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#CSDC @jdavidhobbs https://davidhobbsconsulting.com Controlling Content Migrations @jdavidhobbs #CSDC
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Controlling Content Migrations

Jan 22, 2018

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Page 1: Controlling Content Migrations

#CSDC @jdavidhobbs https://davidhobbsconsulting.com

ControllingContent Migrations

@jdavidhobbs

#CSDC

Page 2: Controlling Content Migrations

#CSDC @jdavidhobbs https://davidhobbsconsulting.com

ControllingContent Migrations

@jdavidhobbs

#CSDCIntroductions

Page 3: Controlling Content Migrations

#CSDC @jdavidhobbs https://davidhobbsconsulting.com

ControllingContent Migrations

@jdavidhobbs

#CSDC

Page 4: Controlling Content Migrations

#CSDC @jdavidhobbs https://davidhobbsconsulting.com 4

Page 5: Controlling Content Migrations

#CSDC @jdavidhobbs https://davidhobbsconsulting.com

Early strategyfor higher impact across the

entire digital presence

5

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com

Key points

6

• Migration planning fits within broader project

• Think beyond nuclear and forklift options

• Understand what you have

• Use rules rather than case-by-case examination

• View quality in grayscale

• Reduce heft

• Minimize distance

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 7

But first… this is interesting

Boring (and less effective) Interesting (and more effective)

Cutting and pasting • Searching for patterns

• Improving your content

One-time exercise • Setting up your long term program

Unending • Develop tracking metrics

Unimportant • Critical to success

http://bit.ly/cm-interest

Page 8: Controlling Content Migrations

#CSDC @jdavidhobbs https://davidhobbsconsulting.com

Migration fits within broader projectAnd early involvement is key

8

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 9

Stage is set for migration success early & within the broader project

• Defining project concept

• Gathering the right team

• Defining a strong project plan

• Architecting for long term success

• Waiting until migration time is way too late

http://bit.ly/hobbs-migration-checklist

Page 10: Controlling Content Migrations

#CSDC @jdavidhobbs https://davidhobbsconsulting.com 10

Streamlined changes

are those that the

system (writ large) is

optimized to do

(hopefully strong

content publishing for

example)

Routine work program

makes tweaks to these

systems

One-offs break outside

the normal process

Redesigns make more

substantial changes to

what is already in place

http://bit.ly/hobbs-4-types

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 11

Streamlined

• Is something that should be fast

• Is something that is fast

• Clear standards (including

whether to streamline one at all)

• Optimized for quality

Routine work program

• Working on the machinery itself

• Only the next phase is planned

• The schedule for the next phase

is clear

http://websiteproductmanagement.com

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 12

Streamlined

• Is something that should be fast

• Is something that is fast

• Clear standards (including

whether to streamline one at all)

• Optimized for quality

Routine work program

• Working on the machinery itself

• Only the next phase is planned

• The schedule for the next phase

is clear

The goal is often to optimize something

http://websiteproductmanagement.com

Page 13: Controlling Content Migrations

#CSDC @jdavidhobbs https://davidhobbsconsulting.com 13http://websiteproductmanagement.com

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 14http://bit.ly/hobbs-early-report

Page 15: Controlling Content Migrations

#CSDC @jdavidhobbs https://davidhobbsconsulting.com 15http://bit.ly/hobbs-early-report

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 16http://bit.ly/hobbs-early-report

Page 17: Controlling Content Migrations

#CSDC @jdavidhobbs https://davidhobbsconsulting.com

Think beyond nuclear and forklift optionsA hybrid approach is often best

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Page 18: Controlling Content Migrations

#CSDC @jdavidhobbs https://davidhobbsconsulting.com 18http://bit.ly/hobbs-forklift-nuclear

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 19http://bit.ly/hobbs-forklift-nuclear

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 20

Middle ground of disruption usually best

http://bit.ly/hobbs-forklift-nuclear

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 21http://bit.ly/hobbs-forklift-nuclear

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com

Understand what you have

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 23

An inventory is an exploration

http://bit.ly/rethinkinventory

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 24

An inventory for migration is for making decisions

http://bit.ly/rethink-ci

Lots of different types of information can be useful:

• Dates (like last update)• Usage (like Google Analytics)• Technical information (like usage of headers)• Ownership • File and content types• Aggregated information (like section size)

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com

Ideally an inventory is interactive

25http://bit.ly/hobbs-dynamic-inventory

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com

Inventories are not mind-numbing

• Consider multiple sources of data

• Slice and dice the inventory

• For large digital presences, consider site inventories as well

• Topic inventories

• Image aspect ratios

• Quality of the inventory

• Sources of data

26http://bit.ly/rethink-ci

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com

Use rules vs. case-by-case review

27

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 28

Case by case or rules?

Case by case Rules

Slow Fast

Difficult to get buy-in / the loudest or

group with most resources wins

Get agreement first and then

everyone does work separately

Minimal bearing re: post-launch

treatment of content

Could be applied on ongoing basis

Could have very different results

across a large site

Could be much more consistent

More difficult / impossible to chunk

work

Possible to find patterns to speed up

and break down work (potentially

for better automation)

Difficult to explain to visitors

consistently

Opportunities to better explain to

visitors

http://bit.ly/panning

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 29http://bit.ly/hobbs-exploding

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 30http://bit.ly/hobbs-exploding

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com

View quality in grayscale

31

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 32

You are in control

http://bit.ly/hobbs-control-knobs

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 33

Some components of quality

http://bit.ly/hobbs-quality-and-migration

• How structured the content is

• Whether assets that make up a piece of content are each managed or if for example it's all just handcoded in HTML (which is highly related to the above, but different)

• Editorial quality that only people can really ascertain like voice

• Whether the content effectively applies a taxonomy

• More mechanical writing quality like spelling and grammer

• Visual design quality like spacing

• How actionable the content is (how sharable it is)

• How scannable the content is

• How reflowable the content is (for example for differently-sized displays)

• How well the content integrates with other relevant systems (for example passing effective data to site analytics)

• How consistent the content is across the repository

Page 34: Controlling Content Migrations

#CSDC @jdavidhobbs https://davidhobbsconsulting.com 34http://bit.ly/contenthandling

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 35http://bit.ly/contenthandling

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com

Reduce heft

36

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 37

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 38

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 39

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com

Minimize distance

40

Page 41: Controlling Content Migrations

#CSDC @jdavidhobbs https://davidhobbsconsulting.com 41http://bit.ly/contenthandling

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 42

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#CSDC @jdavidhobbs https://davidhobbsconsulting.com 43

Thanks!• Rapid Assessments

• Estimation

workshops

• Executive decision-

making workshops

• Migration plans

• Rollout plans

• Implementation

strategy

• RFP and vendor

selection