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IMPACTIMPACTOF REWARDS ONOF REWARDS ON
EMPLOYEE SATISFACTIONEMPLOYEE SATISFACTION
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IMPACTIMPACTOF REWARDS ONOF REWARDS ON
EMPLOYEE PERFORMANCEEMPLOYEE PERFORMANCE
Submitted bySubmitted by
Sir Nadeem Afzal Roll # 1400064Sir Nadeem Afzal Roll # 1400064
UmUm--ee--Rubbab Roll # 1400086Rubbab Roll # 1400086 Syeda Maryium Fatima Roll # 1400075Syeda Maryium Fatima Roll # 1400075
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OBJECTIVEOBJECTIVE
To study the pattern of Reward.To study the pattern of Reward.
To study the impact of Reward onTo study the impact of Reward onemployee performance and overallemployee performance and overallsatisfaction.satisfaction.
How do rewards play into theHow do rewards play into the
performance?performance?
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IntroductionIntroduction
WHAT IS REWARD ?WHAT IS REWARD ?
Source of recognitionSource of recognition
MotivationMotivation
To encourage them and to acknowledgeTo encourage them and to acknowledge
the contributionthe contribution
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TYPES OF REWARDTYPES OF REWARD
INTRINSIC REWARDSINTRINSIC REWARDS
StatusStatus
ResponsibilitiesResponsibilities
Job satisfactionJob satisfactionJob involvementJob involvement
Self esteemSelf esteem
EXTRINSICEXTRINSICREWARDSREWARDS
Non financialNon financial
FinancialFinancial
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NonNon--Traditional RewardsTraditional Rewards
Cafeteria benefitsCafeteria benefits
Time off (banked)Time off (banked)
SkillSkill--based paybased pay
Gainsharing vs profitGainsharing vs profit
sharingsharing
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REWARDING METHODSREWARDING METHODS
Financial rewardingFinancial rewarding
methodsmethods
Incentives,Incentives,
Bonus,Bonus,
Promotions,Promotions,
Gifts,Gifts,
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REWARDING METHODSREWARDING METHODS
NonNon--financial rewardingfinancial rewarding
methodsmethods
Appreciation,Appreciation,SayingSaying -- thank you,thank you,
Congratulations mails,Congratulations mails,
GreetingGreeting
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REWARDING METHODSREWARDING METHODS
NonNon--financial rewardingfinancial rewarding
methodsmethods
CertificatesCertificates
Giving responsibilitiesGiving responsibilities
Autonomy
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Literature reviewLiterature review
There is the best way toThere is the best way toimprove the employeeimprove the employeemotivation andmotivation andsatisfaction by givingsatisfaction by giving
them long term incentivesthem long term incentivesand promotion grantsand promotion grants(Elvira, 2001).(Elvira, 2001).
Rewards given to theRewards given to theemployees has a positiveemployees has a positiveimpact on theimpact on theperformance of theperformance of theemployees (Iglance &employees (Iglance &Rousssel, 1999).Rousssel, 1999).
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Literature reviewLiterature review
Pay for performance enhancesPay for performance enhancesthe employee perception onthe employee perception on
justice distribution whichjustice distribution whichfinally impacts on satisfactionfinally impacts on satisfactionof employees (Hang, 2004).of employees (Hang, 2004).
Compensation policy ofCompensation policy oforganization highly influencesorganization highly influencesthe employee to compare withthe employee to compare witheach other performance &each other performance &work satisfaction (Trembley,work satisfaction (Trembley,onye & Toulause, 1997).onye & Toulause, 1997).
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Literature ReviewLiterature Review
Employee satisfactionand job satisfactionare interrelated if
employees aresatisfied then they willnever leave the job.Employees leave jobbecause they areuncomfortable with
job domain(Delfgaauw, 2006)
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Literature review
Desired Outcomes ofRewards
Attract
Motivate
Develop
Satisfy
Retain
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Literature review
Distribution Criteria
Results
Behavior Profit maximization
Equity
Equality Need
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Literature review
IMPACT OF REWARDSIMPACT OF REWARDS
To improve performance nTo improve performance nloyalty.loyalty.
As a motivational factor.As a motivational factor.
As a driving force.As a driving force.
Positive impact on employee.Positive impact on employee.
External competitiveness.External competitiveness.
Culture building.Culture building.
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RESEARCH METHODOLOGYRESEARCH METHODOLOGY
VISITEDVISITED
UFONEUFONE Muree Road Saddar Branch
Building # 111/10, survey # 349/10, Main
Muree Road Near Health Way Hospital
Building, Saddar
Data is collected by direct interaction withData is collected by direct interaction withemployees of the organization.employees of the organization.
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MethodologyMethodology
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ORGANIZATIONAL PROFILEORGANIZATIONAL PROFILE
StartedStarted onon 2929thth JanuaryJanuary 20012001
OnlyOnly PakistaniPakistani--ownedowned cellularcellular
serviceservice operatoroperator inin PakistanPakistan
WithWith aa marketmarket shareshare ofof overover
2424%%
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ORGANIZATIONAL PROFILEORGANIZATIONAL PROFILE
Ufone Operates In :Ufone Operates In :--PREPAIDPREPAID
POSTPAIDPOSTPAID
LIFE/GENERAL INSURANCELIFE/GENERAL INSURANCE
MUTUAL FUNDMUTUAL FUND
TARGETS GIVEN BYTARGETS GIVEN BYHIGHER MANAGEMENT TOHIGHER MANAGEMENT TOEMPLOYEES.EMPLOYEES.
BY ACHIEVING TARGETSBY ACHIEVING TARGETSTHEY GET REWARDS .THEY GET REWARDS .
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DATA ANALYSISDATA ANALYSIS
By Interaction With ;By Interaction With ;
Mr. Salahudin (Branch Manager)Mr. Salahudin (Branch Manager)
Mr. Akram (RM)Mr. Akram (RM)and other employees inand other employees in
UfoneUfone
Data is collected with the help of questionData is collected with the help of questionscheduleschedule
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ANALYSISANALYSIS
INCENTIVES
BONUS
PROMOTION
SAYAING
THANKYOU
APPRECIATI
ON
50%
21%8% 7%
14%
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OutcomeOutcome
From the above graph researcherFrom the above graph researcherconcluded that promotion is the majorconcluded that promotion is the majorfactor as a reward for the employeefactor as a reward for the employee
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CONCLUSIONCONCLUSION
REWARDS IMPROVEREWARDS IMPROVE
THE INDIVIDUALTHE INDIVIDUAL
PERFORMANCE ANDPERFORMANCE ANDORGANISATIONALORGANISATIONAL
PERFORMANCE.PERFORMANCE.
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Our new and improved performancemanagement system.
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RecommendationsRecommendations
Timing is everything.Timing is everything.
Tailor the reward to theTailor the reward to theperson.person.
Tie the recognition to theTie the recognition to theachievement.achievement.
Praise in person.Praise in person.
Make it positive.Make it positive.
Greek proverbGreek proverbMany know how to flatter; fewMany know how to flatter; fewunderstand how to give praiseunderstand how to give praise
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The greatest reward in life isThe greatest reward in life is
believing in yourselfbelieving in yourself
THANKTHANK --YOUYOU