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Congratulations, You’re a Member Now what ? New Member Orientation Adrienne Hahn Membership Development [email protected] Elyn Perez Membership Development [email protected]
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Congratulations, You’re a Member Now what ?

Jan 02, 2016

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New Member Orientation. Congratulations, You’re a Member Now what ?. Adrienne Hahn Membership Development [email protected] Elyn Perez Membership Development [email protected]. Slide 2. Welcome to the Orientation. New Member Orientation. Slide 3. Webcast Notes …. - PowerPoint PPT Presentation
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Page 1: Congratulations,       You’re a Member Now what ?

Congratulations, You’re a Member

Now what ?

New Member Orientation

Adrienne HahnMembership [email protected]

Elyn PerezMembership [email protected]

Page 2: Congratulations,       You’re a Member Now what ?

Slide 2

Welcome to the Orientation

Page 3: Congratulations,       You’re a Member Now what ?

Slide 3 New Member Orientation

Webcast Notes …Attendee lines are muted, except for speakers

Webcast Technical Support– If you are experiencing technical difficulties with your web or audio connection to

today’s webcast

IEEE Contact Center Representatives– Specific questions about your account or membership– Complete form, which will route your question for a faster, more efficient reply

[email protected]

www.ieee.org/contactcenter

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 4: Congratulations,       You’re a Member Now what ?

Formal Presentation ( ~ 30 minutes )

Getting to Know You

Welcome to IEEE

Getting Connected

Participation

This presentation is available for download “File Share” module

Open Q&A ( ~ 30 minutes )

Initiate questions “Chat” module

Slide 4 New Member Orientation

Today’s Orientation …

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 5: Congratulations,       You’re a Member Now what ?

Slide 5 New Member Orientation

Use the Chat box to introduce yourself…

Your name, location, technical interests

Type your info and click on the arrow.

Getting to know you Introductions …

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 6: Congratulations,       You’re a Member Now what ?

… Continue introducing yourself!

Ask yourself …

What is the likelihood that I would have come together with these individuals & fellow members outside of today’s event ?

The IEEE experience …

Bringing together individuals who share your passion for technology and engineering

Expanding your technical and professional network outside of the workplace

Creating opportunities for participation

Slide 6 New Member Orientation

Today, an important connection …

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 7: Congratulations,       You’re a Member Now what ?

Slide 7 New Member Orientation

About your presenters …

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Elyn Perez

Membership Sales Operations Manager, Membership Development

IEEE employee for 1 year. Manages programs to recruit new members and renew former members.

Graduate of New York University

Native of U.S. state of New Jersey. Have lived / worked in the states of New York and New Jersey

Adrienne Hahn

Manager, Membership Communications

IEEE employee for 15 years, began in IEEE’s Member Services as a representative for Latin America. Communications manager for IEEE Student and young professional activities

Graduate of the Moravian College, Pennsylvania

Native of U.S. state of Indiana. Have lived / worked in the states of Pennsylvania and New Jersey

Page 8: Congratulations,       You’re a Member Now what ?

Slide 8

Welcome to IEEE

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 9: Congratulations,       You’re a Member Now what ?

About the IEEE …

Mission

IEEE's core purpose is to foster technological innovation and excellence for the benefit of humanity.

Slide 9 New Member Orientation

IEEE MembershipEngineers, scientists and allied professionals whose technical interests are rooted in electrical and computer sciences, engineering and related disciplines

390,000+ members globally: 300,000 professionals, 90,000 students

160+ countries

Private sector, academia, government

Society MembershipsNiche membership organizations within IEEE (38 of them) that represents specific technical or professional interests

About 50% of IEEE members also belong to a Society

Nearly all of IEEE conferences, publications, and standards development are sponsored and managed by IEEE’s technical Societies

Societies support technical chapters that collaborate with your local, IEEE Section

www.ieee.org/societies

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 10: Congratulations,       You’re a Member Now what ?

Slide 10 New Member Orientation

Email to new member containing auto-generated IEEE Web Account. Online access to benefits can begin.

