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Revision History Version Date Author Modifications1.0 22./04/11 Srihari Initial Version
Topics
For details click the required link
If you have any Request apart from the above please contact your DSP or drop a mail to RBEI/BSS-DSP
BSS-DSP Team
BAN DSP BSI - Bhaskar Suresh Illa BSN - Vishwanath Basavaraj Angadi BSR - Jagadish Babu Logisetti
If you are not able to reach the above DSP's please contact Ananya Mishra
BSS - ISP Documents
New Associates
Password Reset ,Unlock and Extent Validity for Leave Management System
Encryption facility
BoCo Registration and Unregistration
SAP Logon Pad Access
Admin access
Internet Access
USB Access
RASVPN Connection
Interwise Moderator Access
Software Clearing
Backup and Archival
Data Recovery and CD/DVD Write Request
Associate Exit/Transfer
BSS ISP Documents
Please read the following documents without fail from the below link
Open the file name mentioned below to read the document from the above linkBSS - Information security concept. BSS_InformationSecurityConcept
BSS - Emergency Concept BSS_Emergency_Concept
Click the link to get the document
RBEI - ISP Policy
Encryption
Clean Desk
Guidelines for Laptop user
Information Classification
Usage of Bosch IT Equipment
CERT
Intellectual Property Rights
Password Rules
Link to BSS ISP Intranet documents
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BSS ISP Documents
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Details for New associates.
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Details for New associates.
For Printer Access : a) Get printer server name form your neighbors. b) Call 3311 for creating a ticket to get securejet PIN number. c) Once you get the PIN number configure the printer in your system
ISP Web based training
Data Labelling
BSS ISP Training documents
Travel Management Request can be raised through Employee service. Employee service --> General --> Travel Mgmt. System --> Request for Creation of UserID.
How to do mail and file Encryption
LMS and Portal will be activated by "RBEI-IdM User Administrator" team. If it is not activated send mail to "RBEI-IdM User Administrator" with your NT ID
New associate should complete web based training on ISP(section 2) and Data Labelling(section 3) , read "BSS_InformationSecurityConcept" atleast once which is provided in the link under section 4.
Password Reset ,Unlock and Extent Validity for Leave Management System
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Password Reset ,Unlock and Extent Validity for Leave Management System
Click the below link
The options are available in topic Identity Management (IdM) under section 'End User 'Change Password' 'Unlock my SAP account'.Note: If you are Unlocking or extending your LMS accounts do the following steps on same day without fail.
Step 1. Change the password. Step 2. Login into LMS.
Further, if you could not see your Ntid on SAP (LMS) screen after login into LMS, please contact the following persons with the screen shot. Ms. FIXED-TERM Sheetal Anwekar(RBEI/BSP HRL-M support) or Ms. Vani Prasad (RBEI/HRL3-M).
IDM Navigation path provided below
Please also reset your password after extending the validity.
My Work > Management & Support > Associate Services > Leave & Attendance > Overview > LMS Password Reset > Unlock ( select SAP checkbox named logsysp011) and extend validity
If you do not have the SAP checkbox option in the password reset page, please contact your DSP to add the SAP resource to your account.
If you find a green color clock-wise arrow symbol, it shows that your request is in process and still needs to be approved. please check with DSP for approval of previous request and then try extending validity.
Once the request for encryption facility is raised, collect the PIN letter from the distribution office to activate email encryption (Registration at RB-TrustCenter)https://sec-selfservice.de.bosch.com/enroll/start.html
Pre-requisites for BoCo registrationUsage of BoCo requires a client Software to be installed on the PCGr.M approval for getting BoCo before going in for DH approvalUser registration needs Department Head approval (due to monthly charges involved for BoCo usage)
Process for registration and un-registration is via WorkONPlease follow the BSS Specific work flow mentioned below, else your request will be rejected by DH
User Help for rating a WorkON workflow: (refer page 4)
Procedure for BoCo ActivationRefer Sec 4.2.
Note : Navigation path for creating :workon" given below
Registration:
Workflow needs to be created in the BGN portal tool “WorkON”, as follows:
User--> User's Gr.M-->User’s DH--> Sreekumar C R (CI/FSR1-IN); cc: Swaroop Kunja (RBEI/ICO)
Un-Registration:
Workflow needs to be created in the BGN portal tool “WorkON”, as follows:
User --> Sreekumar C R (CI/FSR1-IN); cc: Swaroop Kunja (RBEI/ICO)
Steps for getting admin privileges for desktop/laptops
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Steps for revoking admin privileges for desktop/laptops1
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Steps for getting admin privileges for desktop/laptops
Enabling of admin access will happen thru peacy installation
If you had applied for admin access to update your SAP Log-On pad, follow the instructions provided in the
If admin access was not removed by using the above procedure DSP will remove it during audits.
