Doreen tan

Singapore 2010

Youth Olympic Games

BLAZING THE TRAILBLAZING THE TRAIL

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Doreen Tan, Head (Knowledge Management)

Singapore Youth Olympic Games Organising Committee (SYOGOC)

23 Nov 2010

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Singapore 2010 Youth Olympic Games Organising Committee

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- A ‘Shiok’ Journey

First Olympic-level Eventin Singapore

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Background

� Jul 07: IOC announces the creation of the Youth Olympic Games (YOG)

� Aug 07: Announcement of Singapore’s bid for YOG

� Oct 07: Bid submission to IOC

� Nov 07: Singapore becomes short-listed with Athens, Bangkok, Moscow and Turin

� 21 Feb 08: Singapore won the bid to host inaugural YOG

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“This is a historic moment. Some of us are having ou r exams tomorrow, including me, but this is more important. I wanted to let everyone see that

Singapore deserves to host the games”

– Cindy Chin, 20 years old, Singapore Management University student at the bid announcement on 21 Feb 2008

� 21 Feb 08: Singapore won the bid to host inaugural YOG

� Apr 08: SYOGOC formed as part of MCYS

First Brand New Olympic-Level Event in Singapore

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• Co-Construction with IOC

Use of existing venues

� 13 existing facilities upgraded

� 5 new construction

Different service levels

� Pooled transport services

� Shared spaces and

Focus on the Olympic values

� Culture & Education Progamme

A New Olympic Product

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moved forward for the Games

facilities

� “Give-Way” Youth Olympic Lane

� World Junior Championship standard

First Brand New Olympic-Level Event in Singapore

to be Completed in 2.5 years

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to be Completed in 2.5 years

Facts and Figures

A Games for Everyone…

14 to 26 August 2010

3,600 youth athletes, 1,700officials, 204 NOCs

26 Olympic sports, 201 events, 18 competition venues

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5 Culture and Education Programme Themes, 7 Formats, 50 Activities

3,000 Olympic Family Members

1,900 Media

20,000 Volunteers

370,000 Tickets

One-Off Opportunity

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SHOWCASE SINGAPORE INTERNATIONALLY

One-Off Opportunity

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ESTABLISH AS A MULTI-SPORT EVENT HOST

One-Off Opportunity

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LEARN AND RETAIN MAJOR GAMES KNOW-HOW

Resulting in …

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Clear Business Objectives for KM

Learn-As-You-Go K Capture & Transfer

Objectives

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Learn-As-You-Go Principle

Learn

ExtractReview

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Extract

PlanPerform

Review

5 Planning Phases

Operations readiness

Operations

Dissolution

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Foundation

Operations Planning

readiness

Knowledge capture

Knowledge capture

Knowledge capture

Knowledge capture

Knowledge transfer

Knowledge transfer

Knowledge transfer

Knowledge transfer

KM Activities - Foundation

• Shared drive and folder structure– SSC taxonomy– Division to functional area to venue– IOC OGKM (Olympic Games KM extranet) and orientation materials

• Filenaming convention

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• Registry procedures and databases– File structure mirror taxonomy– Digitization of records– Document and media

• Forms and templates

• Staff induction

KM Activities - Recurrent

• KM workshops

– Process mapping

– After-Action Reviews

• Senior mgt interviews

• SYOGOC-wide sharing sessions

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• SYOGOC-wide sharing sessions

– 6 months ahead

• Study trips

– Contact reports– Sharing sessions

• Catalyst for other review and sharing sessions

KM Activities - Deliberate

• Venue planning activities

– Venue planning toolkit– Venue planning retrospect– Venue operating manuals

• Terms and abbreviations

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• Venue operating manual and policy review

• Games-Time During-Action-Reviews

– 45 volunteers deployed to >20 venues

KM Activities – Transfer

• IOC transfer-of-knowledge materials

• Observers Programme and Visitors Programme

• Debrief to IOC, Nanjing and other parties

• Post-Games reports

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• Post-Games reports

• Senior management learning videos

• Collaboration with CSC for cross-government sharing

• Transfer of documents and records to SSC and National Archives

Key Lessons Learnt

• Balanced KM framework

• Pulse of the organisation

• Senior management support and will

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• Senior management support and will

• Support from KM coordinators

• KM systems need not be sophisticated

Q&A

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Last Page:

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Distribution of this material or derivative of this material in any form is strictly prohibited without the express written permission from the Singapore Youth Olympic Games Organising Committee (SYOGOC).

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