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Job Creation through Community and Employer Partnerships
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Page 1: David Carroll | NCRC 2012 Conference

Job Creation through Community and Employer Partnerships!

Page 2: David Carroll | NCRC 2012 Conference

Quicken Loans and Detroit!Making a Difference!

David Carroll April 19, 2012

Page 3: David Carroll | NCRC 2012 Conference

Started in 1985

Conventional, VA and FHA

Revolutionized How People Get

Mortgages

Licensed and Audited in all 50

States

Page 4: David Carroll | NCRC 2012 Conference

Highest In Customer Satisfaction for Primary Mortgage Origination

7 Straight Years In The Top 15 (#10 in 2011)

Customer Service Champion of 2011 - One of Forty Companies in the USA!

8 Straight Years On Fortune 100 Best Companies To Work For List

#1 Place to Work in Michigan 2011 by Detroit Free Press

Page 5: David Carroll | NCRC 2012 Conference

Keys To Our

Success

Page 6: David Carroll | NCRC 2012 Conference

We Are A High Tech Company...

...That Happens To Produce Mortgages.

Page 7: David Carroll | NCRC 2012 Conference
Page 8: David Carroll | NCRC 2012 Conference

Family Of Companies

Page 9: David Carroll | NCRC 2012 Conference
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Family of Companies

Page 11: David Carroll | NCRC 2012 Conference

Looking at Detroit

Page 12: David Carroll | NCRC 2012 Conference

Detroit 1.0

Page 13: David Carroll | NCRC 2012 Conference

Muscle Economy

Page 14: David Carroll | NCRC 2012 Conference
Page 15: David Carroll | NCRC 2012 Conference

The Issues!!   High Illiteracy Rate!

!   High Unemployment Rate!

!   High Crime Rate!

!   Political Issues!

!   Declining Population!

!   Declining Tax Base!

!   Severe Fiscal Problems!

Page 16: David Carroll | NCRC 2012 Conference
Page 17: David Carroll | NCRC 2012 Conference

So why

Detroit?

Page 18: David Carroll | NCRC 2012 Conference

Detroit is... attractive & creative & innovative

pioneering people who don’t like to “play it safe”

Page 19: David Carroll | NCRC 2012 Conference

Density and Business Relationships

Page 20: David Carroll | NCRC 2012 Conference

Detroit is fun!

Page 21: David Carroll | NCRC 2012 Conference

The Right Thing to Do

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Rock Detroit

Page 23: David Carroll | NCRC 2012 Conference

ETROIT 2.0

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Create A High Tech, New Economy,

Creative Corridor

Bring Retail Back Into The

City

Foster Collaboration

and Innovation

T H E

P L A N

Make Downtown A

Great Place To Live

Page 25: David Carroll | NCRC 2012 Conference
Page 26: David Carroll | NCRC 2012 Conference

The Miracle of Detroit

March 2020

Page 27: David Carroll | NCRC 2012 Conference

The

Move

Page 28: David Carroll | NCRC 2012 Conference

Moved 3,700 Team Members Downtown Since August, 2010

Page 29: David Carroll | NCRC 2012 Conference
Page 30: David Carroll | NCRC 2012 Conference

We’re moving ANOTHER 1500+ Team Members By August 2012

Page 31: David Carroll | NCRC 2012 Conference

But it’s not just about the move...

Page 32: David Carroll | NCRC 2012 Conference

Community Involvement

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Event Sponsorships

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Charitable Support

Child Advocacy Center

Page 35: David Carroll | NCRC 2012 Conference

Boards and Memberships

Page 36: David Carroll | NCRC 2012 Conference

Summer Internship Program

Quicken Loans Plans to Hire 500+ Interns

This Summer.

Page 37: David Carroll | NCRC 2012 Conference

Incentives For Downtown

Employees To Live Downtown

Incentives Are For Both Renters and

Buyers

Eligible Employees Work For Blue

Cross Blue Shield, Quicken Loans, DTE,

Compuware and Strategic Staffing

Solutions

Page 38: David Carroll | NCRC 2012 Conference

Radio Show That Airs Every Other Friday From 7:00 PM - 8:00 PM on 760 WJR-AM

Dedicated To Showcasing Detroit Jewels and Improving The Region Through Open

Dialogue

Covers EVERYTHING That Is Detroit!