Welcome package arrives containing greeting letter, membership card, and benefits brochure

3-5 weeks depending on locationWithin a day of completing application

Online Application

Paper Application

IEEE Service Rep processes application and payment

3-7 days from receiving application

Welcome package arrives containing greeting letter, membership card, and membership brochure. Auto-generated IEEE Web Account printed in separate mailing.

3-5 weeks depending on location

Email confirmation to member that application and payment received

Print publications begin arriving

Print publications begin arriving

Membership Activation at a Glance …

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 11: Congratulations,       You’re a Member Now what ?

Slide 11 New Member Orientation

… Renewal at a Glance

JAN

FEB

MAR

APR

MAYJUN

JUL

AUG

SEP

OCT

NOVDEC

October - Renewal for following membership year opens (several e-mails and print invoice)

Members who joined between 16 August and 31 December wont receive a renewal notice until the following October

March - Deactivation of service to un-renewed members

January - Membership renewal becomes past due

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 12: Congratulations,       You’re a Member Now what ?

Slide 12

Getting Connected

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

New Member Orientation

Page 13: Congratulations,       You’re a Member Now what ?

5 Connections to Make by Next Week …

IEEE Web Account

myIEEE

myAccount

MemberNet

E-Mail Alias

Slide 13 New Member Orientation

40-60 minutes total

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 14: Congratulations,       You’re a Member Now what ?

Slide 14 New Member Orientation – Getting Connected

Why?

Key to online access !

Enables your access to myIEEE, myAccount, and other IEEE resources

Sent to you by e-mail (if you applied online), or with your welcome kit (if you applied by paper)

To do…

Save your web-account in a secure location for future reference

Recommend that you to change to a more intuitive & memorable username and password

Re-set / change your web account info at www.ieee.org/webaccounts

Web accounts are available to IEEE members and IEEE society members, customers and visitors. Access to services varies based on membership and subscription status.

IEEE Web Account 5-10 minutes

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 15: Congratulations,       You’re a Member Now what ?

Slide 15

Why?

Saves you time to find resources

IEEE information personalized to your technical, demographic, and geographic interests

To do…

Visit www.ieee.org/myieee, and log-in using your IEEE web account

Familiarize yourself with myIEEE’s navigation and features

Locate link to ‘myAccount’ in navigation header area

myIEEE is a one-stop, personalized web portal providing IEEE members with convenient access to IEEE’s web based member benefits and account information.

myIEEE 10-15 minutes

New Member Orientation – Getting Connected

IEEE Web Account required for access

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 16: Congratulations,       You’re a Member Now what ?

Slide 16

myIEEE (cont.)

New Member Orientation – Getting Connected

Member Greeting Drop-Down Menu

Your member number

Your Section w/ link to its website

Rolodex icon links to officers & email address

Log-in required again for myAccount updates and e-commerce, e.g., technical interest profile, address, etc.

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 17: Congratulations,       You’re a Member Now what ?

Slide 17

Why?

Helps personalize and automate your member experience, e.g., myIEEE, memberNet

Maintains your account history with IEEE

To do…

From myIEEE, review menu options under ‘myAccount’

1st priority Select ‘Technical Interest Profile,’ and log-in again (for security reasons). Complete your technical interest profile

Review other account information for accuracy and completeness

Manages your IEEE account information, and the primary venue for purchasing IEEE products and services.

myAccount / The IEEE Shop 10-15 minutes

New Member Orientation – Getting Connected

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 18: Congratulations,       You’re a Member Now what ?

Slide 18

Why?

Exclusive online directory of all IEEE members

Enables you to find other members with similar interests, and makes you visible to the IEEE member community

To do…

Log into myIEEE with you IEEE web account, from www.ieee.org/myieee

Locate memberNet module, and select “Opt-in Preferences”

Check-mark the profile information (which has been automatically imported) that you want to share with other members, and save your preferences

memberNet is an online search and networking tool that allows members to connect with technical and engineering experts worldwide, personalized to each member.

memberNet / Opt-in Preferences3-5 minutes

New Member Orientation – Getting Connected

If your member account information is incomplete, e.g. technical interest profile, configure / update via myAccount

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 19: Congratulations,       You’re a Member Now what ?

