Cegeka Corporate Presentation

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INTRODUCTION TO CEGEKAFIRSTNAME LASTNAME, FUNCTION, CEGEKA GROUP

You know our name,

not ourstory

Some more history1992 Cegeka is born1995 Start of Cegeka Healthcare2004 Full takeover of Datacenter & Host IT2005 Acquisition of Cortex2006 Acquisition of Ardatis & Databalk2008 Acquisition of MSP & IT Omni2009 Majority participation in NSI2010 Acquisition of A.N.E.2011 Acquisition of DigiPoint & Inside (RO)2013 Acquisition of KBC GS Poland2013 Acquisition of Axio Systems2014 Merger & spin out of Cegeka-dsa (NL)2014 Acquisition of BRAIN FORCE2015 Acquisition of Edan Business Solutions

Facts & Figures Cegeka Group*

€ 400 M 2015 forecast

7000customers

3500+employees

Privately Held +70% family owned

Top 200 ClientsAccount for 80% revenue

From 30 to 3500 in 22 years

From a Benelux ICT Integrator

90% of employees work in Benelux · 98% of revenue

from BeneluxOperations in 6 countries: Benelux, France, Poland,

Romania**Group Shared Service for software development and 24/7 remote infrastructure services (NOC/Service Desk)

To a European ICT Integrator

69% of employees work in Benelux · 76% of revenue

from BeneluxOperations in 11 countries:

Austria, Benelux, Czech Rep., France, Germany, Italy, Poland, Romania*, Slovakia *Group Shared Service for software development and 24/7 remote infrastructure services (NOC/Service Desk)

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Shared Service Center in Romania +200 employees

Solid growth and profitability track

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015*€ 0

€ 50,000,000

€ 100,000,000

€ 150,000,000

€ 200,000,000

€ 250,000,000

€ 300,000,000

€ 350,000,000

€ 400,000,000

€ 0€ 4,000,000€ 8,000,000€ 12,000,000€ 16,000,000€ 20,000,000€ 24,000,000€ 28,000,000€ 32,000,000€ 36,000,000€ 40,000,000

Revenue EBIT

Revenue EBIT

*forecast

Double digit growth

We outperform the Benelux market

2008 2009 2010 2011 2012 201375%

100%

125%

150%

175%

200%

225%

250%

Cegeka Group cumulated growth Cegeka Group organic growthBenelux markt

A diversified portfolio

FullOutsourcing

IT Infrastructure

ApplicationDevelopment

Professional Services

www.cegeka.com

Our Connected Customer Value Proposition

An endless world of possibilities…BusinessAnalyticsDocument ManagementCustomerExperience

ERP

Workforce ManagementWeb

CRM

Collaboration

Mobile

Software Development

AgileTransformation

Agile CoachingApplication Outsourcing

ApplicationModernisation

ApplicationMaintenance

DevOps

Identity & Access ManagementMulti-lingual Service Desk

Security ManagementWorkplace Management

ApplicationPerformance ManagementInfrastructure Management

Security &NetworkingStorageSolutionsDevOps

ITWorkplacesServer Solutions

Public Cloud

Virtualization

Unified Communications

www.cegeka.com

Our Connected Customer Value Proposition

An endless world of possibilities…BusinessAnalyticsDocument ManagementCustomerExperience

