Group Business Plan Project Group Business Plan Project CAMP TO BANGLADESH CAMP TO BANGLADESH 1. PROFLIE OF THE TEAM T ASHFIN Y AMIN B ASHAR 053-267-030 Concentration: Finance and Business Policy & Strategy North South University W ASIT S ABER J AFRI 053-217-030 Concentration: Finance and Marketing North South University MD. SADAR UDDIN CHOWDHURY 053-304-030 Concentration: Finance & Accounting North South University SHAIKH ABU MAKSUD 053-405-030 Concentration: Finance & HRM North South University TAHSIN UR RAHMAN 061-486-030 Concentration: Finance & Marketing North South University HASIB MAHMUD 053-336-030 Concentration: Finance & Marketing North South University STRATEGIC MANAGEMENT | MGT 489 PAGE | 1
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Group Business Plan Project Group Business Plan Project
CAMP TO BANGLADESHCAMP TO BANGLADESH
1. PROFLIE OF THE TEAM
T ASHFIN Y AMIN B ASHAR 053-267-030Concentration: Finance and Business Policy & StrategyNorth South University
W ASIT S ABER J AFRI 053-217-030Concentration: Finance and MarketingNorth South University
MD. SADAR UDDIN CHOWDHURY053-304-030Concentration: Finance & AccountingNorth South University
SHAIKH ABU MAKSUD053-405-030Concentration: Finance & HRMNorth South University
TAHSIN UR RAHMAN061-486-030Concentration: Finance & MarketingNorth South University
HASIB MAHMUD053-336-030Concentration: Finance & MarketingNorth South University
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2. COMPANY OVERVIEW
Camp To Bangladesh (CTB) is a private company formed by six individuals having 25% of
the company share each. Each of the partners of the company will be ascending a managerial
role in the organization and will be working as a team to take any sorts of decision regarding
the execution and development of the company.
CTB is basically going to provide its target customers with camp ground along with other
camping related facilities and equipments. Campers will be just coming with the mental
preparation for spending time under the open sky in tents and do different sports, recreational
and educational activities that they will be planning to do while camping. This planning and
all other relevant facilitation will be done by the CTB camping program and site - facilities
staffs. There will also be a side Flower Business where flower gardening will be done and
flower will be sold to potential customers.
2.1 MISSION STATEMENT
“The mission of Camp To Bangladesh is to enrich the lives of children, youth and adults
by developing a camping culture that would enable everyone to have a recreation where
they can also share their responsibility for the environment through the camp experience”.
2.2 VISION STATEMENT
“We believe that each of us plays an important role in the stewardship of our environment
—both natural and man-made. Through camping we can help children grow into
committed, responsible citizens by teaching them to appreciate, respect, and care for the
world in which they live. Staying in the midst of a bustling urban life, an exciting and
adventurous stay in a campground with family, friends or colleagues can be a great
recreation that can also enrich our knowledge and thus contribute for the positive change
in the world”.
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2.3 KEY PRODUCTS/SERVICES
The key product of Camp To Bangladesh is providing with camping facilities. Apart from
this there will also be a side business of Flower plantation and selling in the camp ground.
The camping business will be having four types of camping program initially;
FAMILY CAMPING : :
Family camping will assist in spending the quality time with young ones and spouse
and with all those accompanying a person in her/his family camping tour.
Family camping can be a great adventure activity at a home away from home. Some
of the adventure activities that a family can be indulged at the campsite are - fishing,
cycling, boating, plantation, hiking, etc.
This will give an opportunity to enjoy some of the precious moments at family camp
site like dinner of mouth watering roasted chicken, loud laughing sounds of kid's
playing and the bash of fresh morning air on face. Camping with kids and with family
members is great family pleasure.
WEEKEND CAMPING : :
CTB will also provide the weekend camping package that can work as a good option
for those who just want to break free from their usual work schedule of daily life.
Camping gives a chance to relax and recharge to worn out batteries by indulging in
some past time activities such as angling, fishing, and nature walks and boating. This
sort of camping will basically comprise of a day long program and overnight stay in
tents.
SUMMER CAMPING ::
Summer Camping activity is an extreme adventure which is full of wonderment and
prudence and provides adventure- enthusiast a brimming gratification. On a summer
camping tour, one has to plan a little more cautiously since the weather is
unpredictable and volatile in Bangladesh. One must not underrate the whimsicality of
the summer weather; anticipate the worst so you will not have any repellent
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stupefaction. But this is the most exciting particularly because of the weather. The
summer camping can include boating, fishing, swimming, bird watching and
photography etc.
WINTER CAMPING ::
The weather is favorable at this time as the volatility is relatively lower than summer
time. Also the winter season is rather a congenial time period for the people of
different age group to go for Camping. Hiking will be an encouraging activity at this
season along with bird watching. This camping will emphasize more on outdoor
games and entertainment activities.
FLOWER BUSINESS PRODUCTS:
The flowers that will be planted and sold from the camp ground will be mainly Rose,
Orchid, Gerberra, Heliconia, Anthorium, Gladiolus, Leather leaf fern and
Philodendron. The variety will increase in course of time and in accordance to
demand.
2.4 STRATEGIC OBJETIVES
OOBJECTIVEBJECTIVE:: Creating a culture to go for campingCreating a culture to go for camping.
There will be a public understanding of and support for the value of the camp
experience. If people are attracted in spending their recreational time by going for
camping that is close to nature and that entails positive learning for their children or
provides refreshing and adventurous time for them then they will continue taking this
service. Thus the quest to create a culture for camping will emerge.
OOBJECTIVEBJECTIVE:: Diversified market will be going for campingDiversified market will be going for camping.
An increasing number of children, youth, and adults of feasible social, cultural, and
economic groups, will have a camp experience. CTB will provide products suitable for
different age. Everyone will be able to find relevance and the need to go for a camping
trip. This will also supplement in building the culture for camping.
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OOBJECTIVEBJECTIVE:: The camp experience will be of high qualityThe camp experience will be of high quality.
Any experience without quality cannot be sustained. Thus the service provided to the target
market to go for camping must entail service that would be regarded as value for money and
time spend in the camp ground is imperative to attract customers and retain them so that they
keep on coming for more camping and contribute in increasing market share and improving
services of CTB.
OOBJECTIVEBJECTIVE:: Contributing to the development of our nature by creating environmental Contributing to the development of our nature by creating environmental learning for all.learning for all.
Whoever will come to camp in CTB will be experiencing many activities that are environmental
friendly and socially responsible in nature. CTB will also have a flower plantation business.
Apart from generating cash for the financial support for the whole venture, this flower business
will also work in enhancing the overall beauty of the campground. Most importantly, CTB
staffs will be providing useful information about how to plant and nurture them to all the
visitors of the campground with the vision of enhancing the as general knowledge CTB visitors
of all ages. With the feasibility and opportunity, CTB will also incorporate fishery and firming
in the campground to augment the same vision.
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3. INDUSTRY OVERVIEW AND ANALYSIS
3.1 PEST ANALYSIS (Political & Legal, Economic, Social and
Technological)
POLITICAL AND LEGAL FORCES : :
Political Instability and influence: Political instability is the biggest barrier in
Bangladesh for any business ventures. Frequent strike or siege activities will hamper the
transportation to the location challenging. This will also affect the delivery of the
flowers to the point where vendors will come to pick them. Unstable security system
will also make it challenging to attract potential target market. Liaison with a particular
political party may have a dramatic influence in the start up and the continuation of the
business. Also the local mastans may also pose potential risk for the business if strong
political link in not maintained with the political parties.
