Customer Management via 4730-08

Alcatel OmniPCX 4400customer management via 4730

User manual

A L C ET L

Alcatel OmniPCX 4400customer management via 4730

User manual

WARNING :The availability of some of the features described in this manual (or the way inwhich they are accessed) may depend on the version or configuration of yoursystem. If in doubt, consult your system administrator.

This manual has been updated for version R4.1

The CE mark indicates that this product conforms to the following CouncilDirectives :- 89/336/CEE (concerning electro-magnetic compatibility)- 73/23/CEE (concerning electrical safety)- 1999/5/CE (R&TTE)

Summary

customer management via 4730

Chapter 1Presentation

1.1 Presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1. 1

1.2 Starting the Configuration application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1. 1

1.3 Main screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1. 3

Chapter 2Parameter management

2.1 User sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2. 1

2.1.1 Creating a user set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2. 1


3.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3. 1

3.1.1 Modifying a user set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3. 1

3.1.2 Duplicating a user set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.16

3.1.3 Deleting a user set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.16

3BA19856ABNA - Ed. 08 - March 2001 - customer management via 4730 0-1



4.1 Abbreviated numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4. 1

4.1.1 Creating a direct abbreviated number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4. 3

4.1.2 Direct abbreviated number alias . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4. 7

4.1.3 Creating an abbreviated number per section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4. 9

4.1.4 Abbreviated number by section alias . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.13

4.1.5 Filtering a caller number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.14


5.1 Specific telephone facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5. 1

5.1.1 Cost centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5. 1

5.1.2 Project charging code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5. 1

5.1.3 Filter tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5. 3

5.1.4 Routing tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5. 5

5.2 Hunting group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5. 6

5.2.1 Creating a hunting group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5. 6

5.2.2 Modifying a hunting group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.11

5.2.3 Duplicating a hunting group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.11

5.2.4 Deleting a hunting group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.11

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6.1 Change-over times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6. 1

6.2 Alarm sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6. 3

6.3 Numbering plan output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6. 3

6.4 Repertory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6. 4

6.4.1 Creating an item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6. 4

6.4.2 Modifying an item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6. 6

6.4.3 Deleting an item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6. 6




Chapter

1 Presentation

1.1 PresentationThis manual describes the access to the Configuration application and its «client» operation aspart of the Alcatel 4730/4740 application associated with the Alcatel OmniPCX 4400 system.Using a microcomputer (see Note), the «client» operation lets you create, modify and outputthe management parameters concerning:

- user sets,

- abbreviated numbers,

- abbreviated numbers zones,

- cost centres,

- project numbers,

- filter tables,

- routing tables,

- hunting groups,

- change-over times,

- alarm sets,

- numbering plan (output only),

- subscribers� repertory.

Note: the features of the micro-computer ( PC type) required for the «client» operation are described inthe Alcate 4730/4740 documentation..

1.2 Starting the Configuration applicationFrom the Windows «Start» menu, select the «Panel» icon in the Nmc sub menu:

.

The following screen is displayed:


Chapter 1 Presentation

Enter the account name and user password (move from one zone to the other with the mouseor else by pressing the key) and then click on the button.

The following window is displayed:

Double click on the icon to run the application for parameter management.

The following window, for example, is displayed:


Presentation

Select the PBX to manage and click on the Configure button, to display the main screen.

1.3 Main screenWhen the application is launched, the main screen of the generic configuration program isdisplayed:


Chapter 1 Presentation

Double click in the window title bar to display the window in full screen mode.

In the main screen, the following commands, common to the entire application, are displayed:

Open/Close to open/close an item,

Filter to enter the filtering criteria,

Abort Request to stop a task in progress,

Edit to consult/modify an item,

Create to create a new item,

Duplicate to copy an item already created,

Delete to delete an item,

Grid Edit to output all the parameters of an item,

Action to run a specific action.

A window with a title bar can be displayed in «full page». To do this, double click in the windowtitle bar.

Note: The commands described in this section are covered in more detail in the documentation: Alcatel4730/4740 - Configuration tools.


Chapter

2 Parameter management

2.1 User setsThis menu is used to parameter the telephone data of the user sets.

From the main menu, click on the icon.

2.1.1 Creating a user set

Click on the Create button to create a new user set.


The «Directory Number» window is used to enter the repertory number of the set. This entry ismandatory and the number must be part of the installation numbering plan. This number canhave up to 8 «digits» and each «digit» can assume a value from 0 to 9, *, # and if appropriateA, B, C, D.

Note: The repertory number of a multiline set corresponds to the call number of its main line.


Chapter 2 Parameter management

Directory name1

This is the user�s name. It has 20 characters maximum.

Directory First Name1This is the user�s first name. It has 20 characters maximun.The repertory name and first name appear on digital set displays and on attendant terminals.These parameters are used for the «Call by name» facility.

Location NodeThis item in only available in user set modification. It is the number of the node to which the setis moved. The set moved in this way retains all its characteristics except its physical address.

Shelf AddressThe ACT shelf number must be between 0 and 6.

Board AddressThe position of the corresponding interface in the ACT shelf must be between 0 and 27.

Equipment AddressThis address designates the position of the set in the interface.

Set TypeUsed to define the type of set connected from the list displayed:

- Analog : Analog set (decimal or DTMF keyboard).

- 4620 (VPS) : Type of termination reserved exclusively for an analogequipment connected to an Alcatel 4620 voice mail module.

- 4302/4304 : Alcatel digital set with simplified functionality (no display, limitedfunction keys, no V24 interface) with programmable keys.

- 4321 : Alcatel digital set with display, function keys and programmablekeys, but no V24 interface.

- 4003 : Alcatel Reflexes set with simplified functions (no displays, 8function keys, no V24 connector) with 4 programmable keys.

- 4011 : Alcatel Reflexes set with 20 character display, 10 function keysand 4 programmable keys but no V24 interface.

- 4012 : Alcatel Reflexes set with 20 character display, 11 function keys,9 programmable keys and V24 interface.

- 4023 : Alcatel Reflexes set with 2 x 20 character display, 9 functionkeys, 19 programmable keys, 3 dynamic function keys andinternal alphabetical keyboard, but no V24 interface.

1. Entering the repertory name and first name is used to fill in the equivalent «Call by name» fields automatically. Thesefields just have 12 characters for the name and 8 characters for the first name.


Parameter management

- 4034 : Alcatel Reflexes set with 2 x 40 character display, 9 functionkeys, 19 programmable keys, 10 dynamic function keys,internal alphabetical keyboard and V24 interface.

- 4040 : Alcatel Reflexes set with 320 x 240 pixels display, 7 functionkeys, 12 dynamic function keys, internal alphabetical keyboardand V24 interface.

- S0 set : Type of set capable of supporting an S0 bus.

- 4610 (VPS) : Type of termination reserved exclusively for an analogequipment connected to an Alcatel 4615 voice mail module.

- 4075 : Alcatel mobile handset with 16 character display, 4 displayswith icons, 4 programmable keys and 17 fixed function keys.

- 4074 : A development of the Alcatel 4075 mobile set.

- GAP set : GAP compatible mobile set (Mobile 100/200/200 Ex Reflexes).

- 4004 : Reflexes Alcatel set, 8 programmable keys.

- 4010 : Reflexes Alcatel set, with 20 character display, 8 programmablekeys, 2 function keys, 3 audio keys.

- 4020 : Reflexes Alcatel set with 20 character display, 12 programmablekeys, 6 function keys, 5 audio keys, alphanumeric keypad.

- 4035T : Reflexes Alcatel set with 2 x 40 character display, 5 dynamicfunction keys, 4 navigation keys, 24 programmable keys, 2function keys, 5 audio keys, alphanumeric keypad.

- 4004 and TSCDECT

: Alcatel 4004 set equipped with an add on DECT unit, providinga connection without cabling

- 4010 and TSCDECT


- 4021 (4020and TSCDECT)


- 4036 (4035and TSCDECT)


- ANALOG with49802

: Selection mandatory for an analog set with dedicated 4980application.

- 4004 & TSCIP2

: Alcatel Reflexes 4004 set with external TSC unit for IPconnection.

- 4010 & TSCIP2


- 4022 (4020 &TSC IP)2


2. As from release 3.2



- 4037 (4035 &TSC IP)2


- GAP +3 : Mobile set compatible with GAP+ protocol (Mobile 100/200/200Ex Reflexes and PWT 4073 SMART for the U.S.A).

- MULTIMEDIAPC23

: PC declared as IP phone with a 4980 application.

Note: The type of set determines the rest of the parametering in this window (e.g.: if the set selected isa 4001, the parameters concerning the alphabetical keyboard are not accessible and cannot thereforebe modified).

Entity NumberItem reserved for expert users.This item is used to allocate the user to an entity (e.g.: Multiservices, Multicompany, etc .).

Set FunctionItem reserved for expert users.This item allows set function to be determined• Default: standard use

• Assistant ubiquity: Directory number of the 4635 voice mail service to connect theASSISTANT UBIQUITY PROFILE mailbox

• Main Ubiquity: directory number of the ASSISTANT UBIQUITY PROFILE mailbox

• Profile: Set used as profile

Remark: Default and Profile can be selected directly. Assistant Ubiquity and Main Ubiquity are set whena UBIQUITY subscription is created.

Profile NameThis item allows a descriptive name to be given to the profile as an aid to easy identification

Key ProfileItem reserved for expert users.This feature allows a key profile to be assigned to a type of use:• None

• Company

• Hotel• Hotel customer

• Agent

• ACD authorised phone set• Supervisor

3. As from release 4.1



Remark: Key profile applies to set keys andmulti-line keys called "single directory multi-keys". Directorymulti-number keys such as secretary manager are thus excluded.

Identifier of DomainThis item defines the domain to which the user belongs. Domain use is only possible fromNMC management systems.

