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THE COCA-COLA COMPANY
The Code of Business Conduct
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WHAT is THE
CODE OF BUSINESS CONDUCT?
The Code is designed to give you a broad andclear understanding of the conduct expected ofall our employees.
The Code focuses on key integrity issues.
The Code cannot address every circumstanceand isnt meant to; it isnt a catalogue ofworkplace rules.
The Company has policies in such areas as faircompetition, securities trading, workplaceconduct and environmental protection.
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OVERVIEWEXERCISING COMMON SENSE
Never engage in behavior that harms thereputation of the Company. If you wouldntwant to tell your parents or your children
about your action or wouldnt want to readabout it in a newspaper dont do it. Some situations may seem ambiguous.
Exercise caution when you hear yourself orsomeone else say, Everybody does it or No
one will ever know. The most important message is this: When you
are uncertain about any situation, ask forguidance.
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YOUR RESPONSIBILITIESASKING FOR GUIDANCE
If you want to ask a question about, or report violations of, the
Code of Business Conduct or any other ethics or compliance issue,
you have several resources.
Contact EthicsLineby phone or through a secured Internet site 24
hours a day, seven days a week. You can report anonymously if youwish. If calling from outside the United States and Canada, use the
international access codes found on the EthicsLine website.
866-790-5579 www.KOethics.com
You also can seek guidance from, or report violations to, your
management, or responsible employees in Finance, Legal, Strategic
Security or the Ethics & Compliance Office.
In all cases, employees will not be subject to retaliation or other adverse
consequence for reporting any potential Code violation or othercompliance issue.
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SUBJECT MATTERS UNDER
the CODE
Conflicts of Interest
Financial Records
Use of Company Assets Working with Customers and Suppliers
Working with Governments
Protecting Information
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CONFLICTS ofINTEREST
Avoid situations where your personal interestsconflict, or appear to conflict, with those of theCompany.
You may own up to 1% of the stock in a competitor,customer or supplier without seeking prior approvalfrom your Principal Manager so long as the stock is ina public company and you do not have discretionaryauthority in dealing with that company.
If you have a financial interest in a transactionbetween the Company and a third party, that interestmust be approved by your Principal Manager prior tothe transaction.
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PRINCIPAL MANAGER
Who is my Principal Manager?
Your Principal Manager is your Division
President, Group President, Corporatefunction head, or the General Manager of your
operating unit.
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CONFLICTS ofINTEREST
If the spouse of an employee works as a consultant tothe Company, is this a violation of the Code?
Maybe. If you have a financial interest in a transaction
between the Company and a third party even anindirect interest through, for example, a familymember that interest generally must be approved byyour Principal Manager prior to the transaction.
However, if you only have a financial interest in asupplier or customer because someone in your familyworks there, then you do not need to seek priorapproval unless you deal with the supplier or customeror your family member deals with the company.
The decision:
The action:
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CONFLICTS ofINTEREST
One of the vendors my department uses is a businessowned by my cousin. Do I need to follow any special
procedure in making purchases from the vendor?
Yes. You should advise your manager of therelationship. It is essential that vendors be treatedfairly and honestly, and the mere fact of therelationship may cause other vendors to believe thatyour relative is being treated preferentially. Your
manager may therefore choose to have another personmanage the purchases, may have another personreview all of the transactions, or may locate anothervendor.
The decision:
The action:
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CONFLICTS ofINTEREST
Can an employee own stock in a company that is acustomer, supplier or competitor of The Coca-ColaCompany?
Yes. You may own up to 1% of the stock of acompetitor, customer or supplier without seeking priorapproval from your Principal Manager, as long as thestock is in a public company and you do not havediscretionary authority in dealing with that company.
If you want to purchase more than 1% of the stock ina customer, competitor or supplier, or the company isnon-public, or you have discretionary authority indealing with the company, then you may purchase thestock only with prior approval of your Principal
Manager.
The decision:
The action:
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FINANCIAL RECORDS
Every Company financial recordincluding timesheets, sales records and expense reportsmust beaccurate, timely and in accordance with the law.
Always record and classify transactions in the properaccounting period and in the appropriate account anddepartment. Delaying or prepaying invoices to meet
budget goals is a violation of the Code.
Never falsify any document or distort the true nature
of any transaction. All reports made to regulatory authorities must be full,
fair, accurate, timely and understandable.
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FINANCIAL RECORDS
An Account Executive asks the bottler in his region tooverstate unit case volume in March of 2002 by25,000 cases and to reverse this overstatement in Aprilso that full year reporting is not affected. Has the
Code been violated?
Yes. Intentional misclassification of transactionsbetween accounting periods is a violation of the Code.
The Account Executive should be disciplined under
the Code for asking the bottler to misreportinformation relied upon by the Companysmanagement, shareholders and others.