Slide 19

Why?

Identifies you as an IEEE member

Forwards all alias-directed e-mail to your real Internet account

All incoming attachments are automatically scanned for viruses

Optional anti-spam (UCE) filter

To do…

Access in myIEEE, from the ‘myAccount’ drop-down menu, and register

Or, register directly at www.ieee.org/alias

The IEEE e-mail alias is an exclusive benefit of membership that identifies the sender as an IEEE member, and ensures protection from viruses and spam.

IEEE e-Mail Alias 5-10 minutes

New Member Orientation – Getting Connected

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 20: Congratulations,       You’re a Member Now what ?

Slide 20

Summary Flow Chart …

New Member Orientation – Getting Connected

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Web Account

myIEEE

myAccount • Review account info for accuracy, e.g., address• Configure technical interest profile (very important)

• www.ieee.org/myieee • Identify your local Section and officers (cursor over your name)• Locate ‘myAccount’ link in navigation header; Re-authentication required for myAccount access

myIEEE / memberNet

• Create your memberNet profile, select and saving opt-in preferences

• Change to intuitive username and password• www.ieee.org/webaccounts

Page 21: Congratulations,       You’re a Member Now what ?

Slide 21

Participation

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

New Member Orientation

Page 22: Congratulations,       You’re a Member Now what ?

Knowing …

Slide 22 New Member Orientation – Participation

Stay informed, take action

‘Benefits Bulletin’– E-newsletter delivered monthly– Announcements about new/updated benefits– Interactive polls, hyperlinked benefit listing– Winners of the random, IEEE t-shirt drawing

‘The Institute’– The ‘alumni newspaper’ chronicling the events,

activities, and accomplishments of IEEE and its members

– Four (4) print, and eight (8) online editions– An email alert notification newsletter, published twice a

month, highlights articles in the online edition

Section / Society Newsletters– Announcements about the people, activities, and

events specific to a geographic area or technical interest group

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 23: Congratulations,       You’re a Member Now what ?

Authoring– Over 140 periodicals let you choose the

best forum for your work– Exposure in top-rated journals– Disciplined methodology for peer review

Speaking– Over 800 conferences let you choose the

best forum for your work– Distinguished lecturer network for local

events– Valuable peer networks

Judging– Opportunity to help make IEEE

competitions successful and insightful for students and young professionals

Contributing …

Slide 23

Share insight, help others

New Member Orientation – Participation

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 24: Congratulations,       You’re a Member Now what ?

Influencing …

Slide 24

Exercise leadership, drive change

New Member Orientation – Participation

Developing– Technical standards– Curriculum for high-school, teacher in-service training

Leading & Organizing– Section, Chapter, Student branch events and

activities– Existing or new conference tracks, competitions

Promoting– Local and/or technical events and activities– Membership development, fundraising– Recognition of other members

Voting– Selecting the IEEE leadership locally, technically,

and globally

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 25: Congratulations,       You’re a Member Now what ?

Slide 25

In Summary …

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

New Member Orientation

Page 26: Congratulations,       You’re a Member Now what ?

Membership Begins with Connecting …

IEEE Web Account

myIEEE

myAccount

memberNet

IEEE e-Mail Alias

Slide 26 New Member Orientation

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 27: Congratulations,       You’re a Member Now what ?

… and is Enriched through Participation

Knowing

Contributing

Influencing

Slide 27 New Member Orientation

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 28: Congratulations,       You’re a Member Now what ?

New Member Assistance …

IEEE Contact Center– Available 24 hours / 5 days a week

(Sunday, 4:30pm ET through Friday, 4:30pm ET)

– www.ieee.org/contactcenter

+1 800 678 4333 (USA and Canada)+1 732 981 0060 (Worldwide)

IEEE Section Volunteer Leadership– Contact rolodex accessible from myIEEE

Slide 28 New Member Orientation

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 29: Congratulations,       You’re a Member Now what ?

Frequently Asked Questions …

Slide 29 New Member Orientation – Participation

Why hasn’t my new member welcome package arrived ?

Allow 3-5 weeks from the day you joined. Varies by country, and /or venue of joining, e.g., print application, at a conference. If not received by 5 weeks, contact IEEE Contact Center.

