Chapter 7: Emotional Messages

{Chapter 7

Emotional Messages

Emotion -a conscious mental reaction (as anger or fear) subjectively experienced as strong feeling usually directed toward a specific object and typically accompanied by physiological and behavioral changes in the body(Merriam-Webster)

Emotion can be broken down into 3 parts

Physical (physiological reaction Cognitive (interpretation) And Cultural

Principles of Emotions and Emotional Messages

Primary Joy Acceptance Fear Surprise Sadness Disgust Anger Anticipation

Emotions

Blend* Love * Awe* Contempt* Aggressiveness

Verbal

Ways of Communication

Non-Verbal

Cultural and gender display rules will affect how emotions are dealt with (display rules, gender display rules)

Emotions can be contagious (Emotional Contagion)

Keep In Mind…

Societal rules, fear (of appearing weak ), and lack of skill in expression are the main obstacles faced while trying to communicate emotions

Obstacles

Bonus (2pts) In 75 words: How does Daryl (above picture) relate to these obstacles?

The first step in expression come sin understanding what it is you are feeling and being able to describe this feeling.

Know what it is you want to communicate to the receiver by expressing these emotions

Consider the best way to communicate Own your feelings and practice I-

messages (I get angry when you come home late without calling)

Expressing Emotions

Emotions do not last if you express them. There are no "shoulds" when it comes to feeling emotions. It does not matter whether you "should" feel angry. If you do feel angry, you need to express that emotion in a safe way.

Repressed emotions only grow stronger, so you can feel a little bit angry right now or extremely angry later. The way to diffuse a powerful emotion is to express it.

Keep In Mind…

Look for both verbal and non-verbal cues Understand what the other person wants

of you Use the Active listening techniques

learned in previous chapters Attempt to see the other persons point of

view Don’t use your own experiences during

interpretation Always remember with communication:

No take backs

Responding

5 key things needed to help respond

The ability to quickly reduce stress

The ability to recognize and manage your emotions

The ability to connect with others using nonverbal communication

The ability to use humor and play to deal with challenges

The ability to resolve conflicts positively and with confidence

Keep In Mind…

Post a 150 word review of clip #1 (Warrior Casino Scene) What primary and blended emotions can you see (Joy,

Acceptance, Fear, Surprise, Sadness, Disgust, Anger, Anticipation—Love, Awe, Contempt, Aggressiveness)

Does either character attempt to or successively use emotional appeals

Post a 150 word review of clip #2 (R.I.P. Lori) If you have no prior knowledge of the scene what can you gather

may have happened based on the reactions of everyone else. In what ways can you see the cognitive labeling theory being

used by any of the characters On Facebook respond to my post how you would most

effectively respond to the given situation a friend of yours is experiencing

Homework

Clip #1:http://www.youtube.com/watch?v=ggahVsREztM

Clip #2:http://www.youtube.com/watch?v=T0DkHw5zbMI