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MATCH SUPPORT
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Page 1: Creating Fearless Matches

MATCH SUPPORT

Page 2: Creating Fearless Matches

What You Will Leave With:

• Understanding the Importance of Orientation

• Monitoring/Screening Plan

• Match Support Plan

Page 3: Creating Fearless Matches

Monitoring and Support

“Mentoring programs that provide monthly calendars of low-cost events, offer tickets to events or provide opportunities to participate in structured activities are associated with positive outcomes.”

- mentoring.org

Page 4: Creating Fearless Matches

Standard:Monitor mentoring relationship milestones and support mentors with ongoing advice, problem-solving, support and training opportunities for the duration of the relationship.

Page 5: Creating Fearless Matches

Benchmarks:• Monthly contact• Documentation of all meetings• Two types of resources• Assessment of relationships• Post-match training

Monitoring and Support

Page 6: Creating Fearless Matches

Monitoring and Support

Enhancements:• Quarterly contact with a key person in

mentee’s life• Group Activities• Thank mentors

Page 7: Creating Fearless Matches

Fearless Orientation

• Introduction Mentor/Mentee

• Mentor / Mentee Agreement

• Scheduling

• TeamMates Room or Designated area

• Make a GREAT 1st impression

Page 8: Creating Fearless Matches

Give Support a Purpose

• Communication

• Group Activities

• Recognition

• Appreciation

Page 9: Creating Fearless Matches

Be Specific – Example Email

• Recognize– Shout-out (birthdays, match milestones, match

length, etc.)

• Appreciate– Thank you

• Resource– Event, articles, activities

• Announcements– New mentors, safety/ethics reminders, scheduling

Page 10: Creating Fearless Matches

Recognition Counts

•12 visits by end of 1st semester/ 24 + visits

•Mentor Milestones

•Match of the Month

•National Mentoring Month

• Thank You from Mentee

•Graduation

•TeamMates Recognition Wall of Fame

•Create a lasting impression

Page 11: Creating Fearless Matches

Fearless Monitoring

• Purpose

• Ensure the match is meeting regularly• Reinforce during mentor interview/training

• Monitor the quality of the match through end of year surveys for both mentees and mentors.

• Address challenges with the match

Page 12: Creating Fearless Matches

How to Monitor Effectively

• Check the sign-in sheet weekly

– Same day each week and contact if needed

– After 2 weeks missed, what is your plan?• Communicate with mentee also

• Check-in with match frequently

• Continually monitor for safety

– Rely on your “gut”

Page 13: Creating Fearless Matches

Support Action Plan• How will you support/monitor your matches

• Board Support Champion

• Do not reinvent the wheel

• What works? Who’s responsible?– Weekly– Monthly– Semester– Annually

Page 14: Creating Fearless Matches

Resources and Being Resourceful

• Be efficient and work together

– Do not rely solely on coordinator

– Have a “Support Leader/Champion” on board

– Delegate the tasks

•Phone calls, thank you, etc.

– Identify the type of support needed

– Keep it simple and meaningful

Page 15: Creating Fearless Matches

Thank you for attending “Fearless Matches”