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Page 1: Direct Mailer

It’s not just football...

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It’s my banterwith the lads.

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It’s my day outwith the family.

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With the unstinting backing of the supporters, the team hasrecorded many unforgettable, even iconic, results inensuring 'second season syndrome' has never been a realconcern during the current top flight campaign.

The club has now taken the bold step of reducing seasonticket prices and providing more flexible payment optionsincluding a new direct debit scheme to give as manysupporters as possible the chance to book their seat forwhat we hope will be an unprecedented third successiveterm of Barclays Premier League football.

We look forward to welcoming you back to The Hawthorns.

Benefits of being a Season Ticket holder:19 Premier League games, ticket priority for all home (Cup) and away fixtures, free fixture card, free away travel voucher*,admission to all home reserve fixtures, free admission to “Watch the Team Train” at The Hawthorns, 5% discounts on retailand corporate purchases, access to club loyalty scheme.

*The Club will designate one free travel away fixture per season. Season ticket holders will receive priority on spaces available on a first come first served basis.

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Web: www.wbaseasonticket.co.ukTelephone: 0871 271 9780Email: [email protected]

2012/13 SEASONTICKET PRICES*

West Stand

East Stand Upper

East Stand Lower

Birmingham Road

Smethwick End

£449Save £50

£449Save £50

£399Save £50

£349Save £50

£349Save £50

Online before 1st June

*Applications should be made by 1st June 2012. Tickets purchased are subject to the agreementof West Bromwich Albion FC terms and conditions which can be issued via the Ticket Office. Booking fees do not apply (excluding direct debit). The club has the rights to increase the price of a season ticket post 1st June 2012.

It’s not just football, it’s life.Make it part of yours. Renew online and save

Telephone/Post before 1st June

10 monthdirect debit

£459Save £40

£459Save £40

£409Save £40

£359Save £40

£359Save £40

£499inc. £40 fee

£499inc. £40 fee

£449inc. £40 fee

£399inc. £40 fee

£399inc. £40 fee

Visit www.wbaseasonticket.co.uk to get the best possible savings with no booking fees. With only 20,000 season tickets available, get yours before 1st June 2012.

Ways to pay:MasterCard / Visa / Maestro / Solo / Cash (in person at the TicketOffice) / Direct Debit – Zebra Finance (further details enclosed) /Albion MasterCard (further details enclosed)

Ticket Office opening hours:Monday, Tuesday, Thursday & Friday 9am – 5pmWednesday 10am – 5pmSaturday non-match day 9am – 12noonSunday non-match day closedMatch days from 9am until kick-off

Important information:• To guarantee your existing seat you must renew by 1st June

2012. Thereafter seats will be released to new applicants• Concessionary prices in the West Stand only relate to the

renewal of existing concessionary seats• Student rates only apply to those with a valid NUS card and

those in full time education• All concessionary tickets require a digital photograph – these

can be taken free of charge at the Ticket Office or emailed [email protected] (please note supporters who have alreadysupplied a photograph previously will not need to do so again)

50*UP TO

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(age 0-3) (age 4-10)

(age 11-16)

We are Albion Adult membershipBecome an adult member and receive the following benefits:

• Welcome Letter• Branded presentation case• Promotional DVD• Useful information leaflet• Home and away ticket priority• Fixture card• Free away travel voucher*• Free admission voucher for all home reserve fixtures• Opportunity to attend special organised events• Free admission voucher to “Watch the Team Train” at The Hawthorns• 5% discount on retail and corporate purchases

*The Club will designate one free travel away fixture per season. Season Ticket holders will receive priority on spacesavailable on a first come first saved basis.

Become a junior member and receive all of the above benefits:

All memberships

just 5

Register

Web: www.wbaseasonticket.co.ukTelephone: 0871 271 9822Email: [email protected]

Away season tickets:Only available to home Season Ticketholders at a cost of £150, which is made upof a £5 non-refundable deposit per awaygame and an administration charge. You willbe issued with a booklet containing onevoucher per away League match. Use thisvoucher to purchase away match tickets, lessthe £5 deposit already paid.

Should the club be allocated insufficienttickets for an away League match to satisfyall Away Season Ticket holders, the club willallocate tickets based on loyalty pointsgained per account. Dates will be issued forcollection and payment of tickets for eachaway match.

To purchase or renew your Away SeasonTicket go to www.wbaseasonticket.co.uk orcomplete and return the attachedapplication. Application/Renewal deadline1st June 2012.