Steps for revoking admin privileges for desktop/laptopsAs per BSS ISP as associate can have admin access for 2 days. After this time period, below step to be initiated by user of the system
If you had applied for admin access to update your SAP Log-On pad, follow the instructions provided in the below link
Please raise request through IT services for getting admin access
Please select under newscale(MY IT services) -Computer hardware--->Request Administrative Rights to Computer--->select others--->IN Business Justification Type "Admin access required " and mention the reason that why you need admin access.Refer the attachment word document for raising the IT services request for admin access
the Link by doing this user will be able to add SAP system in Log-on pad without admin access.
If the system was infected with Virus and due to that Admin and USB access was removed then reapproval is mandatory from GrM and DH.
SAP-Log-on pad access by doing this user will be able to add SAP system in Log-on pad without admin access.
User to send mail to local admin team with the subject line "Deactivate Admin privileges - machine name"[email protected]
Note: Normally admin access requests will be processed within 2 days of requested date by local admin team. If needed urgently, associate to follow-up with local admin team to get it immediately
Admin access for a system on a continuous basis requires approval from DH and Mr.Stanley Christopher to be marked in mails for such requests
C:\Documents and Settings\jas1cob\Desktop\procedure for Admin and USB access.doc
Steps for getting internet access for desktop/laptops (internal users*)
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Steps for getting internet access for desktop/laptops (internal users*)
Pre-requisite for getting internet access: Internet to be used only for official/project purposes only by associatesComplete ISP WBT e-learning and certificate of completion to be available before applying for internet access
Fill the internet access request form
Fill the obligation form
Work station Audit:click the below link to complete the work station audit. This will be stored in "c:\isp_report.html"
Associate to sign in the confirmation by user placeholder ( Point No. 1 in the sample attachment )
Send encrypted mail to your DSP with ISP WBT training certificate or Screen shot of ISP training information from your
Produce the Internet application hard copy to DSP for getting His/Her signature. ( Point No. 2 in the sample attachment )
After getting DSP signature get signature from your GrM. (Point No. 3 in the sample attachment )
Scan the hard copy and send it in mail to your DH.
DH will insert his/her digital signature and forward it to RBEI-Internet Access Request (CI/ISY1-IN)
Note: Normally Internet access requests will be processed within 2 days of requested date by local team.
Access to internet will be revoked if more than 1 virus alert is received by user from RBEI-Antivirus team
C:\Documents and Settings\srp5cob\Desktop\Internet_Sample.pdf
Steps for enabling USB port for desktop/laptops
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Steps for enabling USB port for desktop/laptops
Fill the USB drive undertaking form
Explanation for 1,2,3 on the sample request form.
(1) The duration and reason for the request to be filled by the associate. (2) The associate signature with other details (3) The associate should get His/Her DH's signature
Enabling of the port will happen thru peacy installation
Please raise request through IT services for getting USB access
Please select under newscale(MY IT services) -Workplace services -->Computer hardware--->Request Administrative Rights to Computer--->select others--->IN Business Justification Type "USB access required " and mention the reason that why you need admin access.Refer the attachment word document for raising the IT services request for USB access
Note : Please add the USB obligation form in which you have got the DH's signature as attachment while raising the IT_services request
At any point in time if USB port has to be disabled, please send a mail to local admin team with subject line "Deactivate USB Port - machine name"
If the system was infected with Virus and due to that Admin and USB access was removed then re-approval from GrM and DH is mandatory.
USB port will be disabled for users if more than 1 virus alert is received by user from RBEI-Antivirus team or any NonBosch data storage device is used.
C:\Documents and Settings\srp5cob\Desktop\USB_sample.pdf
C:\Documents and Settings\jas1cob\Desktop\procedure for Admin and USB access.doc
Steps for enabling RASVPN for Laptops (CoRASon)
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Steps for enabling RASVPN for Laptops (CoRASon)
Request RASVPN access thru eWorks. Refer below link for procedure
Link to eWorks application
Fill the declaration of obligation for RASVPN which is available in the below link
Send the declaration of obligation scan copy to DSP to avoid rejection
Always attach declaration of obligation of RASVPN in eWorks while initiating a request for RASVPN
Configure BSS Specific Workflow in eWorks as per the process mentioned in the link (Step-1)Please follow BSS Specific Work to avoid rejections.User--> User's Gr.M-->User’s DH CC to User's DSP --> RBEI ICO
Pre-requisite for getting interwise moderator access: User Should have access to BGN Portal account , if not contact your DSP.Fill in the attached form to get the interwise moderator access (charges involved)
IDM Administrator will place a request to add Interwise to your Portal Account
User Will receive automated mail once the request is approved.