ERP

Workforce ManagementWeb

CRM

Collaboration

Mobile

Software Development

AgileTransformation

Agile CoachingApplication Outsourcing

ApplicationModernisation

ApplicationMaintenance

DevOps

Identity & Access ManagementMulti-lingual Service Desk

Security ManagementWorkplace Management

ApplicationPerformance ManagementInfrastructure Management

Security &NetworkingStorageSolutionsDevOps

ITWorkplacesServer Solutions

Public Cloud

Virtualization

Unified Communications

Cegeka Cloud Services

Compliance - Regulation - Security

Architecture - Solution Design

Serv

ice

Man

agem

ent E

2E

Serv

icede

sk 1

st

line

Wide Area Network

Business IT Alignment

Application Developement &

Maintenance

TechnicalApplication Mngt

System & Infrastructure Mngt

Hosting

Unified Communication & Collaboration

Mobile Device Management

Workplace Support

Workplace Infrastructure

ServicesLocal Area NetworkEn

gine

erin

g

2nd/

3rd

line

Fixed Telephony

Mobile Communicati

ons

HWSolutions

& related projects

Ad hocInfrastructu

reProjects

MigratieVirtualisatieConsolidatieRationalisati

eOptimalisati

eImplementa

tie

Inrichting beheer-

organisaties

RemoteManaged

Infrastructure

Services

Infra

stru

ctur

e Co

nsul

tanc

y

Cloud Services IntegratorTransitie & Projectmanagement

Architecture - Solution Design

Compliance - Regulation - Security

Core Portfolio

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Datacenter Hasselt

Own Tier 3 data centers

99,982 % availability

700 kW capacity

Shared & DedicatedPlatforms

ITILv3 governance

Kyoto Cooling

Satisfaction by IT domain:data center & application hosting

# of contacts

Application dev

500 Strong Software Factory

Satisfaction by IT domain:Application development, maintenance and testing

# of contacts

Digital Business Solutions

Healthcare

Healthcare & Lab Solutions

Focus on value adding ICT services

36%

18%8%

8%

9%

12%

2%7%

Industry (other) Banking and InsuranceHousing HealthcareSocial Security Public SectorRetail Logistics

20%

39%

23%

18%

Infrastructure solutionsApplications & SolutionsOutsourcingProfessional Services

15% turnoverfrom own software

products (Cegeka IP)

INFRASTRUCTURECLUSTER

Business & Technology Partners

APPLICATIONSCLUSTER

Business & Technology Partners

Happy clients are our product

TelenetThis leading Belgian telco has outsourced the development and maintenance of over 150 e-business applications to Cegeka.

ArgentaRelies on Cegeka for their banking application infrastructure and for the development of their offices automation

EDENREDHas automated the order process for the electonic Ticket Restaurant via a collaboration portal with Cegeka subsidiary NSI

FOD MOBILITEITIs modernising their ICT-department and processes with focus on ICT-business alignment with the help of Cegeka

VRT KETNETMakes use of Cegeka’s high availability hosting for its web platform.

knabThis recently launched Dutch savings bank has its entire banking platform hosted and managed 24/7 by Cegeka

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VandemoorteleThis Belgian producer of premium oils and vinaigrettes outsources all its datacenter activities completely to Cegeka.

DeltaThe Dutch multi-utility company Delta outsources its datacenter activities to Cegeka.

NECThe international communication software company NEC works with Cegeka’s software factory in Romania to develop product innovations.

CarglassChose after a loyal 15-year-old relationship to work with Cegeka’s consulting division again to develop their ICT strategy and future roadmap.

KBC SecuritiesProcesses millions of transactions quickly and reliably thanks to Cegeka’s 24/7 high availability infrastructure management and application development support.

SN Brussels AirlinesEnjoys a reusable, highly configurable and highly available webshop by Cegeka, used for selling combined tickets for a popular Belgian dance festival.

More happy customers

You know our story, not our vision

The world has become a giant network.

#connectedorganisation

Fasterresponses

Personalizedservice

Betterexperiences

Your customers expect more.

#connectedorganisation

Yet, we continue to work like we always have.

#connectedorganisation

As a result,companies are being disrupted. #connectedorganisation

Connected OrganisationBreaking down functional and geographical barriers

Customers

Prospects

Finance

Sales ServiceMarketing

R&D HR

Leads

Traditional Organisational StructureOrganizational silos

What if you could work like a network?

Listento conversations

that matter

Adaptand make smarter decisions

Growyour

business

Work like a network.

#connectedorganisation

Transparent CommunicationCentralized CollaborationGlobal knowledge ExchangeSelf organized Communities

4 Cornerstones

Cegeka’s Connected Organisation

Organisationfor

Users

Organisation for

Organisation

Users for

Users

Usersfor

Organisation

CollaborationCommunication

Communities Knowledge exchange

#connectedorganisation

20% Technology80% DNA

#connectedorganisation

You know our story,

our organisation, not our

DNA

Our DNA: mentality of an entrepreneur & the professionalism of a corporate service provider

Our DNA: innovation together with clients

Technology Partnerships

Continuous Innovation

15 Competence Centers

Innovation Network

Our DNA: highest quality standards

ISO 27001 & 27002

ISO 9001

ISAE 3402

CMMI Level 3

Our DNA: engaged employees make the difference

15 nationalities

3200 employees

Engagement index 7,2

30% women

Our DNA: cross country and divisional teamwork

Our DNA: agile culture

Business driven

Open communication

Creativity

Continuous improvement

Our DNA: we support CSR initiatives for children

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