CAPABILITY STATEMENT...CAPABILITY STATEMENT Wororce & usiness Accoodation Solutions Workforce & Business Accommodation Discovery Parks is a market leading provider of customised and

INDUSTRIES SERVED:Mining & Resources • Construction • Oil & Gas

Energy & Utilities • Retail & Tradediscoveryparks.com.au

A sense of community created through connection to people and habitat.

CAPABILITYSTATEMENT

Workforce & Business Accommodation

Solutions

CAPABILITYSTATEMENT

Workforce & Business Accommodation

Solutions

Discovery Parks is a market leading provider of customised and fully integrated accommodation solutions, wherever business takes you.

The services we provide define us as a company. We offer more than accommodation – our primary commitment is to support your people, so they can perform to targeted standards.

OUR STORYAustralia’s largest park owner-operator, Discovery Parks has a vast array of accommodation across 60 properties nationally. From modest beginnings in 2004 with just six parks, Discovery has evolved to become a clear market leader, with an enviable business portfolio incorporating work stay, corporate and tourism accommodation. We are justifiably proud of our parks and their extraordinary diversity; from raw beauty in the heart of the outback, relaxed waterfront living or outdoor adventure experiences within National Parks, our properties are comfortable, memorable and safe places for people of all ages and interests to enjoy.

Discovery Parks’ core focus is discovering and delivering what matters, to both clients and guests. We make holidays, work stays and corporate events easy, through distinctly local and welcoming experiences in some of Australia’s most beautiful locations.

Our exceptional, hand-picked staff and service team create a sense of community, through a personal connection to local people and habitat.

OUR PEOPLEOur passionate team defines our brand.We recognise that our people are the key to achieving Discovery Parks’ goals of providing high quality accommodation and superior customer service to every guest. After a ro-bust induction process, we roll out a variety of opportunities to help our team succeed and maximise their potential.

“At Discovery Parks we believe a positive work environment is critical. Our people and culture framework is designed to provide opportunities for a satisfying career whilst balancing life and work commitments. Professional development, diverse and challenging project opportunities and associated employee benefits combine to help us build a culture of continuous learning and empowerment. Great customer service, superior job satisfaction, improved company morale and continued success are only possible with happy people.”Grant WilckensChief Executive Officer

ACQUISITIONSKalgoorlie WABoulder WABunbury WA

ACQUISITIONSRockhampton QLDKoombana Bay WA

Whyalla Foreshore SALake Bonney SAJindabyne NSW

ACQUISITIONSPambula Beach NSW

Warrnambool VICRobe SA

Lake Maraboon QLDLake Kununurra WA

Adelaide Beachfront SABiloela QLD

Blackwater QLDPerth WA

ACQUISITIONSGerroa NSWHobart TAS

Cradle Mountain TASDevonport TASHadspen TAS

Mornington Hobart TAS

ACQUISITION PERIODBuilding the property portfolio

ACQUISITIONSMount Isa QLDCloncurry QLDEmerald QLDArgylla QLD

ACQUISITIONSClare SA

Onslow WADarwin NT

ACQUISITIONSTannum Sands QLD

Barossa Valley SA

ACQUISITIONSByron Bay NSW

Casino NSWEmerald Beach NSW

ACQUISITIONSBallina NSWDubbo NSWEden NSW

Harrinton NSWHorseshoe Lagoon NSW

Moama NSWMoama West NSWHervey Bay QLDPort Augusta SARoxby Downs SA

Echuca VICGeelong VIC

Lake Hume VICMelbourne VIC

Balmoral WACoogee Beach WAPort Hedland WA

Karratha WASwan Valley WA

Woodman Point WA

ACQUISITIONSCoolwaters QLDStreaky Bay SAFraser Street,

Hervey Bay QLD

ACQUISITIONSAirlie Beach QLD

Townsville QLDRottnest Island WA

SYSTEMS DEVELOPMENTDevelop, consolidate &

systemisation

ASSET DEVELOPMENTOver $60M invested in facilities across our parks

GROUP BUSINESS INTEGRATIONAcquisition of 21 parks

2011 2012 2013 2014 2015 2016 2017 2018 2019

CONTENTS

Discovery Parks Timeline 2-3

Our story 3

Our people 3

Statistics 4

Locations & map 6-7

Our services 9

Discovery for Workstay 9

Discovery for Business 9

Discovery for Village Managment 10

Discovery for Catering 10

Case/client studies 12-13

Contact information 14

2004 2005 2006 2007 2008 2009 2010

ASSET DEVELOPMENTInvest $40M in accommodation & facilities

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OVER 1,700 ROOMS

OVER 7,300 SITES

OVER 3,200 CABINS

AUSTRALIA’S LARGEST ACCOMMODATION OWNER

AND OPERATOR

1500+ EMPLOYEES ACROSS AUSTRALIA

AT JUNE 2019

OVER 15.8M GUESTS IN THE LAST 5 YEARS

OVER 18,000 MEALS SERVED

EVERY WEEK

FINANCIAL YEAR070.50

0.90

1.30

1.70

2.10

16

ANNUAL GROWTH: 2008 - 2016Delivered compound EBITDA growth of

10.9% per annum.