Where can I find my member number ?

Log into myIEEE with your IEEE Web Account. Cursor over your name, and a drop-down window will appear that displays your member number.

How can I access my IEEE web-account username and password?

Visit www.ieee.org/webaccount. This resource page guides you step-by-step on how to ascertain the username and password information you need. If you need additional assistance, initiate a request for assistance to the IEEE Contact Center, at www.ieee.org/contactcenter.

Where can I access my IEEE payment receipts?

Log into myIEEE. Cursor over the link in the header of myIEEE called ‘myAccount.’ From the drop-down window, select ‘My Orders,’ where you will be prompted to log-in again. Upon entry, find and print your receipt.

How do I change my mailing address?

Log into myIEEE. Cursor over the link in the header of myIEEE called ‘myAccount.’ From the drop-down window, select ‘Address Profile,’ where you will be prompted to log-in again. Upon entry, update and save your info.

What is included in my membership?

The most complete list of member benefits can be found at www.ieee.org/myieee. The list will distinguish benefits that come with your membership at no additional cost, as well as add-on products and services. Society benefits vary.

How do I gain access to the IEEE Job Site?

Log into myIEEE. Select the tab, “Profession Desktop.” Navigation to the IEEE Job Site will be presented in the left navigation bar.

To what do I have access in IEEE Xplore?

All IEEE members can search and review the 2 million + records and abstracts, and can download articles from IEEE Spectrum and. IEEE Potentials magazines. The ability to download other articles is dependent upon your add-on services, e.g., add-on membership to IEEE’s technical societies, and/or being an add-on subscriber to the IEEE Member Digital Library.

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 30: Congratulations,       You’re a Member Now what ?

Thank you!Conclusion of Formal Presentation

(More information about benefits in Appendix)

Slide 30 New Member Orientation

www.ieee.org/contactcenter

This presentation is available for download “File Share” module

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

Page 31: Congratulations,       You’re a Member Now what ?

Q & A Session(welcome to stay, or leave)

Slide 31 New Member Orientation

Initiative Questions “Chat” module

Webcast Technical Assistance: [email protected] Contact Center: www.ieee.org/contactcenter

www.ieee.org/contactcenter

Page 32: Congratulations,       You’re a Member Now what ?

New Member Orientation Slide 32

New Member Orientation Webcast Appendix

The Benefits & Opportunities

of Membership

Page 33: Congratulations,       You’re a Member Now what ?

Why we join—why we stay…

Knowledge ... staying current with the fast changing world of technology

Community … local and global activities, unparalleled networking opportunities, members-only discounts, electing IEEE leadership

Professional Home … empowering members to build and own their careers, mentoring, making the world a better place

Page 34: Congratulations,       You’re a Member Now what ?

Staying Technically Current

IEEE Spectrum Magazine Monthly, the award-winning IEEE Spectrum

magazine explores the creation, application and implications of new technologies

IEEE.tv IEEE’s Internet television, exclusive Member

programming and file downloading privileges

The Institute Newsletter Monthly (4 print, 8 online) newsworthy IEEE

activities both in professional and technical areas

IEEE Potentials Magazine 6 issues (online), the magazine for technology's

rising, student innovators

IEEE Xplore Digital Library Table-of-contents and abstracts (1.9 million

documents)

Additional Benefits (add-ons)… IEEE Member Digital Library, Proceedings of the IEEE

Page 35: Congratulations,       You’re a Member Now what ?

Sections, Student Branches, and Technical Chapters Local, face-to-face technical and social meetings Engage peers through informative technical meetings Recognition of accomplishments

IEEE MemberNet Authoritative member directory of IEEE Networks personalized to each member Opt-in privacy protection

IEEE e-Mail Alias Identifies you as the IEEE ‘family’ Virus protection and spam filtering

IEEE Mentoring Connection Peer-to-peer advice and counsel Participate as either mentor or mentee

Volunteering Opportunities that build leadership skills and networking

opportunities

Professional Networking

Page 36: Congratulations,       You’re a Member Now what ?

