Top Banner
Crowdsourced Emergency Information Martin Tomko Maurits van der Vlugt, Keren Flavell, Anthony Joseph, Daniela Fernandez, and many others
40

Crowdsourced Emergency Information

Dec 17, 2014

Download

Health & Medicine

BGTT_SYD

How crowdsourced data augments Emergency Management information in general, and in the case of Bushfire Connect in particular
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Crowdsourced Emergency Information

Crowdsourced Emergency Information

Martin Tomko

Maurits van der Vlugt, Keren Flavell, Anthony Joseph, Daniela Fernandez,

and many others

Page 2: Crowdsourced Emergency Information

Emergency

“A serious, unexpected, and dangerous situation requiring immediate action.”

Life | Health | Property | Environment

Page 3: Crowdsourced Emergency Information

Emergency Lifecycle

• Preparation

• Warning

• Impact

• Response

• Recovery

Page 4: Crowdsourced Emergency Information

Emergency Information

Content:• Accountable• Timely• Accurate• Unambiguous• Relevant• Updateable

Delivery:• Targeted• Accessible• Robust

Page 5: Crowdsourced Emergency Information

The Expert Approach

Page 6: Crowdsourced Emergency Information
Page 7: Crowdsourced Emergency Information

Saturday 7/02/2009 bushfires

burnt the equivalent of 1 million football fields, displaced 7,500 people across 78

townships, resulting in 173 dead and 2000 houses lost.

Page 8: Crowdsourced Emergency Information

Information Breakdown

000 overloadedSlow and overwhelmed response

No trustworthy alternative informationMisdirected and late evacuations

Page 9: Crowdsourced Emergency Information

From VicAlerts RHOK 2011

Page 10: Crowdsourced Emergency Information

Authoritative Information Channels

Content:• Accountable

+• Timely

-• Accurate

+• Unambiguous

+• Relevant

-• Updateable

-

Delivery:• Targeted

-• Accessible -• Robust

-

Page 11: Crowdsourced Emergency Information

Missing Information Stream

• From people to agencies• Supportive information (not incidents, but context)• Responsiveness (change happens)• Resilience (self-help)• Impact reduction vs hazard mitigation

Page 12: Crowdsourced Emergency Information

There is a need for change […]

Empower communities with Timely, Relevant

and Tailored information

Craig Lapsley, VIC FSC

Page 13: Crowdsourced Emergency Information

Crowdsouring

“Crowdsourcing is the act of outsourcing tasks, traditionally performed by an employee or contractor, to an undefined, large group of people or community (a "crowd"), through an open call.”

http://en.wikipedia.org/wiki/Crowdsourcing

Page 14: Crowdsourced Emergency Information

Crowdsouring

Johann Wolfgang Ritter von Kempelen de Pázmánd, cca 1770

Page 15: Crowdsourced Emergency Information

Crowdsouring

Page 16: Crowdsourced Emergency Information

Crowdsourced Emergency Information

Page 17: Crowdsourced Emergency Information

Bridging the Ecosystems

Page 18: Crowdsourced Emergency Information
Page 19: Crowdsourced Emergency Information

Stats

QLD Flood crisis• 1 month• 100,784 reports• 213021 unique visitors over 2

weeks, 50% over 2 days (11-12th Jan)

• ~500,000 pageviews

Page 20: Crowdsourced Emergency Information

Stats

Sinsai.info Japan)• 10K/30K users/day (Avg/Peak)• 30K/200K requests/day (Avg/Peak)• 3000 user reports in first week, 7000 in first

month

Page 21: Crowdsourced Emergency Information

Crowdsourced Information Channels

Content:• Accountable

-• Timely

+• Accurate

+/-• Unambiguous

-• Relevant

+• Updateable

+

Delivery:• Targeted

+• Accessible +• Robust

+

Page 22: Crowdsourced Emergency Information

Crowdsourced Project Characteristics

• Short-term Operation • Disaster-specific• Ad-hoc core team of volounteers • Short-term active moderators• Information flow and tools established during emergency• Platform development in bursts

Page 23: Crowdsourced Emergency Information

Crowdsourced Emergency Information

Page 24: Crowdsourced Emergency Information

Social Media Data Deluge

Example Tweets:#irene [#your primary tag] information for primary tag #loc gps coordinates #src where the information came from

Star

bird

and

Sta

mbe

rger

(201

0) T

wea

k th

e Tw

eet

Page 25: Crowdsourced Emergency Information

Social Media Data Deluge

Page 26: Crowdsourced Emergency Information

Stage Input features Output features Disaster type

Preparation Agency feeds + Community resources + guidelines

Subscription to SMS + App + Feed

BushfiresFloodsCyclonesPests

Warning Agency feeds + App SMS, App, Map, Feed BushfiresFloodsEpidemics & PestsCyclones and Weather

Impact Agency feeds and Twitter monitoring + App

SMS, App BushfiresFloodsUnrest

Response Twitter submissions and monitoring + App

SMS, App, Map BushfiresFloodsEpidemics & PestsCyclones and WeatherUnrest

Recovery Twitter and Email submissions

Map, Feed BushfiresFloodsEarthquakeTsunamiCyclones and WeatherUnrest

Page 27: Crowdsourced Emergency Information

Helping neighbours help their neighbours

Page 28: Crowdsourced Emergency Information

Characteristics

Most projects• Short-term Operation • Disaster-specific• Ad-hoc core team of

volounteers • Short-term active

moderators

BushfireConnect.org• Ongoing operation• National coverage• Stable core team +

volounteers• Long term but latent

moderators

Page 29: Crowdsourced Emergency Information

Bushfire Connect

• Community Powered

• Community Resilience

• Integrate Crowd Sourced and Official Information

Page 30: Crowdsourced Emergency Information

Citizen Reports

• SMS• Web form• Emails• Twitter• Smartphone

Page 31: Crowdsourced Emergency Information
Page 32: Crowdsourced Emergency Information

Incident Alerts – OPT IN

• SMS• Email• RSS…• APP

Page 33: Crowdsourced Emergency Information
Page 34: Crowdsourced Emergency Information
Page 35: Crowdsourced Emergency Information

Crowdsourced Emergency Systems Challenges

• Data Mining and (Geo)Information Retrieval• Information synthesis, Mood detection• Usability• De-centralised dissemination• Load balancing• Social dynamics and motivation• Team organisation • Vandalism

Page 36: Crowdsourced Emergency Information

www.bushfireconnect.org

ushahidi

http://bushfireconnect.org/feed/

Page 37: Crowdsourced Emergency Information

@bushfireconnect https://www.facebook.com/bushfireconnect

Page 38: Crowdsourced Emergency Information

0429 883 485 [email protected]#bushfireconnect

ushahidi

Page 39: Crowdsourced Emergency Information

Volounteer Coordinator PositionTechnical Implementation Coordinator

System AdministratorModerators