Code of Ethics

“

”MS. LUCKY SO AND HER EMPTY PURSE

A CASE STUDY OF JERECSON G. RAMOS

Professor: Dr. CORAZON S. FAJARDOBusiness Ethic and Corporate Social Responsibility

TIME CONTEXT

JWEST ENTERPRISE INC. is a newly established corporation who was a franchisee of Personal Collection and started operating on December 8, 2014 at Daet, Camarines Norte manage by their newly hired Branch Operation Supervisor (BOS) – Mr. Riman. In a multi-leveling business, recruitment is the top priority of every member. Managing Directors hire sexytaries, and one of their tasks is to assist their group recruits at the branch and remind their group members about their due dates. Although this sexytaries are not employee of the branch they were trusted by the members as they are the one who help them in their purchases, recruits, and they stand as right-hand of their MD, they also have the free will to do what they want in the office.

TIME CONTEXT

After three months of operation, the problem arose when one of the member Aleng Tingusam complained if why does she received text messages saying that she has an overdue account, Aleng Tingusam added that she already paid what she purchased. Upon hearing her complain, Mr. Riman ask for the receipt of her payments to confirm if she really paid her account, but she don’t have a receipt because she gave her payment to Ms. Lucky So (one of the sexytaries) through smartpadala because that time she can’t drop-by at the office. She also said that Ms. Lucky So confirmed to her that she remitted her payment. Mr. Riman ask Ms. Lucky So and she admitted that it was true, and she promised to settle the account and never to do that again.

TIME CONTEXT

Few weeks later, another complaint arose with the same person and with the same case, for the second time Mr. Riman is thinking of solution to prevent this incident and other that may arise in the future to happen again.

VIEWPOINT

The analyst viewpoint in this problem of none remittance of payment by Ms Lucky So is to address the complaint seriously and formulate ways to prevent her from doing things that may ruin the name of the business. Although she was not an employee of the company, she carries the name of the business as she was treated by the members as part of the company. Her wrong doing will have a water crimple effect and may endanger the credibility of employees and image of the business.

STATEMENT OF THE PROBLEM

What are the necessary actions the BOS must do to resolve the issue on none remittance of payments and what are the precautionary measures to ensure that Ms Lucky So and other sexytaries will not do unethical conduct.

OBJECTIVES

• To obligate Ms. Lucky So and other sexytaries to act ethically.• To forbid sexytaries from repeating what Ms Lucky So had done.• To maintain the good credibility of the business.• To have a trustworthy sexytaries.

AREAS OF CONSIDERATION/ANALYSIS

•The sexytaries are not bound to the policy of the Branch.•The management lacks control in implementing the company's regulations.•The branch don’t have policy in handling cases like this.•It is in the nature of Ms Lucky So.

ALTERNATIVE COURSES OF ACTION

ADVANTAGES Terminated sexytary will set as an

example to what will happen if they do misconduct.

The fever will be stopped to worsen.

DISAVANTAGES Ms. Lucky So will be added to the list of

unemployed Pilipino, Newly hired sexytary can also do the

same thing that Ms. Lucky So had done. It will have negative impact on moral of

Ms. Lucky So.

Notify the Managing Director to fire and hire new sexytary because her employee is not trustworthy.

ALTERNATIVE COURSES OF ACTION

ADVANTAGES Problem caused by none remittances

of payment by sexytaries will be removed.

DISAVANTAGES Prohibiting sexytaries from receiving

payments may result to overdue accounts of other members due to some members came from remote area where they only send their payments through mobile banking if they can’t drop by at the office.

Prohibit sexytaries from receiving payments and inform the members to directly remit their payments on the Cashier.

ALTERNATIVE COURSES OF ACTION

ADVANTAGES Sexytaries will know their boundaries in the

office. Contracts can also help employers gain

control sexytaries through other provisions, like a standard for employee performance and policies regarding termination.

Sexytaries will be guided of what they should do and not to do.

DISAVANTAGES This is a disadvantage for the

employer because once he treats the sexytaries unfairly, he may be liable for violating the agreement and breaching the duty to act in good faith.

Create written agreement with the sexytaries binding them to follow the office ethics, management policy and rules including the consequences for violating its content.

RECOMMENDATION

For the reason stated above, ACA which states that “Create written agreement with the sexytaries binding them to follow the office ethics, management policy and rules including the consequences for violating its content” shall be considered as the best way to solve the case. One of the most important functions of leadership is controlling. The control exercise allows managers to take corrective action and contains an element of feedback so that there can be continuous improvement. Creating written with the sexytaries is necessary to guide them and be aware of the consequences that may arise based on their action.

Conclusion/Detailed Action Plan

With careful analysis and further observation of the sequence happened in the case, it is then believed that the situation rooted from none remittance of payments by Ms. Lucky So. As the saying goes, “prevention is better than cure” this issue should be solve at its early stage and the solution for this is written agreement to correct the problems encountered in relation with the sexytaries in the branch. As the head of the branch image of the branch is at stake if that event happens again.

Conclusion/Detailed Action Plan

ACTIVITIES1. Planning and

Formulation of agreement

STRATEGIES•Having well defined job descriptions.•Asking employees nonthreatening, open ended questions.•Have clear policies.

PERSONS INVOLVEDTop Management

Conclusion/Detailed Action Plan

ACTIVITIES2. Meeting with the MDs

STRATEGIES•Informing the MDs of reasons for the agreement signing.

PERSONS INVOLVEDTop Management and MDs

Conclusion/Detailed Action Plan

ACTIVITIES3. Implementation

STRATEGIES•Meeting with the sexytaries•Explaining the content of the agreement•Signing of the written agreement•Motivation to the sexytaries

PERSONS INVOLVEDTop Management and sexytaries