Trade License: CTB will have to acquire a trade license from the City Corporation. A
certified copy of the Articles and Memorandum of Association of the Company, a copy
of the certificate of incorporation, statement of bank solvency of the company, and a
TIN (taxpayer’s identification number) Certificate of the company are the other
documents needed in this regard.
Tax authority: Registration with the concerned taxation authority (Deputy Commission
of Taxes of Company Circle, Zonal Taxation Department) under the National Board of
Revenue (NBR) and procure a TIN (Tax Information Number) for the new company is
required.
Register for VAT: Separate registration for the Value Added Tax should be obtained
from the Customs, Exercise and VAT Commission under NBR. The various Value
Added Taxes (VAT) incurred while operating will be regulated by the zonal “Customs,
Exercise and VAT Commission”.
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Clearance Certification: CTB will need to prepare and submit an environmental impact
assessment report to the Directorate of Environment (DoE) to obtain a clearance
certificate for running the business.
Privatized security forces: The availability of security forces provided by many
renowned companies like ‘Group 4’ can be used to maintain the security of the camping
sites. These forces are highly accepted and relied upon by the people in Bangladesh.
Availability of suitable land and Leasing: Suitable land for making camp ground is
available in different parts of the country. Along with this the government is also
supportive in providing with government lands for ventures that have positive social
and environmental implication within it. Land leasing and buying can be easily possible
through this kind of presentation. Adding to that if the top management or owners of
any business venture possess strong political liaison with ruling part, then land
acquisition can be done with a very insignificant financial involvement. Land related
issues for flower business will be not significant as the land to be used in the flower
business will be a part of the campsite.
ECONOMIC FORCES:
Income growth and GDP: The GDP growth has been calculated to grow by 5% in the
recent future. The income level of the middle to upper class population of the country is
also in the growing trend. Thus standard of living is going to be improved in these
social strata as well.
Infrastructural Development: There are significant infrastructural developments taking
place in Bangladesh. Transportation and telecommunication is developing in a
significant pace. However, electricity, water and gas supply are one of the crucial
utilities that are not being able to supply as per the market demand.
SOCIAL FORCES:
Attitude on Recreation and tours: People are growing an attitude towards experiencing
with new products and servicing. Both in entertainment and tourism business, it is clear
that people are growing the trend of spending a considerable amount of their time and
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money in entertainment or tours and travel. However, majority of the target market of
CTB are more prone to spend their vacation or recreational time in the near countries
like Singapore, Malaysia, Thailand, Nepal, India etc.
Climate Change: Bangladesh being a tropical country will have a seasonal
favorableness for the business. The camping season thus will be more favorable in the
winter seasons rather than in the summer.
Recreation & Tours in group: people prefer to travel and tour in groups mostly with
their families. Now-a-days, people most specifically college and university students and
corporate people prefer to go to tours and recreational activities with their friends and
colleagues as well. Staying in the midst of a bustling urban life, an exciting and
adventurous stay in a campground that is close to the nature will also be taken
overwhelmingly by the educated class of the country.
As for the Flower Business, there is large demand for flowers amongst people but the
supply of flower is not as adequate to meet the demand. A lot of good flower vendors
are existing and also many big hotels and other such organizations are in need of daily
flower supply.
TECHNOLOGICAL FORCES:
Use of Internet: The use of internet has been increasing exponentially in Bangladesh.
Moreover, with the emergent of optical fiber, this usage and other related facilities will
grow potentially. The internet will help in promotional activities, booking and other
related activities as well. The networking and follow-up with the customers will also be
done within favorable cost via internet.
Telecommunication: People are growing the habit of using cell phone and they are also
responding to the various promotional activities that are being done via this mode. the
increased use of cell phone users and the existence of dynamic and corporate friendly
telecommunication service providers can be used to promote the business’s products
and offering via cell phone lines to potential customers.
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Media Revolution: The revolutionary advancement in television, print, visual and other
media has made the promotional activities become more intense, creative and easily
available. This will also help is promoting and creating the need amongst the target
market of the business venture.
3.2 PORTERS FIVE FORCES
I. THREAT OF NEW ENTRANTS : :
At present, the threat of new entrants is relatively low in this industry or strategic group;
although many fragmented industries are characterized by low entry barriers.
High Capital Requirement: The capital requirement in this project is quite high, which
requires any new company to make a heavy investment to setup plant. Because of large
amount of land and other fixed assets like buildings, pick-up vans, generators etc;
initially any kind of set up in this industry would require high initial cost. Therefore, it
would discourage new entrants as any loss in the new business would mean the loss of
the whole initial investment.
Switching Costs: The switching cost in this industry is low, which could encourage
some firms to enter in the market and take away our customers by providing better
service at a lower cost. This might indicate that threat of new entrants is high in tourism
industry. However, it must be understood that this kind of service industry also needs
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some expertise and experience, which can be developed over the years. In this industry,
a firm must have a clear knowledge regarding customer demands and preferences and
how well they can be satisfied. At present, level of expertise available is quite low in
this industry. Therefore it would be difficult for firms to know their customer just in
few months and it’s also difficult for them to predict whether this business will click or
not. It would discourage also new entrants.
Economies of Scale: As the first mover, we will have relative cost advantage in future
associated with increasing customer base that will lower our cost structure. Because of
initial high investment and first mover’s advantages, our company will be able to attract
and deal with more clients at a time. Also, we will be able to serve customers better at
low cost because of specialization. Thus, we will be able to achieve economies of scale
in the long run. However, those firms who would start at a small scale would not be
able to achieve economies of scale and thereby would not be able to attract customers to
that extent or to maintain high profit margin.
Brand Loyalty: As the first mover, we may be able to establish significant brand
loyalty, which might be quite expensive and difficult for later entrants to break down.
The threat of new entries in flower business is relatively high. The flower production
and selling industry has not been established commercially as yet. Most of the flower
gardens from the rural segment is being managed and lead by some NGOs. Other than
that, there is some small number of flower producers in the country. However, the
potential and demand for flower business is very high. Switching cost to new flower
suppliers is low and there is no need for brand loyalty in this industry. Gaining
economies of scale is also quite easy for the new entrants at this stage of the industry.
II. INTENSITY OF RIVALRY AMONG ESTABLISHED COMPANIES : :
As tourism industry is a fragmented one, competitive struggle among companies in the
industry to gain market share from each other is high.
Industry Demand: The tour and travel industry normally attracts a very small segment
of population in our country and therefore, high intensity of rivalry is there between
competitors. The major rivals of our camping project are picnic spots, package tours
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and resorts. As this is a fragmented industry, price is set according to the demand and
supply of buyers and sellers. Therefore, as in fragmented industry, competitors like to
take each other’s market share by offering low price and better quality. Again, as
switching cost is low in tourism industry, higher quality services with better features
can attract more customers. So, the rivalry can turn even more intense.
Growth of the Industry: The growth of the industry is slow as income level of general
people in the country is low; therefore, spending on recreational activities is quite low.
