Congratulations to our 2016 Grierson Award (Honours … · Animal Aid name badge. It was moving to know that Animal Aid had as much of an impact on Di as she h ad on us. HUMOUR 3

The difference our volunteers made over the last year….

• 749 volunteersprovided 72,000 hoursof volunteering support

• We provided love andcare for 6,025 stray orsurrendered animalsacross the organisation

• We facilitated 1,872animal adoptions

• Our Op Shopsgenerated $369,000 ofincome

f

When I first joined Animal Aid, I found copies of an old newsletter that had once been produced by volunteers entitled ‘Wags and Whiskers’ – so I thought it fitting as we celebrate the first edition of our Volunteer Week Magazine to resurrect the name.

With all the work that needs to be done, it is easy to get caught up in the ‘doing’ of Animal Aid. Volunteer Week provides us with a much-needed opportunity to stop and reflect on the year that was and acknowledge all that we have achieved.

Due to distance, it isn’t always possible to physically bring our volunteers together; however it is my hope that this magazine provides a way for us to connect with each other and share our stories.

Last year we had 749 volunteers provide us with 72,000 hours of volunteering support that helped us care for 6,025 lost or surrendered animals. This is an amazing effort!

From all the four-legged friends who have called Animal Aid home over the last year … thanks for all that you do!

Vanessa Prentice & the Animal Aid Team xx

The volunteers at Sale are greeted every morning by their house cat – ‘Megs’ (pictured here courtesy of volunteer photographer Sarah Arthur). Read about how Sarah turned a volunteer hobby into a new business on page 7.

Lynette Johnston | Croydon South Op ShopLynette has been a regular volunteer for over ten years at the Croydon South Op Shop on a Tuesday and now on a Saturday. She has also assumed Duty Manager responsibilities, which involves opening and closing the shop and supervising the volunteers on that day.

Congratulations to our 2016 Grierson Award (Honours Board) Recipients

Our founders, Alexander & Stella Grierson, established a small animal welfare service in Croydon in the late 1930’s. Their foresight, in providing an open door to animals in need, is the foundation on which we build our services. The Grierson Award (and associated Honours Board at Coldstream) is based on a nomination and selection process. It has been created to acknowledge 3-5 volunteers each year who have made a significant contribution to our animal welfare work and exemplify the values that sit within our ‘Pawfect Principle’ – Celebrating Success, Having Fun, Choosing Our Attitude and Supporting Each Other.

Carmel Henry | Bairnsdale Op Shop | FundraisingCarmel supports Jo in the management of the Bairnsdale Op Shop, volunteering 2-3 days a week for the last 6 years. Carmel also held street stalls in the mall to raise extra money, which enabled the purchase of much needed items for our animals. Carmel is always looking for ways to make money for Animal Aid –whether it is putting together in-store raffles, fixing customer’s jewellery orproducing beautiful window displays.

Pam Ashton | Grooming | Foster Care | Ride for the AnimalsPam has been a driving force in the Grooming Salon for over 5 years. She works every Tuesday, regular as clockwork, and is always happy to help out on other days if needed. Pam is also a wonderful adoptee and foster carer. Not only has Pam been an invaluable volunteer in the Grooming Salon, she also recently took on the ‘Ride for the Animals’ to raise funds for Animal Aid.

Tracy Menze | Foster Care Coordination | Cattery | Marketing & FundraisingTracy has volunteered at Animal Aid for 6 years. In addition to working two days in the Cattery, Tracy coordinates the Foster program (assisting the Cattery staff to find foster carers for cats and kittens). She has also fostered high need kittens for 6 years. Tracy was instrumental in setting up our merchandise program and tracks and orders merchandise for all three shelters. She is also a regular event volunteer.

Jane Heywood | Blackburn Op ShopJane has been a regular volunteer in the Blackburn Op Shop for over ten years. She regularly volunteers 1-3 days a week and is known for her very happy and easy going attitude. She is also an invaluable support to Vicki, the Volunteer Manager, at Blackburn.

2

David Leaver was a volunteer at Animal Aid for about 6 years. Even though David was born with a condition that hampered his mobility and communication,he had a remarkable zest for life and an

affinity with dogs. David's role at Animal Aid was to familiarise and desensitise the adoption dogstoward people who use wheel chairs - a small but important role. He would spend weeks coaxing the wary or timid dogs to accept the wheel chair and not be afraid or aggressive toward it. This small contribution, amongst his other community roles, was recognised when he received a Rotary Shine On Award in 2012 from the Federal Minister This was a proud moment for him and his parents. David passed away on 27th June 2015. He is very much missed.

Diane Ingham joinedAnimal Aid in July 2014 and completed close to 800 hours with us at the Croydon Op Shop. She was known for her incredible kindness and gentleness and will be missed by the Wednesday and Friday volunteers and regular

customers. She also had a great love for animals. I was fortunate to attend Di’s funeral with about ten other volunteers from the Croydon Op Shop –such was the impact she had on people. Next to Di’s coffin the family had framed her ‘2015 Volunteer Certificate of Appreciation’ and her Animal Aid name badge. It was moving to know that Animal Aid had as much of an impact on Di as she had on us.

HUMOUR 3

FROM OUR ANIMALS 4-5

GIPPSLAND/SALE 6-8

BLACKBURN OP SHOP 9

CROYDON OP SHOP 10

LAKES ENTRANCE OP SHOP

11

VOLUNTEER ROUND TABLE

12

BAIRNSDALE OP SHOP 13

BAIRNSDALE/EAST GIPPSLAND 14

COLDSTREAM SERVICES 15

VET CLINIC 16-18

FOSTERING 19-20

GROOMING 21

BOARDING KENNELS & CATTERY

22

TRANSPORT, KENNELS & MAINTENANCE

23

ADMINISTRATION,CATTERY & KENNELS 24

FRIENDSHIP 25-27

GRIERSON AWARD RECIPIENTS 28

CONTENTS

IN LOVING MEMORYThis magazine is dedicated to two valued

volunteers who passed away during the year –Di Ingham and David Leaver. You will be missed.

27

“It is just so exciting when any of the dogs go to loving homes. Skye, Sharka,

Winter, Tinkerbell. It just sends little tingles up the spine to know I was there

when they found a home.”

Working in the Welfare office is possibly the most exciting part of my job as it is more at the coalface.

I also assist with school visits to Animal Aidand visit schools and kindergartens to collect donations. They usually want someone to talk about Animal Aid and responsible pet ownership. As a retired Primary Teacher this is dear to my heart and gets me doing what comes naturally.

Brenda has become one of my best friends, made through Animal Aid. We have been overseas to Vietnam and Cambodia together. Brenda also housesits for me. My pets don’t even know I am not home and she has her own room at my house.

In terms of important changes since I have started volunteering - The Elizabeth Walker Education Centre has improved things for the admin staff... They were sooo cramped in the back office.

Carola Bland (Welfare Kennels, Education & Administration)

FRIENDSHIP | WAGS & WHISKERS (MAY 2016)

“I am proud to be a volunteer with Animal Aid because of the reputation of the

organisation and the wonderful people that I work with.”

Some of my daily tasks include entering incoming pound dogs on the database, checking microchip/owner/registration details and contacting owners. I also take lost/found reports on the phone.

My earliest experience with Animal Aid was not as a volunteer, but as a paid employee at Kilsyth, approximately 35 years ago. Working three days a week as a bookkeeper and also as a minute secretary for the Trust meetings. Conditions for the dogs and cats and humans have improved unbelievably since those days. Toilet facilities have definitely improved, as we had a gas powered composting toilet at that time, which made very strange noises and with a vivid imagination could be likened to the Tardis taking off!