Add On Module 1, 2 and 3 (for Reflexes set only)These items are used to validate the programmable keys extension units (namely, 60 keysmaximum) on the 4012, 4023, 4034, 4040, 4020 and 4035 Reflexes sets.Depending on the type of set, up to 60 keys can be validated using the following combinations:

• 1 unit with 20 keys,

• 2 units with 20 keys,• 3 units with 20 keys,

• 1 unit with 20 keys and 1 unit with 40 keys,

• 1 unit with 40 keys.

External Alphanumeric Keyboard (for Reflexes set only)This item is used to define the «language» used in the case of an external alphabeticalkeyboard.

Internal Alphanum. Keyboard (for Reflexes set only)This item is used to select the «language» of the internal alphabetical keyboard of the set.

V24 Extension (for Reflexes set only)4This item is used to validate the presence of a V24 DATA peripheral board on the set.

S0 Extension (for Reflexes set only)4This item is used to validate the presence of an S0 peripheral board on the set.

Mac/PC (for Reflexes set only)4This item is used to validate the presence of a Macintosh® /PC peripheral board on the set.

Z Adaptor (for Reflexes set only)4This item is used to validate the presence of a Z peripheral board on the set (example:answerphone, modem, fax, etc.).

Language Id.This item is used to select the language (1 from 9) for the messages and guides displayed onthe digital and Reflexes sets equipped with a display.

Secret CodeThis is defined by a 4 «digit» number, with each «digit» able to assume the values from 0 to9, *, #, A, B, C and D.This information is used, for example, for:

4. Only one extension item (V24, S0, MAC/PC or Z) can be validated for a set.



• individual in/out of service operations of a set,

• DOD with padlock,• cancellation of the padlock,

• substitution,

• etc.The value entered by default is: 0000.

Click on the button. The following window is displayed, allowing you to enter the personalcode:

Note: The secret code can be managed from the set.

Associated Set No.Provide a repertory number that has already been created. As soon as a number has beenentered, overflow will be automatically validated.This information is used:

• by default, if the forwarding destination set for:• immediate unconditional,

or• immediate on busy,

or• time delayed on no reply,

or• on busy and no reply forwarding,has not been completed by the user (on-hook after the forwarding prefix),

• on overflow.

Cost Center IdThis item is defined by a number with a value from 0 to 1999. To be allocated, a cost centremust already have a content parametered in the «Specific Telephone services» menu (seechapter Parameter management - Part 4 § Cost centre).This information is used in the charging tickets.

Cost Center Name



This item is used to enter the name of the cost centre (4 characters maximum).

Charging CategoryThis item is used either:

• to ticket the set: the set is taken into account by the PBX charging system with all thecriteria (duration, charging quantum, bundle, prefix, etc.),

• or not to ticket the set: the set is not taken into account by the PBX charging system.

Public Network CategoryEnter a number (0 to 31) corresponding to a public network access category according to thestatus of the installation (day, night forwarding, etc.) and the compatibilities between the setand the bundles.

External Forwarding CategoryEnter a number (0 to 31) corresponding to a public network access category which has therequisite features for carrying out external call forwarding (see item: Public Network Category).

Example: an user set with category X public network access (international calls not allowed), will not beable, with this same number X for external call forwarding category, to forward its calls abroad.

Similarly, an user set may have a different category number for public access network andexternal call forwarding.Note: The value 255 = the category number corresponds to that indicated in the Public Network Categoryitem.

Tel.Facility Category IdEnter a number (0 to 31) corresponding to the access category to the telephone facilitiesrequired, as well as the type of routing on set off-hook.

Connection Category IdEnter a number (0 to 31) corresponding to a compatibility category for connecting twoterminations (sets, trunks).

Note: When the connection category is allocated, a transfer category is automatically allocated to theset. This category has the same number as the connection category.

Hunting Group Dir No.This item is used to enter the repertory number of the hunting group, from those existing inthe installation, in order to allocate the user set.

ACD Group Directory No.This item is only used to view the repertory number of the ACD group to which the agent setbelongs (see Alcatel OmniPCX 4400 - ACD documentation).

Pick up Group NameThis item is used to enter the call pick-up group number.

Reserved Time SlotThis item is used to reserve a channel for this set.

Voice Mail Dir.No.This item is used to define the voice mail repertory number used by the user.



Voice Mail TypeThis item is used to declare the type of voice messaging system possessing the repertorynumber entered in the previous item.

Voice Mail access without CodeIf this parameter is validated, it allows the PBX to send the user�s secret code to the voice mail.If this parameter is not validated, users must dial their secret code to access their mailbox.

Paging Trunk GroupIn the case where automatic paging or paging by prefix is provided, this item must beparametered by the number of the bundle allocated to this facility.

Paging BeeperIf the «PAGING TRUNK GROUP» item has been completed, enter the number of the pagingbleeper allocated to the set. This number can have 4 characters, each assuming the value 0to 9, *, #, A, B, C and D.

Called Associated Dect setThis item is used to valide time-delayed overflow in the event of no answer to the associateDECT set repertory number.

Tele-Marketing AgentThis item is used to validate the telemarketing function for this set, if this set is parameteredfor «Agent ACD» operation.

ISDN Subscr.This parameter grants the set user the right to benefit from ISDN services.

• ExternalThis parameter authorises the user to enjoy ISDN services for external calls whose rightto messages for external no reply calls.

• InternalInternal no reply calls can be stored and consulted in the same way as external ISDNcalls.

• Display ext. calling number.2This parameter enables external caller identity to be displayed.

ISDN TeleserviceThis item, which concerns an ISDN specific facility, is used to define the type of terminalconnected, so as to authorise or not the communication.The types of teleservice available are:• Phone,

• Fax Group 3,

• Mixed Teletex,• Fax Group 4,

• Teletex Char,

• Videotex Mosaic,



• Telex,

• Message Processing,• Iso Application,

• Unknown Teleservice (interworking),

• Audiography,• Audio-Videotex,

• Non Standard Application.

Hotel-Set Function (Hotel/Hospital version)Item reserved for expert users.

• This item, parametered at «Administrative», allows direct access to all the bundles underthe control of the set public network access category.

• This item, parametered at «Room», allows the administrator, during «guest/patientcheck-in», to allocate to the room set an access category to the public networkpredefined by the hotel management program.

• This item, parametered at «Booth», allows any user to number to the public network eitherafter identification or via the attendant, regardless of this user�s access category to thepublic network. Only the access category to the public network of the «Booth» set usedis taken into account.

Type of room (Hotel/Hospital version)Item reserved for expert users.This item is used to define the type of room (from 1 to 99).

Use Type Of Dir. No.Item reserved for expert users.This item (Hotel/Hospital version) is used to determine the type of use for the set:

- «Normal» : set used by a single subscriber (business version),

- «Multi-Occupation» : set used by several guests/patients, each one identified bya repertory number (hotel/hospital version),

- «Badge» : set used by the guests/patients in multi-occupation, whileretaining all levels of service regardless of the category ofthe multi-occupation set,

- «Guest» : virtual set, the repertory number is not allocated to aset but rather to a guest. Using the secret code, theguest/patient can use a multi-occupation or badge set andretain all the service levels regardless of the category of themulti-occupation set.

Number Of Set Users (Hotel/Hospital version)Item reserved for expert users.This item is used, in the case of a room with several occupants (multi-occupation), to definethe maximum number of available places (from 0 to 20).



Call by name and mini mail (Reflexes set only)This item is used to validate the «Call by name» and «Mini-messaging» facilities on this set,if the set is equipped with an internal (IAK) or external (EAK) alphabetical keyboard.

Multiline stationThis non-modifiable item indicates whether the set is «multiline» managed or not (see chapterParameter management - Part 2 § Programmable keys).

Multi-Line Properties• Automatic Incoming Seizure

When this parameter is validated, the first line ringing is seized on off-hook; otherwise,line seize is carried out by pressing the key for which the icon is flashing.

• Automatic Outgoing SeizureWhen this parameter is validated, the first free line is seized on off-hook; otherwise, lineseize is carried out by pressing the key corresponding to the line required.

• Selective FilteringSelective filtering only applies if the set is multiline and has been declared executive set.When this item is validated, only the main line will be filtered; the secondary lines are notfiltered; otherwise, all the lines will be filtered.

• Overflow on no replyWhen this parameter is validated, the calls are forwarded to the associate repertorynumber after a time-out on no answer by the free set. This parameter is only operationalif the «Overflow on busy» parameter has not been validated.

• Overflow on busyWhen this parameter is validated, the calls are forwarded immediately to the associaterepertory number on set busy.

• Take supervision off-hookWhen this parameter is validated, supervisor set off-hook is used to pick-up the call to thesupervised set.

S0 FacilityThe items is only proposed if the set has been declared as «S0 equipment» (see «Set Type»item).

• User By DefaultWhen this item is validated, the identifier of this set declared «default user» will be usedfor all equipment connected on this bus that has not completed its identifier.The other equipment connected on this bus can use the identifier of this station toestablish «o/g» communications.If this item is not validated, all the users must necessarily complete their identifier in orderto establish «o/g» communications.

Note: Only one S0 equipment can be validated as «default user» per installation.

• Sub Address UseWhen this item is validated, the PBX waits for sub-address numbering after the repertorynumber of the correspondent.



Dialled number maskedThis item, validated at yes, is used - in line with local legislation - to mask the last digits sent.

Access Code to UUS messagesThis parameter authorises the user of the set to protect the access to the User to UserSignalling messages by a secret code.

Routing TableThis item is used in the case where the set is in immediate or time delayed routing on off-hook.For this, the item must be parametered with a value from 1 to 255. If the set does not have thisfacility, this item is completed with 0. The content of the routing numbers can be parametered(see chapter Parameter management - Part 4 § Creating a routing table).

Associated VideophoneThis item is used to validate operation of a videophone associated with the set.

VIP (Very Important Pers.) (Hotel version)Validation of this item is used to signal to «Room Service» and administrative set users,equipped with displays, that they are being called by a VIP user (see Alcatel OmniPCX 4400- Hotel documentation).