That also results in intense competition as competitor is competing to sustain their profit
and to have a significant market in such small market. Foreign competition is high too
as many would like to spend abroad at different tour and travel projects. Therefore the
firms in this economy face a significant amount of pressure to attract customer to come
to their and have some nice time. As volume of buyer is quite low comparing to tour
and travel firm competition is really intense in this economy. However, the trend
towards local tours and travel is increasing favorableness.
Diverse Competitors: In the tourism industry, we have competitors like service
providers of package tours, holiday resorts, picnic tours; which are quite diverse in
nature. This might lead to high intensity of rivalry.
High Fixed Cost: Maintaining a camping project might require high fixed cost, which
results stronger rivalry.
Exit Barriers: Exit barrier is quite high for our project because of the fact that
investments in assets such as camping equipments and operating facilities are difficult
to be sold off. It might be difficult to get fare value of equipments after selling off. This
indicates a high cost of exit.
The intensity of rivalry amongst the existing flower production business is very low.
The whole industry is not yet commercialized. Growth of the industry is also not very
rapid. At the same time exit barrier is not significant along with the low involvement of
fixed cost.
III. BARGAINING POWER OF BUYERS : :
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Bargaining power of buyer is high in this tourism industry.
Bargaining Leverage: In this industry, the buyers have the ability to bargain down
prices charged by companies in the industry and to raise costs of these companies by
demanding better services. As buyers are low in numbers, competitors would want to
provide their services at a lower cost.
Lower Switching Cost: As it costs less time, money and energy for a customer to
switch from the services offered by one company to the services offered by another
company in tourism industry; bargaining power of buyers is high.
Substitute Products: Tourism industry has substitutes, so that customers can switch to
that. Televisions and movies are big recreations for general people. There are also
theme parks close to city, where people could go and enjoy; instead of going to
camping. Therefore, bargaining power of buyers is high and they can put pressure on
our company to lower cost and to provide better services.
In the business-to-business flower production industry, the bargaining power of buyers
is relatively low. This is because the number of suppliers is low and thus they need to
rely on some very few suppliers. There is also no substitution to the natural flowers in
this regard.
IV. BARGAINING POWER OF SUPPLIERS : :
There is no potential threat from supplier as in forward integration. Here, suppliers do
not have that kind of bargaining power as there are not much raw materials or
inventories involved in the tourism industry. There might be some inventory involved in
our side business of flowers. In general, our camping company would buy at bulks, so
we might have low bargaining power when we go to buy tents and other accessories of
camping. Supplies of camping equipments can also be imported from abroad. However,
this would not put much pressure on the company as actual purchase of these things to
total investment would be quite low.
In the flower business, the bargaining power is basically in the hands of the suppliers.
This is because there are very few suppliers and the demand exceeds the supply. Along
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with that a perishable goods like flower needs constant supply as well. Thus the power
is more towards the suppliers in this industry.
V. THREAT OF SUBSTITUTES :
Threat of substitute is quite high in this industry. As there are so many things to do for
recreation, so that customers could easily switch their recreation mode it they are not
satisfied with tourism industry. Television and movies could take away our customers.
Also, people could go to theme parks rather than go for camping. As these substitute
companies also provide their services at low cost, customer can easily switch to other
modes of recreation. Thereby, it is important to always come up with new concepts to
serve the customers at low price with the superior quality.
Flower business does not have any threats from substitutes as natural live flower cannot
be replaced by anything.
3.3 PORTER’S DIAMOND MODEL
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Factors Endowment
Factors Endowment
Intensity of Rivalry
Intensity of Rivalry
Related Industries
Related Industries
Demand Conditions
Demand Conditions
GovernmentGovernment
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I. FACTOR ENDOWMENTS :
Factors of production of our camping project in the home country include Basic factors
like labor, raw materials, capital, and Advanced factors such as physical infrastructure
( at present, we have much improved roads and transportation system) and utilities. To
explore the role of factors in the competitive advantage of a nation, the concept must be
made more meaningful to industry competition. This concept is also relevant for the
flower business. Factors of production are often described in very broad terms such as
land, labor, and capital, which are too general to bear on competitive advantage in
strategically distinct industries. Factors can be grouped into number of broad categories:
Human Resource: Bangladesh is a country with ample availability of cheap labor
which puts us in an advantageous position that labors are readily available. However,
there is not enough trained workforce in our country. Human resource plays an
important role in our business as sophisticated and trained workforce is very important
for such a new concept in our country. Trained people are also required for our flower
business. Farmers with experience in gardening will also be possible to recruit for the
camp business.
Physical Resource: Superior physical resource is required in order to achieve a lower
cost structure. As we don’t have to import our basic materials, this business can be very
profitable even though it’s initial high investment.
Knowledge Resource: In order to innovate and to be accustomed with changes in
people’s taste, superior knowledge resource is crucial in determining competitive
success or failure of such a project. The flower business will not require intense
knowledge rather the agronomical counselor will be helping in making the human
resource related to flower business get further knowledge for efficiency.
Capital: The capital requirement in this project is quite high. The stock market in
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ChanceChance
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companies. However, the banking industry is quite structured and there are quite a
number of banks in Bangladesh from where debt capital can be obtained through term
loans for a fixed tenure. Here, the only problem is that the interest rate in Bangladesh is
quite high compared to other companies. As for the flower business the capital
requirement will not be significant due to the synergistic utilization of resources with
the camping business.
Infrastructure: Bangladesh has good prospects for starting a camping business along
with the flower production facility, because of its supporting infrastructure. Our project
can be constructed feasibly in the Southern region of Bangladesh, especially in
Chittagong hill track area initially, where proper spaces are available for camping.
These areas will also support the proper development of our flower business. The
eventual expansion in Khulna and Sylhet is also feasible due to land availability that is
suitable for camping.
II. LOCAL DEMAND CONDITIONS ::
Size of Home Demand: As we are introducing a new concept in Bangladesh, size of
home demand is low to moderate at the beginning. However, the awareness or
knowledge about camping and lack of camping experience can work as a big challenge
initially. Nevertheless, CTB will be having the upper hand in creating the camping
culture and manipulating it in such way that the culture complements the CTB business
mode, resources and concept. Moreover people, especially the youth, are more
interested today to go for adventure trips and projects like camping should attract them.
Thus, we are expecting a growing demand for our business over the time. The flower
business has high demand and customer base for flower is diverse.
Number of independent buyers: Bangladesh is the eighth largest country in the world
by population and there should be a good number of independent buyers in this
business. Though the market size with suitable income level for CTB is relatively low,
still it is growing and increasing in number in many diverse market segments. Along
with that the independent flower buyer in the business level is sufficiently big in
number. The growing number of hotels, convention halls, wedding halls and office
building are the independent buyers of flower apart from the usual flower vendors.
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Internationalization of home demand: If this business can be further expanded and
becomes successful; there is a high possibility of the internationalization of the home
demand. Successfully meeting our local demand would be the indication of our ability
to provide international standards of camping facilities. Camping in Bangladesh can
thus attract foreigners. However, this is a very long-term plan that CTB can take after
creating substantial camping culture and large market share in the local market first.
Apart from this, the long-term plan also would entail the supply of flower in the
international market after meeting the local demand.