I also met Carola at Animal Aid and we have become good friends. We went on holiday to Vietnam and Cambodia a few years ago with Carola's friends Doris and Stui (also a volunteer).

Brenda Winter (Welfare Kennels)

Good friends Carola and Brenda met through Animal Aid and the rest is history….

3

A funny thing happened…

“A lady had parked in the laneway at the back of the Shop and began taking items from her car and was putting them in the general waste bin. I went out to ask her what she was doing and she said she thought the bin was for donations - even though it had Haulaway written on it! “

“When opening the back gate I saw an Egyptian Mummy propped up against one of the bins. Unfortunately it had been damaged. We have had a lot of strange goods over the years, but never one quite like this!”

“One of the Drivers informed me there was a toilet in the recycle bin. At first I did not take any notice, as he is known for having a joke. A little while later I decided to have a look and sure enough there was a toilet. The gate to the premises next door was open and I saw a lot of renovating rubbish in their yard. I went in and told them about the toilet. Finally they removed it from the bin!”Doreen Van Spanjen (Croydon Op Shop)

“The funniest thing was when I tried to be efficient and cleaned out a few kennels realizing (once finished) that the staff had set up the kennels for dogs coming in the next day and they were already clean!” Bruno Krauer (Boarding)

“Lawrie and I were asked to go to Caulfield - something about a parcel. We arrived at the house and introduced ourselves with a big smile. The lady of the house thanked us and asked us how big was the parcel. We looked blankly at her and said - “How would we know, you have it and we are here to pick itup”. “No”, she replied, “Youwere delivering it to me”.“No”, we are picking it up.”A phone call to Coldstream revealed that her son had won a prize in a raffle and we were supposed to deliver it to her! Somewhere along the line someone had forgotten to tell us the full story and as we were more used to pickups than drop offs, we naturally assumed........Anyway, we had to drop back with the prize the following week, much to the amusement of the winner!”Jim Craney (ex Driver & Croydon Op Shop)

“Nothing springs to mind, however Glen (staff) did get bitten by a ferret when he stuck his finger in the cage. I know I shouldn't laugh at the misfortune of others but even I know ferrets bite!”

Dennis & Leanne Hare (Welfare Kennels)

“The funniest thing that I have seen over the last year was watching a cat get adopted. His name was Benedict and he was a big ginger boy. A family came in wanting to adopt a cat. They liked the look of Benedict and everything was going really well. Then Benedict got into a fight with another cat and I thought “Oh no. Benedict, you have ruined your chance at being adopted by this family.” But I was wrong. The fight made the family like him even more. They liked the fact that he was a cat that could take care of himself!”

Sarah Arthur (Sale)

“The funniest thing that has happened in recent times was when we were hanging washing in high winds that picked up our blankets and threw them hard against the mesh fence. Better than pegs, we left them to dry as they clung firmly to the mesh! “

Alison Froud (Welfare Kennels)

HUMOUR | WAGS & WHISKERS (MAY 2016)

4

FROM OUR ANIMALS | WAGS & WHISKERS (MAY 2016)

Kaya was adopted after 276 days in our care

“My name is Kaya and I came to Animal Aid in December 2014. I was pretty nervous and unsure of everything, but I soon made friends and enjoyed getting out and about each day. Each morning I spent some time in the front yard and watched all the people come and go. Time seemed to pass by in a flash and all of a sudden Summer had become Autumn and then Spring. And still I waited. I was lucky to have lots of people that loved me, and while I was feeling down in the dumps some days, I was always cheered up with some belly rubs or playing with my toys. I really didn’t like spending time in my pen so the staff and volunteers made sure I had lots of time out with them. Finally after 276 days at Animal Aid my new Dad, Sean, came to see me and decided I was the one for him. After watching almost 250 dogs head home during my stay, it was finally

my turn. I think it was the happiest day of my life!”

Rocky was adopted after 273 days in our care

“Woof! My name is Rocky and I have lots of fans at Animal Aid! During my 273 day stay I had so many nice people taking care of me. There was Derek and Rhonda who always took me for a nice relaxing walk each day and the kind staff who let me hang out with them in the office where I loved to sleep on a comfy bed and unwind from thestress and noise outside. I'm very good at putting on my sad face and using my big brown eyes to convince everyone to let me stay in the office just a little bit longer!I was at Animal Aid for so long that it become my home and the staff and volunteers my family. It took quite a while for my perfect match to come along. So many nice people would walk by my pen and smile and I’d pick up my favourite ball to show off, or sit and show them how much I'd like to come home with them. But they didn’t choose me

and I couldn’t understand why. There were a couple of nice people who asked to spend time with me, but because I am a sensitive soul and really don't like being left alone, nobody was willing to commit to me. Not until my new Mum, Sally, came to meet me. Sally fell in love with me and could see that I was a special guy who deserved a second chance.”

To those volunteers who shared Rocky and Kaya’s journey - thank you for the difference you made to these beautiful dogs.

It wasn’t easy to come in every week and see their faces …still there. Yet by coming in every week you gave them the family they needed until they found their forever homes.

5

FROM OUR ANIMALS | WAGS & WHISKERS (MAY 2016)

Raven was adopted after 177 days in our care

“Purrr! My name is Raven and I came to Animal Aid as a stray in August 2015. I had been homeless for a little while and hated being out in the cold, so it was a nice change to come to the warm Cattery and finally have a good feed! Ihad been in a bit of a scuffle with another cat before arriving at Animal Aid and hurt my ear, but it healed quickly. Although there were so many cats waiting to be adopted, I always felt safe and cared for. I thought I would go to my new home not long after I arrived, but I kept being overlooked for adoption. A couple of people said it

was because I’m a black cat, but everyone was always telling me how beautiful I am, so I don’t think that was it. I spent some time out on foster at Claws N Paws Pet Supplies and that’s where I met my new family. They knew straight away that I was the one for them! Now that I am finally home I couldn’t be happier. I’m even putting up with the resident dog!”

Abby was adopted after 244 days in our care

“Meow! My name is Abby and I have recently been adopted after spending 244 days at Animal Aid. I came to the Cattery after my previous owner could no longer care for me. While I didn’t enjoy having so many other cats around (especially the little teenage cats zooming around) Idid love all the attention and pats and tasty food that came my way! I like to have a chat and there was never a shortage of people to talk to. It may have taken a long time for the right family to come along, but now I am home with my Dad, Michael, and enjoy nothing but peace and quiet,

long leisurely pats and I have a spot on my very own dining chair.”

Ernest was adopted after 107 days in our care

“Purrr! My name is Ernest and I came to Animal Aid back in February 2015 just after I turned 10 years old. I was a little worse for wear and pretty down in the dumps, as I had been without a family for some time. I had a very nasty ear infection and my coat was in poor condition. I think I was a pretty sorry sight! Over the following few months I began to feel so much better and everyone began to say that I was so handsome! With lots of love and affection, the staff and volunteers made me feel at ease and loved and I knew they were going to help me. I never complained when they

were treating my ear, even though it was uncomfortable, because I knew that I would get a nice brush and cuddle afterwards.”

6

GIPPSLAND /SALE | WAGS & WHISKERS (MAY 2016)

Wanting to help animals is why we volunteer,At Animal Aid Gippsland, with much cheer.We bring different strengths to the Gippsland team,An offshoot of the main centre at Coldstream.Some work with dogs and others with cats,And there’s always time to give plenty of pats.We have made many friends as we work away,Feeding, cleaning, all for no pay!We work together often with laughter,In our endeavour to give all animals a happy ever after.

