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Regional Learning Session December 4, 2015 Today’s Learning Objective Sharing best practices and lessons learned with our public-private partners Break-Out Session Topics High Value Primary Care Medical Neighborhood Referral Infrastructure Quality Transparency Upcoming Regional Learning Sessions Please save these dates from 8:30-11:30am: April 8, 2016 August 19, 2016 December 9, 2016 www.hcgc.org
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December 4th 2015 Regional Learning Session Slides

Jul 24, 2016

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Page 1: December 4th 2015 Regional Learning Session Slides

Regional Learning Session December 4, 2015

Today’s Learning Objective Sharing best practices and lessons learned with our public-private partners

Break-Out Session Topics • High Value Primary Care

• Medical Neighborhood

Referral Infrastructure

• Quality Transparency

Upcoming Regional Learning Sessions

Please save these dates from 8:30-11:30am: April 8, 2016

August 19, 2016

December 9, 2016

www.hcgc.org

Page 2: December 4th 2015 Regional Learning Session Slides

www.hcgc.org

The Healthcare Collaborative of Greater Columbus is a non-profit, public-private partnership. We serve as a catalyst, convener, and coordinator of healthcare transformation & learning in Greater Columbus.

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Regional Learning Session December 4, 2015

Page 3: December 4th 2015 Regional Learning Session Slides

Build collaborations with providers,

purchasers, social services

~trust~

Catalyze best practices ~awareness~

Convene diverse stakeholders

~exploration~

Coordinate activities that

transform healthcare delivery and value

~commitment~

Measure actionable results

~collective impact~

Apply collaborative learning ~spread knowledge~

Our Collaborative Process

transform healthcare

delivery and value

www.hcgc.org

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Page 4: December 4th 2015 Regional Learning Session Slides

Our Public-Private Board of Directors

• Mike Stull (Board Chair) Employers Health, Business Representative

• Dianne Radigan (Board Vice Chair) Cardinal Health, Franklin County Representative

• Bill Wulf, M.D. (Board Treasurer) Central Ohio Primary Care, Columbus Medical Association Representative

• Doug Anderson (Board Secretary) Bailey Cavalieri, City of Columbus Representative

• Jeff Biehl (President) non-voting, ex-officio • Dianne Biggs Labor Representative • Tara Britton The Center for Community Solutions,

United Way of Central Ohio Representative • Sarah Durfee, RN Ohio Public Employees

Retirement System, Purchaser Representative • Jerry Friedman The Ohio State University Wexner

Medical Center, Hospital Representative • Jeff Geppert Battelle, Health Care Representative • Thomas Hadley Wells Fargo Insurance Services,

Chamber of Commerce Representative • Kevin Hinkle Anthem Blue Cross & Blue Shield,

Health Plan Representative • Isi Ikharebha Physicians CareConnection,

Consumer Representative

• Karen King, M.D. Northwest Ob/Gyn, Columbus Medical Association Foundation Representative

• Teresa Long, M.D. Columbus Public Health, Health Department Representative

• Tani Mann The Dispatch Printing Company, Employer Representative

• Julie Erwin Rinaldi Syntero, Behavioral Health Representative

• Valerie Ruddock Nationwide Children’s Hospital, Hospital Representative

• Greg Sawchyn, M.D. OhioHealth, Hospital Representative

• Benjamin Shaker Mount Carmel Health System, Hospital Representative

• Dana Vallangeon, M.D. Lower Lights Christian Health Center, Community Health Center Representative

• Bruce Wall, M.D. Aetna, Columbus Medical Association Representative

• Todd Weihl, D.O. OhioHealth, Columbus Osteopathic Association Representative

www.hcgc.org

Page 5: December 4th 2015 Regional Learning Session Slides

Lead Supporter

Major Supporters

Individual & Corporate Donations

100% of our Board of Directors

& Staff

Additional Supporters

Our Public-Private Funding Partners

Clarity Consultancy Services, our social enterprise subsidiary

Page 6: December 4th 2015 Regional Learning Session Slides

Celebrate 2015 Collaboration In Greater Columbus

Page 7: December 4th 2015 Regional Learning Session Slides

Collaborative Learning …hosting safe learning space with healthcare teams, purchasers, and social services to explore actionable best practices and apply lessons learned

