy is available through all government health facilities (dispen-

saries and hospitals) free of cost. In case of suspected leprosy, the patients may

contact the nearest dispensary/hospital.


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CANCER CONTROL PROGRAMME:

CancerControl programme is emphasizing on regular awareness measures for pre-

vention & early diagnosis to downstage commonly occurring cancers. All the district

level Hospitals are maintaining Cancer Clinics once a week. Specialtywise Cancer

Clinics (Cervical Cancer, Oral Cancer, Breast Cancer etc.) are also operational in alltertiary care Hospitals (LN Hospital, DDU Hospital, GTB Hospitals etc.)

Delhi Government has a state of art Delhi State Cancer Institute. Facility of treat-

ment also exists at Lok Nayak Hospital & other tertiary Hospitals.

HYPERTENSION & DIABETES CONTROL

PROGRAMME:

Under the broader ambit control of Non-Communicable Diseases, Government of

Delhi has put special emphasis on control measures of Diabetes & Hypertension.

During 2011-12, slum screening cum counseling campaign was done in Delhi

& more than 70% of slum dwellers 30 and above were covered. Around 70 %

of the screened were found Hypertensive & 7% were found Diabetic. For judi-

cious treatment of Diabetes/Hypertension bi-weekly Diabetes Hypertension clinic

(Monday & Wednesday) is being run in all the Hospital under GNCT of Delhi.

HIV/AIDS CONTROL PROGRAMME:

Screening facility along with counseling is available at Voluntary Counseling

and Testing Centers (VCTC) in different GovernmentHospitals. However, any

medical information if required may be provided by the dispensaries under this

directorate.

OTHER PROGRAMMES:

Some of the activities in regard of various public health programmes such as Pulse

Polio, Malaria and other/Vector Borne Disease Control Programme,Integrated

Disease Surveillance Programme (IDSP),Blindness Control Programme etc. are

also being implemented through its dispensaries.

This Directorate coordinates amongst various health agencies in Delhi involved

in public health including those responsible for vector borne diseases (malaria,dengue etc.) control. Local bodies viz East DelhiMunicipal Corporation, North

Delhi Municipal Corporation, South Delhi Municipal Corporation, New Delhi

Municipal Council and Delhi Cantonment Board are responsible for various pub-

lic health activities (e.g. mosquito control, food licensing, and sanitation) for con-

trol of vector borne diseases in their respective jurisdictional areas and are local

health authorities as per provisions of concerned acts.


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20

PATIENT WELFARE CELL

To ensure the benets of treatment under Delhi Arogya Kosh, Delhi Arogya Nidihi

and treatment in identied private hospitals allotted land on concessional rates to

Economically Weaker Section (EWS) patients, a Patient Welfare Cell has been

created and is functioning from DHS(HQ) directly under the supervision of Medi-cal Superintendent, Nursing Home, DHS (HQ) with the following purposes:

Referring eligible patients of Economically Weaker Section (EWS) in iden-

tied private hospitals, facilitating and monitoring their treatment & their

further follow-up.

Providing nancial assistance to eligible patients for their treatment through

Delhi Arogya Kosh in Government and notied private hospitals.

Providing nancial assistance to below poverty line (BPL) patients for their

treatment through Delhi Arogya Nidhi in Government Hospitals.

Any complaint in this regard by general public may also be sent to the Director

Health Services/MS Patient Welfare Cell.

DELHI AROGYA KOSH

Delhi Arogya Kosh has been established in 2011 to provide nancial assistance uptoRs 5 Lakhs to the needy eligible patients with annual family income upto Rs 3 Lakhs

continuouslyresiding in Delhi for last 3 years from date of application for treatment

for any illness from government hospitals in Delhi and for dialysis of treatment for

cardiac ailments or cancer or organ transplant in any of the notied private hospitals.

