Erin R. Spink CAVR 2009 Eri Erin R. Spink CAVR 2009 Eri [email protected] [email protected] Volunteer Volunteer Engagement: Engagement: Defining the future Defining the future of the profession of the profession
Dec 03, 2014
Erin R. Spink CAVR 2009 Erin.SpinErin R. Spink CAVR 2009 [email protected]@yahoo.ca
Volunteer Engagement:Volunteer Engagement:
Defining the future of the Defining the future of the professionprofession
Erin R. Spink CAVR 2009 Erin.SpinErin R. Spink CAVR 2009 [email protected]@yahoo.ca
““Communication is not just words, Communication is not just words,
paint on canvas, math symbols or the paint on canvas, math symbols or the
equations and models of scientists: it is equations and models of scientists: it is
the interrelation of human beings trying the interrelation of human beings trying
to escape loneliness, trying to share to escape loneliness, trying to share
experience, trying to implant ideasexperience, trying to implant ideas.”.”
~~William Marstellar
Erin R. Spink CAVR 2009 Erin.SpinErin R. Spink CAVR 2009 [email protected]@yahoo.ca
““I dreamt in my life dreams that have I dreamt in my life dreams that have
stayed with me ever after, and changed my stayed with me ever after, and changed my
ideas: they’ve gone through and through me, ideas: they’ve gone through and through me,
like wine through water, and altered like wine through water, and altered
the colour of my mindthe colour of my mind” ” ~~Emily BronteEmily Bronte
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The long and winding roadThe long and winding road
Wikipedia & LexipediaWikipedia & Lexipedia
4 authors (4 authors (Saul, Pollan, Postman & PutnamSaul, Pollan, Postman & Putnam))
Academic research on engagementAcademic research on engagement
Research on volunteer engagementResearch on volunteer engagement
Closing thoughtsClosing thoughts
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Air conditioningAir conditioning
DictionaryDictionary
MuseumMuseum
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““It's not a word game. It's not a word game.
Words aren’t fashion. Words aren’t fashion.
Language means somethingLanguage means something..””
~~John Ralston SaulJohn Ralston Saul
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Erin R. Spink CAVR 2009 Erin.SpinErin R. Spink CAVR 2009 [email protected]@yahoo.ca
““In fact, this domination of management in our
society has produced, I think, a profound
inefficiency, ineffectiveness... In effect
civilization has been blunted by the
quantity of administration which lies upon it...”~~John Ralston SaulJohn Ralston Saul
Erin R. Spink CAVR 2009 Erin.SpinErin R. Spink CAVR 2009 [email protected]@yahoo.ca
Erin R. Spink CAVR 2009 Erin.SpinErin R. Spink CAVR 2009 [email protected]@yahoo.ca
““There are some forty-five thousand There are some forty-five thousand
items in the average American items in the average American
supermarket and more than a supermarket and more than a
quarter of them now contain corn.”quarter of them now contain corn.”
~Michael Pollan~Michael Pollan
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“She cooked with Crisco or Wesson
oil rather than chicken or duck fat and
used margarine rather than butter because
she’d absorbed the nutritional orthodoxy of
the time, which held that these more
up- to- date fats were better for our health.
(Oops.)”~Michael Pollan
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““Our eating also constitutes a relationshipOur eating also constitutes a relationship
with dozens of other species—plants, animals, and with dozens of other species—plants, animals, and
fungi— with which we fungi— with which we
have coevolved to the point where our have coevolved to the point where our
fates are deeply entwined.”fates are deeply entwined.”
~Michael Pollan~Michael Pollan
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Erin R. Spink CAVR 2009 Erin.SpinErin R. Spink CAVR 2009 [email protected]@yahoo.ca
““The telegraph may have made the The telegraph may have made the
country into ‘one neighbourhood’, but it country into ‘one neighbourhood’, but it
was a peculiar one, populated by was a peculiar one, populated by
strangers who knew nothing but the most strangers who knew nothing but the most
superficial facts about each othersuperficial facts about each other.” .” ~~Neil PostmanNeil Postman
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““Death is not the greatest loss in Death is not the greatest loss in
life. The greatest loss is what dies life. The greatest loss is what dies
inside us while we liveinside us while we live”. ”.
~Norman Cousins~Norman Cousins
Erin R. Spink CAVR 2009 Erin.SpinErin R. Spink CAVR 2009 [email protected]@yahoo.ca
""What we need to fight against is this What we need to fight against is this
destructive tendency to weigh only destructive tendency to weigh only
personal interest. This leads to venality, to personal interest. This leads to venality, to
the flattening of consciousnesses, to this the flattening of consciousnesses, to this
infamous infamous behaviourbehaviour which surrounds us which surrounds us." ."
~Wilfrid Laurier, 1881~Wilfrid Laurier, 1881
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factoids...
Every ten minutes of commuting reduces all forms of social capital by 10%
Watching commercial entertainment TV is the only leisure activity where doing more of it is associated with lower social capital.