Secretary Directory NumberThis item is used to complete the repertory number of the secretary. This number is presentedto the attendant.

Calls PriorityThis item is used to define an order of priority in the entities according to their origins.

DATA Cx Category IdEnter a number (0 to 31) corresponding to a compatibility category for connection betweenData terminations (terminals and servers).

Message Led (for analog set only)This item is used to validate the use of the LED on an analog set (administrative, room, booth).When dropping a message in the user�s mailbox or requesting call-back, this LED flashes.

4040 With MinitelThis item is used to authorise the Minitel function on an Alcatel 4040 set.

Minitel-4040 Connection Cat.This item is used to define the connection category of the Minitel of the Alcatel 4040 set.

Pub Cat Id Minitel 4040This item is used to define the public network category of the Minitel of the Alcatel 4040 set.

PCBT AssociatedIf this item is validated at Yes, the PC connected to the set via the V24 interface uses thetelephone functions linked to the PCBT software.

Urgent Call



This item, validated at Yes, allows all «I/c» calls to be connected automatically to the calledparty for conversation when this party is already busy with one or more correspondents (7maximum).

Ext.Alarm EquipmentThis item is used to define the type of external alarm (on open or closed loop).

4630 Mail Box• 4630 Voice Mail Type

This item is used to define the type of Alcatel 4630 mailbox (answerphone oranswerphone recorder).

• 4630 COSThe following items are used to define the Alcatel 4630 voice messaging system rights.• Network Prefixes authorized

This item is used to authorise the dialling of a «Network» prefix for the mailbox ownerin order to drop a message in a voice mailbox declared on another node in thenetwork in the case of a heterogeneous numbering plan.

• Access to personal listsThis item is used to authorise access to the personal lists.

• General Lists AuthorizedThis item is used to authorise access to the general lists.

• Voice Mail ManagerThis item is used to authorise management of the voice messaging system.

• Ref.duration of GreetingThis item is used to define the length of the announcement messages («Normal» or«Long»).

• Conversation authorizedThis item is used to authorise conversation recording.

• Category of GreetingThis item is used to define the announcement category (personal or standard).

4635 Mail box• 4635 Voice Mail Type

This item is used to define the type of Alcatel 4635 mailbox:• Voice mail,• Listening only,• Listening/answer,• ICMB/message rotation,• Bulletin box,• Announcement box,• Network Mail box,• Fax sending mailbox,



• Form box,• Transcriptor,• DTMF form mailbox,• Hotel room,• Hotel room (dial),• Hotel reception,• Set mail box,• Address by name,• Automated attendant,• Caller menu only,• Menu and caller set,• Menu and caller box,• Box transfer,• Conditional transfer,• Info center box,• Infotex,• General fax message,• Vocal message,• Answerphone mode,• SIP voice mail,• Conference box,• Monitored mailbox,• Return-loop / Test-box,

• 4635 COSThis item is used to define the category number of the Alcatel 4635 application (1 to 64).

X25 dteThis item, when validated, is used to create, on an S0 set offering X25 operation, a GPAX25access group whose access point is the set repertory number.

PIN (Personal Ident.No.)• PIN No.

This item is used to define the PIN.

• PIN With Secret CodeThis item, when validated, requires the entry of the secret code after the PIN.

• Type of controlThis item defines the type of control carried out on the PIN:• Universal access: The user may use his PIN on any set.• Restricted to owner set: The user may only use his PIN on his own set.



• By category: The user may use his PIN on any post provided his «private calls»connection category is compatible with that of the set used.

• By group: This parameter is used to control by PIN group number (Cf.: «PIN groupnumber»).

• PIN group numberThis item defines a number corresponding to a PIN group.

Can Be Called By NameThis item, validated at Yes, is used to enter the name and first name of the user in the repertoryfacility and in this way to carry out «Call by name» from any set in the installation.

Phone book Name (Call by name)This item is used to define the name (12 characters maximum) used in the repertory facility.

Phone book First NameThis item is used to define the first name (8 characters maximum) used in the repertory facility.

Note: If the last two items are not completed, but the «Can Be Called By Name» item is validated, theyautomatically assume the repertory name and first name.

Displayed NameThis item is used to define the name displayed (16 characters maximum) on the display setsand attendant terminals.

Note: This item is automatically completed by the user�s name and first name. If this item is empty, theset number will be displayed in place of the name.

Modem Trunk Group Info• Trunk Group Id

This item is used to view the membership of the modem bundle if the equipment is ananalog modem.

• Trunk NumberThis item is used to view the trunk assigned to this equipment in the modem bundle.

Remote UAThis item is used to define whether the set is connected to a remote UA unit.

Count Errors Of Secret CodeThis item is used to define the number of secret code entry attempts (1 to 7) granted for theuser before blocking the functions covered by the secret code. If the user has reached thisnumber, re initialisation by the installation administrator will be necessary. The default number0 inhibits this function.

ACD stationItem reserved for expert users.This item is used to declare a user set as a set for use in the context of an ACD application.Namely:

• ACD authorised phone set,



• Agent,

• Supervisor,• Ivr.

NS Right (Notification server) (Reflexes set only)Item reserved for expert users.If validated, this item allows the set to receive alarm calls from the NS application (externalon a UNIX station). In this case, the set can no longer access the mini-messaging, multilineand alarm set services.

Teleservice incidentsItem reserved for expert users.This item, validated at Yes, is used to send the incidents generated by this set to amaintenance centre (RMA).

Ghost ZItem reserved for expert users.If validated, this item is used to define an analog set as a ghost set, having no physicalequipment.

Ghost Z FeatureItem reserved for expert users.This item is used to define the function of a ghost set.

VAD use for Ghost ZItem reserved for expert users.

CSTA routingIf validated, this item is used to re route the set using a CSTA application.

Cmf 4600 (DTMF frequencies)When True, this item is used to inform the PBX that the set is an analog set and connectedto an Alcatel 4600 shelf.

Voice Guide listening ClassThis item, initialised at 7 (playback all voice guides) is used to allocate a playback class (0 to7) to the user. Depending on the user�s class, the system will authorise or inhibit the playbackof a specific voice guide.

Caller CategoryInitialised at 4, this item is only used in Russia and the C.I.S.

VSI TransparencyIf validated, this item is used to use the «Flashing» in transparency for the consultation callwith transfer.

Type of KeyboardThis item defines the type of digital keyboard used on UA set, (European, US, ITU(International Telecom Union)). The «default» value is that defined at system level.



Count Errors Of Business CodeThis item is used to define the number of incorrect business code entry attempts (1 to 7)granted for the user before blocking the functions covered by the secret code. If the user hasreached this number, re initialisation by the installation administrator will be necessary. Thedefault number 0 inhibits this function.

StapItem reserved for expert users.This item is used, either on off-hook or any other position, to dial as if from the set from a PCor from the NMC application.• Forbidden: no STAP call can be made

• Off� hook: the set must first be off-hooked to allow STAP calls

• Authorised: STAP calls are authorized in any set position

TandemItem reserved for expert users.This function allows two multiline sets (a main set and a secondary set) to have the same callnumber.

Use Personal Calling NumberIf validated, this item is used to enter the following item (Private Calling Number). If notvalidated, the private caller number used is the one defined at system level.Note: With this item set to Yes, DDI will no longer have an effect on the set as its number will not complywith the numbering plan of the new node.

Private Calling NumberThis item is used to enter the private caller number which will be used as original number.

UA 3G featuresThe following item is used to adapt UA 3G mode or to keep UA 2G emulation, depending onwhat the UA 3G set is to be used for (ex: Alcatel 4035).• Emulation

UA 3G is the default value when the set is created. It can be modified to: UA 2G. If the setis being changed, UA 2G is the proposed default value. This can be modified to: UA 3G.

4035 FeaturesThe following item is used to adapt UA 3G protocol or to keep UA 2G emulation, dependingon what the Alcatel 4035 set is to be used for.

• NavigatorUA 2G emulation is the default value when a set is created or changed. It can be modifiedto: UA 3G.

PIN group controlThis item is used to define the PIN group to which the set belongs:

• No group: A PIN call to this set by a user contolled by group is inaccessible.

• All groups: A PIN call to this set by a user contolled by group is accessible in all cases.



• By group number: (Cf.: «User PIN group»).

User PIN groupThis item is used to define the PIN group number to which the set belongs.

CCA operatorItem reserved for expert users.Note: This item only concerns CCD operators (agent/supervisor).

If validated, this item allows the set to be used as an agent/supervisor set in CCA operation(CCD operator on PC).

A4980Item reserved for expert users.This item is used to declare whether the set is an «Alcatel 4980» set (telephone set which canbe dialled via a PC) and whether the set is standard, professional, Groupware or Multidevice.

Z IVRItem reserved for expert users.If validated, this item is used to reserve analog access as «Z» access connected to an Alcatel4625 system (interactive voice server: IVR).

NOMADICItem reserved for expert users.If the set is declared as an «Alcatel 4980», this item, if validated, indicates whether the «Alcatel4980» set is «Nomadic» type.

Note: «Nomadic» is a right assigned to a user allowing him to log on in remote mode and to have thesame level of functionality as in local mode.

TAPI Premium ServerItem reserved for expert users.This item, set to Yes, indicates a user using TAPI telephony services on a PC installed on aLAN network via Alcatel OmniPCX 4400

4615 Mail Box• 4615 Voice Mail Type

This item is used to define the type of Alcatel 4615 mailbox:• Standard: standard mailbox.• Guest: messsages in this mailbox cannot be archived, the owner of the mailbox

cannot send mail to another user�s mailbox.• Automated Attendant: reserved for creating automated attendants.

• Notification Type• No Notification,• Signalling Only,• Mail Box Access.

Conference group



Item reserved for expert users.This item is used for users with the right to set up a directed conference (conference withmanual or automatic insertion). This indicates a conference group number containing up totwelve user lists (maximum) that can be automatically called for a conference.