DELHI AROGYA NIDHI)

Under the scheme nancial assistance upto Rs. 1.5 Lakhs is provided to patientsbelonging to family living below poverty line (BPL) for treatment taken from

Government Hospital in Delhi for life threatening diseases as per following eli-

gibility criteria :

Patient must be resident of Delhi and has to furnish domicile proof of resid-

ing in Delhi continuouslyfor last three years or more preceding the date of

application.

Patient should belong to an BPL family having either a BPL ration cardor an AAY ration card or obtain an income certicate from area SDM for their

family income.

Application in the prescribed performa with the requisite documents under Delhi

Arogya Nidhi and Delhi Arogya Kosh may be submitted to the Patient Wel-

fare Cell, 6thFloor, DHS(HQ), Karkardooma, Delhi 110032. The forms are also

available on our website or may be collected from the Cell.


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After approval of the cheque of sanctioned amount is issued in the name of Gov-

ernment hospital or authrisation letter to notied private hospital is issued.

FREE MEDICAL FACILITIES IN PRIVATE HOSPITALS

Presently, 44 identied private hospitals, which were allotted land at concessionalrates by land allotting agencies, are providing free treatment to the eligible pa-

tients of EWS category to the extent of 10% IPD and 25% of total OPD, com-

pletely free of any charges

Patient residing anywhere in the country whose family monthly income is less

than the minimum wages of an unskilled worker, presently Rs. 7722/- per month,

is eligible for availing free treatment in these private hospitals. Poor patients may

also go directly to these hospitals for free treatment whose monthly income fromall sources in Rs. 7722/- per family and has been linked to the minimum wages of

an unskilled worker. which would be subject to verication, however treatment

would not be denied for want of verication.

LIST OF PRIVATE HOSPITALS FOR FREE

TREATMENT OF EWS CATEGORY(with phone number of nodal ofcer of hospital)

Action Cancer Hospital, FC-34, A-4 Paschim Vihar,1.

Delhi-110063

45666666

Amar Jyoti Charitable Trust, Karkardooma, Delhi-922.

Batra Hospital, 1, MB Road, Tughlaqabad, Institu-3.

tional Area, New Delhi-110062

29958747

Bensups Hospital, A unit of B.R. Dhawan Medi-4.

cal Charitable Trust, Bensups Avenue, Sector- 12,

Dwarka, Delhi-110075

45550000

Bhagwan Mahavir Hospital, Sector-14 Extn., Mad-5.

huban Chowk, Rohini, New Delhi-110085

27034538/539

Bhagwati Hospital, C-5/OCF-6, Sector-13, Rohini,6.

Delhi-110085

27868935

Bimla Devi Hospital, Plot No.5, Pkt. B,7.

Mayur Vihar-II, Delhi-110091

22788989

Deepak Memorial Hospital & Medical Research Centre,8.

5, Institutional Area, Vikas Marg Extn. Delhi-110092

22444025


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Delhi ENT Hospital & Research Centre, FC-33 Plot9.

No. 13, Jasola, Delhi-110025

39453545

Dharamshila Hospital & Research Centre, Vasundhra10.

Enclave, Delhi-110096

43066666

Dr. B.L Kapur Memorial Hospital, Pusa Road, New11.Delhi-110005

25752887

Flt. Lt. Rajan Dhall Hospital, sector -B , Pocket-I, Ar-12.

una Asaf Ali Marg, Vasant Kunj, New Delhi-110070

42776222,

42776444

Fortis Escorts Heart Institute & Research Centre,13.

Okhla Road, Okhla, Delhi-110025

26825000/

9818590060

Gujarmal Modi Hospital, Mandir Marg, Saket, Delhi-14.

110017

40699999

Guru Harkishan Hospital, Gurudwara Bala Sahib,15.

Ring Road, New Delhi-110013

9213358047/

9891754860

Indian Spinal Injuries Centre, Opp. Police Station,16.

Sector C, Vasant Kunj,Delhi-110070

42255225-30

LINES

Jaipur Golden Hospital, 2, Institutional Area,17.

Sector,2, Rohini, Delhi-110085

27907000

Jeevan Anmol Hospital, Mayur Vihar, Phase-I,18.Delhi-110091

Jivodaya Hospital, Ashok Vihar Phase-1,19.