INDEX

DISCOVERY AT A GLANCE

HAPPY PEOPLE

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From outback to waterfront and everywhere in between, our parks offer exceptional services, facilities and competitive rates – a true ‘oasis’ in some of Australia’s most diverse and remote locations.

GREATLOCATIONS

QUEENSLAND

SOUTH AUSTRALIA

WESTERN AUSTRALIA

NORTHERNTERRITORY

Rockhampton

Biloela

Argylla, Mount IsaMount Isa Cloncurry

Lake Bonney

Tannum SandsBoat Harbour Drive, Hervey Bay

Cradle Mountain HadspenDevonport

Hobart Mornington, Hobart

NEW SOUTH WALES

VICTORIA

TAS

Warrnambool

Lake HumeEchuca

Lake Bonney

Woodman PointCoogee Beach

Bunbury Village

Eden

Emerald

Biloela

Blackwater

Dubbo ForsterHarrington

Ballina

Pambula Beach

Gerroa

Emerald Beach

Byron Bay

JindabyneMaidens Inn, Moama

Moama West

Casino

Adelaide Beachfront

Barossa ValleyClare

Pt AugustaWhyalla Foreshore

Streaky Bay

Roxby DownsBoulderKalgoorlie Goldfields

Bunbury Foreshore

Perth AirportSwan Valley

Onslow

Balmoral, Karratha Pilbara, KarrathaPort Hedland

Lake Kununurra

Broome

Darwin

Robe

Geelong

ADELAIDE

MELBOURNE

HOBART

CANBERRA

SYDNEY

DARWIN

BRISBANE

Melbourne

Fraser Street, Hervey Bay

Coolwaters, Yeppoon

Airlie Beach

Townsville

RottnestIsland

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DISCOVERY FOR WORKSTAY

We understand the unique needs of remote workforce teams. Discovery Parks’ diverse network of properties are ideally located in a range of unique destinations, ready to cater for workforce groups from 5-70 or large teams of up to 300+ people. Our WorkStay team has a strong commitment to offering personal service specifically tailored to the needs of people working away from home. At the end of a long day, we know your team needs a comfortable, relaxed environment to return for rest and recovery.

• full board package including room, all meals, free Wi-Fi and laundry

• delicious five-week rolling menu selection, including fresh local specialties

• outstanding choice of recreational options at every property, including communal BBQ areas, ample green space, camp kitchens and swimming pools

• perfect for small or large project teams

• staff wishing to reconnect with family on a weekend stay can relocate to larger villas and enjoy family activities and outdoor dining facilities onsite. Our friendly WorkStay staff will take care of everything, including additional bookings for transport and tours.

DISCOVERY FOR BUSINESS

We can help you do business wherever you need to be. Discovery Parks specialise in providing self-contained accommodation for business travellers in some of Australia’s most unique locations. You may choose to stay in single rooms, cabins or motel style rooms and enjoy 4-4.5 star features. Discovery Parks also offer excellent facilities for meetings, presentations, conferences and corporate functions.

• well-located and spacious parks offering exceptional services, facilities and competitive rates

• corporate guests can enjoy 4-4.5 star accommodation across our portfolio, with features including work space, Wi-Fi, on-site parking, laundry, queen or king size bed

• no need for long-term staff to rent a house – a self-contained cabin or villa is the perfect alternative. Weekly rate includes fully furnished cabin, all utilities, weekly clean and linen change, Wi-Fi and laundry

• experienced service team offers complete facility management, whether for an onsite village or ‘on the move’

• our first class workday catering and event catering offers the perfect solution for any business function, from gala dinner to a small private lunch.