The decision:
The action:
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FINANCIALRECORDS
You are a Division I/S Manager and have recently
purchased and received several computer supplies
during December. The Division Finance Manager has
requested that you call the suppliers to delay invoicing
the goods to the following year. What should you do?
Do not do it, and report both issues to one of the
Companys ethics resources. Should you fail to report
the request, you also will be in violation of the Code.
The decision:
The action:
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FINANCIALRECORDS
Two days before month-end I have sold my sales
budget. I think I can sell and deliver more cases over
the next two days and hold the invoices to get a jump
start on the next month. What should I do?
Dont even think about it. Holding the invoices for
product physically delivered would be a violation of
the Code. All transactions should be recorded in the
proper period.
The decision:
The action:
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FINANCIAL RECORDS
I was traveling in another city and was scheduled to
eat dinner with a customer. At the last minute, the
customer cancelled. I called a friend from college and
had dinner with him instead. If I submit the receipt
for both of our dinners and list the name of the
customer I was scheduled to meet on my expense
report, is this a violation of the Code?
Yes. Intentional misrepresentation of expenses is a
violation of the Code.
The decision:
The action:
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FINANCIAL RECORDS
While making a sale, my customer demanded that Ichange: the description of the product/service rendered,
the price actually paid to a higher value, and
the location to which the product/service was delivered toanother country.
He advised me that if I do not make these changes he will notbuy anything more from the Company. What should I do?
Under no circumstances should you agree to thedemand. Such misrepresentation could be illegal andthe document could be used to carry out an illegalactivity. It also violates the Code as an intentionallymisleading entry. Immediately advise the person towhom you report.
The decision:
The action:
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FINANCIAL RECORDS
I am a route driver and I saw a colleague stealcash from a customer sale and cover the theft
by altering the invoice. I do not report the
matter to my supervisor. How many times hasthe Code been violated?
Three times.
First, theft of cash or product. Second, altering Company records such as
invoices.
Third, failure to report a Code violation is in itselfa violation of the Code.
The decision:
The action:
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USE ofCOMPANY ASSETS
You may not use the Companys assets for your
personal benefit or the benefit of anyone other than
the Company.
Company assets include your time at work and workproduct, as well as the Companys equipment and
vehicles, computers and software, Company
information, and trademarks and name.
Misuse of Company assets may be considered theftand result in termination or criminal prosecution or
both.
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USE ofCOMPANY ASSETS
You must have permission from your PrincipalManager before you use any Companyassetincluding information, work product ortrademarkoutside of your Company responsibilities.
Before accepting payment for speeches orpresentations related to the Company or your work atthe Company, always get your Principal Managersapproval.
Company computer systems and equipment are meant
for Company use only. For example, they shouldnever be used for outside businesses, illegal activities,gambling or pornography.
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USE ofCOMPANY ASSETS
A plant operations manager used her
Company phone and cell phone for personal
calls excessively. Is this a violation of the
Code?
Yes. It may not sound like much, but the
Companys losses in work time and phonecharges totaled thousands of dollars. She was
disciplined.
The decision:
The action:
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USE ofCOMPANY ASSETS
An Account Executive had a friend whowanted to borrow a list of Company e-mailaddresses. The friend wanted to send e-mailsolicitations for his business to Companyemployees. May the AE give her friend thelist?
No. Unauthorized sharing of Companyinformation such as e-mail addresses is amisuse of Company assets.
The decision:
The action:
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USE ofCOMPANY ASSETS
An I/S manager received a call from a softwarevendor with whom she works, asking if she wouldcome speak to the vendors employees about systemdevelopment. The vendor offered the manager a $300
honorarium for the talk. May the manager accept theoffer?
Not without Principal Manager approval. The offerraises issues of both a potential conflict of interest(accepting money from a vendor), and use ofCompany assets, if the talk would involve themanagers work at the Company.
The decision:
The action:
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USE ofCOMPANY ASSETS
A manager persistently asked his administrativeassistant to take care of the managers personal
business on Company time, such as picking up drycleaning, balancing his checkbook and shopping for
personal gifts, and thereby consistently kept theassistant from completing her work duties. Is thereany problem under the Code?
Yes. A workers time is a Company asset. While itmay make sense at times to ask an assistant to takecare of a personal matter to allow the manager toattend to Company business, persistent requests that
prevent the assistant from completing her job is a
misuse of assets.
The decision:
The action:
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WORKING with
CUSTOMERS & SUPPLIERS
Avoid personal financial transactions with customersand suppliers that may influence your ability to
perform your job.
The Code prohibits employees from accepting lavishgifts or entertainment from customers or suppliers. Ifyou are uncertain whether a gift is lavish, seek priorwritten approval from your Principal Manager.
Gifts and entertainment for customers, potential
customers and suppliers must support the legitimatebusiness interests of the Company and should bereasonable and appropriate under the circumstances.