This is why we volunteer at Animal Aid Gippsland

Vollies getOutstanding support from staffLove for the animals and we are excited when weUnite pets and owners (current and new)Nice to be part of the Animal AidTeamEveryone helps everyone else andEvery day we volunteer isRewarding

Cath Macdonald (Gippsland Volunteer)

7

GIPPSLAND/SALE | WAGS & WHISKERS (MAY 2016)

Turning a volunteer hobby into a new business venture

In the last 12 months I have become the “official photographer” for Animal Aid Gippsland. When I started volunteering a few years ago I was cleaning the cat room, then I started a photography course. My aim was to do all sorts of photography, but whenever I picked up my camera I would point it at my cats and I was always bringing my camera with me every time I volunteered at Animal Aid. I soon realised that pet photography was what I was meant to be doing. I have since started a small business called Diamond Dove Photography. I now also take all the website photos for Animal Aid Gippsland.

“Taking photos at Animal Aid has given me the practice and the confidence that I needed to

start my little business, and being able to use my skills to

help the animals find their new homes is truly wonderful.”

“I love showing people through the cat room and watching a person and a cat find each

other.”

One of my favourite memories is meeting my cat Crookshanks. I went into the cat room and saw a grey bundle of fluff with a crooked nose. She was the skinniest cat I had ever seen and she was so nervous. I walked up to her and gave her some pats and she looked up at me with her big green eyes. That look was all it took. Four years later she is now a very happy and healthy cat.

Sarah Arthur (Sale/Gippsland Volunteer)

Rosie – successfully adopted last year

Crookshanks –the cat that won Sarah’s heart

Nadine – still waiting

8

GIPPSLAND/SALE | WAGS & WHISKERS (MAY 2016)

“It has been lovely to see some of the puppy farm breeding bitches that were surrendered to us finally find new homes but only after many hours being put in by everyone to spend time

with them to get them socialised and ready for their new homes.”

People often say that they couldn’t volunteer at a shelter because too many animals come here, some of them not in the best condition or through no fault of their own. I always say to them that even though animals end up here, we can give them food, water, a bed and shelter and we can spend time with them so that they can then be adopted and go to their forever homes.

I admire the staff at Animal Aid – they work for the animals but also for the owners. I know it’s all part of their job description, but they do it so well.

Cath Macdonald (Sale Volunteer)

The vets thought she looked like ET …In September last year three little souls were surrendered to Animal Aid Gippsland by a breeder that was closing down. One of

them was a Pug X Shih Tzu called Meercat. This little girl was probably, to put it politely, one of the most interesting looking dogs we have had in our care. The vets thought she looked like ET. These little girls had not had a lot of time with

people in their short lives (just lots of pups), so the work began! We took our time to get to know them at a pace that would not overwhelm them -sitting with them, taking short walks and encouraging them to trust us. Meercat was the bravest of this trio. She was the first to come up to us and say hello, she was the first to eat from our hand and she was the first to walk comfortably on a lead. Day by day she came out of her shell. We needed a special home for this girl, someone that would take their time and let her work her way into the family. Titch, as she is now called, found a loving family with everything she needed to make up for all she had missed out on. She now lives near a beach, she has a little brother (dog) and a loving mum and sister. Every dog should be so lucky!

Volunteer Adoptions

Chico - It was just over two and a half months ago, I came across a small grey kitten that was in a cat cage on its own. It was the soft low meow that caught my

attention. After a few cuddles I decided to adopt him and called him ‘Chico’. He loves playing with his furry mouse toys and sitting on the kitchen window in the warm sun. His constant antics continue to keep me amused. I certainly would not give him away as he has become a big part of my life.

Stephen Towns (Sale Volunteer)

Zeuss - I adopted a beautiful little boy who I named ‘Zeuss’, formally known as 'Frankie'. He's my little partner in crime. When I brought him home he was very timid and shy, but it didn't take long before he came out of his shell. Sitting in the window, at the front door or sleeping in his bed, he is very much at home. Playing in his tunnel and ‘hide and seek’ are a few of his favourite games - my favourite is our snuggles!

Bec Noir (Sale Volunteer)

9

As far as I can remember I joined the Blackburn South Op Shop about August/September 2008. My parents had lived in Orchard Grove so I had been to the shop many times over the years and on an impulse I asked one day if they would be interested in another volunteer, and they said yes.In 2009 we went to New Zealand for a brief visit and while staying with friends we heard that the fires had started and by the time we got back it was a very dire situation indeed.Lizzie, who also volunteered, had a long history with Marysville and her brother lost hisproperty along with so many others; so that made it extremely personal for everyone.

BLACKBURN OP SHOP | WAGS & WHISKERS (MAY 2016)

The bushfires of 2009 hold a special place in Animal Aid’s archives. It was a proudand emotional time in our history, when we became a central refuge for all animalsaffected by the fires. Blackburn Op Shop volunteer, Helen Cameron (pictured back

left) remembers how the volunteers in the shop worked together to help the community during that terrible tragedy.

I remember making the little yellow ribbons for the volunteers to wear to show our support for the people caught up in this terrible tragedy. Over the following weeks we would get occasional visits from other people who had lost everything in the fires. We would provide any small things they required to make their lives just a little bit more normal.This was a time burned (literally) into the memory but it made you realise what a wonderful community we lived in and I was very proud to have been involved. Animal Aid does a fantastic job and we all contribute any way we can to make things better for those who can't speak for themselves, the animals.

Helen Cameron | Blackburn South Op Shop

10

CROYDON OP SHOP | WAGS & WHISKERS (MAY 2016)

In 1997, after bringing a great amount of goods from my late Father’s home to the Op Shop in Bayswater Road, I was asked bythe then Manager if I would like to volunteer. I accepted and became the ‘Tuesday Lady’. At that time the Shop was small and there was no such thing as a cash register, instead we had an exercise book to record the sales and a biscuit tin under the counter for the cash. On a good day our sales would be $20 to $30. Usually there were two or three volunteers in the Shop, but quite often only one person.Now, when volunteers say they have not had a good day regarding sales, I tell them not to worry as I hold the record of 50 cents for total daily sales. A lot has changed since then. Today we have more rules including OH&S, modern equipment, security for volunteers and moreback-up from Head Office if required.

This year alone we have seen significant changes including the installation of security cameras, upgrading from a cash register to a computer and the installation of new clothing racks and shelving which has increased display areas.The part I enjoy most about my volunteering is being able to contribute to the wellbeing of the many surrendered and unwanted animals taken to Animal Aid each year. It is also great to receive some very large donations from our customers, which is so much appreciatedI also enjoy feeling part of a team that is working together for a great cause. The volunteers at the Croydon South Op Shop have a great rapport.

