Communifire Product Overview - trevoreisenhauer.comtrevoreisenhauer.com/assets/documents/Communifire-Product-Overv… · Your employees engage like never before Escape org charts

Communifire Product OverviewNext-Gen Community Softwarewww.axerosolutions.com

We don’t just say we’re different, we back it up in everything we do.

SalesFrom our first engagement through the trial of the software, our focus is on determining if Communifire is the right solution for your needs. Often times, of course, it is. But sometimes it is not ... and we admit that ... and we can suggest alternatives.

SupportEveryone at Axero is part of our customer support effort and considers pleasing customers as an integral part of their job description. Even if a resolution requires a reponse from senior management, we’ll answer quickly, honestly, and creatively to get the issue solved.

Product developmentOur customers have a strong voice when it comes to planning our development roadmap. It’s how Communifire evolves. Since the beginning, we’ve been working with customers to expand the value of social networking and collaboration into new areas, focusing on functionality and solutions.

MarketingWe would rather earn rave reviews from our customers than yell at the market about how great we are. Our customers appreciate this because it means that our focus stays on them. And with less marketing to pay for, our prices are lower than other packages offering similar functionality.

About Axero

“We are fanatical about pleasing our customers.”

Tim EisenhauerCo-Founder

Why partner with us?

When you invest in enterprise software its really more than just a one-time purchase decision, it is like a long-term partnership. You are not just buying current functionality but also the expectation that the product

will continue to be valuable in the future.

Here are a few facts about Axero:

July 18th, 2008The day Axero started operations,

and we’ve been profitable ever since.The number of Communifire users,

worldwide.

1,000,000+The number of people

on the Axero team.

11

Bootstrapped & proudWe started Axero without any money in our

pockets. And we’ve never accepted investments.Everyday we learn something new. We are

extremely thankful that we are able to do this.

We are students of life

Communifire brings all of your people together in one place. Connect and take action like never before.

For businesses

Communifire makes it easier than ever to get things done at work. With Communifire, you can work with everyone inside and outside your business. It’s real-time communication and collaboration for modern teams.

For online communities

Launch your own social network in a matter of minutes. Build and grow your own community of fans, followers, members, or readers. Communifire gives you the tools - all in one place.

For developers

Don’t compromise, do it your way. Communifire is the premiere ASP.NET social development platform. Built from the ground up using familiar technologies, it’s easily customized and highly flexible.

We believe that social software isn’t about technology, it’s about people.

With the right social platform your people can:

CollaborateGet sales and marketing truly

working with each other.

EngageCapture great ideas and

bring them to life.

ConnectMake your customers feel

like real people.

InnovateSpeed development by sharing best practices.

OrganizeFind what you want,

when you want it.

CommunicateKeep everyone connected

and on the same page.

DiscoverUnlock the creativity that

already exists.

CustomizeHave it your way and

realize your vision.

Communifire Next-Gen Community Software

Your employees engage like never before

Escape org charts and email in-boxes. Form teams around topics of interest and around individual projects. Unite marketing, IT, operations, sales, and R&D so they can work together like never before.

Your customers become raving fans

Provide better support and service, and experience lower costs. Communifire breaks down the walls between you and your customers by giving you a private communication booth.

Your people connect better than ever

Connect and collaborate with your team, your customers, clients, collegues, partners, suppliers, manufacturers, distributors, contractors, temps ... anyone —you only need one platform.

Communifire makes it easier than ever to get things done at work. Get your business up to speed.

Project collaboration

Get the whole team on the same page. Work together as a team with everything you need in one place. Assign tasks and due dates. Collaborate on new ideas and don’t miss a beat with regular updates in your activity streams, notifications, messaging, and emails.

Customer support

Create a community for your customers where they can serve themselves with a library of documents, photos, videos and other files. Open up a discussion forum so they can help each other and find answers to common questions. Turn on case management so they can submit private questions and issues to your support team.