2009

Population

Health Management

… advancing health care

delivery and payment

innovations designed to

improve health outcomes and bend the cost

curve

www.hcgc.org

Behavioral Health Learning Group

Medical Neighborhood Learning Group

Navigator & Certified Application Counselor Learning Group

Public-Private Board of Directors

Purchaser Learning Group

Quality Improvement Learning Group

Regional Learning Sessions

Evolution of Regional Healthcare Improvement Activities

Page 8: December 4th 2015 Regional Learning Session Slides

Collaborative Learning: Alignment with National Best Practice

www.hcgc.org

Page 9: December 4th 2015 Regional Learning Session Slides

Collaborative Learning …hosting safe learning space with healthcare teams, purchasers, and social services to explore actionable best practices and apply lessons learned

Patient-Centered Medical Homes …advancing high-value primary care to improve access, care coordination, and patient engagement

2009

Population

Health Management

… advancing health care

delivery and payment

innovations designed to

improve health outcomes and bend the cost

curve

www.hcgc.org

Participating in transformation coordinated by others…

Ohio’s State Innovation Model (SIM) Initiative

SW Ohio Comprehensive Primary Care (CPC) Initiative

Ohio Patient-Centered Primary Care Collaborative (OPCPCC)

Evolution of Regional Healthcare Improvement Activities

Page 10: December 4th 2015 Regional Learning Session Slides

High-Value Primary Care: Alignment with National Best Practice

www.hcgc.org

Page 11: December 4th 2015 Regional Learning Session Slides

Collaborative Learning …hosting safe learning space with healthcare teams, purchasers, and social services to explore actionable best practices and apply lessons learned

Patient-Centered Medical Homes …advancing high-value primary care to improve access, care coordination, and patient engagement

Quality Transparency …advancing the sharing of clinical data to improve quality and monitor impact on chronic disease

2009

Population

Health Management

… advancing health care

delivery and payment

innovations designed to

improve health outcomes and bend the cost

curve

2014

www.hcgc.org

Quality Sharing for Quality Improvement Project

Public Quality Sharing Project

Evolution of Regional Healthcare Improvement Activities

Page 12: December 4th 2015 Regional Learning Session Slides

www.hcgc.org

Quality Sharing: Alignment with National Best Practice

Page 13: December 4th 2015 Regional Learning Session Slides

Public Sharing for Quality Improvement Project

www.hcgc.org

Pilot Purpose: Based on nationally endorsed measures for managing chronic conditions: • Compile all-payer data every six

months from electronic medical records (EMRs) at participating primary care practice sites.

• Share comparable quality data across participating providers and regional purchasers.

• Apply learning from quality reports to catalyze quality improvement.

Participating Providers

• Central Ohio Primary Care

• Heart of Ohio Family Health

• Lower Lights Christian Health Center

• Mount Carmel Medical Group

• OhioHealth

• PrimaryOne Health

• Southeast, Inc.

• The Ohio State University Wexner Medical Center

Page 14: December 4th 2015 Regional Learning Session Slides

www.hcgc.org

Quality Sharing Project Snapshot: Q3/2014 – Q2/2015 (data not risk adjusted)

• 8 Primary Care Organizations

• 107 Practice Sites

# Patients Healthy People 2020

Target

# Practices ≥ 2020 Target

Regional Average

Regional Variation

Colorectal Screening for Patients 50-75 [NQF #0034]

166,822 71% 18

48% 3 - 99%

Diabetes Patients 18-75, Hemoglobin A1c IN Control (≤ 9%) [NQF #0059 ]

61,769 83.9% 49

79% 26 - 96%

Hypertensive Patients 18-85, Blood Pressure Management (<140/90) [NQF #0018]

148,804 61.2% 88

70%

41 – 86%

Page 15: December 4th 2015 Regional Learning Session Slides

www.hcgc.org

Public Quality Sharing Project : Regional Website Launch on December 9th

Page 16: December 4th 2015 Regional Learning Session Slides

www.hcgc.org

Public Quality Sharing Project : Consumer Reports Magazine May 2016

Page 17: December 4th 2015 Regional Learning Session Slides

Collaborative Learning …hosting safe learning space with healthcare teams, purchasers, and social services to explore actionable best practices and apply lessons learned

Patient-Centered Medical Homes …advancing high-value primary care to improve access, care coordination, and patient engagement

Quality Transparency …advancing the sharing of clinical data to improve quality and monitor impact on chronic disease

Medical Neighborhood Referral Infrastructure …advancing exchange of referrals between healthcare and social services organizations to improve care coordination