Ticket re-prints:Re-prints will be charged at: Stilecards £5,Match tickets £2

Moves & UpgradesIt is possible to upgrade or move yourseason ticket for individual matches. The costwill be the full match day price for your newseat less the pro-rata price already paid.

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Installment Plan Application Form (*mandatory fields)

Season ticket(s) price* Number of tickets

Supporter no. 1* Stand/block Stand/block Stand/block

Supporter no. 2 Stand/block Stand/block Stand/block

Your Personal Details

Surname

Forename(s)* Date of birth

Mr Mrs Miss Ms Other

Title*

DD / MM / YYYY

Your Personal Details Continued

Address

Previous address if less than 3 years*

Home telephone number* Mobile telephone number*

Email address

Time at this address

Years / months

Status

Married

Are you?

Employed

Single Divorced Sperated Widowed

Self employed Student Unemployed Retired

Zebra Finance helpline:

0845 634 1199

It’s my direct debit.The Zebra Season Ticket Finance Scheme provides you with themost convenient and cost effective way of purchasing yourseason ticket for West Bromwich Albion’s home League fixturesfor the 2012/13 season. With the added bonus of being interestfree. Apply online at www.wbaseasonticket.co.uk or completethe below application form*.*Online discounts do not apply to the Zebra Season Ticket Finance Scheme

Supporter no. 3 Stand/block Stand/block Stand/block

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Season ticket agreement number (Office use only)

Data Protection

In considering your application for credit, we will search your record at creditreference agencies. They will add to your record details of our search andyour application and this will be seen by other organisations that makesearches.We will use a credit scoring or other automated decision makingsystem when assessing your application. We will also add to your record withthe Credit Reference Agencies’ details of your agreement with us, thepayments you make under it, and any default or failure to keep its terms andany change of address you fail to tell us about where a payment is overdue.

It is important that you give us accurate information. We will check yourdetails with fraud prevention agencies, and if you give us false or inaccurateinformation and we suspect fraud, we will record this. Your record will beshared with other organisations and used by them to;-

help make decisions about credit for you and members of your household,trace debtors, recover debt, prevent money laundering and fraud.

We, the Credit Reference Agencies and Fraud Prevention Agencies will alsouse your record for statistical analysis about credit and about insurance andfraud. Fraud Prevention Agency records will also be shared with otherorganisations to help make decisions on motor, household, credit, life andother insurance proposals and insurance claims, for you and members of yourhousehold. We may disclose information contained in this agreement to itsagents and nominated retailers who relate to this agreement.

If you want to have details of those credit reference and prevention agenciesfrom whom we obtain and to whom we pass information about you, pleasetelephone us on 0845 634 1199.You have a right to receive a copy of theinformation we hold about you. To obtain a copy of these details, you mustwrite to us at: Compliance Department, Unit 1, Heritage Business Centre,Derby Road, Belper, Derbyshire, DE56 1SW. A fee will be payable.

Customer's Declaration

a) These particulars and any others given by you are true and correct.b) The finance agreement is between you and Season Ticket Credit, the

Football Club plays no part in decisions on credit.c) I hereby authorise you to pay the price of the Season Ticket to the

Football Club on or after the date of this agreement.d) I authorise you to apply for any necessary references regarding

my application.e) I hereby authorise and request for you to contact me by telephone at my

place of employment on matters relating to this transaction and I haveprovided you with telephone number(s) for use in this connection. Iunderstand that this authority and request can be withdrawn at any time in writing.

IMPORTANT - USE OF YOUR INFORMATION

You have a right to know how we will use your personal information. It isimportant that you should read the ‘Data Protection’ notice before yousign.Whether or not your application is accepted, you agree:

i) we may send you information about products of ours that may be ofinterest to you; and

ii) we may pass your details onto other companies to send you informationabout their products.

You have a right at any time to stop us contacting you by post, telephone ore-mail, or giving your details to others for these purposes. You may write toCompliance Department, Unit 1 Heritage Business Centre, Derby Road,Belper, Derbyshire, DE56 1SW, if you wish us to stop.

The Football Club works closely with Season Ticket Credit to bring you thisbeneficial payment option and would appreciate your continued adherenceto your credit agreement so the Football Club does not have to investigateattendance of Season Ticket holders.