Doreen Van Spanjen

From a biscuit tin to a computerised point of sale system Volunteer Manager Doreen Van Spanjen (pictured left) reflects on how things have changed since

she joined Animal Aid in 1997

11

To volunteer or not to volunteer

Join a band of dedicated people who meet once, twice or maybe more times a week to keep our stores up and running - you know...size the clothes, sort the books, shoes, anything that comes through our doors. Widen your circle of acquaintances...the people you work with can become lifetime friends. There is always time to chat with the people that come through the door to wander through the store and maybe need some help. Being a "hands on" person helps. Start from the front, work through the store - dust, tidy, change the displays around. The volunteers in-store the following day will do the same so the displays are never static. You may get caught out trying on some clothing or singing while you work, but it’s all good fun; makes the day happy and it goes quickly. It’s always great to hear from the boss that the store is holding its own, that all the volunteers’ great work is helping to keep the animals safe and warm. Jacqui Peterson

Reflections from Lakes Entrance Op Shop

“I love animals and also love meeting people, so the Op Shop is the ideal place for me. I get to help raise funds for the ongoing care and rehoming of the abandoned

animals that are fortunate enough to be brought to Animal Aid”

I have been a volunteer at the Lakes Entrance Animal Aid Op Shop since returning to the area in 2010. There have been volunteers come and go from the Shop during my time there and others that have been there many years. They are all very dedicated to Animal Aid and raising funds for the welfare of theanimals. I have formed friendships with past and present volunteers and I respect and value each and every one of them. I also get to interact with new and regular customers to the Op Shop and other volunteers. As Lakes

Entrance is a tourist town, we get to meet people from all over Australia and overseas. A lot of these people are animal lovers and come into the shop when they see the Animal Aid sign just to "help the animals" and I have heard many stories of their pets and many stories of rescue pets from the shelters. As well as working in the shop I have also had a voluntary admin/management role and have had the pleasure of meeting and working with people from the Coldstream and Bairnsdale sites.

Chris Gilbert (Volunteer Manager)

LAKES ENTRANCE OP SHOP | WAGS & WHISKERS (MAY 2016)

12

VOLUNTEER ROUND TABLE | WAGS & WHISKERS (MAY 2016)

TOP TEN THINGS VOLUNTEERS SAY THEY LOVE ABOUT BEING AN ANIMAL AID VOLUNTEER

1. Working hard for a common cause2. Camaraderie with my fellow volunteers3. Contributing to helping the system run smoother4. Cuppa time Monday arvo with the girls – having a

laugh with the Friday girls5. Cuddling the cats and kittens6. Contributing to the welfare of all the animals (but

especially the dogs)7. Meeting, serving and conversing with the clientele,

the majority of which are regulars8. Being greeted by ‘Megs’ (the house cat) every time I

volunteer9. Seeing the animals you have helped to look after go

to their forever home10.Being in a busy place knowing I am doing something

positive

Satisfying Rewarding

“For the Animals!”“Time well

spent” Teamwork

Fun Helpful

Dedication Willingness Spontaneity

FulfillingProud

InspiringGratifyingEmotionalAdmirable

StrongLoving

Contributors: Judy Gillett, Doreen Van Spanjen, Carola Bland, Dennis & Leanne Hare, Cath Macdonald, Mim Calheiros, Brenda Winter, Sarah

Arthur, Bruno Krauer, Pam Ashton, Alison Froud, Derek Thurgood,Tracy Menze

13

BAIRNSDALE OP SHOP | WAGS & WHISKERS (MAY 2016)

In May 2012 I volunteered to sew beds for dogs and cats at Bairnsdale Animal Shelter. In January 2013 I also started sewing beds for the Sale/Fulham Shelter. Up until the end of August 2015 I had made 2,000 beds for these beautiful animals. I love doing it, knowing they have a warm snuggly bed to sleep in.

The girls at the Bairnsdale Animal Aid Shop supply me with the sheets, blankets, underlays, jumpers, donnas etc I also have another source that supply me with the above items. They wait until they have a vanload and then drop it out to me. They are all animal lovers.

My daughter found a company in Queensland via the Internet, where I can buy elastic cheaper than I can locally. I order 2 X 50 metre rolls frequently. When I need reels of cotton I do the rounds of Bairnsdale’s Op Shops and can usually get enough to keep me going. I give bags of empty reels to the kid’s day-care. They have a great time with them.

In collaboration with her friends from the Bairnsdale Op Shop, off-site volunteer Val Asmus has made over 2,000 animal beds to keep our animals warm

When dogs chew up beds or the elastic I bring them home, mend beds or repair elastic, then return them for another day.

Yesterday I picked up another good lot from Bairnsdale Animal Aid Op Shop. Friday the people with the van are coming to drop off a load and have a cuppa. It is a lot of goodies, but I cut and sew fast and love doing it.

Val Asmus (Off-site volunteer)

14

EAST GIPPSLAND | WAGS & WHISKERS (MAY 2016)

The completion of the new Adoption Cattery has been a huge highlight for me. I will always remember the beaming grin on Megan's face as she said "Come on, I've got something to show you". She was just about bursting out of her skin with excitement. Natalie & I just looked at one another & went "WOW!!" as we took it all in. What a fantastic space for our "babies".

It still gives me the "wow" factor when I finish my tasks every Thursday morning & look around at their spotless home & see contented, well fed, happy cats sleeping, lazing, playing & just being cats. They may not be in their forever homes yet but where they are right now is pretty darn awesome.

When I recently went to visit the kittens who have now taken over the "old" Cattery I shook my head in disbelief. How did cats and humans ever cope in that small space.

Not long after I started volunteering I thought I'd get super organised in this extremely small space and line up a few

East Gippsland volunteer Linda (pretty in pink) shares how she ended up with kibble in her hair after a feeding frenzy in the “old” Cattery and how the new Adoption Cattery is the

bees knees

bowls filled with fresh water & dry food –(balanced precariously between the cupboard doors & bench edge I might add - what was I thinking!!). Once I got a production line going, I'd get these cats sorted in double quick time.

I can already hear you old hands sniggering! Of course you know what happened - the cats enjoying their freedom whilst I was knocking on pen doors yelling "housekeeping" thought some new kind of feeding program had been introduced - a sort of “all you can eat - help yourself” smorgasbord. I swear I only took my eyes off those bowls for a millisecond before all hell broke loose. Everything seemed to be happening in slow motion as cats, food, water & bowls went flying in every possible direction imaginable. I was saturated, cat food was in every single nook and cranny of the room. It goes without saying that the feline inhabitants were extremely put out by the whole fiasco and either sulked or glared at me for the rest of the morning as I tried to restore order (& my pride!); and not a single one of them pointed out I stillhad kibble stuck in my hair when I left!

15

COLDSTREAM | WAGS & WHISKERS (MAY 2016)

A huge thanks to the volunteers who turned out for our group photos at Coldstream. Volunteers at Coldstream are assigned to animal facing or administrative roles across

different areas including: Animal Aid Boarding Kennels & Cattery, Shelter Cattery, Shelter Kennels, Vet Clinic, Grooming Salon, Organisational Support (including

Administration, Transport, Grounds & Maintenance) and our Marketing & FundraisingTeams.

16

It’s never too late to follow your dreamChris Stitt (Vet Clinic Volunteer)

The amazing staff at the Vet Clinic have allowed me to develop skills and build my confidence over the past almost 2 years. I am now in my final year of vet nursing having gained a place in the course thanks to being able to complete my practical hours as a volunteer at Animal Aid. It just goes to show it is never too late to follow your dreams!

As a volunteer in the Vet Clinic you don’t have the opportunity to build long term relationships with the animals unless they are repeat clients, so I see my role as being someone who has a short window of time to give as much love and attention as I can. If I can help ease their stress at being in a strange place, having to undergo painful procedures, then I have done my job.

Along the journey I have met some amazing and dedicated people who share my passion for animal welfare. I have also met many wonderful animals who have helped to shape my skills as an advocate and a nurse.

The best thing about my volunteering is that as my skills have grown, so too have the jobs I’m being offered in the clinic. Two years ago I didn’t know how to wrap a surgery kit or how to run the autoclave to sterilize instruments; now I’m assisting with surgeries and doing blood tests!