Knowledge base

Document knowledge collaboratively with wikis. Build knowledge organically with forums and Q&A. Discover the best content by sorting by highest rated. Find the answer your looking for with Communifire’s robust and flexible search engine.

Social intranet

Turn your intranet into a thriving ecosystem of ideas. Socialize static and boring content. Find co-workers that have the expertise to get things done. Author rich content, access information, and connect easily. Give everyone a face and a voice - make everything more personal and more human.

Communifire provides real world solutions.

“Our investment has paid off a hundred fold. With Communifire, we hit the jackpot.”

Chuck Vigeant, President, Clearify

Marketing Communities

Join forces with your customers. Launch a community for people to learn more about your product, discuss its benefits and uses, and even challenge you so you can demonstrate your commitment and build trust. Create a site that fits your image and builds your brand.

Communifire For businesses

Hit the ground running and build from the ground up

Create a community that’s not just about meeting socially, but about getting something done. Your members will feel like they are part of something important. Happy members, empowered staff, maximized resources.

Engage, energize, inform, and connect

Reach people in new ways that you never thought possible. Encourage the spread and expansion of ideas, deliver timely content, share announcements, and spark participation.

You are always in complete control

Manage and regulate activity to leverage the knowledge and passion of your members. Launch private, public, and hybrid communities to give your members an experience tailored to their interests and needs.

Communifire gives your members an unforgettable experience, one that keeps them coming back for more.

Unlock the passion of your people.

Professional Organizations

Your online community becomes the source for industry news that people can interact with and discuss. It is your members’ repository for industry resources, with everything organized into topic areas. Members break out into working groups to document and improve best practices. This all adds up to incredible value to your dues paying members, while strategically exposing some content to non-members to drive interest.

Non-profits and Industry Associations

Organize and build more meaningful relationships with your customers, supporters, and constituents. Move your supporters into action and achieve your goals. Communifire makes it easy for your people to tell their own story, it provides for rapid response advocacy, and it allows you to show your impact on the world.

Causes and Movements

Educate the public about your causes and movements - attract new members to your community. Believers work together to advance new ideas and strategies with online collaboration tools. Get down to work and get things done by bringing your vision to light. Organize around the issues most important.

Gathering of Enthusiasts

Communifire acts as an amplifier for the passion and energy of enthusiasts. Empower your members to contribute knowledge and expertise, and become the hub of activity for your topic. Facilitate sharing of content, including photos and videos, to leverage your members’ passion. And provide the collaboration tools to channel their enthusiasm to explore new ideas and extremes.

“We needed a place to be authentic, genuine, and responsive to our members. Communifire provides all.”

Janine Jordan, Founder, EMA Global, 501(c)(3) non-profit

Communifire For online communities

Communifire For developers

Rapidly build your apps on top of Communifire

Carefully crafted and designed for developers, Communifire is easily worked with, expanded, and adapted to your exact specifications. It’s a foundation that opens you up to a universe of limitless possibilities.

Add the power of social to your existing systems

Quickly and easily add social, collaboration, and community funcationality to your products to improve your competitive position and enhance user experience.

Realize your vision, as you see it.

Move beyond just having your community look unique - you can make it truly your own, from the homepage through every corner of your site. You are in complete control.

Communifire is a social development platform, a modern toolset that brings your vision to life. Have it your way.

Administration system

Stay in total control by utilizing the extensive backend administration system, where you can manage every aspect of your community.

User management system

A complete user management system, providing functionality for validating credentials, creating and modifying user roles, and managing user settings.

Open API / REST API

Communifire’s open and flexible API makes it easy to link up with other software applications. Power built right in.

And many more...

Communifire is intelligently packed full of in-built functionality and tools, opening you up to a universe of limitless possibilites.

Active Directory and Webfarm ready

Active Directory integration, done. Easily define mappings between Windows security groups and Communifire. Go with a load-balanced Webfarm, and Communifire will accomodate millions of users.