Announcement groupItem reserved for expert users.This item is used for users that have the right to make an announcement. It indicatesan announcement group number containing up to twelve lists of users or loudspeakers(maximum) that can be called automatically.

IP Quality of serviceEnables quality of service category to be determined (QOS IP category number).Item reserved for expert users.

Click on the Create/Set. button to record your creation.

Otherwise Close to cancel.


Chapter


3.1

3.1.1 Modifying a user set

From the main screen, select the set to modify by clicking on the icon of the corresponding set.

Click on the Edit button.

The parameters described in chapter Parameter management - Part 1 § Creating a user setcan all be modified, except for the repertory number.

During the modification of a user set, it is also possible to create, delete or modify theprogrammable keys and repertory keys on those sets which have them. In addition, you canconfigure a set declared as DECT set and create aliases for this user.

3.1.1.1 Programmable keys

Double click on the icon of the required set, then on the icon to accessprogrammable keys configuration. Click on the icon corresponding to the key required andthen on the Edit button.



Example:

Note: To parameter certain «Functions», you must press the key to display the following screen inorder to complete all the associated items (e.g.: Telesurveillance).

Function• Programmed

This function is used to enter, in the «Content» window, a number with 20 charactersmaximum, assuming values from 0 to 9, *, # and if appropriate A, B, C, D and, for anAlcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the «Mnemonic(Pocket,Mobile,4040)» window. This number is automatically dialled on pressing the key.

• VisiophoneThe videophone associated with the set is activated by pressing the key. In the «Content»window, enter the number used in the videophony system to identify this terminal and,for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the«Mnemonic (Pocket,Mobile,4040)» window.

• TelesurveillanceThis function is used to activate a telesurveillance camera. In the «Directory Number»window, enter repertory number (8 characters maximum, each character assuming thevalues from 0 to 9, *, # and if appropriate A, B, C and D), in the «Timer Remote Watch»



window, the duration of the observation (from 0 to 999 seconds), in the «RessourceRemote Watch» window, the number of the camera (from 0 to 9999) and, for an Alcatel4040 set only, a label of 14 alphanumeric characters maximum, in the «Mnemonic(Pocket,Mobile,4040)» window.

• Executive Mail (on secretary multiline set only)Pressing this key lets the secretary send a message to the executive set display (or,where appropriate, to another executive) that is idle or in ordinary call communication.Enter on an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, inthe «Mnemonic (Pocket,Mobile,4040)» window.

• Forwarding On RingingThis function is used to forward a ringing set, to another set, by pressing the key.Enter, in the «Directory Number» window, the repertory number of the destination set(8 characters maximum, each character assuming the values from 0 to 9, *, # and ifappropriate A, B, C, D) and, for an Alcatel 4040 set only, a label of 14 alphanumericcharacters maximum, in the «Mnemonic (Pocket,Mobile,4040)» window.

• Absent Secretary (on secretary multiline set only)Pressing this key results in removal of the secretary from the secretarial set: filteringis cancelled and the icons associated with the filter keys on the executive sets flash.Enter, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, inthe «Mnemonic (Pocket,Mobile,4040)» window.

• Screening Key (R.IS.O Immediate forwarding according to call origin) (onexecutive multiline set only)This function is used to validate call forwarding corresponding to a table to the secretary.Enter, in the «Filtering Table No.» window, the number (from 1 to 16) of the filter tablerequired (see chapter Parameter management - Part 4 § Filter tables ) and, for an Alcatel4040 set only, a label of 14 alphanumeric characters maximum, in the «Mnemonic(Pocket,Mobile,4040)» window.

• Unscreening Key (P.R.I.S.O Immediate seize according to call origin) (onexecutive multiline set only)This function is used to validate the arrival of calls corresponding to a table to theexecutive. Enter, in the «Filtering Table No.» window, the number (from 1 to 16) of thefilter table required (see chapter Parameter management - Part 4 § Filter tables ) and,for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the«Mnemonic (Pocket,Mobile,4040)» window.

• Trunk Group Supervision 1 (on multiline set only)The icon associated with this key is used to view the status of a bundle (free or busy).Enter, in the «Trunk Group No.» window, the number of the bundle to supervise and, for anAlcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the «Mnemonic(Pocket,Mobile,4040)» window.Each bundle can be supervised by a maximum of 20 sets.

• Trunk Supervision1(on multiline set only)The icon associated with this key is used to view the status of a trunk (free, busy or onhold). Enter, in the «Trunk Number» window, the number of the trunk and, in the «RingingMode» window, the supervision mode (without ringing, with short or extended ringing,

1. The maximum number of bundles and trunks that can be supervised is 96.



with or without bip) and, for an Alcatel 4040 set only, a label of 14 alphanumeric charactersmaximum, in the «Mnemonic (Pocket,Mobile,4040)» window.Each trunk can be supervised by a maximum of 20 sets.

• Set Supervision (on multiline set only)The icon associated with this key is used to view the status of an ordinary or multiline set(free, ringing or busy) and, if appropriate, to pick-up the call by pressing the key.Enter, in the «Directory Number» window, the repertory number of the set to superviseand, in the «Ringing Mode» window, the supervision mode (without ringing, with shortor extended ringing, with or without bip) and, for an Alcatel 4040 set only, a label of 14alphanumeric characters maximum, in the «Mnemonic (Pocket,Mobile,4040)» window.Each set can be supervised by a maximum of 20 sets. The number of sets that can besupervised is 254.

• Secretary Call2 (on executive multiline set only)This key allows the executive to call the secretary directly. Creating this key on a multilineset automatically declares this set as executive set. Enter, in the «Directory Number»window, the repertory number of the main line or secondary line of the secretary and,for an Alcatel 4040 set only, two labels of 14 alphanumeric characters maximum, in the«Mnemonic (Pocket,Mobile,4040)» and «4040-Mnemonic 2» windows.

• Executive Call3 (on secretary multiline set only)This key allows the secretary to call the executive directly. Creating this key on a multilineset automatically declares this set as secretary set. Enter, in the «Directory Number»window, the repertory number of the main line or secondary line of the executive, in the«Second Secretary Dir. No.» window, the number of the overflow secretary and, for anAlcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the«Mnemonic(Pocket,Mobile,4040)» window.

• Multi-lineThis function is used to allocate a repertory number to a key. The same repertory numbercan be programmed on several keys, or a single repertory number can be programmedper key.Enter, in the «Directory Number» window, the repertory number and, for an Alcatel4040 set only, a label of 14 alphanumeric characters maximum, in the «Mnemonic(Pocket,Mobile,4040)» window.

• Routing Secretary (on secretary multiline set only)This key is used to declare a set as replacement secretary, which will filter the calls forthe executive whose secretary is absent (see Absent Secretary).Enter, in the «Directory Number» window, the repertory number of an executive set and,for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the«Mnemonic (Pocket,Mobile,4040)» window.

• ACD ResourcesPressing this key displays, on the display of a reflex set, the status of the sets inan ACD group (see Alcatel OmniPCX 4400 - ACD documentation). Enter, in the«Directory Number» window, the repertory number of the ACD group and, for an Alcatel

2. Creating this key automatically creates a «Executive call» key on the secretary set.

3. Creating this key automatically creates a «Secretary call» key on the executive set.



4040 set only, a label of 14 alphanumeric characters maximum, in the «Mnemonic(Pocket,Mobile,4040)» window.

• ACD ListeningPressing this key allows - from an ACD supervisor set - discrete listen-in and the «help»function. From an ACD agent set, this key is used to request supervisor help (see AlcatelOmniPCX 4400 - ACD documentation). Enter, for an Alcatel 4040 set only, a label of 14alphanumeric characters maximum, in the «Mnemonic (Pocket,Mobile,4040)» window.

• ACD General ForwardingPressing this key forwards the calls destined for the team to a repertory number (seeAlcatel OmniPCX 4400 - ACD documentation).Enter, in the «Directory Number» window, the general forwarding repertory number and,for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the«Mnemonic (Pocket,Mobile,4040)» window.

• HeadsetPressing this key validates the use of a headset on this set. Enter, for an Alcatel4040 set only, a label of 14 alphanumeric characters maximum, in the «Mnemonic(Pocket,Mobile,4040)» window.

• DataPressing this key is used to call automatically a Data terminal. Enter, in the «DirectoryNumber» window, the repertory number of the Data terminal (8 characters maximum thatcan assume values 0 to 9, *, # and if appropriate A, B, C and D).

• ISDN Filtering Key (on multiline executive set only)This function is used to filter to the secretary a specific ISDN number (see § Filter Tables).This key can be used as a repertory key. Enter, in the «Content» window, the ISDNrepertory number of the correspondent and, for an Alcatel 4040 set only, a label of 14alphanumeric characters maximum, in the «Mnemonic (Pocket,Mobile,4040)» window.

• Data supervision keyThis function is used to supervise a remote terminal by viewing an icon. Enter, in the«Directory Number» window, the repertory number of the Data equipment.

• Screening SupervisionThis function is used by the secretary to supervise and activate the executive�s filter keys.This function is only possible if the set is multiline and secretary.

• Standard function keyThe following functions can be programmed for the sets that do not have them asstandard:• Enquiry,• Broker,• Forward,• Redial,• Mail,• Redial Memory,• Transfer,• ISDN,



• Repertory,• Booking,• Three-Party Conference,• Intrude,• Busy Camp On,• Loudspeaker paging,• Call Announcement,• Paging request,• Project Number,• Decimal End to End dialling,• DTMF End to End dialling,• Malicious Call,• Voice Mail Message Deposit,• Camp On Control.

• Network Executive CallThis function is the same as «Executive call» and is used in cases where theexecutive-secretary sets distributed across several nodes in the installation.

• Network Secretary CallThis function is the same as «Secretary call» and is used in cases where theexecutive-secretary sets distributed across several nodes in the installation.