ANIMAL AID VET CLINIC | WAGS & WHISKERS (MAY 2016)

17

"Tiddles" - Tiddles is a 4 year old male, tabby and white cat who was first seen by our Clinic after being transferred from our Gippsland shelter in May 2015. He was transferred to Coldstream for further investigation and treatment of his eyes, which were causing him discomfort. Tiddles was suffering from entropion, a condition where both his lower eyelids were rolling inwards, onto his eyes, causing irritation and pain. Corrective surgery was required to help repair his entropian, which involved removing part of the tissue

below his eye to allow the eyelids to sit in the correct position. This surgery was a success and after a few months of recovery and care in the Cattery he was able to find his forever home.

"Bruce" - Bruce is a 3-year-old Staffordshire Bull Terrier crossbreed dog who was in the shelter early last year. He was a boisterous, friendly dog with no obvious health problems at the time of his initial check. He was castrated and micro-chipped and ready for adoption. Despite his happy nature, it took several months to find his ideal home and fit. This arrived in July 2015 when he was rehomed with his new owner. Two weeks after being in his new home, Bruce became a lot more settled and a small hard lump was felt in his skin just under his chest. He was brought back to the clinic for further investigation. The mystery lump was subsequently removed and was found to be a hard, metal

pellet/bullet. This had likely been in Bruce prior to arriving in the shelter and while it wasn't causing him any problems it was much better to be out. In two short weeks Bruce and his new owner had already bonded very closely and he was very happy to have his friend come back home after his operation.

"Stella" - Stella is a 2 year old, black and white, English Pointer dog, who was first seen by the Clinic in March last year. She was very underweight at the time of her initial check with a body condition score of 2/9 and weighing only 12.8kg. She had a high flea burden and her eyes were thick with pus and she had a cherry eye (prolapsed third eyelid gland) in each eye. Due to her poor condition she required fostering for several months to help treat her eyes and improve her weight and health. Over time her weight increased but her eyes were still an ongoing problem. As she became more comfortable with having her eyes checked, we were able to more closely examine this problem area, which was much more severe than we had first anticipated.

Referral to an Opthamologist was the only option but even they had not seen anything as advancedas Stella and her prognosis was guarded. She had bilateral cherry eyes, which required surgery as well as scarring on the surface of her eye, and hair and skin growing onto her eye, where it shouldn't have been. Several, difficult, surgeries were required to help repair the prolapsed third eyelid glands, as well as to remove the dermoid tissue from her cornea. This was helpful to some extent and has relieved much of her discomfort. However she still has corneal scarring and has lost part of her vision because of this, but she no longer has discharge and is a happy and healthy dog otherwise. Stella now weighs 17kg and lives a great life with his new adoptive family, curling up on the couch for a big cuddle every night.

VET CLINIC SPECIAL SURGERIES | WAGS & WHISKERS (MAY 2016)

A huge thanks from Stella, Bruce and Tiddles and many more. Last year we were able to conduct 1,166 welfare surgeries and 9,530 consults, health checks & vaccinations!

18

Reflections from the Reception Desk

“Being a volunteer at Animal Aid is difficult at times and may not be for everyone, but I have found my time here enjoyable and rewarding. Like most things in life, it is

what you make it.”

About 5 years ago I was required to find some voluntary work, and being an animal lover (dogs particularly) I thought Animal Aid was for me.The Information Day and tour lead me to the Vet Clinic. This made perfect sense as being a past trained (human) nurse, the medical side of things felt very familiar and I thought that’s where I could be of best value. I am now on reception with my mentor and friend Sharan – or “Google” as I love to call her. She knows everything!

“Some animals come to us in poor health and there is nothing better than seeing the change which occurs with care and love. Sometimes I see them return to the Clinic with their new owners, heads held high, clean, weight on

and trotting happily along with a sense of belonging. Some actually strut as if to say “I’m ok now, look at me!! I’m not going anywhere. I’m home. Dogs do smile with

their whole bodies.”It is busy most of the time and can be unpredictable due to the emergency cases, that come our way. There are some very sad days and our team gives support whenever it’s needed. I have also been known to take a little soul home to join my family, bless her. Thank you Annie.I have met some great characters both two and four legged ones!! I can say overall my life is richer for this experience. I have learned to be part of a team again and the strong sense of contributing is rewarding.

Barb Buchanan

VET CLINIC | WAGS & WHISKERS (MAY 2016)

19

Tracy Menze (Volunteer Foster Care Coordinator) reflects on the last six years and a little kitten ‘Spiro’ who has a special place in her heart

I’m proud of the amount of animals that are saved every year and how much effort our foster volunteers put into helping sick or injured animals. This is often a 24/7 job that requires a huge amount of work and dedication to keep our most vulnerable animals safe, happy and healthy.

One of the bravest and most adorable animals I looked after was a kitten named ‘Spiro.’ Spiro was terribly sick with having worms in his lungs. This

made it difficult for him to breathe and deal with everyday life. Our family knew that Spiro may not survive, but his fighting spirit was immense. We called him ‘Spiro,’ as in Latin it means ‘Hope.’ Since his recovery, Spiro is now living with a loving family.

“One of the most memorable moments was when we got acall from a ranger about 9.15 at night saying she had just

picked up 4 small kittens and could I help.”

The kittens although in reasonable condition for their age were tiny. Their eyes were not open and I think they would have been less than 2 weeks old. They were also very hungry! Kittens this small need to be bottle fed about every 4 hours. They also need to be helped to toilet by rubbing their behinds with a damp tissue.

The Foster Program has come a long way since it first started. We have around 60 cat fosters, 6 rabbit and guinea pig fosters and 20 dog fosters. Our program is the envy of many organisations and we have had contact from larger organisations, such as The Lost Dogs Home, to see how they can replicate the good work we do in this area.

When we first started fostering, our family honestly thought it was going to be easy. We picked up our first 5 kittens, expecting we will be fine. It is harder than it sounds though, and the constant smell of them was terrible. Boys tend to smell more, and we were just lucky to have 5 boys at the time.

We loved the experience though and 6 years later, we are still going strong. There were so many positives out of that first experience and I just knew I wanted to do this for a long time.

VOLUNTEER

HIGHLIGHTS2015/2016

Honours Boardscreated to

acknowledge volunteers who have

made a significantcontribution to

Animal Aid

Wellington Centrebuilt in Coldstream -

a multi-purposeoutdoor agility space

for volunteers toexercise our dogs for

adoption

Regular ‘Dog Behaviour’workshopscommenced

New volunteeruniform – for

volunteers with 3months of service

New Adoption Catterycompleted atBairnsdale

Plans passed forStage 1 Boarding

Re-Development atColdstream

Take a Bite’ – newschool holiday

volunteering programdelivered

New shelving at Croydon Op Shop

New roof on the catroom and air

conditioning at Sale

FOSTER CARE / CATTERY | WAGS & WHISKERS (MAY 2016)

20

FOSTER CARE / CATTERY | WAGS & WHISKERS (MAY 2016)

How Splodge got his groove backI think the thing I most enjoy about volunteering is seeing the animals you have helped to look after go to their forever home. I foster as well and seeing the growth a foster makes from the first time you take them home, to the time you return them for adoption is the best feeling. I had one foster, a black and white lop eared rabbit, named Splodge, who was afraid of pretty much everything. I ended up fostering him twice

because the first time I returned him to go up for adoption his behaviour declined and so I took him home again. I half bonded him with one of my own bunnies, Kevin (an ex-Animal Aid bunny) who is very confident, so that they could hang out together to help Splodge gain his confidence again - and it worked! He just needed a friend. While this was going on I had taken another foster rabbit home, I named him Taco, and he was another lop eared rabbit. He was very confident in himself, which gave me an idea! To cut a long story short, I bonded Taco and Splodge together and they were adopted by a friend of mine. I am pleased to report that Splodge (now named Smudge) is doing so well with his friend and is one confident bunny!Miriam Calheiros (Cattery & Foster Carer)