III. COMPETITIVENESS OF RELATED AND SUPPORTING INDUSTRIES ::
The presence of related industries is moderately high. The benefits of investments in
advanced factors of production by the supporting industries have spilled over into the
industry and have helped the industry to achieve a strong competitive position
internationally. Supporting industry of camping equipment provider industry is in some
ways competitive and some other ways it is not. For instance, camping equipments like
boats, fishing rods, torch, lantern etc are available in good quality and quantity in
Bangladesh. However, camping equipments like tent and sleeping bags are not available
in good quantity and competitive price in Bangladesh. For this these equipments needs
to be imported from the neighboring countries like India, Malaysia or Singapore Our
supporting industries could also be baggage industry (provider of back-packs for
camping), shoe industry (provider of hiking shoes, snickers, boots etc), industry of soft
drinks and mineral water, and industry of dry and canned foods. These are available in
good quality and quantity in Bangladesh.
The availability of pesticides, fertilizers and also flower seeds are in good state under
the prudence of different local NGOs and nurseries. The hard box needed to perverse
and deliver the flowers are also available in the country at a reasonable price. Thus the
related and supporting industries for the flower business have favorable position in the
industry.
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IV. INTENSITY OF RIVALRY :
Strategy, structure and rivalry of companies within Bangladesh are moderately high.
Although we are the first movers in the camping business; businesses like resorts,
theme parks, package tours will compete fiercely in the market to take our market share
which would be working as indirect competitors for the company. On the other hand,
the rivalry in the flower business is relatively low. There is not much flower production
business in Bangladesh though the potential for such venture to set up is high.
V. THE ROLE OF CHANCE AND THE ROLE OF GOVERNMENT :
The role of chance and the role of government are significant for our camping business.
In a market of frequently changing customer demands, the role of chance plays a crucial
role in determining competitive success or failure. Although this is an unconvincing
explanation for persistent success of any company, it depends a lot on chances whether
or not the products/services offered would click in the market.
The role of government is also vital in determining national competitive advantage
through imposing various laws and regulations. The corporate tax rate in Bangladesh is
40%. However the government exempts double taxation to encourage foreign
investment. Government should encourage such projects promoting environment by
exempting taxes. Acquisition of large size of land that is supplemented by gas,
electricity and infrastructural support greatly depends on the governments’ positive
There will be office building where different supplies will be stored. There will be a small
pharmacy placed in the ground floor to treat anyone who becomes injured due to the
activities in camping. The necessary medicine will be found in this pharmacy. There will be
pharmacy assistants to serve the person and to advice which medicine to use. The building
would help to operate the supporting activities and all kind of paper work can be done.
Managers can work together to find a way to better serve the customers. Adjacent to the
pharmacy will be a cafeteria where the daily food for employees will be cooked by the cook
and his assistants. Also the customers who will come to CTB for camping will get their
uncooked or cooked food from this cafeteria.
FLOWER GARDEN:
It is there to increase the visual value of the company and also to generate profit to support
the camping business. The way the garden would be designed and variety of flowers and
would attract many people to come from all around the country to camping ground
BOATING & FISHING IN LAKE:
There will be a lake will be made so that the majority camp ground can be visited. The
picturesque beauty from boating would be great to watch which would attract customers.
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Some can do fishing and can have great time in having fun in lake and would like to come
again and again to this peaceful place.
SPORTS AND CULTURAL PROGRAMS:
There will be open space and sports gear and equipment so that people can play sports and
have fun. There will be small rides for people to enjoy. They can play cricket or soccer and
can even play badminton or basketball in that place. Cultural programs will take place at
night where there will be singing, dancing and even more games.
HIKING:
People would love to see our camp ground and its scenic beauty, flowers, trees birds. Since
hiking is the most enjoyable thing in camping, many people would spend more of the day
hiking. Children would also learn from hiking as this can be an educational program for
them.
TENTS ::
Tents will be decorated so that the customer would feel at home and be satisfied with our
service and would love the nature more. It must be made comfortable with all kinds of utility
services and any needs of the customer should be handled in emergency. People would love
to live in such decorated and well set up tent and would like to come repeatedly.
6.5 EQUIPMENT AND MACHINERYWe will rent a small office at Dhaka in order to run our business successfully, which will be
equipped with all essential equipments and machineries like a common office has (i.e.
furniture). This office can be rented in a commercial building in Gulshan area. Our main one
storied office building of 4,000 square feet will be on the campground. The main equipment
and machineries of our offices are:
Computers, printers and Internet connection: We will have two computers in our office
at the campground, one with internet connection. There will be the same arrangement in
the Dhaka office. As we expand our operation we might need more computers. To print
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important documents we will also have two printers in both the Dhaka office and
Campground office.
Telephone: We will have one telephone line for instant customer help and
communication in both of our offices.
We will have the following equipment and machinery that are mentioned overleaf on the
campground.
Pickup Van: On the campground, for internal transportation and to bring both camping
supplies and office supplies from outside the campground, we will have a Pick Van.
Generators: In order to provide temporary power supply during the load shedding period,
we will have two five KVA generators on the campground.
Tents: Primarily, we will have fifty tents; each can contain three people, for our business.
Twenty of these tents will be colorful to attract the young people.
□ One brush/small hand held broom for sweeping out tent will be there for each tent.
□ Two portable chairs, one tool, one small portable table and one ground cloth will
be provided for each tent.
□ A big water jar and a trash bag will also be there in every tent.
Sleeping Materials: For each tent we will have fifty sets of sleeping materials. Each set
will contain three pillows, one bed sheet, and three blankets. For cushioning from stones
and twigs as well as for insulation from the ground, a sleeping pad or air mattress will be
often placed underneath the sleeping bag. In the office,twenty sleeping bags will also be
available for rent.
Cooking Equipments: Each tent will be provided with one set of cooking materials for
cooking purposes. This set will include:
□ A portable stove to prepare hot meals and/or drinks.□ Required fuel, firewood and Kindling□ Matches in waterproof container□ A cooking pot and a pan□ One can/ bottle opener□ Dining kit for each camper(Plates, cups, bowls ,forks, knives, spoons)□ A large water jug□ Three towels and a dish towel□ Dish detergent and soaps
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□ A plastic bucket □ A trash bag
Fishing Equipments and Hiking Sets: There will be twenty sets of fishing equipment
and twenty sets of basic hiking sets, which will be available to rent from the office
building.
Boats: For boat riding purposes, five medium sized boats will be available for the
campers.
Life-Jackets: For safety reasons, there will be ten sets of life jackets, four on each boat.
Rides and Sports equipments: A wide variety of rides (like slippers, seesaws) will be
there for children. Sports equipments for games like soccer, cricket, and badminton will
also be available for free for the campers.
Other Important equipments: Other important equipments available for the campers will
be toiletries, recreational equipments and first aid boxes.
□ Toiletries: There will be six toilets in the main office building for the campers.
Required toiletries will be available there for sale.
□ Recreational equipments: Some recreational equipment will be provided to the
campers on rent.
□ First aid boxes: First aid boxes will be available from the security guards in
emergency on the campground.