• General Forwarding of PilotItem reserved for expert users.Pressing this key forwards calls to this pilot to a repertory number (see Alcatel OmniPCX4400-CCD documentation).In the «Directory Number» window, enter the repertory number of the pilot generalforwarding and, for an Alcatel 4040 set only, a label of 14 alphanumeric charactersmaximum in the «Mnemonic (Pocket,Mobile,4040)» window.

• Closing PGItem reserved for expert users.Pressing this key closes a Processing Group (see Alcatel OmniPCX 4400-CCDdocumentation).In the «Directory Number» window, enter the repertory number of the PG and, for anAlcatel 4040 set only, a label of 14 alphanumeric characters maximum in the «Mnemonic(Pocket,Mobile,4040)» window.

• Attendants AssistantThis function helps attendants in case of overflow. The calls then overflow to the assistantset as the queue thresholds are reached:• a threshold beyond which calls ring on the assistant set,• a threshold beyond which calls no longer overflow. In the «Ringing Mode» window,

enter the supervision mode (without ringing, with short or extended ringing, with orwithout bip), and in the «Attendants group» window, the attendant group concerned



by this function and, for an Alcatel 4040 set only, a label of 14 alphanumericcharacters maximum in the «Mnemonic (Pocket,Mobile,4040)» window.

• Homeworker Perm. connexion

LockedIf this parameter is validated at Yes, programming this key from the set is not authorised.Click on the Ok button to record the new parameters.Otherwise, click on the Close button to cancel.

3.1.1.2 Repertory keys

Double click on the icon of the required set, then on the icon to access repertorykeys configuration. Click on the icon corresponding to the key required, then on the Edit button.

Example:

Call Directory No.Enter a call number or a prefix number with 20 characters maximum, (values from 0 to 9, *,# and, if appropriate A, B, C and D). This number is automatically dialled when the key ispressed.

Key NameEnter a label (6 alphanumeric characters) to identify the key.Click on the Ok button to record the new parameters.Otherwise, click on the Close button to cancel.

3.1.1.3 DECT set

Double click on the icon of the required DECT set and then on the icon to accessDECT set configuration. Click on the icon and then on the Edit button.

The following, for example, is displayed:



Set TypeThis item displays the type of set.

RegisteredWhen validated at True, this item lets an attendant manage mobile set registration.

DECT user typeThis item is used to select the type of user:

- Permanent User : the set user resides on the site,

- Internal Visitor : the user is a temporary visitor to whom a mobile set has been lent.

- External Visitor : the user in a temporary visitor who has his own mobile set.

IPUI N (International Portable User Identify type N)This item is used to enter the international number of the set. This number must be enteredfor all «permanent» and «internal visitor» sets. For «external visitor» sets, this number isallocated when the visitor arrives on the site.

IPUI 0



This item is operational if the «Shell» item is validated. It cannot be managed by theadministrator. It is completed by the owner from the mobile set.

Expiry: day, month, yearThese items are used to define the usage expiry period for a mobile set.

Overfl.if paging failureWhen validated at True, this item allows overflow to a repertory number (defined in the nextitem) if the paging operation fails. If this item is not validated, an external call will be forwardedto the attendant. An internal call will not be successful.

Paging overflow Dir.No.This item is used to enter the overflow repertory number in the event of paging failure.

Network Mobility RightThis item is used to validate the use of the mobile set on the different nodes in the installation.

ShellThis item is used to define the set as a virtual set so that users visiting the site and belongingto other nodes may be declared.

TypeThis item is used to define the type of GAP terminal from the folllowing list:• unknown,

• 4074 GAP + UA (European keyboard),

• 4074 GAP + UA (ITU keyboard),• SOHO pocket,

• SOHO comfort,

• SOHO CTM,• ALTISET Pocket.

Gap display usedIf validated, this item inhibits GAP set display.

Gap with displayThis item cannot be managed. Its value is sent by the GAP mobile set on registration.

Radio link holdThis function is used by UA 3G + TSC DECT sets (see chapter Parameter management -Part 1 § Creating a user set ). It is used to choose the type of radio link between the base andthe set:• normal: the radio link is maintained between the set and the TSC for 10 seconds after on

hook.

• fct of traffic by base: additional delay is offered to the set in addition to the 10 secondsnormally alloted until the overflow threshold of the radio base is reached. This thresholdis defined at system level.

Security level



Item reserved for expert users.Three levels of security are offered to maintain DECT calls. From lowest to highest, thesethree levels of security are:

• Identity: this mode is based on checking the IPUI-N number.• Authentication: Identity mode poperties are included in this mode and, in addition, the

mobile and the system each calculate a code according to a predefined algorithm.

• Encryption: Authentication mode properties are included in this mode and, in addition, anencryption procedure is initiated when calls are set up.

3.1.1.4 Subscribers alias- Creation

Double click on the icon of the set required and then on the icon to accessuser alias creation. This function is used to create several additional names for a user set.Click on the Create » button.The following screen is displayed:

Alias No.This item is used to define a user alias number (1 to 15).

Directory name4

This is the name of the user and has a maximum of 20 characters.

4. Entering the repertory name and first name is used to fill in the equivalent «Call by name» fields automatically. Thesefields have 12 characters only for the name and 8 characters only for the first name.



Directory First Name4This is the first name of the user and can contain up to 20 characters maximum.The repertory name and first name are displayed on digital set displays and attendantterminals.These parameters are used for the «Call by name» facility (see «Alcatel OmniPCX 4400 -Telephone facilities » documentation ).

Can Be Called By NameThis item, validated at Yes, is used to enter the name and first name of the user in the repertoryfacility and in this way to carry out «Call by name» from any set in the installation.

Phone book Name and First Name (Call by name)These items are used to define the name (12 characters maximum) and first name (8characters maximum) which appear in the repertory facility.

Note: If these items are not completed, but the «Can be called by name» item is validated, theyautomatically assume the repertory name and first name.

Click on the Create/Set button to validate creation.• Modification

Select the alias to modify and then click on the Edit button.The parameters detailed in § 3.1.1.4 : Subscribers alias can all be modified except forthe «Alias No.» item.Click on the Ok button to validate the modifications.

• CopyingSelect the alias to copy and then click on the Duplicate button. A window, identical tothe creation window, is opened. Just complete the «Alias No.» item and then click on theCreate/Set button.

• DeletionSelect the alias to delete and then click on the Delete button.Confirm the deletion of the alias by pressing the Yes button.

3.1.1.5 Dynamic state of the user

This functionality is used to dynamically manage the state of the user set.

Double click on the icon of the desired set, then on icon to access themanagement of the set states.

Click on the icon, then on Edit button.




Note: The content of each of the facilities defined hereafter is described in more detail in the AlcatelOmniPCX 4400 - Telephone facilities documentation.

ForwardThis item is used to validate the call forwarding type for this set from the following list:

• Immediate forward,• Immediate forward on busy,

• Forward on no reply,

• Forward on busy and no reply,• No forward.

Forward Directory NumberThis item is used to define the number of the called party set of the call forwarding, if this isvalidated on the set.

Secondary Line ForwardThis item is used to validate the call forwarding type of the secondary line (multiline set) fromthe following list:



• Immediate forward,

• Immediate forward on busy,• Forward on no reply,

• Forward on busy and no reply,

• No forward.

Secondary Line Number ForwardThis item is used to define the number of the called party set of the secondary line callforwarding, if this is validated on the set.

Do Not DisturbIf validated at True, this item is used to prohibit any incoming call on the set, other than onefrom the operator.

PadLockIf validated at True, this item is used to temporarily prohibit the possibility of setting up acommunication on the public network from this set.

Busy Camp OnIf validated at True, this item is used to signal the call to an internal user already in conversationand waiting for the reply without hanging up.

Overflow on associateIf validated at True, this item is used to make all the calls to associated set take an altenativerouting, in case of no reply.

Overfl.busy to assoc.setIf validated at True, this item is used to make all the calls to the associated set take analternative routing, in case of busy.

Associated Set No.This item is used to enter the repertory number of the associated set.

Reset Charge pulse CounterIf validated at True, this item is used to the reset of the user charge pulse counter.

Conforme IdentityIf validated at True, this item authorises camp on this busy set.

User TypeThis item displays the type of set declared from the following list:

• Administrative,• Room,

• Client,

• Booth.

Room Suite Type



If the type of set is declared as «Room» or «Client», this item indicates whether the set is in asuite or not, and, if it is, whether the set is in a «main» room or a «slave» (secondary) room.

User Hotel StateThis item indicates:

• Check-in or• Check-outif the type of set is declared as «Client»,• Free or

• Busyif the type of set is declared as «Room».

3.1.1.6 Associated sets

This functionality is used to manage directory numbers of sets associated with the user set.

Click twice on the icon of the required set, then on the icon to access theirmanagement. Click on the icon, then on the Edit button.


By clicking on the button at the side of each of the items displayed, directory numbers maybe added or deleted as «associated stations».

These items are as follows:

- Multi-line,



- Set Supervision,

- Executive Call,

- Secretary Call,

- Supervisor Station.

3.1.1.7 TSC-IP User

Click twice on the icon of the required set, then on the to access TSC-IP userconfiguration (IP-Phone). Click on the icon, then on the Edit button

This displays:

Set TypeThis item displays set type.

Voice Coding AlgorithmItem reserved for expert users.This item enables the type of compression used by the set to be selected:

• Default : the value configured in system parameters for IP-Phones is used,• With Compression : the value configured in global installation system parameters is used,

• Without Compression : no compression, coding algorithm G711 is used.



Terminal Ethernet AddressItem reserved for expert users.This item is automatically completed when the IP-Phone is initialized. Suppressing theaddress results in the set being re-initialized.

IP AddressThis item cannot be managed. The IP addresss is completed when the set is initialized.

IP Domain NumberThis item cannot be managed. This is completed after the set has been initialized.

Use of volume in systemItem reserved for expert users.This item, set to No, enables a local volume to be configured for the set. If set to Yes, thevolume configured in sytem parameters is used (reserved to expert users).

Local volume (dB)Item reserved for expert users.If the previous item is set to No, this item allows a local volume to be specified for the set.