“A tiny little bottle fed baby with no fur except for two spikes of black fluff in the middle of his head between his ears. I called him Ewok…”

I still remember my first day as a volunteer in the Cattery as if it was yesterday. Lynn made me feel very welcome and it wasn't long before I felt quite at home.One memory I have is washing the litter trays at the back of the Cattery long before the outdoor enclosure was built. We washed them in big tubs having to get the water from the kitchen. How things have changed!The first time I fostered was a few months after I started. The most

memorable kitten was a tiny little bottle fed baby with no fur except for two spikes of black fluff in the middle of his head between his ears. I called him Ewok and there were several times that I thought we had lost him. I carried him in a pouch around my neck 24/7 even when I was volunteering. When he stirred I took him out, gave him his bottle, helped him to go to the toilet and back in the pouch for another few hours. He has grown into the most beautiful cat with soft medium fur and full of life.He is nothing like an ewok now!I love all aspects of volunteering but with fostering you do feel a sense of sadness when they go back to the Cattery because you build up such a bond with this tiny fragile little baby who has relied on you for food, warmth and care and who in return loves you unconditionally. I feel proud to volunteer for the Animal Aid because of the opportunity given to them for a new life with a loving family - something that all animals should have.Nancye Kimmenade (Cattery & Foster Carer)

784 animals were taken into foster care over the last year by our volunteers

21

Reflections from our Grooming Salon

“We often lead quiet and isolated lives these days, but the presence of an animal reminds us what it is to be human.” Billie-Jo Fookes (Grooming)

I have been volunteering at Animal Aid since September 2015. Once a week I drive from Alphington to start at 9am at the Grooming Salon in Coldstream. Driving out to Animal Aid is the highlight of my week. I am a mother to a 6 year old, so the quiet driving time is great for me! In my time at the Salon there has been a lot of laughter but also some tears. When a long-term furry client came to the end of her life, there were many tears shed. I have noticed at times like these that the dogs we are caring for (bathing, drying, cuddling) really show their true natures. They are often nervous about being handled, the dryers can be very loud and there

are quite a few other unknown dogs around; but when one of the volunteers or staff are sad, when we are in need of comfort, the dogs nuzzle in, they are so happy to share their love and cuddles. These animals have taught me a lot and reminded me of the importance of contact with other sentient beings. I truly appreciate the opportunity I have had to work with Linda and the team in the Salon.

GROOMING SALON | WAGS & WHISKERS (MAY 2016)

Pet pampering – dogs, cats… and sheep!My daily tasks include, bathing, drying and brushing dogs of all shapes and sizes. My favourite part of the day is watching Linda work, turning a once very shaggy but cute dog into a work of art!Linda also weaves her magic on the cats and I find it hard to believe they will sit still while she gently brushes and removes knots.When I first started at Animal Aid, we worked all day and on about my third week we had to help the vets outside with a sheep. It was huge (for me anyway) and trying to hold one unhappy sheep was way out of my experience!With the guidance from Linda I managed and we all laughed about it later. That was 5 years ago and I am still enjoying working in grooming!Pam Ashton (Grooming Salon)

The difference our Grooming volunteers make …Last year our Grooming Salon groomed 2,304 animals and

generated $95,000 in income

22

“I’ve made great friendships along the way, as well as learning heaps about the animals in our care.”

Working in the Boarding Kennels and Cattery has introduced me to lots of different breeds of dogs and cats and taught me that, like people, you can’t make too many general assumptions about a particular animal, because there’s always going to be the exception!For me, the absolute best part of volunteering in Boarding is getting to do one-on-one playtimes with the dogs. Spending 20 minutes throwing a ball, playing tug of war or just sitting and cuddling a dog is a really tough job but hey, somebody’s gotta do it! There are a lot of regular clients in Boarding and whenever I come in I’m always keen to see if any of them are visiting. There’s a family of kelpies, known collectively as “The Sloanes” who I adore, Lily and Asha who always have playtimes (yay!), a Coolie named Skipper who is a sweetheart and an adorable chocolate Laborador called Bailey who is so soft and cuddly, he’s like a teddy bear! Alyce Arthur

“The best thing is the physicality of the work means I save heaps on gym fees!”

My experience volunteering has been totally different to what I expected. I put my hand up to do dog walking and thank goodness Vanessa took me around to look at all the options available, as I ended up with the Boarding Team. Over time my role evolved with me now taking care of the washing of dog towels, blankies and bowls. My children did used to remark when they returned home from school camp....”Mum will be happy, we each have a whole bag of dirty washing for her!!” I do take pride in providing a ton of clean washing each shift for the permanent staff to use for the next day, hopefully making their job easier. The state of the building is irrelevant, it is the people who make the place so very special and I am proud to contribute to the quality of that care. Maureen McComb (ABK)

“I am proud to wear the volunteer shirt and walk around thegrounds, knowing I am contributing to the well being of thesewonderful animals.”

I love working at the Boarding Kennels as it gives me a chance to look after so many different dogs, having one of my own. It is great to be part of a dedicated bunch of people who work hard for a common cause. There were so many memorable moments but caring for some of the dogs, which are clearly not well or distressed;spending time with them to make them feel better and reassuring them that we do care about them is a highlight. I try to do whatever tasks need doing i.e. assisting the permanent staff and guiding some of the new volunteers. Bruno Krauer (ABK)

BOARDING KENNELS & CATTERY | WAGS & WHISKERS (MAY 2016)

ABK generated$643,000 in income last year to support

our welfare work

35,955 occupancy days (cats & dogs)

Emergency Accommodation – 1,233 occupancy

days

ABK has been an exciting place to volunteer with a Stage 1 re-development planned for this year. It also provides countless animal studies students with professional placement.

23

“We feel satisfaction knowing that our contribution in time and skills goes some way in helping dogs find a pawfect home.”

We are “husband and wife” volunteers, but we don’t work together. Peter started on Tuesdays in November 2014 with his friend David and the two guys have set up a “men’s shed” so that they can proficiently attend to a myriad of ongoing maintenance jobs. I started at the same time and help to clean the Recovery pens and talk to and hug the doggies. Then I help Lesley with the washing and folding.

I have been a regular donor to Animal Aid for some years and on retirement, volunteering in animal welfare was the first thing

I wanted to get involved in to give me a sense of purpose. As an animal lover, I am also a volunteer at Healesville Sanctuary. The perception of each role is different. At HS I feel I am wanted, but at Animal Aid I know that I am needed. Over the last year I have

particularly fond memories of Ariel, Rocky and Bonnie.

The kind and caring words we received from Animal Aid staff and volunteers on the news that our own 12yo Schnauzer (Frederic) was

palliative with an aggressive melanoma was awesome. To work closely with like-minded people who care strongly about the welfare of animals

and who abhor animal abuse and neglect is inspiring and gratifying.

Alison & Peter Froud (Welfare Kennels & Maintenance)

“We can sense the dog likes a clean kennel and bedding.”