Delhi-110052

9990223699

Khosla Medical Institute & Research Society,20.

K.M.I.& R. Centre, Paschim Shalimar Bagh,

New Delhi-110088

27472069,

27472119

Kottakkal Arya Vaidyashala, Karkardooma,21.Delhi-110092

22750380/22795237

M.G.S. Hospital, Road No. 35, West Punjabi Bagh,22.

New Delhi-110026

9999744584

Maharaja Agrasen Hospital, West Punjabi Bagh, New23.

Delhi-110026

9958691524

Mai Kamli Wali Charitable Hospital Plot No.12, J-Block,24.

Community Centre, Rajouri Garden, Delhi-110027

45609999

Mata Chanan Devi Hospital, C-1, Janakpuri, Delhi-5825. 45582000

Max Super Speciality Hospital (Max Balaji Hospi-26.

tal) 108-A, IP Extension Patparganj Delhi-110092

4303333


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23

Max Super Specialty Hospital East Wing( A unit27.

of Devki Devi Foundation ), 2 press Enclave Road,

Saket, New Delhi-17

26515050/

9971153354

Max Super Specialty Hospital, FC-50, Shalimar28.

Bagh, Delhi-110090

9711860525

National Chest Institute, Opp. A-133, Niti Bagh,29.

Gautam Nagar, Delhi-110049

26964044

National Heart Institute,49,Community Centre,East30.

of Kailash, Delhi-65

26414156

Primus Super Speciality (Veeranwali) International31.

Hospital, Chander Gupta Road, Chankapuri, Delhi-21

66206620/ 6640

Pushpawati Singhania Research Institute, Sheikh32.Sarai, Phase-II, Saket, New Delhi-110017

30611700/1999/1900

R.B. Seth Jessa Ram Hospital, WEA Karol Bagh,33.

Delhi-110005

45013222

RLKC Metro Hospital, Pandav Nagar, Naraina Road,34.

New Delhi-110028

9968363615

Rockland Hospital, B-33,34, Qutab Institutional35.

Area, New Delhi-110016

47667100

Rockland Hospital, Plot No. HAF-B Phase-1, Sector-36.

12, Dwarka, New Delhi-110075

9560749292

Saroj Hospital, Sector-14, Extn.Near Madhuban37.

Chowk, Rohini, Delhi-85

27903333

Shanti Mukund Hospital, 2 Institutional Area, Vikas38.

Marg Extn. Vikas Marg,Delhi-110092

22371928/ 1932

Sir Ganga Ram Trust Society, Hospital Marg, Ra-39.jinder Nagar, Delhi-110060

25750000

Sri Balaji Action Medical Institute, FC-34, A-4, Pas-40.

chim Vihar New Delhi-110063

42888888

Sunder Lal Jain Charitable Hospital, Phase-III, Ashok41.

Vihar, Delhi-110055

27119964

Venu Eye Institute & Research Centre, Plot-1,Shekh42.

Sarai, New Delhi-17

29251155

VIMHANS, Institutional Area, Nehru Nagar, Delhi-43.

110065

29849010-20/

9871125358

Vinayak Hospital, Plot No. 02, Derawal Nagar,44.

Model Town, Delhi-110009

9311082076


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FREE TREATMENT IN INDRAPRASTHA APOLLO

HOSPITAL

Patients below poverty line, those recommended by Delhi Government Hospitals

and needy patients recommended by Secretary (Health),GNCTD can avail free

treatment, excluding medicines and consumables, at Indraprastha Apollo Hos-

pital. This hospital is under an obligation to provide 200 beds and 40% of total

OPD free to the eligible patients. In the year 2012, more than ten thousand eligible

patients availed free treatment in the OPD and more than two thousand patients

were provided in-door treatment by Indraprastha Apollo Hospital.

REGISTRATION OF NURSING HOMES

The registration of individuals/ institutions carrying out nursing home activities

in Delhi is mandatory under prevailing Delhi Nursing Home Registration Act

1953 & Rules made thereunder from time to time.