Using the following path , user has to create a password for Interwise account
Sign and submit the BOSCH virtual conferencing obligation form to DSPhttps://inside.bosch.com/irj/go/km/docs/guid/90a7a2f7-d534-2d10-db87-82e4aec51b52
Click myAT&T available in your task bar. Enter your NT ID and the Interwise password which user had set in IDM.
Fill the above form , get signature form GrM and DSP , create a ticket with this request.Project Closure Archival
d) Two copies of achieved data would be stored in fire-proof cabinet which is kept in CI/ISY1-IN with labelling.
Steps for data recovery
In case there is any loss of data, use below form to raise a request for data recovery
e) Mock recovery records and logs (system generated) are maintained at central folder in identified server
(a) User should ensure U drive has to be mapped as “username$” on Server name.
Where Servername is:- KOR2FS02 for Koramangala and Bommanahalli COB2FS01 for Coimbatore
Users are requested to use U drive for data storage (e.g. latest Outlook pst files, temporary work files etc) instead of local disks on workstations and access the data directly from U drive.In U drive, folders like pki_data, log and peacy will be created automatically which are required to run Peacy environment, Email encryption etc.,Do not delete the existing system created folders like pki_data, log and peacy folders from U Drive.
In case there are requirements to transfer data onto CD/DVD for data backup permanently, use below form and raise a hotline request
a) Data archiving of project closure artefacts shall be done on a CD/DVD or magnetic tape. The media shall be provided by CI/ISY1-IN department after project representative (as per the project plan) submits an approved request including DSP. The responsibility of archiving onto CD/Tape lies with data owner or project representative.
b) The project representative will be informed by CI/ISY1-IN department to copy the Project Archival data in to a PC/Server where the archiving device is connected.
c) If the archive file size is greater than 4 GB, CI/ISY1-IN department shall have a discussion with the project team to decide if the data could be split into multiple CDs / DVDs for archiving. Where data cannot be split into multiple CDs or DVD, archiving shall be done on a magnetic tape.
e) Once the CI/ISY1-IN department receives a confirmation from the project team, project data copied in the server shall be deleted either by CI/ISY1-IN department or by the project team.
a) The recovery request has to be done by sending a ‘Recovery Request Form’ via e-mail with a copy to user’s superior ( minimum Project Manager level)
b) Recovered data should be retrieved on alternative server path. This is to avoid accidental overwriting of valid latest information. Responsibility to copy the recovered data to productive data is responsibility of data owner.
d) CI/ISY1-IN will conduct mock recovery of monthly tapes once a month and yearly tape once in 6 months to ensure data integrity on tapes.
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Steps for initiating exit/transfer for an associate
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Steps for initiating exit/transfer for an associate
Also User deletion request to be raised in case of exit of associates (For transfer if applicable or insisted only)
Before approaching DSP for Signature in Exit checklist complet the following points.
Stanley Christopher (CI/FSR1-IN) FIXED-TERM Supriya Srinivas (CI/ISY-IN Sekr) Purushotham K (CI/FSR1-IN) CC to your DSP and FIXED-TERM Smitha T D (RBEI/BSS-Sekr)
After getting signature from DSP and Project manager, get signature from FCM security also.
Send the scanned copy to DSP and submit the hard copy to HRL during your Exit interview.
‘Exit and Transfer Checklist’ should be used in the department during exit, transfer, termination of employees, externals and third parties as a part of clearance and transfer procedure
Associate either getting transferred to other department or leaving the organization should fill the check items in the below mentioned checklist
1) Fill the user account deletion form(as shown in sample document) get Signature from your GrM and send the scanned copy to with sibject line "Clearance for User Account Deletion : <Your NTID>"
2) Send mail to FIXED-TERM Smitha T D (RBEI/BSS-Sekr) requesting to removing your name in all distribution list with CC to DSP with sibject line "Modification in Distribution list : <Your NTID>"
3) Send mail to Your Project managet requesting to remove access to project folder and delete your SAP User ID which you had used in your project with CC to DSP and subject line "SAP User ID Deletion : <Your NTID>"
C:\Documents and Settings\srp5cob\Desktop\User_Account_Deletion.pdf
Sample Document
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C:\Documents and Settings\srp5cob\Desktop\User_Account_Deletion.pdf