Both of us are involved in kennel cleaning, dog walking, dogs in recovery, rubbish removal and dish washing. As a driver I’m involved in sorting donations, pick ups from residential and commercial premises, distribution/collection of merchandise, and deliveries to Op Shops. Our most memorable moments over the last year involved the adoption of senior dogs or long termers e.g. Rocky and Kaya. I also remember having to mop kennels when the outside temp was minus 5 as allthe hoses were frozen solid!

The opening of the Wellington Centre would have to be the #1 event of the year as well as the new Dog Behaviourworkshops which increased our understanding of dogs (including our own dog). The most enjoyable aspect of our roles is being appreciated by the dogs – we can sense the dog likes a clean kennel and bedding. Least favourite? – getting wet on cold mornings when the hose you are using leaks or bursts!

Dennis & Leanne Hare (Welfare Kennels & Transport)

TRANSPORT, MAINTENANCE, KENNELS | WAGS & WHISKERS (MAY 2016)

Animal Aid is blessed to have many families who volunteer together. Below Alison & Peter Froud and Dennis & Leanne Hare reflect on what their volunteering means to

them…

24

“I have grown so much over the last two and a half years that I have been volunteering at Animal Aid. I have made some great friends, gained so much knowledge about the animal welfare industry and challenged myself in a big way by participating in and raising funds for the ‘Ride For The Animals’ annual bike ride.” I work in the office doing admin work, updating volunteer time and sign in sheets and helping out with any other office job that may be required at the time. I also work in the Cattery; mostly working with the kittens. I fall in love with every kitten and cat I work with at the Cattery but quite often a particular cat captures my attention and leaves little paw prints on my heart. One such cat was Abby, an 8 year old tortoiseshell cat. She had been at

the Cattery quite a few months and was often overlooked for adoption. She was a little talker who always responded to my questions with a meow or a purr and it simultaneously made me very happy and sad to see her get her forever home. Sad because I won’t see her again, but happy because I know she will be happy now too. Judy Gillett (Welfare Cattery, Administration, Marketing & Fundraising)

“When you first start working with a dog they can only focus on getting out of the kennel and sniffing a tree. With time you watch that change to looking at you and seeing what you want them to do. It’s terrific!” The highlight of my year has been working with long term dogs like Kaya & Rocky. I work as a dog walker but also do some manners and behavioural training with special needs dogs. Rocky in particular had a lot of prey drive. He loved to chase a ball and if you went to pick up, it risked being dangerous. So we stopped using a ball for a while and then weaned him back onto it with manners. As a result he improved out of sight. The stand out for me was the day Rocky came back with his new owner Sally to

finalise the adoption. Rhonda (another volunteer who had worked with him) and I were both in office. He recognized us straight away – but when Sally (his owner) went to the car to go and get her purse he just stared at the door – waiting for her to come back. That’s when we knew it was the perfect home for him. Derek Thurgood (Welfare Kennels)

WELFARE KENNELS, CATTERY, ADMIN | WAGS & WHISKERS (MAY 2016)

“Volunteering for an animal charity is something I have always wanted to do & being able to do this with my daughter, who also has a passion for animals and their welfare, is a wonderful experience!”

Walking in the kitten portable each fortnight, you never know whose little faces will be there. With big eyes meowing for attention, cuddled together sleeping, hiding in the back corner not sure of who these

friendly humans are, all in different shades and colours. We spend time feeding, cleaning and socialising with these babies, to help give them the best opportunity they can to be adopted. We also help answer questions any potential adoptees may have. The kittens bring us much joy with their different personalities and antics. During the short non-kitten season we worked in the main cattery. This was different because you get to know each of the cats as they unfortunately do take longer to be adopted. The staff have been wonderful to work with and are full of knowledge. We also meet other volunteers – past and present while they are working or just to drop in and say hello. For anyone thinking about it - volunteering is so worthwhile! Lyndal Humphries & Laura Bermingham (Welfare Cattery)

24

25

“As an Integration Aide I am constantly looking for opportunities that will benefit the students I work with. When I was lucky enough to be working with Dylan, a

year 10 student with a love of animals, I thought of Animal Aid.”

From our very first visit all the staff and volunteers that we met have been nothing but helpful and supportive – but I have to give a special shout out to Lesley. With her kind and patient guidance, Dylan and I were taken through the never-ending task of washing all the blankets and towels that come out of the kennels. We quickly learned to be ecstatically happy when we were heading off to Animal Aid on a sunny, lightly windy day – to feeling thoroughly miserable when the weather was wet, windy and cold. Regardless of the day though the washing must go on and you soon learn the value of teamwork in hanging out a huge wet blanket.Working as a part of a team was just one of the important things Dylan learnt, as well as following instructions, taking initiative and communicating with staff and volunteers.

One thing Dylan did not have to learn was his very natural calm and quiet affinity with the dogs. Dogs in Recovery could often be seen sitting with Dylan while their pens were being cleaned. Something that looked so simple - a young man sitting quietly patting a dog, but one which had huge benefit for both sides.This year Dylan relocated to the country to pursue a VCAL farming course. I really miss our volunteer visits during the term, but he will be back during the school holidays to help Lesley out with the washing. I don’t think she is on top of it yet! – Julie Lilburn

WELFARE KENNELS & FRIENDSHIP | WAGS & WHISKERS (MAY 2016)

.

Getting by with a little help from our

friendsFriendship is a big part of the volunteer story. There is the friendship between

volunteers and our animals (like Johnathon & Aurora pictured left) –

and also the friendship between volunteers such as Shirley & Jo from

the Bairnsdale Op Shop or Carola and Brenda from Coldstream

26

Then sadly in July Goldie just gave up and I had to take her to the vets. Her heart and system wasn’t coping without her little mate, so my precious little girls are here with me.

I had nothing left in my life and I didn’t care if I went too, actually I wanted to go to be with my babies.

But a good friend Jo from the Op Shop rang me in August and said she needed me down at the Animal Aid Op Shop. As I walked in, all the workers ran to the tea rooms and I couldn’t work out what was going on. As I got there Jo was holding this little pup and I just said “So you got yourself a pup have you?”; and then Jo said “No, you have!”. I was shocked. No one ever did anything like that before for me. I just love that little angel so much for doing this and as for my Gizmo-Jo, my heart started to heal again, he is my life and the love of my life.

He has Jo in his name and he just loves her so much. So thank you Jo from Gizmo Jo and me.

Shirley Matthews

When volunteer Shirley (pictured left) from the Bairnsdale Op Shop tragically lost her two babies last year – another volunteer Jo (pictured right) came to the rescue…

In May 2015 my little dog Takiya (TT) got sick, all day she paced up and down.

I got my little girl at three years of age. She had a double hernia, wasn’t fixed up, had no hair on her back and her tail was just matted with scabs and no bottom teeth. So I fixed her up. She was a beautiful little black Pomeranian and I rescued her as a mate for my other little dog Goldie.

Anyone that loves dogs knows what it is like. Goldie used to always look to see where I was, but one day I had a fall in the laundry and couldn’t get up. Goldie lay there with me for about three quarters of an hour with her head on my stomach. She would not leave until I got up.

On Saturday I took Takiya and Goldie in the pram – they loved their walks, but Takiya just started crying, so when I came home I called the vets. Dr Albert was on duty and told me that little Takiya had two holes from her hernia into her stomach and we best put her to sleep out of pain.