3.1.2 Duplicating a user set

This function is used for systematic entry of set parameters from a set already created.

Select the set to duplicate and click on the Duplicate button.

3.1.3 Deleting a user set

Select the set to delete, by clicking on the corresponding icon, for example.

Delete the selected set by clicking on the Delete button.

The following confirmation message is displayed:

Click on the Yes button to confirm.



Note: Deleting a user set is impossible in the following cases:- set belonging to an ACD group,- supervisor set of a set belonging to an ACD group,- set supervised by an attendant,- general ringing or night call forwarding set,- room set and the room is occupied,- set with an associated data terminal,- set with voice messages.

Only the deletion of a set having voice messages is possible for the «Forced deletion» functionwhich is activated by clicking on the Action button.




Chapter


4.1 Abbreviated numbersAbbreviated numbers are employed by users to reach external correspondents.

In practice, users dial a simplified number on their set and the PBX automatically dialsthe corresponding external number (see Alcatel OmniPCX 4400 - Telephone facilitiesdocumentation).

A table of 15,000 abbreviated numbers maximum can be created (0 to 14,999).

These numbers are declared in different «sections» (0 to 399), used to define user accessto abbreviated numbering from their operating category (management carried out by theinstallation technician).

For each abbreviated number, up to 15 different aliases can be created. These aliases are theadditional names used in the «Call by name» facility.

A section can only contain the abbreviated numbers whose indexes are successive (e.g.: 101to 150).

Abbreviatednumbers section

101

...

100

0

150

.

.

.

.

.

.

.

.

.

.

.

.

...

14999

A distinction must be made between the direct abbreviated numbers and the abbreviatednumbers by section.

Direct abbreviated numbersThe user activates transmission of the number by dialling a prefix.All the direct abbreviated numbers are stored in the same single section, which is global asregards the network whose content is automatically distributed to all the nodes in this network.This section cannot overlap on the other «abbreviated numbers by section» sections.

Example: section of the first index 100 and of length 300



Index 0

.

.

.

Direct abbreviatednumbers

Free space for abbreviatednumbering by section

Index 100

Index 399

Index 400

Index 14999

.

.

.

.

Abbreviated numbers by sectionAs a complement to the direct abbreviated numbering used by the entire network, abbreviatednumbering by section is used to manage:• abbreviated numbers specific to the nodes,

• abbreviated numbers specific to the entities, across the network.To send an abbreviated number, the user dials a prefix corresponding to the section followedby the order number in this section.The abbreviated numbers are contained in one or more sections, numbered from 0 to 399.If necessary, these sections can overlap and even be superposed.Example: 200 abbreviated numbers are distributed in 3 sections with 1 section having 95 numbers, 1section 10 numbers and 1 section 105 numbers.



0

9

Section 3(10 abbreviated numbers)

10

104

0

94

0...

9

Section 1 (95 abbreviated numbers)

Section 2 (105 abbreviated numbers)

Index in the table Order numbers by section

0

94

95

104

105

199

On initialisation, the sections are empty.For each section created, a seize prefix (8 digits maximum) must be allocated.

Example:

Prefix for section 1 = 11



The user with access to section 1 dials 1150 to reach the abbreviated number with index 50.



If an ISDN access is planned in the installation, as well as the «AUTOMATIC ATTENDANT»option, all the abbreviated numbers by section offer correspondent identification on ISDNi/c, the i/c ISDN numbers being translated into a repertory names. A user called by acorrespondent whose number is declared in abbreviated numbering will see the repertoryname of this correspondent on the display of the set.

4.1.1 Creating a direct abbreviated number

To create a direct abbreviated number, you must first declare the section reservedfor these numbers. For this, double click on the icon, followed bythe icon. Click on the instance 1 and on the Edit button.



Example:

Index of 1st abbrev.numberThis index is that of the first number of the section of direct abbreviated numbers. Enter a valuebetween 0 and 14,999, depending on the configuration of the installation, corresponding toan index in the table.

Number of abbreviated numbersEnter a value (from 1 to 15,000 depending on the installation configuration) corresponding tothe number of abbreviated numbers that the range is to contain.Click on the icon, followed by the Create button.The following screen is displayed:



Direct Abbr.No PrefixComplete the prefix (8 characters maximum, 0 to 9, A to D and *).This prefix is automatically inserted in the translator prefixes table.Users dial this prefix to send the corresponding call number.

Call NumberSupply both the o/g bundle seize prefix and the number to be sent on this bundle.The digits of the number stored, including the seize prefix (20 maximum) must be declaredone after the other. They must not be separated by spaces, dashes or other signs to indicate,for example, any intermediary tones.

Example:

Seize prefix for o/g bundle: 0. The external number is: 01 55 66 70 00.

Enter the stored number as follows: 00155667000.

A stored number can contain up to 20 digits maximum.The «end of keyboard» equivalent can be entered by the sign * at the end of the numberstored if this number is less than the format declared.



Directory name1

The repertory name can have a maximum of 20 alphanumeric characters.

Directory First Name1The repertory first name can have a maximum of 20 alphanumeric characters.The repertory names and first names are displayed on reflex and digital sets equipped withdisplays, as well as on the attendant terminals.

BarringIf this parameter is validated, the content of the abbreviated number is subject to barringcontrol according to the public network access category allocated to the caller.

Overfl.Dir.Abbrev.No Pref.This information is supplied to validate the overflow when the o/g bundle is fully busy. Itscontent is equal to the prefix of a direct abbreviated number.

Auto.Attendant Calling RightComplete this item with a number (0 to 31) corresponding to a category number defining theoperating rights granted to the caller (priority, overflow possibility, access to voice mail, etc.)and entered by the installation technician. The value taken by default is equal to 0.This category, taken into account in the «Automatic attendant» facility, is used if the caller canbe recognised by his ISDN identifier (the caller number must be contained in the abbreviatednumber).

Call TypeThis item is used to define the type of call from the following:

• Normal,

• VIP,• Internal,

• IP,

• ISVPN.This function is used on attendant terminals and sets to distinguish the ISDN «i/c» callsaccording to their importance.

Timed Forward.Dir.Abbrev.No.Complete this item with the full abbreviated number prefix. If the initial «open» abbreviatednumber is not completed by the user before a time-out, the PBX automatically sends the callnumber corresponding to this overflow direct abbreviated number.

Example:- Prefix 3500 corresponds to number 0015566. Time delayed overflow number: 3501- Prefix 3501 corresponds to the external number 00155667000 (attendant).

The user dials prefix 3500. The PBX generates the number 0015566.




If the user does not complete the number, after a time-out the PBX automatically dials the number of theprefix 3501, namely: 00155667000.

Range NumberThis item is used to define a virtual section number (0 to 31) to allow barring of this numberaccording to the sections authorised for users in their telephone facility categories.

Can Be Called By NameThis item, validated at Yes, is used to enter the name and first name of the abbreviatednumber in the repertory facility and in this way to carry out «Call by name» from any setin the installation.

Phone book Name and First Name (Call by name)These items are used to define the name (12 characters maximum) and first name (8characters maximum) which appear in the repertory facility.Note: If these items are not completed, but the «Can be called by name» item is validated, theyautomatically assume the repertory name and first name.

Displayed NameThis item is used to define the name displayed (16 characters maximum) on the set andattendant terminal display.

Note: This item is automatically completed by the repertory name and first name. If this item is empty,the call number will be displayed in place of the name.

External DISA Dir. No.This item is used to complete the repertory of a user in the installation. This number is usedso that the system automatically carries out substitution on the user set. This mechanism isinitiated when the external correspondent (via the DISA facility) is recognised by his NDS: thecaller is then substituted on the allocated set in the installation.

IP AddressIP address for correspondents (H323 subscribers, etc.) of IP phones. IPv4 on 4 bytes andIPv6 on 16 bytes.

4.1.2 Direct abbreviated number alias

4.1.2.1 Creation

Double click on an abbreviated number already created (see § 4.1.1 : Creating a directabbreviated number ) . Click on the icon and then on the Create button.




Alias No.This item is used to define a direct abbreviated number alias number (1 to 15).

Directory name2

This repertory name has a maximum of 20 characters.

Directory First Name3

The repertory name has a maximum of 20 characters.The repertory name and first name are displayed on digital set and attendant terminal display.These parameters are used for the «Call by name» facility (see Alcatel OmniPCX 4400 -Telephone facilities documentation).

Can Be Called By NameIf validated at Yes, this item is used to enter the name and first name of the abbreviatednumber in the repertory facility and in this way to carry out «Call by name» from any set inthe installation.

Phone book Name and First Name (Call by name)This items are used to define the name (12 characters maximum) and first name (8 charactersmaximum) which appear in the repertory facility.

2. Entering the repertory name is used to fill in the equivalent «Call by name» field automatically. This field has only12 characters.

3. Entering the repertory name is used to fill in the equivalent «Call by name» field automatically. This field has only 8characters.



Note: If these items are not completed, but the «Can be called by name» item is validated, theyautomatically assume the direct abbreviated number repertory name and first name.

Click on the Create/Set button to validate creation.

4.1.2.2 Modification

Select the alias to modify and then click on the Edit button. The parameters detailed in chapterParameter management - Part 2 § Subscribers alias can all be modified except for the «AliasNo.» item.

Click on the Ok button to validate the modifications.

4.1.2.3 Copying

Select the alias to copy and then click on the Duplicate button. A window, identical to thecreation window, is opened. Just complete the «Alias No.» item and then click on theCreate/Setbutton.

4.1.2.4 Deletion

Select the alias to delete and then click on the Delete button. Confirm the deletion of the aliasby pressing the Yes button.

4.1.3 Creating an abbreviated number per section

An «abbreviated number per section» must be declared at the level of a section that must beconfigured beforehand.

For this, double click on the icon, then on the icon.Click on the number of the section (0 to 399) and then on the Edit button.



Example:

Index of 1st abbrev.numberThis index is that of the first number of the section. Enter a value between 0 and 14,999,depending on the configuration of the installation, corresponding to an index in the table.