Besides registering, this Directorate monitors the quality of health services being pro-

vided by Private Nursing Homes. The registration is done subject to the fulllment of

prerequisites of Delhi Nursing Home Registration Act and renewedevery three year.

The form of registration & list of registered nursing home may be obtained from Nurs-ing Home Cell, Directorate of Health Services of a cost of Rs. 100/- or downloaded

from our website. Any complaint/grievance in regard of nursing home by general

public may also be sent to the Director Health Services/Nursing Home Cell.

ANTIQUACKERY COMPLAINTS

Any person can send his/her complaint regarding quackery (Medical practice by

unqualied, unregistered person) to Chief District Medical Ofcer of the districton plain paper. Necessary action through various professional Councils is imme-

diately taken.

ANTISMOKING CAMPAIGN

This directorate is the nodal agency to implement provisions of Antismoking Act.

Any grievance in this regard may be sent to respective CDMOs or the Director

Health Services.

BIOMEDICAL WASTE MANAGEMENT

It is mandatory to treat biomedical waste as per Bio Medical Waste (Management &

Handling) Rules 1998 and amendments. Rules are available on our website. In case of

any problems related to Biomedical Waste Management Cell may be contacted.


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25

RIGHT TO INFORMATION

This directorate is a Public Authority under provisionsimplement Right to Informa-

tion Act 2005. Ofcers have been designated as Public Information Ofcer (PIOs)

for all ofces under this directorate including districts/Schemes.The Chief District

Medical Ofcers, Additional Director (MHS) and Additional Dircetor (SHS) are thePIOs for their respective district/scheme. Applications under RTI Act may be submit-

ted to the PIOsconcerned. There is seperate PIO for DHS(HQ).

PIO, DHS(HQ):F-17 Karkardooma, Delhi-110032, Phone :22393515

First Appellate Authority:Additional Director, DHS(HQ)with ofce on First Floor,

DHS(HQ), F-17, Karkardooma,Delhi 110032, Phone 22306239 is the First Appellate

Authority under the Act for all ofces under Directorate of Health Services.

GRIEVANCES

Ofcers have been designated to address the public grievance in all the districts

under this directorate. In case of any complaint/suggestions from any individual

or RWAs, complaints will be acknowledged & necessary action will be taken

within a short time frame.

In case of problems are not addressed, Ofcer Incharge Public Grievances maybe contacted at DHS (HQ).

DELHI GOVT. EMPLOYEES HEALTH SCHEMES

(DGEHS)

All Delhi Govt. Employees/retired pensioners are eligible to become members

of DGESHS for availing benet of the scheme at prescribed subscription rates.

The scheme is compulsory for serving employees unless covered by any other

governmentscheme.

All govt. health facilities hospitals are recognized health facilities under the

scheme. In addition 124Private hospital/diagnostic centers are recognized for

purpose of medical treatment as referral centers in NCT of Delhi and30 Private

hospital/diagnostic centers are recognized inNCR. The list of hospital is avail-

able at DGEHS webpage on website: health.delhigovt.nic.in. (accessible through

menuDHSDGEHS)

Referral along with permission of competent authority is required for non emer-

gent treatment in private recognized hospitals. There is provision for separate

counters for registration and distribution of medicines in Delhi Govt. Hospital.


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26

Cashless treatment facility is available for the pensioners during nonemergent

condition with authorization/permission by the AMA. For more information the

concerned dispensary incharges may be contacted.

In case of problems at the dispensary please contact the Medical Ofcer Incharge

of the dispensary attached. If the problem is not resolved, SPO(DGEHS) email :Phone may be contacted.