FRIENDSHIP | WAGS & WHISKERS (MAY 2016)

2

David Leaver was a volunteer at Animal Aid for about 6 years. Even though David was born with a condition that hampered his mobility and communication,he had a remarkable zest for life and an

affinity with dogs. David's role at Animal Aid was to familiarise and desensitise the adoption dogstoward people who use wheel chairs - a small but important role. He would spend weeks coaxing the wary or timid dogs to accept the wheel chair and not be afraid or aggressive toward it. This small contribution, amongst his other community roles, was recognised when he received a Rotary Shine On Award in 2012 from the Federal Minister This was a proud moment for him and his parents. David passed away on 27th June 2015. He is very much missed.

Diane Ingham joinedAnimal Aid in July 2014 and completed close to 800 hours with us at the Croydon Op Shop. She was known for her incredible kindness and gentleness and will be missed by the Wednesday and Friday volunteers and regular

customers. She also had a great love for animals. I was fortunate to attend Di’s funeral with about ten other volunteers from the Croydon Op Shop –such was the impact she had on people. Next to Di’s coffin the family had framed her ‘2015 Volunteer Certificate of Appreciation’ and her Animal Aid name badge. It was moving to know that Animal Aid had as much of an impact on Di as she had on us.

HUMOUR 3

FROM OUR ANIMALS 4-5

GIPPSLAND/SALE 6-8

BLACKBURN OP SHOP 9

CROYDON OP SHOP 10

LAKES ENTRANCE OP SHOP

11

VOLUNTEER ROUND TABLE

12

BAIRNSDALE OP SHOP 13

BAIRNSDALE/EAST GIPPSLAND 14

COLDSTREAM SERVICES 15

VET CLINIC 16-18

FOSTERING 19-20

GROOMING 21

BOARDING KENNELS & CATTERY

22

TRANSPORT, KENNELS & MAINTENANCE

23

ADMINISTRATION,CATTERY & KENNELS 24

FRIENDSHIP 25-27

GRIERSON AWARD RECIPIENTS 28

CONTENTS

IN LOVING MEMORYThis magazine is dedicated to two valued

volunteers who passed away during the year –Di Ingham and David Leaver. You will be missed.

27

“It is just so exciting when any of the dogs go to loving homes. Skye, Sharka,

Winter, Tinkerbell. It just sends little tingles up the spine to know I was there

when they found a home.”

Working in the Welfare office is possibly the most exciting part of my job as it is more at the coalface.

I also assist with school visits to Animal Aidand visit schools and kindergartens to collect donations. They usually want someone to talk about Animal Aid and responsible pet ownership. As a retired Primary Teacher this is dear to my heart and gets me doing what comes naturally.

Brenda has become one of my best friends, made through Animal Aid. We have been overseas to Vietnam and Cambodia together. Brenda also housesits for me. My pets don’t even know I am not home and she has her own room at my house.

In terms of important changes since I have started volunteering - The Elizabeth Walker Education Centre has improved things for the admin staff... They were sooo cramped in the back office.

Carola Bland (Welfare Kennels, Education & Administration)

FRIENDSHIP | WAGS & WHISKERS (MAY 2016)

“I am proud to be a volunteer with Animal Aid because of the reputation of the

organisation and the wonderful people that I work with.”

Some of my daily tasks include entering incoming pound dogs on the database, checking microchip/owner/registration details and contacting owners. I also take lost/found reports on the phone.

My earliest experience with Animal Aid was not as a volunteer, but as a paid employee at Kilsyth, approximately 35 years ago. Working three days a week as a bookkeeper and also as a minute secretary for the Trust meetings. Conditions for the dogs and cats and humans have improved unbelievably since those days. Toilet facilities have definitely improved, as we had a gas powered composting toilet at that time, which made very strange noises and with a vivid imagination could be likened to the Tardis taking off!

I also met Carola at Animal Aid and we have become good friends. We went on holiday to Vietnam and Cambodia a few years ago with Carola's friends Doris and Stui (also a volunteer).

Brenda Winter (Welfare Kennels)

Good friends Carola and Brenda met through Animal Aid and the rest is history….

The difference our volunteers made over the last year….

• 749 volunteersprovided 72,000 hoursof volunteering support

• We provided love andcare for 6,025 stray orsurrendered animalsacross the organisation

• We facilitated 1,872animal adoptions

• Our Op Shopsgenerated $369,000 ofincome

f

When I first joined Animal Aid, I found copies of an old newsletter that had once been produced by volunteers entitled ‘Wags and Whiskers’ – so I thought it fitting as we celebrate the first edition of our Volunteer Week Magazine to resurrect the name.

With all the work that needs to be done, it is easy to get caught up in the ‘doing’ of Animal Aid. Volunteer Week provides us with a much-needed opportunity to stop and reflect on the year that was and acknowledge all that we have achieved.

Due to distance, it isn’t always possible to physically bring our volunteers together; however it is my hope that this magazine provides a way for us to connect with each other and share our stories.

Last year we had 749 volunteers provide us with 72,000 hours of volunteering support that helped us care for 6,025 lost or surrendered animals. This is an amazing effort!

From all the four-legged friends who have called Animal Aid home over the last year … thanks for all that you do!

Vanessa Prentice & the Animal Aid Team xx

The volunteers at Sale are greeted every morning by their house cat – ‘Megs’ (pictured here courtesy of volunteer photographer Sarah Arthur). Read about how Sarah turned a volunteer hobby into a new business on page 7.

Lynette Johnston | Croydon South Op ShopLynette has been a regular volunteer for over ten years at the Croydon South Op Shop on a Tuesday and now on a Saturday. She has also assumed Duty Manager responsibilities, which involves opening and closing the shop and supervising the volunteers on that day.

Congratulations to our 2016 Grierson Award (Honours Board) Recipients

Our founders, Alexander & Stella Grierson, established a small animal welfare service in Croydon in the late 1930’s. Their foresight, in providing an open door to animals in need, is the foundation on which we build our services. The Grierson Award (and associated Honours Board at Coldstream) is based on a nomination and selection process. It has been created to acknowledge 3-5 volunteers each year who have made a significant contribution to our animal welfare work and exemplify the values that sit within our ‘Pawfect Principle’ – Celebrating Success, Having Fun, Choosing Our Attitude and Supporting Each Other.

Carmel Henry | Bairnsdale Op Shop | FundraisingCarmel supports Jo in the management of the Bairnsdale Op Shop, volunteering 2-3 days a week for the last 6 years. Carmel also held street stalls in the mall to raise extra money, which enabled the purchase of much needed items for our animals. Carmel is always looking for ways to make money for Animal Aid –whether it is putting together in-store raffles, fixing customer’s jewellery orproducing beautiful window displays.

Pam Ashton | Grooming | Foster Care | Ride for the AnimalsPam has been a driving force in the Grooming Salon for over 5 years. She works every Tuesday, regular as clockwork, and is always happy to help out on other days if needed. Pam is also a wonderful adoptee and foster carer. Not only has Pam been an invaluable volunteer in the Grooming Salon, she also recently took on the ‘Ride for the Animals’ to raise funds for Animal Aid.

Tracy Menze | Foster Care Coordination | Cattery | Marketing & FundraisingTracy has volunteered at Animal Aid for 6 years. In addition to working two days in the Cattery, Tracy coordinates the Foster program (assisting the Cattery staff to find foster carers for cats and kittens). She has also fostered high need kittens for 6 years. Tracy was instrumental in setting up our merchandise program and tracks and orders merchandise for all three shelters. She is also a regular event volunteer.

Jane Heywood | Blackburn Op ShopJane has been a regular volunteer in the Blackburn Op Shop for over ten years. She regularly volunteers 1-3 days a week and is known for her very happy and easy going attitude. She is also an invaluable support to Vicki, the Volunteer Manager, at Blackburn.