Lists of these equipments are provided in a table below:
□ Bath towels and washcloths□ Soap in plastic containers□ Antibacterial hand soap□ Baby wipes□ Tissues□ Shampoo□ Toothbrushes, toothpaste and dental
□ Small Backpacks for day trips□ Binoculars□ Compasses□ Whistles for signaling others□ Water Bottles□ Swimsuits, swim towels and swim toys(for children)□ Rubber Sandals
□ Sterile adhesive bandages in different sizes□ Gauze rolls and pads in different sizes□ Adhesive tape□ Safety pins, Scissors, Tweezers (for splinters and ticks), Needle□ Latex gloves□ Cotton swabs□ Tongue depressors
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floss□ Deodorant□ Combs and brushes□ Razors and shaving cream□ Female hygiene products□ Mosquito repellent for kids and adults□ Lip balm□ Small hand mirror□ Miniature sewing kit□ Any needed prescriptions
□ Caps/hats□ Water bottles□ Outdoor toys like kites, balls and Frisbees□ Board games and desk of cards□ Music instruments□ Reading materials□ Notebooks, pens and pencils□ Guidebooks and maps□ Digital cameras
□ Mild liquid soap□ Antiseptic wipes□ Hydrogen peroxide□ Antibiotic ointment□ Rubbing alcohol to disinfect scissors, tweezers and thermometer□ Lotion for insect bites and rashes□ Petroleum jelly or other lubricant□ Burn ointment□ Snakebite kit if camping in poisonous snake territory□ Thermometer□ Non-aspirin pain reliever appropriate for children□ First aid manual (The Red Cross publishes first aid manuals for both humans and pets, and also sells pre-assembled first aid kits.)
Miscellaneous equipments: Other smaller camping equipments like lanterns or flashlights,
hatchets, ropes, axes or saws for cutting firewood (for campfire or for constructing camp
gadgets), duct tapes, hammers, flashlights, pesticides etc will also be available on the
campground.
6.6 PRODUCTION AND MANUFACTURING PROCESS
The combination of strategies aimed at creating distinctive competencies that differentiate its
product so it creates more value for customers is a company’s business model, which gives it
more pricing option and also result in a lower cost structure which also gives it a broader
range of pricing choices. Achieving a continual competitive advantage and better profitability
requires the right choices with regard to value creation through differentiation and pricing in
the current market situation. Thus it is essential to have efficient resources and manage them
well with value addition commencement so that unique competencies and as a result
competitive advantage can be achieved. The two method of achieving are competitive
advantage and more market share. The value chain model is a useful analysis tool for
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defining a firm's core competencies and the activities in which it can pursue a competitive
advantage as follows:
Cost advantage: by better understanding costs and squeezing them out of the value-
adding activities.
Differentiation: by focusing on those activities associated with core competencies
and capabilities in order to perform them better than do competitors.
Therefore to offer the customer a level of value that exceeds the cost of the activities is the
goal of the activities, thereby resulting in a profit margin.
VALUE CHAIN DIAGRAM
PPRIMARYRIMARY A ACTIVITIESCTIVITIES: : The activity has to do with the design creation and delivery of the
product, its marketing and its support. These are the basic operation which helps to serve the
customer and satisfy the need of their clients
The primary value chain activities are:
1. Inbound Logistics:1. Inbound Logistics: Inbound logistic is about receiving and storing of raw materials and
their distribution to manufacturing as they are required. Different kind of supplies which are
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3. Outbound Logistic:3. Outbound Logistic: this is mainly for the flower business. Flower should be warehoused
in cool environment for the flowers business in the camping office and later transfer it to a
specific place from where our clients will pick their flowers. The transportation will take
place by our alliance transport company.
4. Marketing & Sales:4. Marketing & Sales: An new marketing campaign will be a key determinant of our
success. Given the fact our campaign will not only have to create awareness about camping
among but also focus on facilitating consumer learning about the environment better. This
would help to create love for the nature and urban children would get the opportunity to come
close to nature. Marketing would do research to know about the trends and the different type
of taste for their potential customer. Then it is possible for them to come up with niche
marketing to attract families, school children and again corporate clients. Again product
differentiation strategy and pricing strategy is taken to attract customers and high price to
cover the initial cost of the project. However for flower business penetration strategy to take
opportunity in the market is followed.
The right media mix that is supplemented by strong sales force in promoting CTB will be
playing crucial role in the business. Also special offering discounts and other promotional
facilities are planned for the customers. The detail of the marketing plan is provided in the
following section of this business plan.
5. Customer Service5. Customer Service :: One of the key values of our business is customer value. As a result
ensuring customer service beyond their expectation will be the essential determinant of our
distinction from other existing competitors. We will ensure satisfaction beyond expectations
through providing helpful and efficient service with maximum professionalism and courtesy.
For developing a strong relationship with our valued patrons CTB’s employees will heartily
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greet them immediately upon their entrance in the Dhaka office and in the camp ground,
design creative and exciting camping schedule with the customers, provide them with
professional service, and guarantee satisfactory experience and make them realize how much
they are really valued.
In flower business a liaison officer will be appointed to exclusively work to make sure that
clients are getting what they want and are also provided with newer types of flower that are
not common in the market.
SSUPPORTINGUPPORTING A ACTIVITIESCTIVITIES:: The primary activities are supported by activities, which are
called supporting activities. The supporting activities of the value chain provide inputs that
allow the primary activities to take place. These activities are broken down into four
functions: material management, human resources, information system, and company
infrastructure.
1. Company Infrastructure:1. Company Infrastructure: The company infrastructure consists of corporate governance, CTB
culture and employees’ attitude towards the top management. The entire organizational
culture will demonstrate a zeal for camping and a strong ethical responsibility to protect the
nature and contribute for the betterment of the environment. As the work force is the life of
this service company organizational culture must exist to make the work force integrated to
serve the customers better. Decision - making is centralized yet employees have the
flexibility to serve customers as per their expectations and in doing so they have all the
liberty to act on their impulse so as to satisfy their customers.
2. Materials Management:2. Materials Management: For transmission of physical materials through the value chain of
CTB to be effective and efficient enough to succeed with a low cost strategy will require flow
of goods from suppliers to directly be used for use in equipments and machinery and
servicing. Electronic systems for managing inventory will be handled using the just-in-time
approach, to avoid inventory leftover amount to be greater than estimated buffer stock.
Fertilizer, pesticide plantation should be made in use very soon as warehousing for long time
can dame the raw materials. The accountant from finance department will list cost of supplies
and amount of each item purchased. This activity integrates the materials management and
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finance department at CTB, ensuring activities in the value chain to be thoroughly linked
both horizontally and vertically. They would check the decision made by operation manager
about procuring inventories and could give feedback doing financial analysis about how the
material management cost could be minimized or how which item would benefit more than
the other.
3. Human Resource Management3. Human Resource Management :: The whole HR will be lead by the four partners. The
employees will be working in teams and their efficiency will be gained through both on and
off-the-job training. Constant feed from multiple aspects of the organization will also support
the companies’ quest for continuous improvement, quality, customer satisfaction etc. to keep
employees motivated; they will work in teams and deal with different project. Awards and
recognition will be also the means to boost up employee motivation. The strategies and
actions of the human resource management part of CTB are described in the Human
Resource Strategy and planning part of this business plan.
6.7 RESEARCH AND DEVELOPMENTConstant soil testing, improving the camp ground ecologically, ensuring ecological and
environmental balance etc will be conducted to maintain the quality of the natural aspects of
the camp ground.
Maintaining a healthy water system and sanitation system is very important for our
camping project. Constant consultation with experts is required in this area.
R&D function should be implemented so that our company can achieve a lower cost
structure by pioneering process innovations. This term indicates innovation in a way
that our operating procedure can be more efficient.
Research and development should also help us to bring customers in the service
development process. We can improve our service quality with the help of direct
customer feedbacks.