The medical reimbursements are made by the ofce of beneciary for reimburse-

ment related problems the ofce concerned may require to be approached

IMPORTANT PHONE NUMBERS

DIRECTORATE OF HEALTH SERVICES (HQ)

Designation Ofce Phone No./

Fax No

1 Director Health Services 22309220,

22306396(Fax)

2 Addl. Director (DHS(HQ)) 22306239

3 Addl. Director (Planning) 22301248

4 Addl. Director (Biomedical Waste

Management, Anti Quackery , THOA CME)

22304549,

22302441

5 Addl. Director (Court Case Cell/ Care Taking) 22304568

6 Addl. Director (Public Health-I)

Tobacco Control Programme

23653641,

7 State Programme Ofcer (RNTCP) 23646173,23646049

8 Addl. Director (Public Health-II)

Disaster Management, Non-communicable

Disease Control : Cancer Control, Diabetes,

Hypertension Programme

22393512

9 Addl. Director (Public Health-III)

Leprosy Control, Silicosis, Fluorosis, State

Awards

22304362, 22304577

10 Addl. Director (Public Health-IV) Water

and Vector Borne Diseases, Swineu, IDSP

22305657

11 Addl. Director Hospital Cell 22382268


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27

12 Addl. Director (State Health Intelligence

Bureau, Computers, State Nursing cell)

22305634,

Fax-22306226

13 Addl. Director (CPA) 22307706, 22307738

14 Addl. Director (NRHM Co-ordination,

National Prog. For Control of Blindness,Deafness Control)

22307745

15 Addl. Director (DGEHS) 22391435

16 CMO (State Health Intelligence Bureau,

Computers, State Nursing Cell)

22305634, Fax-

22306226

17 CMO (Grant in Aid, PIO) 22393515

18 MS (Nursing Homes /Patient Welfare Cell) 22307133,

19 OSD to DHS/ Public Grievances 22309231

20 Administrative Ofcer 22301028

21 Dy. Controller of Accounts 22307250

22 Accounts Ofcer 22305713

23 Programmer, Computer Cell 22308094

24 Control Room DHS, HQ Tele/Fax-22307145

DISTRICTS/SCHEME

Name Ofce Telephone No

25 CDMO (Central) 23611817, 23516693

26 CDMO (East) 22374791

27 CDMO (New Delhi) 28524197

28 CDMO (North) 23646687, 23653176

29 CDMO (North East) 22116203

30 CDMO (North West) 27861592, 27861464

27555056

31 CDMO (Shahdara) 22116203

32 CDMO (South) 2693339,26692389

26693026(F)

33 CDMO (South East) 26561371

34 CDMO (South West) 25081252, 25089596

35 CDMO (West) 25255021,

25281388(F)

36 Addl. Director (School Health Scheme) 22377441, 22377442

37 Addl. Director (Mobile Health Scheme) 27864430, 27860225


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OTHER IMPORTANT TELEPHONE NUMBERS

Police 100

Delhi Fire Services 101

Ambulance/CATS 102/1099

Child Helpline 1098

BLOOD BANKS

State Blood Transfusion Centre, GTBH 20515815

Regional Blood Transfusion Centre, LN Hospital 23233809, 23231023

Regional Blood Transfusion Centre

DDU Hospital

25129345

Blood Bank Organisation AIIMS 26561123, 26588641

Safdarjung Hospital Blood Bank 26168470, 26163072

Ram Manohar Lohia Hospital Blood Bank 23365581, 23094959

Red Cross Society Blood Bank 23716441-43

EYE BANKs

AIIMS 26588500,26593060

Guru Nanak Eye Centre 23234612

BatraHospital 29958747

WHAT TO DO IN CASE OF MEDICAL EMERGENCY?

ANY MEDICAL EMERGENCY

During dispensary hours (ordinarily 8.00 AM to 2.00 PM) contact the nearest dis-

pensary or outside dispensary hours take the patient to the nearest hospital.

ACCIDENTS AND INJURIES (TRAUMA)

Take the person to the nearest hospital. Dedicated trauma centres are functioning

Sushruta Trauma Centre behind IP College and JPN Apex Trauma Centre, Ring

Road, Near Safdarjung Hospital.

BURNS

In case of minor burns, after rst aid (Cooling under cool running water for 10 to

50 minutes) contact your nearest health facility. In case of major burnsCall CATS/

Ambulance for help or take the patient to the nearest hospital.