Number of abbreviated numbersEnter a value (from 1 to 15,000, depending on the configuration of the installation)corresponding to the number of abbreviated numbers that the section must contain.

Number Of DigitsThis item can be modified according to the number of abbreviated numbers declared in thesection (value from 1 to 5). This defines the number of digits to be dialled by the user afterdialling the section prefix.

Example:

Length of the section £ 10 (0 to 9): 1 digit

Length of the section £ 100 (0 to 99): 2 digits



Length of the section > 10000 (10000 to 14999): 5 digits

Use in networkThis item is used to define whether the abbreviated numbers section is localised (definition atnode level) or generalised for the network.Click on the Ok button to store the new parameters.Select the section in which the number is to be created. For this, double click on the sectionnumber. Click on the icon and then on the Create button.



The following screen is displayed :

Abbreviated No.This is the order number of the abbreviated number in the section. Enter a value between 0and 14,999. This number will be dialled by the user following the section prefix (see § 4.1 :Abbreviated numbers ) .

Call NumberThis is the number of the external correspondent. This number contains 20 digits maximum,including the line seize prefix (see § 4.1.1 : Creating a direct abbreviated number ) .

Directory name1The repertory name can have a maximum of 20 alphanumeric characters.

Directory First Name3The first name can have a maximum of 20 alphanumeric characters.

BarringIf this parameter is validated at True, the contents of the abbreviated number is subject tobarring control according to the public network access category allocated to the caller.



Overflow Range No.This information is supplied to validate the overflow when the o/g bundle is fully busy. Itscontent is equal to the number of the section (0 to 399) in which the abbreviated number usedfor overflow is located.Value -1 means that there is no overflow number.

Overflow Abbrev.No.This parameter is used if «Overflow Range No.» is completed. Enter the order number of theoverflow abbreviated number (0 to 14,999) in the section in question. This number is sent ifthe o/g bundle is congested.

Auto.Attendant Calling RightComplete this item with a number (0 to 31) corresponding to a category number defining theoperating rights granted to the caller (priority, overflow possibility, access to voice mail, etc.)and entered by the installation technician. The value taken by default is equal to 0.This category, taken into account in the «Automatic attendant» facility, is used if the caller canbe recognised by his ISDN identifier (the caller number must be contained in the abbreviatednumber).

Call TypeThis item is used to define the type of call from the following:

• Normal,

• VIP,• Internal,

• ISVPN (Integrated Services Virtual Private Network).This function is used on attendant terminals and sets to distinguish the ISDN «i/c» callsaccording to their importance.

Timed Overflow Range No.Enter the number of the range (0 to 399) containing the time delayed overflow abbreviatednumber. Value -1 means that there is no time delayed overflow.

Timed overfl.Abbr.No.This parameter is used if «Timed Overflow Range No.» is completed.Enter the order number of the time overflow abbreviated number (0 to 14,999) in the sectionin question (see example § 4.1.1 : Creating a direct abbreviated number ) .The overflow abbreviated number corresponds to another call number sent automatically bythe PBX if the user does not complete the initial «open» abbreviated number.


Phone book Name and First Name (call by name)These items are used to define the name (12 characters maximum) and first name (8characters maximum) which appear in the repertory facility.




Displayed NameThis item is used to define the name displayed (16 characters maximum) on the display setsand attendant terminals.

Note: This item is automatically completed by the repertory name and first name. If this item is empty,the call number will be displayed in place of the name.

External DISA Dir.No.This item is used to complete the repertory of a user in the installation. This number is usedso that the system automatically carries out substitution on the user set. This mechanism isinitiated when the external correspondent (via the DISA facility) is recognised by his NDS: thecaller is then substituted on the allocated set in the installation.

4.1.4 Abbreviated number by section alias

4.1.4.1 Creation

Double click on an abbreviated number already created (see § 4.1.3 : Creating an abbreviatednumber per section). Click on the icon and then on the Create button.


Alias No.This item is used to define a direct abbreviated number alias number (1 to 15).



Directory name1The repertory name has a maximum of 20 characters.

Directory First Name3The repertory name has a maximum of 20 characters.The repertory name and first name are displayed on digital set displays and attendantterminals.These parameters are used for the «Call by name» facility (see Alcatel OmniPCX 4400 -Telephone facilities documentation).


Phone book Name and First Name (call by name)These items are used to define the name (12 characters maximum) and first name (8characters maximum) which appear in the repertory facility.


Click on the Create/Set button to validate creation.

4.1.4.2 Modification

Select the alias to modify and then click on the Edit button. The parameters detailed in chapterParameter management - Part 2 § Subscribers alias can all be modified except for the «AliasNo.» item.

Click on the Ok button to validate the modifications.

4.1.4.3 Copying

Select the alias to copy and then click on the Duplicate button. A window, identical to thecreation window, is opened. Just complete the «Alias No.» item and then click on theCreate/Setbutton.

4.1.4.4 Deletion

Select the alias to delete and then click on the Delete button. Confirm the deletion of the aliasby pressing the Oui button.

4.1.5 Filtering a caller number

Click twice on the abbreviated number already created (see § 4.1.3 : Creating an abbreviatednumber per section). Click on the icon, then on the Create button.

The following is displayed:



This feature is used to direct a calling party user to a directory number in accordance with thenumber requested. It is mainly used in the Teleservice.

Principle:

If the number requested is filtered and associated with a filtering index (by the systemmanagement), the call may arrive at a directory number (routing), provided that the number ofthe calling party user can be identified by an abbreviated number by section.

If this is the case, the call is directed to a directory number entered in the item «Routingnumber».

Filtering indexThis item characterises the number called.

Routing NumberThis item is used to enter the directory number to which the call is directed, taking intoaccount the calling party number (indicated by the abbreviated number) and the numbercalled (indicated by the filtering index).If the item is empty, the call is directed to an overflow directory number managed at systemlevel.




Chapter


5.1 Specific telephone facilitiesThis menu is used to parameter the following telephone services:

- cost centre,

- project numbers,

- filter table,

- routing table.

From the main menu, double click on the icon.

5.1.1 Cost centre

This menu is used to modify the names of the cost centres (4 characters maximum).

Double click on the icon, then on the icon corresponding to the cost centrerequired.

Click on the Edit button.

Example:

Enter the name of the cost centre (from C0 to C1999 during installation initialisation), then clickon the Ok button.

5.1.2 Project charging code

This menu is used to create, modify or delete a project charging code.

Project communications are used to establish an external communication and charge it, atcharging level, to a project charging code.



The project charging code, dialled by the caller user to validate the communication as such,must be part of the list containing the list of project charging codes, in order for the user to beprompted to continue dialling.

Click on the icon.

5.1.2.1 Creating a project charging code

Click on the Create button. The following screen is displayed to allow the entry of the projectnumber parameters:

Enter the project order number (from 1 to 255) in the «Id Number» item and the project chargingcode (12 «digits» maximum) in the «Project account code» item, then click on the Create/Setbutton.

5.1.2.2 Modifying a project charging code

Select the project order number to modify, then click on the Edit button.

Enter the new project charging code (12 «digits» maximum), then click on the Ok » button.

5.1.2.3 Deleting a project charging code

Select the project order number (from 1 to 255) and/or the project charging code (12 «digits»maximum), then click on the Delete button.

The confirmation message is displayed:



Click on the Oui button to confirm.

5.1.3 Filter tables

This menu is used to modify the content of the 16 filter tables for the multiline sets declared asexecutive.

Filtering allows executives either to receive only calls destined for them according to the callorigin (P.R.I.S.O: Immediate seize according to origin), or to forward calls destined for themaccording to the call origin (R.I.S.O: Immediate forwarding according to origin).

In both cases, the calls not reaching the executive are directed to the secretary, if present.

Double click on the icon. Select the number of the filter table to modify, thenclick on the Edit button.

Example:

Table IdThis is the number of the table in question (there are 16 tables maximun).The Previous and Next keys are used to change tables.

Filtering key Type



If filtering elements exist for this table, they are shown in the «Filtering key Type» field.Pressing the button is used to list the various filtering elements.

Example:

Filter TypeEach filter table can contain up to 15 elements from the following list:• All Directory Numbers

The filtering acts on all the repertory numbers internal to the installation.• All Trunk Groups

The filtering acts on all the external numbers.• One Directory No.

The filtering acts on one repertory number internal to the installation. Enter this numberin the «Content» window.

• One Trunk GroupThe filtering acts on the external numbers arriving on a specific bundle number. Enterthis number in the «Content» window.

• One Abbreviated No.The filtering acts on a specific abbreviated number corresponding to an external ISDNnumber § 5.1 : Specific telephone facilities (see chapter Parameter management - Part3 § Abbreviated numbers ). Enter this abbreviated number in the «Content» window.

• One Attendant No.The filtering acts on one attendant repertory number in the installation. Enter this numberin the «Content» window.

• T2 Key



One key on a multiline set can be programmed as dedicated «T2» key. Enter the positionof the key on the set in the «Content» window.When the name and, if appropriate, the content of a type of filtering is displayed, the lattercan be added to or deleted from the filter table selected previously.

• RepertoryFiltering acts on a number contained in a repetory key. Enter the number of the keyconcerned.

5.1.4 Routing tables

This menu is used to create, modify or delete the numbers to be dialled automatically on setoff-hook in immediate or time delayed routing.

Click on the icon.

5.1.4.1 Creating a routing table

Click on the Create button. The following screen is displayed to allow entry of the routing tableparameters:

Enter the routing table number (from 1 to 255) and the call number (up to 20 «digits», each«digit» assuming the value from 0 to 9, *, # and if appropriate A, B, C and D), then click on theCreate/Set button.

This call number can be:

- an internal set number,

- a set group number,

- an attendant call number,

- a facility prefix,

- an abbreviated number seize prefix followed by an abbreviated number,

- a bundle direct seize prefix followed by an external number,

- a direct abbreviated number prefix.