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Research and development would be required to develop satisfactory forecasting
techniques to predict our sales potential and other cost estimates through industry
trend analysis and economies situation of the country.
6.8 QUALITY ASURANCESome of the important issues related to quality assurance would be;
Constant monitoring of our operating process and making required adjustments
should be the key to maintain our service quality.
Identifying customer needs and fulfilling them promptly should be one of our major
strengths in assuring quality.
To offer a family atmosphere is very important for the quality assurance of our
camping project. Offering family fun and adventures would create value of our
business in the eyes of the customers and it should be beneficial for our camping
project for future expansions.
Quite and secure environment is very important for any campground. Our
management should play a vital role in maintaining a disciplined atmosphere in the
camping area. Factors related to noise control and privacy also required to be given
proper attention.
Cleanliness and providing proper campground facilities like hot showers in winter
season, flush toilets, laundry, stores etc are also important concerns in sustaining
quality in our camping business.
Maintaining healthy water system is crucial for our business. Drinking water quality
is critically important to good health. Ideally, drinking water should be wholesome,
physically attractive, and free from all harmful organisms and have a chemical
content, which will promote the health of the consumer. Also, water of the lake
should also be safe from all kinds of danger. Thus, providing safe water, both in the
lake and for drinking purposes, is essential for the health of not only our customers,
but also for our employees.
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Fair pricing of goods and services provided on the campground is also a major
source of quality assurance in our business.
7. MARKETING PLAN
FIRST IN STRATEGY :
CTB will be the first to take the initiative to take camping in Bangladesh to a broader
scale. The concept of camping itself is new in Bangladesh. There are a lot of picnic spots,
resorts and package tours in Bangladesh, but the concept of camping itself is new in
Bangladesh .The idea of living under the open sky in a tent and doing adventurous
activities with friends, family and colleagues is a new way of enjoying the vacation in our
country. CTB will be the first in the market with such a product.
FLOWER BUSINESS:
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Laggard Entry Strategy: There already exists some small number of established flower
plantation and nurseries in Bangladesh. However, they have started their business long
time back. For this stance, this side business of the camp ground will be following a
Laggard-entry strategy. It will be relatively easy to capture market as per supply by the
camp ground as this industry does not have brand loyal customers for them.
PRODUCT POSITIONING :
The product will be positioned by attributes such as; adventurous features, staying in tents
and being close to nature. Additionally, positioning with people who would like to spend
their vacation, holiday, weekend in an adventurous and activity oriented way by being
close to nature will be done. Thus positioning by the product user will be another
approach.
PRICING STRATEGY :
CTB will be striving to attract a large number of customers at the staring proceedings of
its business. So, CTB will be implementing Penetration pricing initially. This is Because
of the high initial investment in promotions and fixed asset acquisition establishing a
relatively high initial price in needed. By providing low price in a large number of
customers will be attracted and thus the investment recovery will be achieved in this way.
However, with the eventual doubling in the experience curve and standardization of the
products, the price will be lowered after recovering at least 60% of the initial set-up cost
of the business.
As for the flower business, the Penetration pricing will be followed. The synergistic
approach in terms of land usage and delivery of the flowers to the suppliers, the flower
business will be going for a relatively low price than the other competitors are engaged in
currently.
PROMOTIONAL STRATEGY :
CTB would be trying to implement strategies to create enough initial awareness among
customers about its services to start of business successfully. Initially at the first year, the
promotional activities will be focused on creating awareness about the camping activities
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provided by CTB. There will be mainly direct selling by the help of sales representatives
and online booking/reservation.
7.1 SALES AND MARKETINGInitial awareness building is necessary for the whole camping trend.CTB is different from the
existing tours and travel package providers, Porjoton Corporations and resort sites. Adding to
this, the idea of camping where some activities facilitated by trained campers will be
available makes the whole concept a new one. An innovative marketing campaign will be a
key determinant of our success. Given the fact our campaign will not only have to create
awareness about CTB among the members of our target markets, but also focus on
facilitating consumer learning about the substantial benefits of having a change in the
monotony of regular life by being close to nature along with adventure and fun activities.
Given our financial resource limitations, we will seek to maximize the utility from our
marketing budget, undertaking strategies that will position CTB as the pioneer in the camping
trend and improving the total style of tours and travel in Bangladesh.
Sales and Marketing of the Flower business
Different potential corporate clients and the flower vendors will be instructed to come in the
Dhaka office of CTB. They will be shown the flower samples and will be provided with the
necessary information on how the delivery will take place along with the regular timing of
delivery. The potential clients and vendors will be giving pricing quotes. These different
quotes will be assessed and the most lucrative and feasible quote will be accepted by the CTB
authority and thus a business-to-business flower business relationship will be established and
sustained.
7.2 DISTRIBUTION
There will be an office in Dhaka were customers can go for booking and other information.
But the distribution/reservation work for CTB will be basically done online. Additionally,
the sales representatives will be given the authority to facilitate the booking tasks via cellular
phone call or via internet.
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TARGET TARGET CUSTOMERSCUSTOMERS
TARGET TARGET CUSTOMERSCUSTOMERS
Reservation through online Reservation through online web web Reservation through Dhaka Reservation through Dhaka Office Office Reservation through Sales Reservation through Sales RepresentativesRepresentatives
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TRANSPORTATTION
CTB will be having a strategic alliance with Shohag Paribahan to incorporate its
transportation facilities for the convenience of its customers. This bus service provider
will be affiliated with CTB for the transportation of customers from Dhaka and
Chittagong to the camp ground. The delivery of the flowers will also be taking place
through this bus services on a monthly basis.
7.3 ADVERTISING AND PRODUCT PROMOTION
MEANS TO INFORM & PERSUADE CUSTOMERS
The means to inform CTB target market of offers and opportunities promotional activities
has to be planned in a manner that it can by itself influence and persuade a purchase
decision. These promotional activities if run properly will in the end communicate trend
of camping resulting in the demand building. Keeping this objective in mind the
promotional activities of CTB is arranged in the following manner.
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8.3 STAFFING PLAN AND REQUIREMENTS
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The job specification and responsibilities of employees at the different level will be precisely
defined. Some of the important positions of responsibilities are briefed below;
T O P M A N A G E M E N T
The top management of CTB will comprise of four of the partners who will be separately
responsible to the activities of particular functions of the organization. They are all qualified
and experienced individuals in their own fields and also are experienced campers.
Job Description As the four functional divisions’ title refers, four of the chief officers will be performing their tasks separately in accordance to their respective function. However, as a team they will also constantly work together to bring coordination and integrate their functional tasks with each other so the alignment is ensured and synergy is created.
Chief Finance Officer
He will Direct the overall financial plans and accounting practices. Oversee treasury, accounting, budget, tax and audit activities of the organization and subsidiaries. Oversee financial and accounting system controls and standards and ensures timely financial and statistical reports for management use.
Chief HR Officer This person will be in charge of recruitment, hiring training and firing etc. She would be the one under whose supervision, the performance evaluation and recognitions will be controlled. The maintenance, food and health and divisions will be also under him.
Chief Marketing Officer
He will be responsible for the overall marketing and sales of both the camp and flower business where he would be delegating tasks to his sales force. He will be planning and executing all the promotional activities with the management and sales manager. Develop marketing strategies, evaluates market conditions and recommends policy changes to encourage maximum sales activity.
Chief Operations Officer
The whole camping program execution and facilities will be under this person. The service provided to the customers, services provided by the site and facility staffs and overall camping related activities will be under his discretion.