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WORKING with
CUSTOMERS & SUPPLIERS
I have become good friends with one of my vendorsthat we buy from regularly. Does the Code preventme from purchasing from this vendor?
No. The mere fact that you are friends with a vendordoes not prohibit you from business dealings.However, the Code requires that you avoid situationswhere your personal interests conflict with or have the
appearance of conflicting with those of the Company.Therefore, avoid giving preferential treatment to thefriend. Ask your manager for guidance if you remainuncertain.
The decision:
The action:
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WORKING with
CUSTOMERS & SUPPLIERS
One of the Companys best customers has just
offered me four tickets to the Super Bowl.
Can I accept them?
Such an expensive gift probably is lavish
under the Code. Before accepting such a gift,
seek approval from your Principal Manager.
The decision:
The action:
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WORKING with
CUSTOMERS & SUPPLIERS
What if I participate in a business related golf
tournament and win first prize or get a hole in one and
win a car or a cruise. Does the Companys Code
mean I cannot accept it?
No. A prize resulting from a legitimate test of skill or
luck is not a gift as contemplated by the Code. This
answer assumes the prize would be available to a large
number of people. For example, receiving a prize for
the lowest tournament score is appropriate only if a
large number of people participated in the tournament.
The decision:
The action:
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WORKING with
CUSTOMERS & SUPPLIERS
My job often calls for entertaining customers or potential
customers, which might include giving tickets to sports or arts
events, buying dinner and accompanying these persons to the
events. Does our Code allow this?
Yes, it is appropriate for us to use dinners, sporting and cultural
events to develop, improve and strengthen business relationships.
However, gifts and entertainment for customers, potential
customers and suppliers must support the legitimate business
interests of the Company and should be reasonable andappropriate under the circumstances.
Also, be sensitive to our customers' and suppliers' own rules on
receiving gifts and entertainment.
The decision:
The action:
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WORKING with GOVERNMENTS
Conducting business with governments is notthe same as conducting business with private
parties. These transactions often are coveredby special legal rules.
Consult Company legal counsel to be certainthat you are aware of any such rules. You
must have approval of Company legal counselbefore providing anything of value to agovernment official.
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WORKING with GOVERNMENTS
The Company prohibits the payment of bribes togovernment officials.
A bribe is giving or offering to give anything of valueto a government official to influence a discretionary
decision. In some countries it may be customary at times to pay
government employees for performing their requiredduties. These facilitating payments are small sums
paid to facilitate or expedite routine,non-discretionary government actions, such asobtaining phone service or an ordinary license.
All facilitating payments must be approved in advanceby Company legal counsel and recorded
appropriately.
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WORKING with GOVERNMENTS
A Company employee is hiring a consultant. If the
consultant pays a bribe to a government official, has
the Code been violated?
Yes, if the Company employee had reason to believe
the consultant was going to pay a bribe.
Employees should investigate in advance of
engagement any consultant who will be interacting
with the government on behalf of the Company.
The decision:
The action:
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WORKING with GOVERNMENTS
An employee is traveling in Nigeria and is asked bymilitary personnel to make a facilitating payment
prior to being allowed across a bridge. Does the Coderequire approval from Company legal counsel prior to
making the payment?
Payments to government officials would normallyrequire prior approval from Company legal counsel,
but where an employees personal safety is at risk, thepayment may be made without approval.
Nonetheless, payments of this type should be reportedto Company legal counsel directly or through thequarterly facilitating payment report.
The decision:
The action:
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WORKING with GOVERNMENTS
If an employee invites a newspaper reporter to visit
the Atlanta Office Complex and provides
transportation and lodging to show appreciation for an
article discussing the Company and the soft drink
industry favorably, has the employee violated theCode?
If the reporter is a government official or employee, it
might violate the Code unless Company legal counsel
approves of the invitation.
The decision:
The action:
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WORKING with GOVERNMENTS
Who is a government official?
Government officials are employees of any
government anywhere in the world, even low-rankingemployees or employees of government-owned or
controlled entities. The term government officials
also includes political parties and candidates for
political office.
It is your obligation to understand whether someone
you deal with is a government official. When in doubt,
consult Company legal counsel.
The decision:
The action:
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PROTECTING INFORMATION
You should not share the Companys nonpublicinformation with anyone outside the Company unlessit is necessary as part of your work responsibilities.
Nonpublic information is any information that has notbeen disclosed or made available to the general public.
This may include financial or technical data, plans foracquisitions or divestitures, new products, inventionsor marketing campaigns, personal information about
employees, major contracts, expansion plans,financing transactions, major management changesand other corporate developments.
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PROTECTING INFORMATION
Trading in stocks or securities based onnonpublic information, or providing nonpublicinformation to others so that they may trade, is
illegal and may result in prosecution.