Architecture & Framework

By developers, for developers. Scalable N-tier enterprise SOA architecture. Object oriented code, optimized database, strongly typed objects and collections, data caching, and state management.

Built on the Microsoft stack

Communifire is developed using the ASP.NET Framework, C#, MS AJAX, jQuery, SignalR, Bootstrap, and MS SQL Server with generous notations.

Single Sign On (SSO)

Make life easier with integrated single sign on. About 85% of our customers do it, and you can too.

System requirements

Development Platform ASP.NET 4.0 / C# / VS.NET 2010 / jQuery / Bootstrap

Database MS SQL Server 2000-2008

Webserver IIS 6.0+

Min. Hardware 2GB RAM, Pentium 4+, 1.0GHz+

Supported Browsers Internet Explorer 8, 9Mozilla FirefoxGoogle ChromeApple Safari

In-built tools you can use right out of the box

Technical specifications

“Communifire is better than sliced bread”“Work together as a team on projects with everything you need in one place, no more hunting around. Assign tasks and due dates so everyone knows what role they are playing. Collaborate on new ideas with all of Communifire collaboration tools available uniquely for the Space.”

— Bradley Reese, CTO, Edwards Lifesciences

EDWARDS LIFESCIENCES

Our customers

“The Communifire product is a stellar solution.”“I really wanted to thank you for everything you’ve done for us and the team here at OpenText. Your dedication and support, and all of the effort that your team has put into the product has really been appreciated by everyone here.”

— Carlos Oliveira, Senior Director, OpenText

OPEN TEXT

“An enriching experience ...”“We implemented our corporate intranet with Communifire and we are more than pleased with the team, the product, and the professionalism exhibited. We appreciate the top notch ongoing customer service, we absolutely love the close interaction with the development team, and the depth and features provided are more than sufficient.”

— Ei Ei Thu, Senior Consultant, PhillipCapital

PHILLIP CAPITAL

“Communifire to the rescue.”“We have searched for years to find a platform that was both affordable yet contains features that exist in high end community software like Jive. With Communifire, we hit the jackpot. Communifire gives us multiple avenues of communications, permissions and roles have been well thought out, as well as the ability to customize the look and feel of the community. Our investment will pay off a hundred fold - and we will have fun using these tools to boot.”

— Chuck Vigeant, President, Clearify

CLEARIFY

“Communifire is quite innovative compared to the rest out there.”“The technology is unmatched. The support is excellent, very direct, very fast and very friendly. They’re at the forefront of technology and are one of the best integrated social network platforms out there. They’ve created a reliable and trend-setting social web software that we’ll be using for years down the road.”

— Armin Bender, CTO, w3

W3 KOMMUNIKATION

How we’re different

Since day one, we have been on a mission to enable people to lead their own social initiatives.

Social software keeps our lights on and our business operating, so we’re extremely passionate

about it -- we ♥ what we do. We believe that social software isn’t about technology—it’s

about people. We value transparency, respect, and sincerity in everything we do. We don’t

just say we’re different, we live it every day. We are fanatical about supporting our customers.

Everyone at Axero is part of our customer support team and everyone considers pleasing

customers as the utmost important part of their job. We give a strong voice to our customers,

who drive our product roadmap -- we don’t just add features because we can, we add them

only when you need them. We’re a small company. We’ve been around since 2008 and we

work hard to earn the trust of our customers. We are profitable, debt free, and we owe

neither money nor allegiance to anyone else, except that we owe everything to our customers.

We’d love to hear from you.Now that you’ve gotten a chance to know a little about us, are you ready to tell us a little about you?

What you can expect from us:We’ll seek to engage with you to understand more about your situation and how we can help. The more you can share about what it is you are trying to do, the quicker we can determine what we can do for you.

Phone: +1 888 976 4446Email: [email protected]: http://www.axerosolutions.com

Axero Solutions, LLC.10671 Roselle, Suite 101San Diego, CA 92121

Contact Us