Pay Structure All the partners will hold 25% share of the organization. They will be deciding on their salary structure and compensation package based on the initial financial result of the whole venture.
Counselor
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Job Description The counselor will be an external person who will be periodically visiting the campsite. This person will be then examining the natural or environmental aspects of the whole campsite. The flower business maintenance and soil, fossil, insects, hazardous elements etc will be evaluated by him to ensure the camp ground is in safe state and thus he would recommend inputs for improvement.
Job Requirements This person will have to have at least five to seven years of experience in the field of environmental science and agronomy. It is preferred that he is currently a consultant in any environmental development related NGO from which CTB can get technical, human resource and logistical support for environmental examination if required by the counselor.
Pay Structure As this person will be an educated and renowned person in the environmental, forestry and agronomy field, his salary will be done on the number of consultancy he would be providing and in based on his regular consultancy fee. The estimated fee can thus be Taka 5,000/= per consultancy.
Marketing Manager
Job Description Marketing manager will organize motivate and lead sales teams. Responsible for the combined performance of the team and for ensuring sure that everyone within his team reaches the targets. He will plan the target with the CMO. He will also plan promotional and other marketing related activities with the CMO and also the sales force
Job Requirements This person will require a master degree in Marketing and 7-8 years relevant experience, or equivalent.
Pay Structure & Compensation Package
The monthly Salary will be Taka 50,000/=. Bonus of Taka 25,000/= will be given on achieving sales target. Personal medical care will be free. Gas, electricity, cellular phone, separate office space, telephone facilities will be provided. An additional festival bonus of taka 7,000 will be paid twice.
Packages to make the post attractive
A great opportunity to earn a significantly higher salary with other compensation packages. A position that commands respect as well as responsibility and opportunity to earn extra through increased sales. With the performance evaluation, possibilities of annual increment on his salary. Be the leader or smart and dynamic sales force and experience the true.
F O O D & H E A L T H M A N A G E R
Job Description This people will be facilitators to the customers who will come to camp. They will provide all the necessary assistance and will guide customers throughout the camping trip. They will plan the camp trip with the customers and give them proper knowledge, information and quick training on how to go about
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camping. Each camping team will have one or a group of site-facility staff depending on the size of the customer group.
Job Requirement Candidates applying for this position must have at least H.S.C passed certificate. They should be physically fit, energetic and to some extent athletic. These people will be thoroughly trained to become camp guides. They must demonstrate good interpersonal, courage and planning skills as well.
Pay Structure The salary structure would be monthly taka. 12,000. Bonuses will be awarded twice a year in the amount of taka. 4000.
Compensation Package
Medical care for individual will be free. Employees will also be awarded with salary increments based on performance evaluation done by the customers. There will be a 20 days yearly holiday.
Packages to make the post attractive
Opportunity to meet different people and guide them to spend fruitful and exciting time. Diverse training and skill development and improved inter-personal skill.
Site & Facility Staffs
Job Description This person will be having the core responsibility to administer and manage all the activities relating to the flower business. Thus he will be planning on the seed, fertilizer, pesticides, and bundling, boxing, storing schedules regarding the flower business. He will be in contact with the transportation officer for flower delivery. The gardeners will also be under his supervision.
Job Requirement Candidate with bachelor’s degree in management and 2-3 years of experience preferably in the environmental side will be preferred.
Pay Structure The salary structure would be monthly taka. 30,000. Bonuses will be awarded twice a year in the amount of taka. 3000.
Compensation Package
Medical care for individual will be free. Employees will also be awarded with salary increments based on performance evaluation done by the customers. There will be a 20 days yearly holiday.
M A N A G E R – F L O W E R B U S I N E S S
Job Description This person will be having the core responsibility to administer and manage all the activities relating to the flower business. Thus he will be planning on the seed, fertilizer, pesticides, and bundling, boxing, storing
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schedules regarding the flower business. He will be in contact with the transportation officer for flower delivery. The gardeners will also be under his supervision.
Job Requirement Candidate with bachelor’s degree in management and 2-3 years of experience preferably in the environmental side will be preferred.
Pay Structure The salary structure would be monthly taka. 30,000. Bonuses will be awarded twice a year in the amount of taka. 3000.
Compensation Package
Medical care for individual will be free. Employees will also be awarded with salary increments based on performance evaluation done by the customers. There will be a 20 days yearly holiday.
Initial Staff Requirement
Position Number of employees
Cash Manager 1Accountant 2 (1 in Dhaka office + 1 in the site)Food & Health Manager 1General Store & Pharmacy Assistant 2Emergency Medical Officer 1Cafeteria Cook 1Cafeteria Assistant 2Maintenance Manager 1Receptionist 2 (1 in Dhaka office + 1 in the site)Security 30Cleaner 2Driver 1Peon 2Electrician 1Plumber 1Marketing Manager 1Sales Force 16IT Officer 1Manager- Flower Business 1Flower Vendor Liaison Officer 1Gardner 2Site & Facility Staff 6Booking and Transport Officer 1
8.4 EXPECTATIONSThe expectation between the management and the employees will be established and
balanced in a planned flow. This flow will start with the management’s providing employees
with training which will be eventually evaluated and given feedback upon. Based on the
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evolution employees will be rewarded and eventually they will be included in the program
improvement and activity developmental works. The whole flow can be as follows:
TTRAININGRAINING:: The two important group of training participants will be;
□ The Sales Force
□ The Site & Facility Staffs
Main Training Focus: Main Training Focus: □ Selling skills
PROGRAM/PROJECT PROGRAM/PROJECT PLAN, PROBLEM PLAN, PROBLEM
SOLVINGSOLVING
PROGRAM/PROJECT PROGRAM/PROJECT PLAN, PROBLEM PLAN, PROBLEM
SOLVINGSOLVING
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building and group based work will also emerge. Subordinates will also get a chance to
do service better b learning from the flaws and successes of their boss.
Reward will be given to those who will get better result in their evolution. For sales
representatives, the one who would bring the highest number of customers will get
rewarded and recognized.
PROJECT DESIGN/PROBLEM SOLVING:
There will be teams formed with different level and different departments of employees
who will be working together to create newer camping programs to deliver to customers.
There will be also teams of sales force who will be basically working to improve and plan
on the marketing aspects of CTB. Thus they will get more chance to contribute their
learning and experience in the workplace apart from their core work. Eventually with the
realization of their project of problem solution, they will be reinforced intrinsically as
well.
9. RISK ANALYSIS
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9.1 FORSEEABLE BARRIERS AND UNFORCEABLE BARRIERSHigh financial investment and fixed assets acquisition can be recovered by a good and
sustainable number of customer inflows. If this is not achieved then the whole venture will
face tremendous loss.
Unpredictable political instability has always hampered business of all types in
Bangladesh. Sudden Hartal or highway blockage program by political parties will be
great barriers to smooth business for CTB. This may lead in losing empty campground
days due to failure in transporting customers from the station to the campground.
The power and energy scenario poses another potential threat as the site will be in a
relatively remote area quick support may become a bit challenging.
Awareness and experience in out-door camping is almost absent in both the customers
and employees base of CTB. The culture towards going for out-door camping thus
needs to be made in the most creative, constructive way so that it implies the social and
environmental factors strongly.
