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Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images
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Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Mar 26, 2015

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Page 1: Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Chapter 1 Lesson 1

Middle Managers

Department Head

Project Leader

District Manager

Division Manager

Directors

Dean

Bishop

Courtesy of Goodshoot Images

Page 2: Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Chapter 1 Lesson 1

Top Managers

Senior Managers

Presidents

Chief Executive Officers

Chief Financial Officers

Chief Operating Officers

Vice Presidents

Page 3: Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Chapter 1 Lesson 1

What Do You Think?

Are the principals in our high school first-line, middle, or top management?

Courtesy of Thinkstock images

Page 4: Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Chapter 1 Lesson 1

Management

Management is the process of getting things done, through and with other

people, with efficiency and effectiveness

Page 5: Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Chapter 1 Lesson 1

Management

The process involves the main activities that managers perform

Efficiency is doing a task correctly using as few resources as possible

Effectiveness is doing the right task and reaching goals

Page 6: Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Chapter 1 Lesson 1

Efficiency and Effectiveness

MeansEfficiency

RESOURCE

USAGE

GOAL

ATTAINMENT

Goals

LowWaste

HighAttainment

EndsEffectiveness

Adapted from Fundamentals of Management, 5th Ed.By Robbins/DeCenzo, p. 8Pearson Prentice Hall, 2005

Page 7: Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Chapter 1 Lesson 1

Management Processes

Planning—defining goals, setting strategy, and

coordinating activities

Organizing—deciding what to do and how to

do it

Leading—motivating employees, directing

others’ activities, and resolving conflicts

Controlling—monitoring tasks to see that they

are finished as planned

Page 8: Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Chapter 1 Lesson 1

Management Processes

Achieving the organization’s stated purpose

ControllingMonitoring activitiesto ensure that theyare accomplished

as plannedAdapted from Fundamentals of Management, 5th Ed.By Robbins/DeCenzo, p. .9Pearson Prentice Hall, 2005

Page 9: Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Chapter 1 Lesson 1

Management Roles

Mintzberg’s Managerial RolesInterpersonal relationships

Transferring information

Decision making

Page 10: Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Chapter 1 Lesson 1

What Do You Think?

How is standing in line waiting to make a purchase an example of efficiency and effectiveness?

How would planning or organizing affect how long the lines in a store are?

Page 11: Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Chapter 1 Lesson 1

Is the Manager’s Job Universal? Level In the Organization

All managers plan, organize, lead, and control

But the time they give each activity changes with the manager’s level in the organization

As managers move up, they plan more and oversee others less

Page 12: Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Chapter 1 Lesson 1

Is the Manager’s Job Universal? Level In the Organization

Leading51%

Organizing24%

Planning15%

Controlling10%

First Level ManagersAdapted from Fundamentals of Management, 5th Ed.By Robbins/DeCenzo, p. 12Pearson Prentice Hall, 2005

Page 13: Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Chapter 1 Lesson 1

Is the Manager’s Job Universal? Level In the Organization

Middle Managers

Leading36%

Organizing33%Planning

18%

Controlling13%

Adapted from Fundamentals of Management, 5th Ed.By Robbins/DeCenzo, p. 12Pearson Prentice Hall, 2005

Page 14: Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Chapter 1 Lesson 1

Is the Manager’s Job Universal? Level In the Organization

Top Managers

Leading22%

Organizing36%

Planning28%

Controlling14%

Adapted from Fundamentals of Management, 5th Ed.By Robbins/DeCenzo, p. 12Pearson Prentice Hall, 2005

Page 15: Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Chapter 1 Lesson 1

Is the Manager’s Job Universal?Profit and Not-for-Profit

A business firm measures its performance by the amount of profit it makes

But not-for-profit organizations don’t share a universal measure of effectiveness

Yet managers in these two types of organizations are more alike than different

Page 16: Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Chapter 1 Lesson 1

Is the Manager’s Job Universal?Size of the Organization

Small-business manager’s most important role is that of spokesman with customers, suppliers, and others outside the company

Managers in a large organization mostly deal with issues inside the company

Page 17: Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Chapter 1 Lesson 1

Making Decisions and Dealing With Change

All managers make decisions

All managers are agents of change

Page 18: Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Chapter 1 Lesson 1

Making Decisions and Dealing With Change

Successful managers are aware of the rapid changes around them

They are flexible in adapting to deal with those changes

At the same time, they must help employees deal with the uncertainty change may bring

Page 19: Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Chapter 1 Lesson 1

Review

A manager is a person who directs the activities of other people in the organization

Management is the process of getting things done, through and with other people, with efficiency and effectiveness

Managers plan, organize, lead, and controlManagers make decisions and are agents of

change

Page 20: Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Chapter 1 Lesson 1

Summary

Who Managers Are

Where Managers Work

What Management Is

What Managers Do

Page 21: Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

Chapter 1 Lesson 1

What’s Next…

Management in the Marketplace

Courtesy of Clipart.com