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WHAT TO DO IN CASE OF MEDICAL EMERGENCY?

DROWNING

In case of drowning, call the Fire Service (101) or Police Control Room (100) or

Centralised Ambulance and Trauma Services (1099) for help and take the patient

to nearest hospital.

AMBULANCE FACILITIES

Services of the CATS/Ambulance are free in medical emergencies. However, pay-

ment has to be made if condition is not an emergency. The paramedics in the

CATS/Ambulance van will decide whether the case is an emergency or not. Tel:

1099 & 102.

Any person can take the injured person to any hospital and it will not be manda-

tory for him/her to reveal his/her identity. No Hospital or nursing home, private

or government can refuse emergency treatment even if the case is indicated as

medicolegal case according to a supreme court.

OUTBREAK OF DISEASES

Contact the nearest health facility or the District Health Ofcers(MCD)/ChiefDistrict Medical Ofcer of the area for reporting any outbreak of disease (a large

number of cases of the diseases in the area) that is likely to be epidemic phone

for example, cholera, dengue, chickenpox, jaundice etc. or DHS Control Room:

at Phone No. 22307145.

RIGHTS AND RESPONSIBILITIES OF THE PATIENT

RIGHTSAs a patient at the Delhi Govt. Dispensary /Health Centre you have the right to :

Considerate and respectful medical care

To get medicines available in the dispensary without any cost

Know the name of the treating doctor/staff

Have personal privacy respected,

Receive care in a safe environment, free from mental, verbal, physical orsexual abuse and neglect, exploitation or harassment,

Respect for your cultural, psychosocial, spiritual and personal values, beliefs

and preferences,


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Receive information about your health status, diagnosis, course of treatment,

prospects for recovery and outcomes of care (including unanticipated out-

comes) in terms you can understand,

Request or refuse treatment, to the extent permitted by law(However, you do

not have the right to demand inappropriate or medically unnecessary treat-ment or services or to refuse to cooperate with the care necessary for you

safety based on the plan of care),

To reasonable responses to any reasonable requests made for service,

File a complaint or grievance.

RESPONSIBILITIES

As a beneciary at the Delhi Govt. Dispensary /Health Centre you have thefollowing responsibilities

Respecting the rights and property of other patients and staff

Following dispensary rules, regulations and policies affecting patient care

and conduct

Cooperating with the health center/dispensary staff who provide care to you

Conducting in a respectful manner in communications and interactions with

Health Centre staff and other patients. This includes refraining from inappro-

priate, discriminatory, harassing or abusive language and behavior.

Reporting accurate and complete information regarding any matters pertain-

ing to your health to the doctor and other health care workers.

Preserve all the records of your illness.

Follow the prescribed treatment faithfully.

Follow the doctors instructions diligently.Accepting the consequences of your own decisions and actions if you choose

to refuse treatment or not to comply with the instructions given by your health

care provider.

Bein Queue and maintain discipline.

Take necessary preventive measures in case of infectious diseases as per the

doctors instructions.

Bring to the notice of your dispensary incharge if you see something wrong

happening.

Be aware that doctors and nurses are human beings and are amenable to

mistakes and lapses. Your behavior with them may affect their performance.

Treat doctors and nurses with respect. Have faith in your doctor. The doctor

will try to give the best treatment within the available facilities.


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There may be some deciencies due to extreme patient load and limited

resources, please co-operate.

Elderly, DGEHS beneciaries are allowed preferential treatment. Please

respect their right.

The dispensary is a smoke free zone, Do not smoke.Help us in keeping the dispensary clean and hygienic. Do not litter or spit in

the premises.

Suggestions for improvement of this charter are welcome

Prepared and Published by

State Health Intelligence Bureau

Directorate of Health Services, Govt of NCT of Delhi

2014


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Draft Citizen Charter-DSHindi

Documents

citizen of delhi

health carefacilities

new delhi

public health activitiesunder

school health clinics

mobile health clinics

health related activities

medicalpublic health