We respect the nonpublic information of othercompanies. If you have any questions aboutobtaining or using nonpublic information ofother companies, contact Company legalcounsel for guidance.
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PROTECTING INFORMATION
I am not an officer of the company, but I becameaware of a major transaction involving the Companythat has not been publicly announced. Is it
permissible for me to trade in the Companys stock or
pass along the information to someone else?
No. You are prohibited from trading in theCompanys stock when you are in possession ofconfidential material information concerning the
Company regardless of your status with the Company,and you may not pass along such information toanyone else. You do not have to be an officer ordirector to be guilty of insider trading.
The decision:
The action:
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PROTECTING INFORMATION
I recently heard a presentation on a new e-commercestrategy that the Company has not publiclyannounced. I would like to share this informationwith individuals who work for a non-competing
business. Is it okay?
No. Confidential information includes anyinformation that the Company has not publiclyannounced. Sharing informationincluding marketingor business strategieswith people, outside or insidethe Company, who do not have a need to know can be
just as damaging as sharing confidential technical orfinancial information. This includes conversationswith suppliers or competitors at trade shows or othermeetings.
The decision:
The action:
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PROTECTING INFORMATION
A Company attorney was traveling with a colleague
on a plane to Argentina to work on a case. They began
to discuss the particulars of the case when one of them
noticed a man across the aisle listening intently and
taking notes. What should they do?
They decided it was time to drop the subject. It's never
a good idea to discuss Company matters in public
where others might hear and take advantage of theinformation.
The decision:
The action:
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PROTECTING INFORMATION
After an important competitor held a meeting at a
hotel, a hotel security guard offered a tape recording
of the meeting to a Company employee. The
employee wasnt sure what to do, so he took the tape
to his manager. Was this the right thing to do?
The Company employee should never have taken
possession of the tape. No one listened to the tape,
and the employees manager promptly returned it. Buteven so, the competitor learned of the situation and
brought a claim against the Company.
The decision:
The action:
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ADMINISTRATION ofTHE CODE
REPORTING VIOLATIONS
If you want to ask a question about, or report violations of, theCode of Business Conduct or any other ethics or compliance issue,
you have several resources.
Contact EthicsLineby phone or through a secured Internet site 24
hours a day, seven days a week. You can report anonymously if youwish. If calling from outside the United States and Canada, use the
international access codes found on the EthicsLine website.
866-790-5579 www.KOethics.com
You also can seek guidance from, or report violations to, yourmanagement, or responsible employees in Finance, Legal, Strategic
Security or the Ethics & Compliance Office.
In all cases, employees will not be subject to retaliation or other adverse
consequence for reporting any potential Code violation or other
compliance issue.
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ADMINISTRATION ofTHE CODE
REPORTING VIOLATIONS
My supervisor just told me to do something thatclearly violates the Code. This is the third time he hastold me, and I believe I will lose my job if I dont doas ordered. What will happen if I do as ordered and
get caught? Will the fact that my supervisor orderedme serve as a justification?
Following orders that would result in a violation ofthe Code is not a justification. Not only should you
refuse to carry out the direction, you must report theincident. You will suffer no reprisal for refusingthe order, or for reporting the incident.
The decision:
The action:
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ADMINISTRATION ofTHE CODEDISCIPLINE
What discipline will the Company impose for a Code violation?
The Company strives to impose discipline for each Code
violation that fits the nature and particular facts of the violation. The Company generally will issue warnings or letters of
reprimand for less significant, first-time offenses. Violations of amore serious nature may result in suspension without pay,demotion, loss or reduction of bonus or option awards, or any
combination. Termination of employment generally is reserved for conduct
such as theft or other violations amounting to a breach of trust, orfor cases where a person has engaged in multiple violations.
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ADMINISTRATION ofTHE CODE
INQUIRIES
I have read the Code of Business Conduct, but
it doesnt answer my question. What should I
do?
You can contact: EthicsLine at 866-790-5579 or www.KOethics.com,
your management,
responsible employees in Finance, Legal or Strategic
Security or
the Ethics & Compliance Office at
404-676-5579 or [email protected].
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SUMMARY
Employees must follow the law wherever they are around the world.
Employees must avoid conflicts of interest. Be aware of appearances.
Financial and management recordsboth for internal activities andexternal transactionsmust be timely and accurate.
Company assetsincluding computers, materials and work timemustnot be used for personal benefit.
Customers and suppliers must be dealt with fairly and at armslength.
Employees must never attempt to bribe or improperly influence agovernment official.
Employees must safeguard the Companys nonpublic information.
Violations of the Code include asking other employees to violate theCode, not reporting a Code violation or failing to cooperate in aCode investigation.
If you have questions about any situation, ask. Always ask.
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QUESTIONS?