Signature of customer Date

Please return with your season ticket application to:West Bromwich Albion FC, The Hawthorns, West Bromwich, West Midlands B71 4LF

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Make West Bromwich Albion part of your life with the Albion Mastercard

0% p.a. interest for 9 months* on your 2012/13 Season Ticket

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It’s all about the passion…The new season is coming and it’s time to think about where you’ll besupporting your team, so make sure you secure your place in the crowd with an Albion MasterCard with our 9 month 0% offer.

It’s simple to enjoy:

• Apply at www.albionmastercard.com for an Albion MasterCard• If your application is successful, your Albion MasterCard will be sent within ten working days• Activate your Albion MasterCard by calling the number found in your welcome pack• Finally, purchase your Season Ticket on your new Albion MasterCard before 31 August 2012 and you’ll qualify for the

0% interest on that purchase for 9 months*

If you already have an activated Albion MasterCard simply complete the relevant section within the online application process and we’ll do the rest.

Representative Example. Standard Purchases: 19.9% p.a. variable.Total amount of credit: £1200**. Representative APR: 19.9% variableThis is for Illustrative purposes only and actual total amount of credit may differ.

Subject to status. Applicants for credit must be aged 18 or over and UK resident. The Albion MasterCard is issued by Sygma Bank UK, a Creation Group Company, Chadwick House, Blenheim Court,Solihull B91 2AA.

*For Season Ticket purchases of £254.99 or over (after any applicable discount): For the special “no interest for nine months offer”, no interest shall then be charged on qualifying Season Ticketpurchase(s) for the nine months following the date of purchase(s) provided that the purchase is made before 31.08.12. After the nine month period the interest rate for Standard Purchases applicableto the account is then payable on any remaining balance of the Season Ticket purchase. To qualify, Season Ticket purchases must be made via the Ticket Office or online on a valid Albion MasterCardin a single transaction. The promotion may be withdrawn or extended by Albion Football Club at any time without prior notice.

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Season Ticket & Membership

Application FormDETAILS MUST BE COMPLETED IN FULL FOR YOUR APPLICATION TO BE ACCEPTED.Please complete your details in BLOCK CAPITALS and return your application form to: Season Tickets 2012/13, West Bromwich Albion Football Club, The Hawthorns, West Bromwich, West Midlands, B71 4LF

Master Season Ticket Holder or Member

Season Ticket or Member2

Title

First Name

Surname

Membership No

Address

Postcode

Daytime Tel

Evening Tel

Mobile No

Email

Date of Birth

All Applications

PLEASE COMPLETE CATEGORY REQUIRED

ADULT

JUNIOR (U17) before31st August 2012

YOUNG ADULT(17-U21) before 31st August 2012

SENIOR (OVER 60)as of 31st August 2012STUDENT

DISABLED CARER

New Applications

STAND PREFERRED

SEASON TICKET

I wish to renew/purchase seasonticket/s as indicated(delete as appropriate)

I wish to renew/ purchasean away season ticket @£150 (delete asappropriate)

AWAY SEASON TICKET

I wish to renew/ purchasea membership @ £5(delete as appropriate)

MEMBERSHIP

ROW

SEAT(S)

PAYMENT DETAILS FOR SEASON TICKETS, CAR PARKS, AWAY SEASON TICKETS

Card No.

Issue No. (Maestro only) Security No.

Valid From Date / Expiry Date /

Name on Card

House No

Signature

Postcode

2012/13 – AUTHORISATION PAYMENT

I HEREBY AUTHORISE WBA TO AUTOMATICALLY CHARGE THE ABOVE FEE AS INDICATED

West Bromwich Albion Football Club will use your information for administration purposes and to tell you about new offers, products and services, which may be of interest to you. We may also share yourinformation with our carefully selected business partners. We or they may contact you by mail, telephone, SMS, fax or email. Please tick this box if you do not wish to receive information from us

Please tick this box if you do not wish to receive information from our business partners

I ENCLOSE THE SUM OF:

£

CASH (PAYMENT IN PERSON ONLY)

ALBION MASTERCARD

MASTERCARD

VISA

SOLO

MAESTRO

Title

First Name

Surname

Membership No

Address

Postcode

Daytime Tel

Evening Tel

Mobile No

Email

Date of Birth

/ / /

Page 12: Direct Mailer

It’s my club, it’s my passion,it’s my Albion.

If undelivered please return to: West Bromwich Albion FC, The Hawthorns, West Bromwich, West Midlands B71 4LF