“The food is a really big thing and its really good here at Discovery. They respond quickly when anything comes up”Pybar

“I’ve stayed at a lot of camps during my career and this one is right up there. The management team are friendly and responsive”Walz Construction

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DISCOVERY FOR VILLAGE MANAGEMENT

To manage the challenges and unpredictability of remote work locations, you need a specialised team. After more than 10 years as Australia’s largest accommodation owner and operator, Discovery Parks has assembled a highly skilled team committed to delivering service excellence and tailored workforce accommodation solutions. We are proud to lead our industry sector in village management expertise and continually build on our offering to keep pace with industry and workforce needs.

• village managers and staff are specially trained to offer personal service, tailored to the needs of people working away from home. We work hard to create a sense of community, even in the most remote location

• our team is knowledgeable, approachable and completely flexible, able to tailor services to the specific needs of round-the-clock rosters and shifts. We respond quickly and efficiently to all requests – even those that may seem out of the ordinary

• services include management of accommodation bookings and room assignment, full ancillary and housekeeping services, maintenance and grounds management and village security

• Whether you need an accommodation management team for an onsite village, or you’re ‘on the move’, we can help with quality accommodation, first class catering and facilities for meetings, presentations and functions.

DISCOVERY FOR CATERING

If your workforce spends weeks away from home, they’re also missing out on the everyday comfort of a home cooked meal. Our catering team is more than able to meet the task, regularly serving up to 16,000 meals a week across our diverse portfolio of parks and remote villages.

Discovery Parks Catering boasts a hand-picked team of experienced and dedicated cooks who understand the importance of eating well, no matter where you are in the world.

• an exceptional five-week rolling menu, including fresh local specialities such as barramundi and seafood

• a mouth-watering selection prepared fresh every day, including full breakfast, hot foods and the freshest salads

• staff can choose a packed lunch every day, from fresh sandwiches to the humble meat pie, or use a self-catering kitchen on-site

• special dietary requests are never a problem

• no event is too small or too large, from private lunches and outdoor BBQs to gala dinners, banquets, receptions and conferences.

DISCOVER WHAT

MATTERS

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2014 - 2018Inpex Ichthys Project / Darwin

Discovery Parks - DarwinClient: Monadelphous

Provide accommodation and catering services to Monadelphous staff for a three year period 2014 - 2017, up to

130 rooms / day for the project period. Discovery owned accommodation, 200 quality room facility, catering, ancillary

services and recreational facilities provided at Discovery Parks - Darwin.

2014 - CURRENTRemote Village Management

Mount CuthbertClient: Malaco Leichardt

Provide remote full village management and on-site catering services at

Mt Cuthbert mine village for 4 years for 60 - 80 rooms. Located 140km

NW Cloncurry, Qld.

Village Management Service provided as a satellite service from

Discovery Parks - Cloncurry.

2016 - 2018Roper Wilton Village Management

Discovery Parks - DarwinClient: Sitzler

Awarded Full Village Management, to operate an 85 room village for 18 months for the Roper Wilton Bridge

and Road re-alignment project, funded by the

Northern Territory Government.

2013 - 2016Wheatstone Lng / OnslowDiscovery Parks - Onslow

Client: BechtelProvide accommodation and catering services to Bechtel staff. Up to 400

rooms/day for the project period. Full onsite village management, catering

and high quality accommodation with all ancillary services and recreational

facilities provided at owned and operated Discovery Parks - Onslow.

2010 - CURRENTDefence Training Deployment

Discovery Parks - RockhamptonClient: Royal Singaporean AirforceProvide self-contained accommodation

options for annual defence training deployment to the Singaporean Airforce

and associated companies as Bristow; services include room management, ancillary and recreational facilities at

Discovery Parks – Rockhampton.

2013 - CURRENTCudeco Rocklands Mine

Discovery Parks - CloncurryClient: Cudeco & contractors

Provide accommodation and catering services to Cudeco staff and contractors

at up to 90 rooms/nights

Full onsite village management, catering and high quality accommodation with all ancillary services and recreational

facilities provided at owned and operated Discovery Parks - Cloncurry.

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COMPANY DETAILSDiscovery Holiday Parks Pty Limited ABN: 50 111 782 846

Discovery Parks - Support OfficeLevel 7, 60 Light Square Adelaide SA 5000P 61 08 8219 3000F 61 08 8231 2877www.discoveryparks.com.au

CONTACTSMrs Robyn SeftonGeneral Manager & Business Development – Work StayP 1800 134 033M +61 04 0782 [email protected]

Rachel BanyardBusiness Development Manager I WorkStayP 08 8219 3000M +61 04 2986 [email protected]

www.linkedin.com/company/discovery-holiday-parks

www.gateway.icn.org.auICN Gateway ID: 95391

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