Declining Social Capital:
Trends over the last 25 years
Attending Club Meetings 58% drop Family dinners 43% drop
Having friends over 35% drop
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Social capital- circa 2009Social capital- circa 2009
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“… “… language and participation, are tied to the language and participation, are tied to the
idea of rejecting false individualism— that idea of rejecting false individualism— that
individualism is walking away from society as individualism is walking away from society as
opposed to participating in society…when in fact opposed to participating in society…when in fact
individualism is about participation and individualism is about participation and
obligation. The more you participate the more obligation. The more you participate the more
you are an individual; that is how a humanist you are an individual; that is how a humanist
democracy is builtdemocracy is built.”.” ~~John Ralston SaulJohn Ralston Saul
Erin R. Spink CAVR 2009 Erin.SpinErin R. Spink CAVR 2009 [email protected]@yahoo.ca
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Which animal?Which animal?
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““A world community can exist only with world A world community can exist only with world
communication, which means something more communication, which means something more
than extensive shortwave facilities scattered than extensive shortwave facilities scattered
about the globe. It means common about the globe. It means common
understanding, a common tradition, common understanding, a common tradition, common
ideas and common idealsideas and common ideals.”.”
~~Warren BennisWarren Bennis
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Discretionary
DiscretionaryDiscretionaryDiscretionary
Erin R. Spink CAVR 2009 Erin.SpinErin R. Spink CAVR 2009 [email protected]@yahoo.ca
SatisfactionMotivation
EmbeddednessPsychological contract
Commitment (affective, organizational, normative and continuance)Organizational justice
Role identityPro-social personality attributes
Pride & respectOrganizational citizenship
Perceived organizational supportPerceived supervisor support
Effort
Erin R. Spink CAVR 2009 Erin.SpinErin R. Spink CAVR 2009 [email protected]@yahoo.ca
TheoristsTheorists Dilys Robinson
Robinson, D., Perryman, S., Hayday, S. (2004). The Drivers of Employee Engagement Report 408, Institute for Employment Studies, UK.
Allan SaksSaks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600-619.
Brian HegerHeger, B. (2007). Linking the Employee Value Proposition (EVP) to Employee Engagement and Business Outcomes: Preliminary Findings from a Linkage Research Pilot Study. Organization
Development Journal, 25(2), 121-132.
Matthew Liao-TrothLiao-Troth, M. (2001). Attitude Differences Between Paid Workers and Volunteers. Nonprofit Management and Leadership, 11(4), 423-442.
William KahnKahn, W.A. (1990). Psychological Conditions of Personal Engagement and Disengagement at Work. Academy of Management Review, 33, 692-724.
Erin R. Spink CAVR 2009 Erin.SpinErin R. Spink CAVR 2009 [email protected]@yahoo.ca
Drivers of Employee Engagement:
trust & integrity
nature of the job
line of sight between individual contribution and company or team performance
career growth opportunities
pride about company
the coworkers and team members
employee development
personal relationship with one’s immediate manager
~Conference Board (2007)
Erin R. Spink CAVR 2009 Erin.SpinErin R. Spink CAVR 2009 [email protected]@yahoo.ca
TheoristsTheorists Dilys Robinson
Robinson, D., Perryman, S., Hayday, S. (2004). The Drivers of Employee Engagement Report 408, Institute for Employment Studies, UK.
Allan SaksSaks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600-619.
Brian HegerHeger, B. (2007). Linking the Employee Value Proposition (EVP) to Employee Engagement and Business Outcomes: Preliminary Findings from a Linkage Research Pilot Study. Organization
Development Journal, 25(2), 121-132.
Matthew Liao-TrothLiao-Troth, M. (2001). Attitude Differences Between Paid Workers and Volunteers. Nonprofit Management and Leadership, 11(4), 423-442.
William KahnKahn, W.A. (1990). Psychological Conditions of Personal Engagement and Disengagement at Work. Academy of Management Review, 33, 692-724.
Erin R. Spink CAVR 2009 Erin.SpinErin R. Spink CAVR 2009 [email protected]@yahoo.ca
Saks Model (2006)Saks Model (2006)
Antecedents
-Job Characteristics
-Perceived
Organizational Support
-Perceived Supervisor
Support
-Rewards and
Recognition
-Procedural Justice
-Distributive Justice
Consequences
-Job Satisfaction
-Organizational
Commitment
-Intention to Quit
-Organizational
Citizenship
Behaviours
Employee Engagement
Job engagement
Organization
engagement
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Hypotheses & FindingsHypotheses & Findings
SaksSaks::
EngagementEngagement a) role satisfactiona) role satisfaction
(Job & Organization)(Job & Organization) b) organization commitmentb) organization commitment
c) intention to quit (-ve)c) intention to quit (-ve)
SpinkSpink::
EngagementEngagement a) role satisfactiona) role satisfaction
(Role & Organization)(Role & Organization) b) organization commitmentb) organization commitment
c) intention to quit (-ve)c) intention to quit (-ve)
Erin R. Spink CAVR 2009 Erin.SpinErin R. Spink CAVR 2009 [email protected]@yahoo.ca
““In other words we have to ensure that
language acts as a means of
communication between all
communities, between citizens” ”
~~John Ralston SaulJohn Ralston Saul
Erin R. Spink CAVR 2009 Erin.SpinErin R. Spink CAVR 2009 [email protected]@yahoo.ca
Thank youThank you
For any questions or comments, please contact me at the email below.