2009

Population

Health Management

… advancing health care

delivery and payment

innovations designed to

improve health outcomes and bend the cost

curve

2014

www.hcgc.org

Evolution of Regional Healthcare Improvement Activities

Page 18: December 4th 2015 Regional Learning Session Slides

Medical Neighborhood: Alignment with National Best Practice

www.hcgc.org

Page 19: December 4th 2015 Regional Learning Session Slides

Build new and accountable clinical-community partnerships

www.hcgc.org

Medical Neighborhood Referral Infrastructure

Page 20: December 4th 2015 Regional Learning Session Slides

Referral Process Between Social Service Agencies and Healthcare Providers

Organization A

Client Data

Client Data

Client Data

Client Data

Client Data

Referral Type

Fax

Email

Phone

Mail

Organization B

Organization C

Organization E Organization

D

Current Referral Process Medical Neighborhood Referral

Infrastructure

Page 21: December 4th 2015 Regional Learning Session Slides

Referral Process Between Social Service Agencies and Healthcare Providers

Organization A

Client Data

Client Data

Client Data

Client Data

Client Data

Organization B

Organization C

Organization E Organization

D

Shared Referral Infrastructure

Emerging Referral Process Medical Neighborhood Referral

Infrastructure

Page 22: December 4th 2015 Regional Learning Session Slides

www.hcgc.org

Participating Provider Organizations • Central Ohio Primary Care • Helping Hands Health and Wellness

Center • Lower Lights Christian Health Center

• PrimaryOne Health • Southeast, Inc. • Syntero

Participating Social Service Agencies Organization Initial Services Included

• AIDS Resource Center Ohio • The Breathing Association • Caliber Patient Care • Central Ohio Area Agency on Aging • Central Ohio Diabetes Association • Charitable Pharmacy of Central Ohio • Clintonville-Beechwold Community

Resource Center • LifeCare Alliance • Physicians CareConnection • YMCA of Central Ohio

• Behavioral Health, Case Management • Mobile Lung Clinic • Patient Transportation • Senior Education and Training • Diabetes Education • Pharmacy Services/Prescription Drugs • Family Services, Senior Supportive Services

• Columbus Cancer Clinic, Meals-On-Wheels • Care Coordination Services • Diabetes Prevention

Catalyzing Spread of Medical Neighborhood Best Practices

Page 23: December 4th 2015 Regional Learning Session Slides

2016 Strategic Direction

Page 24: December 4th 2015 Regional Learning Session Slides

Collaborative Learning …hosting safe learning space with healthcare teams, purchasers, and social services to explore actionable best practices and apply lessons learned

Patient-Centered Medical Homes …advancing high-value primary care to improve access, care coordination, and patient engagement

Quality Transparency …advancing the sharing of clinical data to improve quality and monitor impact on chronic disease

Medical Neighborhood Referral Infrastructure …advancing exchange of referrals between healthcare and social services organizations to improve care coordination

Medical Neighborhood Impact on Chronic Conditions …advancing best practices to improve alignment of clinical-community activity

2009

Population

Health Management

… advancing health care

delivery and payment

innovations designed to

improve health outcomes and bend the cost

curve

2014

20

16

www.hcgc.org

alignment

Evolution of Regional Healthcare Improvement Activities

Page 25: December 4th 2015 Regional Learning Session Slides

Population

Health Management

… advancing health care

delivery and payment

innovations designed to

improve health outcomes and bend the cost

curve

www.hcgc.org

Preliminary Objectives • Start with focus on diabetes and depression

Next phase of medical neighborhood impact

Medical Neighborhood Impact on Chronic Conditions …advancing best practices to improve alignment of clinical-community activity 20

16

alignment

Page 26: December 4th 2015 Regional Learning Session Slides

www.hcgc.org

Next phase of medical neighborhood impact

Page 27: December 4th 2015 Regional Learning Session Slides

www.hcgc.org

Next phase of medical neighborhood impact

Page 28: December 4th 2015 Regional Learning Session Slides

www.hcgc.org

Next phase of medical neighborhood impact

Page 29: December 4th 2015 Regional Learning Session Slides

Population

Health Management

… advancing health care

delivery and payment

innovations designed to

improve health outcomes and bend the cost

curve

www.hcgc.org

Preliminary Objectives • Start with focus on diabetes and depression

• Build new and accountable clinical-community partnerships

• Reduce variation by implementing best practices, such as:

Clinical protocols for chronic disease management Care coordination Quality measurement Patient education Patient engagement Payment innovation

• Increase the number of patients with chronic conditions

IN CONTROL based on regional health goals

Next phase of medical neighborhood impact

Medical Neighborhood Impact on Chronic Conditions …advancing best practices to improve alignment of clinical-community activity 20

16

alignment