Membership paying for itself As much as 50% off IEEE products Registration discounts on 350+

conferences annually

Additional Benefits (add-ons)… the power of volume purchasing*…

Financial Services Insurance Services Home & Office Services Travel Services

*Benefits vary by country

Member Discounts / Reduced Rates

Page 37: Congratulations,       You’re a Member Now what ?

Career Development & Recognition

IEEE Job Site, Career Alert Locate career opportunities easily and

confidentially Weekly email newsletter containing career advice

Continuing Education Partners Program Up to a 10% discount on online degree programs

Graduates of the Last Decade (GOLD), Life Membership

Membership communities with special interests and needs

Awards & Scholarships Recognizes the accomplishments of IEEE

members Enhance your resume with an IEEE scholarship

Additional Benefits (add-ons)…

IEEE Expert Now – Online video conference tutorials, short courses & workshops

Page 38: Congratulations,       You’re a Member Now what ?

Volunteering & Giving Back to SocietyVolunteering Developing critical, non-technical skills that enable you to

be more effective professionally

Commitment to the Next Generation Enabling low-cost student membership Introduction of engineering and technology to young people

worldwide

IEEE History Center Sponsor of the IEEE Virtual Museum Preservation, research, and dissemination of information

about the history of electrical science and technology Technological and organizational history of IEEE, its

members, and their professions, in order to increase awareness

Role of engineering and technology in the improvement of the quality of life for people throughout the world

Mentoring Numerous venues for serving as a trusted advisor Participation in IEEE Mentoring Connection

Page 39: Congratulations,       You’re a Member Now what ?

IEEE Society membership enhances the benefits of IEEE membership

38 Societies representing a full spectrum of technical interests

Local technical chapters Subscriptions and online content Local technical chapters Networking w/innovators, experts, and

practitioners Members-only rates on additional

publications Volunteering opportunities

Technical committees Journal editors Conference organizers

Society Membership

Page 40: Congratulations,       You’re a Member Now what ?

Instrumentation & MeasurementIntelligent Transportation Systems MagneticsMicrowave Theory & TechniquesNuclear & Plasma SciencesOceanic EngineeringPhotonicsPower ElectronicsPower EngineeringProduct Safety EngineeringProfessional CommunicationReliabilityRobotics & AutomationSignal ProcessingSociety on Social Implications of TechnologySolid-State CircuitsSystems, Man, & CyberneticsUltrasonics, Ferroelectrics, & Frequency ControlVehicular Technology

Aerospace & Electronic SystemsAntennas & PropagationBroadcast TechnologyCircuits & SystemsCommunicationsComponents, Packaging, & Manufacturing TechnologyComputerComputational Intelligence (formerly Neural Networks)Consumer ElectronicsControl SystemsDielectrics & Electrical InsulationEducationElectromagnetic CompatibilityElectron DevicesEngineering in Medicine & BiologyGeoscience & Remote SensingIndustrial ElectronicsIndustry ApplicationsInformation Theory

Society Membership

Page 41: Congratulations,       You’re a Member Now what ?

A standards program that serves the global needs of industry, government, and the public

Individual Membership Unlimited balloting IEEE-SA news IEEE-SA Member Central Member discounts Voting Rights, IEEE-SA governance

Corporate Membership Corporate Forum Corporate Advisory Group Online Community Complimentary Individual

memberships Voting Rights, IEEE-SA governance

IEEE Standards Association

Page 42: Congratulations,       You’re a Member Now what ?

Facilitating the development of programs and activities that promote the entry into and retention of women in engineering programs

90+ local groups worldwide

RECOGNIZES women's outstanding achievements in electrical and electronics engineering through IEEE Awards nominations.

ORGANIZES receptions at major technical conferences to enhance networking and to promote membership in WIE.

ADVOCATES women in leadership roles in IEEE governance and career advancement for women in the profession.

PROVIDES assistance with the formation of new WIE Affinity Groups and supports ongoing activities.

PROMOTES IEEE Member Grade advancement for women to the grades of Senior Member and Fellow.

FACILITATES the development of programs and activities that promote the entry into and retention of women in engineering programs.

IEEE Women in Engineering