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Page 42: David Carroll | NCRC 2012 Conference
Page 43: David Carroll | NCRC 2012 Conference

Full Property Management and Real Estate Services

25+ Years Of Experience In Developing, Acquiring, Financing, Leasing, Managing, Renovating and Marketing

One Stop Shop for Quicken Loans and Related Companies Growing Real Estate Investments and Third Party Owners

Founded By Jim Ketai and Dan Gilbert In 2011

Page 44: David Carroll | NCRC 2012 Conference

Our Properties

Page 45: David Carroll | NCRC 2012 Conference
Page 46: David Carroll | NCRC 2012 Conference

The Chase Building

Compuware Building

M@DISON

First National Dime Building

Two Detroit Garage

Page 47: David Carroll | NCRC 2012 Conference

Chase Tower

Construction Completed in 1959

Designed by Albert Kahn Associates

505,000 Square Feet

Page 48: David Carroll | NCRC 2012 Conference

The Chase Building

Compuware Building

M@DISON

First National Dime Building

Two Detroit Garage

Page 49: David Carroll | NCRC 2012 Conference

First National Building

First Phase Was Completed in 1921 and the Second Phase Was Completed In 1928

803,000 Square Feet

Classic Setting of Dignity and Power

Enclosed Parking With 540 Spaces

Page 50: David Carroll | NCRC 2012 Conference

The Chase Building

Compuware Building

M@DISON

First National Dime Building

Two Detroit Garage

Page 51: David Carroll | NCRC 2012 Conference

The Dime Building

Finished in 1912

Architect Daniel Burnham also designed the Flatiron Building in New York City and Union Station in Washington, DC

320,000 Square Feet

Page 52: David Carroll | NCRC 2012 Conference

The Chase Building

Compuware Building

M@DISON

First National Dime Building

Two Detroit Garage

Page 53: David Carroll | NCRC 2012 Conference

M@dison Opened in 1917

New Home To The Skidmore Studio and Detroit Venture Partners

50,000 Square Feet

A Center For Young Entrepreneurial Enterprises to Collaborate and Innovate

130 Seat Auditorium and Rooftop Garden

Page 54: David Carroll | NCRC 2012 Conference

M@dison

Page 55: David Carroll | NCRC 2012 Conference
Page 56: David Carroll | NCRC 2012 Conference

The Chase Building

Compuware Building

M@DISON

First National Dime Building

Two Detroit Garage

Page 57: David Carroll | NCRC 2012 Conference

Two Detroit Center Parking Garage

1,095 Space Parking Garage Built In 2002

Located Two Blocks Away From The Chase Tower

Designed by Neumann Smith & Associates

On-Site Attendant

Page 58: David Carroll | NCRC 2012 Conference

1520 Woodward Ave

Page 59: David Carroll | NCRC 2012 Conference

1520 Woodward Ave

Page 60: David Carroll | NCRC 2012 Conference

How does this help Detroit?

✓  Tax base and parking revenue

✓  Support for local businesses and venues

✓  Residences, retail and “Feet on the Street”

✓  Morale

Page 61: David Carroll | NCRC 2012 Conference

Job Creation

✓  Just under 10% of our people who work in Detroit also

live in Detroit

✓  Recruiting from city colleges

✓  Job fairs in the city

✓  Partnerships with Michigan Works, Goodwill Industries,

Michigan Rehabilitation Services and others

✓  Summer interns

✓  Designated Detroit Recruiter

Page 62: David Carroll | NCRC 2012 Conference

Challenges ✓  Skill level

✓  Transportation

✓  Child care

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Work Force Development

Page 64: David Carroll | NCRC 2012 Conference

“Not everything that counts can be counted, not everything that can

be counted counts.” Albert Einstein

Page 65: David Carroll | NCRC 2012 Conference

THANK YOU!!

To follow up with the speaker:!!

David Carroll!1050 Woodward Avenue

Detroit, MI 48226!Phone: (313) 373-7450!

Email:[email protected]!

Presentations will be available at www.ncrc.org/conference by !April 30, 2012!