Security issue is a big factor in going for such camping business. The area “mustans”
and other related people who can create disturbance in the camp ground needs to be
dealt astutely. Political influence in this case is very crucial.
Natural calamity and weather volatility holds a grave risk for both the camping and
flower business.
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10. FINANCIAL MANAGEMENT PLAN
The Camping business that we are introducing is a relatively new concept in Bangladesh. We
are expecting to have a reasonable scale of market demand for this business as similar sort of
business package tours, which are currently existing in Bangladesh with favorable market
demand.
As CTB is going to be the pioneer in providing camping services, we have to bear significant
pioneering costs that later entrants do not. Later entrants might be able to free-ride on our
investment in pioneering the market and customer education. Also, we are more prone to
make mistakes as new entrepreneurs and run the risk of building the wrong resources and
capabilities.
Initial investment in this project will be quite high because of required acquiring of a wide
variety of fixed assets like land, office buildings, Vehicles, boats, generators, camping
equipments etc. Also, We need to take necessary steps for the proper setup of our side
business of flower plantation and selling at the beginning.
10.1 ASSUMPTIONSAfter conducting all the required research, forecasting and analysis, we have found that the
initial investment or project cost of our business would be 53,500,000 Taka. We have studied
our market and made some financial assumptions which would help us to invest this total
investment effectively and would give us the maximum return. We are expecting to recover
the initial investment in 3.75 years.
CTB’s investment is divided into two major categories, namely the ‘core business of camping
site’, and the ‘side-by-side seasonal flower business’. The assumptions we have made during
estimating our balance sheet for the first five years of the business are:
10 bighas of lands is bought at Tk.20, 00,000 per bigha. 40 bighas of lands is leased at Tk.1, 00,000 per bigha (token value) for ten years from
the Government of Bangladesh. An office building of 4000 square feet will be constructed by investing Taka 4300000
and would depreciate at the rate of 2.5% a year. Trees and plants will be bought at Taka 40, 00, 000.
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Office furniture, computers, printers will be bought by investing 2, 00, 000 and will depreciate at the rate of 5% per year.
Sports and other recreational equipments would cost 2, 500000 and would depreciate 5% a year
Fencing and wall would cost Tk.5, 00, 000 and would depreciate at the rate of 5% per year.
Lake development for boating and other recreational purposes would cost another Tk.5, 00, 000.
Two 5-MVA generators would cost total 5, 00, 000 taka and would depreciate at a rate of 5% per year.
One Pickup Van for transportation purposes would cost another Taka 10, 00, 000 and would depreciate at the rate of 5% per year.
Camping equipments would cost Taka 3, 60, 000 and would depreciate at 5% per year.
Five Boats will be bought at taka 10, 000 each and would depreciate at 5% per year. Land Purchase & development for flower garden would cost tk.5, 00,000 and would
depreciate by 5%. One fountain near the flower garden would cost taka 5, 00,000 and depreciate at the
rate of 5% per year. One 5 MVA generator for flower garden would cost taka 2, 50, 000 and would
depreciate at 5% each year. Irrigation equipments would cost tk.2, 00, 000 and this would also depreciate at 5%
per year. Long term business loan of Taka 10,104,847 would be taken from the bank at 12.5 %
interest rate. 25% of the total salary and wages has been taken into account as the part of the initial
investment. The rest of the yearly salary and wages will be paid from the second quarter as the cash inflow improves with generation of revenue.
REVENUE AND COST RELATED ASSUMPTIONS :
We are expecting to have 50 customers per day on average, totaling 18000 customers
in the first year. They will be charged Tk.500 per day and will enjoy all the features of
the campground. Customers will be provided with three basic meals every day, cost of
which is included in the ticket charge. Other extra meals have to be bought by the
clients as there will be a food corner in the campground. Revenue from there is hold
to be taka 9, 00, 000 in the first year.
Revenue will grow at the rate of 25% over time as we are anticipating that more
people will be aware and interested about this camping concept.
Costs of the service provided is just the food that is given to the customer. This is
expected to grow 15% over the years. Other costs are included in the operating
expenses.
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Account receivable is assumed to be 10% of sales as year ending camping charge by
corporate clients through credit cards may not be collected that year. Office supplies
is hold to be taka 5, 00, 00 and Camping supplies like small accessories is hold to be
taka 6, 00, 00 a year.
OTHER ASSUMPTIONS :
Market Interest rate is taken to be 12.50% per annum. It is used for discounting our
Free Cash Flows of first 10 years’ expected values.
Business life has been set to be 10 years.
Free Cash Flow grows at 33.59% in first 5 years, and it continues so up to just before
10th year, then it slows down at a stagnant 5% growth rate per annum from the 10 th
year, because at that time market is expected to be saturated.
Risk-Free rate of interest in Bangladesh is taken to be 7.126%. Data from Treasury
securities interest rates of varying maturities have been weighted averaged to
calculate this value. Source: Bangladesh Bank
We will follow Straight-line Depreciation method for our fixed assets in the following rates:
Formulae: IO = Total FCFs / (1+ IRR)^t)Here, t = 10Using a Financial Calculator (Trial & Error Method)
IRR = 29.64%
Since, our decision rule was that we would take the project if our IRR is higher than
WACC, here we get,
29.64% > 7.50%
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Therefore, we have found that IRR > WACC. This means that weighted cost of our
invested capital is lower than our return on the same capital investment.
Hence, NPV and IRR jointly recommends this business project to be taken with
additional adjustment for risk-analysis, because duration for this business has to be at
least 3 years and 9 months to just break even the initial cost.
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11. CONCLUSION
According to our research, some specific niche market in falling into a particular income
range are interested to avail such out-door camping facilities is there exists any. The venture
entails a genuine intension to contribute in the learning of people about environmental facts
and thus also work in improving the ecological and environmental factors of the country. A
strong motive is also to attract people towards more local tourism than going to other country
to spend holiday.
The financial analysis done in the business plan depicts that because of possessing a large
amount of fixed assets, our initial investment is quite high. However, in the eventual years
mostly the operating expenses will incur, which is insignificant compared to the total revenue
we will generate. The crucial task would be to create a culture towards camping and attract
people from different segments and diverse sector.
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APPENDICES
RESEARCH QUESTIONNAIRE (SAMPLE)
NOTE: THE ORIGINAL QUESTIONNAIRES ARE ATTACHED LATER AFTER THE BIBLIOGRAPHY SECTION OF
APPENDICES
This interview is being conducted for academic purpose only. The records will be kept only till the completion of the course. We simply need your honest opinion. If you need to clarify for any queries, please contact us at 01731123830 or 01715538524. Thank you in advance for your assistance.
1. Have you heard about camping outdoor?
1 Yes2 No
2. Have you ever been to any outdoor camping trip?
1 Yes2 No
3. Do you know how outdoor camping trips are done?
1 Yes2 No
4. How many times a year do you usually go for local recreational trips i.e. family/official Picnic, semester break trips, holiday or weekend trips?
1 Once in 2/3 years2 Once a year3 Twice a year4 Randomly (irregular)
5. How many days are you willing to spend for an outdoor camping trip?
1 1-2 days2 2-3 days3 4- 7 days
6. How much do you spend for your local recreational trips per day?
1. Taka 100-500/person2. Taka 500-1000/person3. Taka 1000-2000/oerson4. Taka 2000-5000 (or more)/person
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7. Please answer the next questions according to the following scale.