5.1.4.2 Modifying a routing table

Select the number of the routing table (from 1 to 255), then click on the Edit button. Modify thecall number, then click on the Ok button.

5.1.4.3 Deleting a routing table

Select the number of the routing table to delete (from 1 to 255), then click on the Delete button.The confirmation message is displayed:


5.2 Hunting groupA hunting group is used to group several sets under the same repertory number and select oneset to answer a call reaching the hunting group.

A set can belong to a call pick-up group (see chapter Parameter management - Part 1 §Creating a user set)and to a hunting group simultaneously.

This menu is used to create, modify or delete one or more hunting groups.

From the main menu, double click on the icon, then click on the icon.

5.2.1 Creating a hunting group

Click on the Create button. The following screen is displayed:



Directory NumberThis is the repertory number of the hunting group. This number can contain up to 8 «digits»,each «digit» assuming the value 0 to 9, *, # and if appropriate A, B, C and D.

Directory NameThis name (16 characters alphanumeric maximum) is used to identify the hunting groupduring allocation of a set from the «configuration of a user set» menu (see chapter Parametermanagement - Part 1 § Creating a user set ).

Identifier of Domain1

This item is used to define the domain to which the hunting group belongs. Domains can onlybe used from NMC management systems.

Type of Hunting Group1This item is used to define the type of hunting group:

• Local hunting group (all sets in the hunting group are on the same node),

1. As of version 3.



• Network hunting group (all the sets in the hunting group are shared between differentnodes),

• RSVP hunting group (these are accesses to RSVP voice mail).

Subnetwork Reference1If the item «Hunting group type» is entered in «Network hunting group», this item displays thenumber of the sub-network concerned which is the reference.

Node Reference1As with the item above («Hunting group type»=«Network hunting group»), this item displaysthe number of the node concerned which is the reference.

Search TypeBy default, this item is completed with «Cyclical». The type of hunting can be modified to anyof the following:

• cyclical: hunt for the first free set takes places from the last set called.

• sequential: hunting is always from the set declared as head of group.• parallel: simultaneous call to alll the group sets (non multiline sets).

Group Busy With One CallIf the «Search Type» item is set to «Parallel», this item, validated at Yes, is used to considerthe parallel group busy when one of its sets is busy.

Release After TimerWhen a set in the hunting group becomes free, it can only be rung again after a timerparametered by the installer. Click on this item to validate this facility.

Overflow Directory NumberThe overflow repertory number must be entered to validate the overflow. An error messageis displayed if the overflow repertory number does not correspond to an installation number(local multiline set or not, other hunting group) or an attendant call number.

Authorized Camp on Calls %This is a ratio defined by:

Number of waiting calls

Number of sets present in the hunting group% waiting calls authorised =

Camp-on wait on a busy hunting group is authorised as long as the number of waiting callsdoes not exceed the parametered value.Enter a number between 0 and 1000.

Example: For 100% wait, there will be as many waiting calls as there are sets present in the huntinggroup.

Connection Category IdDefine the connection categories (from 0 to 31) to allocate to the sets when they are active inthe hunting group.



The sets belonging to a hunting group may not have the same rights in this hunting group aswhen they are outside the hunting group.

Public Network CategoryEach category (0 to 31) of public network access provides the authorisations or barrings fori/e and o/g.The public network access category of the hunting group is independent of the category ofthe sets in this hunting group. These sets assume their own category on leaving the group.

Withdrawal AuthorizedWhen «True», this item allows the last set present in the hunting group to validate its ownwithdrawal provided its operating category allows this, even if the hunting group has nooverflow repertory number.A call to a hunting group in which all the sets have withdrawn will be switched to the overflowrepertory number if it exists or will not be routed (BT).Particularities

• Allocation and capacityOnly the sets in service can be allocated to a hunting group.A set can only be allocated to a single hunting group.Each set in a hunting group can be called by its own specific repertory number.

Note: The main repertory number of a multiline set can belong to a hunting group (no restriction onthe number of lines).

• Row of the sets in the groupEach set in a group has a row position within the group. This row is used for the typeof hunting managed and is allocated in line with the chronological order in which the setwas allocated to the group.If a set is de-allocated, the program automatically modifies the rows of the remaining sets,while maintaining their initial order.

Dir.No Allocated to the groupThis item indicates the repertory numbers (40 maximum) allocated to the group. To act on thecontent, click on the button.The following screen displays:



To add a repertory number, click on the Add button and then enter the repertory number, inthe «Dir. No Allocated to the group» item.To delete a repertory number, select it in the window, then click on the Add button.Click on the Add button to validate the modification.

Entity NumberComplete this item with a number from 1 to 255. This number corresponds to the number ofthe entity to which this group belongs.

Prioritar GroupThis item is not used.

CSTA routingIf validated, this item is used to re route the group using a CSTA application.

Voice Mail• Voice Mail Number

Not used.

• Voice Mail PasswordNot used.

• Language Voice MailNot used.

Pickup Private Call1If validated at True, this item authorises pick up of personal calls of hunting group set users,if there are no calls to the group.

External Pickup Call1If validated at True, this item authorises pick up of calls to this group by a user not belongingto this group.

Using Set Category1



If validated at True, this item authorises use of the set network access category instead ofthat of the hunting group, if a user belonging to the group seizes the public network directlyor receives an incoming call via the public network.

5.2.2 Modifying a hunting group

Select the hunting group repertory number, then click on the Edit button.

The parameters described in § 5.2.1 : Creating a hunting group can all be modified, except forthe «Directory Number» item. Click on the Ok button to validate the modification.

5.2.3 Duplicating a hunting group

This function is used for systematic entry of the hunting group parameters from a group thathas already been created.

Select the hunting group to duplicate and then click on the Duplicate button.

5.2.4 Deleting a hunting group

Select the number of the hunting group to delete, then click on the Delette button.

The confirmation message is displayed:





Chapter


6.1 Change-over timesThis menu is used to define, for each day of the week, the times for entity status change-over.These status change-overs are used to inhibit or authorise access to certain numbers(international, long distance, etc.) according to time periods and in line with the public networkaccess categories of the set.

They are also used to define the routing for «i/c» communications according to the status ofthe installation.

Double click on the icon.

Double click on an entity number other than 0.

Double click on the icon to parameter the routing for «i/c»communications.

Double click on the icon to parameter the «o/g» communications.

Click on the day to modify, then on the Edit button.



Example:

For each day, 4 change-overs are planned. For each one, complete the following items:

- HourDefines the hour for entity status change-over.

- MinuteDefines the minute for entity status change-over.

- StatusDefines the status of the entity. These states, can be as follows:

• Night,

• Day,• Mode 1 (forwarding 1),

• Mode 2 (forwarding 2),

• Attendant Group (entity forwarding is the same as attendant group forwarding).

The forwarding numbers (night, day, mode 1 and mode 2) are defined on installation by thetechnician.



Click on the Edit button to validate the modifications.

6.2 Alarm setsThis menu is used to allocate the «alarms» function to one or more sets in the installation (16maximum).

Double click on the icon, then on the icon.

Click on the icon corresponding to the alarm set required and then click on the Edit button.

Example:

Alarm Set Dir.No.Complete this item with the repertory number of an installation set intended to receive alarms.Click on the Ok button to record your modification.When an alarm is transmitted, the set is rung and an incident is stored in the system. Thisincident is output on the system console or on the PC in VT100 emulation mode.Several alarms can be allocated to the same set. The ringing time is defined by the technicianon installation.

6.3 Numbering plan outputThis menu is used to display or printout all or part of the numbering plan of the entity. In orderto be output, a number must be created and correspond to:

- a call number for a set, hunting group, attendants, one specific attendant,

- a direct abbreviated number,

- a facility prefix, a message indication prefix,

- a business or project DOD prefix, an abbreviated dialling section prefix,

- a suffix.



The numbers are output in increasing order (0 to 9, *, #, A, B, C and D) and according to thenumber of «digits» (from 1 to 8 «digits»).

From the main menu, double click on the icon and then on theicon.

Click on the number to output, then click on the Edit button.

Example:

6.4 RepertoryThis menu is used to fill in the installation repertory. From the Main menu, click onthe icon.

6.4.1 Creating an item

Click on the Create button. The following screen is displayed:



Directory Number• Directory Number

This window is used to enter the item repertory number (user, abbreviated number, etc.).This entry is mandatory and the number must be part of the installation numbering plan.This number can have up to 8 «digits», each «digit» assuming the value from 0 to 9, *, #and if appropriate A, B, C and D.

• Alias No.This item is used to define the alias number (0 to 15).

Directory name and First Name1

The repertory name and first name can contain 20 alphanumeric characters maximum.These parameters are displayed on the digital and reflex sets equipped with displays, as wellas on the attendant terminals.Note: These parameters are used for the «Call by name» facility (see Alcatel OmniPCX 4400 - Telephonefacilities documentation).




Phone Book TypeThis item is used to define the type of repertory number from the following list:

• Users,

• Data,• Abbreviated number,

• Remote Network User,

• Phone Book Serv. No.

Can Be Called By NameThis item, validated at Yes, is used to enter the name and first name of the item in the repertoryfacility and in this way to carry out «Call by name» from any set in the installation.

Phone book Name and First Name (Call by name)These items are used to define the name (12 characters maximum) and first name (8characters maximum) which appear in the repertory facility.Note: If these items are not completed, but the «Can be called by name» item is validated, theyautomatically assume the repertory name and first name (see page 2-9).

Node NumberThis item is used to complete the number of the node to which the item belongs.

Network NumberThis item is used to enter the number of the network to which the node declared in the previousitem belongs.After completing the parameters, click on the Ok key.

6.4.2 Modifying an item

Select the item to modify, then click on the Edit button.

The parameters described in § 6.4.1 : Creating an item can be modified.

6.4.3 Deleting an item

Select the item to delete, then click on the Delete button.The confirmation message is displayed.Click on the Yes button to confirm.


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