Bus Com MCQ

UNIT 3

The real need for communication begins with having ______ & ______ to express.

1. Thoughts & emotions2. Voice & ideals3. Friends & gossip4. Job & need

The communication cycle begins with the sender and ends with the receiver.1. True2. False

Arrange the components of communication cycle in right order.A. EncodingB. NoiseC. TransmissionD. MessageE. MediaF. SenderG. Decoding by original senderH. ConfirmationI. Decoding by receiverJ. Feedback

1. F-D-B-A-C-E-H-I-J-G 2. G-A-C-H-B-H-I-D-J-E-F3. F-D-E-B-A-C-I-H-J-G 3. F-B-A-C-D-H-E-C-G-J-I

If the message reaches without any loss of ______, then receiver has received the message free of disturbance.

1. Media2. Encoding3. Feedback4. Transmission

The communication cycle is not complete unless the original sender gets ______.

1. Transmission2. Feedback3. Confirmation4. Message

The quality of message is a direct reflection of sender’s _______.1. Voice, media & transmission2. Writing, speaking, & listening3. Knowledge, skills & values4. Mood, surroundings & intentions

Each message should have an objective as to why it is being sent.1. True2. False

Messages should be compartmentalized or done in ______ so that we establish interactive communication.

1. Succession2. Breaks3. Precision4. Good spirits

A message should have human touch so that it is _________ appealing to the receiver.

1. Aesthetically2. Politically3. Emotionally4. Humanely

what are the common barriers that impede communication?

1. (1) Barriers with people

2. (2) Barriers with words

3. (3) Barriers made by cultural differences

4. (4) Barriers made by distance

5. Choose one:

I. All of the aboveII. All, except (2)III. All, except (3)IV. All, except (4)

Which of the following is NOT a component in the Communication Model?

(1) Sender

(2) Messenger

(3) Encoding

(4) Receiver

i. All of the aboveii. All, except (1)iii. All, except (2)iv. All, except (3)

Effective communication can ONLY be achieved when

(1) The audience is understood(2) Feedback is encouraged(3) Thoughts are organized(4) Receiver agrees with your thought process

Choose one:

i. All, except (4)ii. All, except (1)iii. All, except (2)iv. All, except (3)

To transmit a message in real-time which of the following media cannot be used-

1. Phone2. Fax3. Post4. E-mail

What are the factors generally not considered before choosing a media for sending a message-

1. Situation2. Mood3. Time-frame4. Possible barriers

The process of putting any message in desired media is called __________.

1. Designing2. Decoding3. Bar-coding4. Encoding

The coding used to form a message must be decoded in terms of sender’s inherent ______.

1. Needs2. Intentions3. Motives4. Moods

At _______ stage of sending a message you are most likely to experience barriers, disturbance & noise.

1. Transmission2. Encoding3. Feedback4. Decoding

Barriers resulting during sending of messages are usually due to _____.

1. Bad luck2. Human handling3. Bad connections4. Wrong media

Good _______ know how can reduce technical faults & barriers arising during transmission of messages.

1. Language2. Emotional3. Technical4. Mechanical

To decode written communication one must understand ______, words & their meaning.

1. Intentions2. Numbers3. Language4. Scripts

In past codes like ______ were used to cut short long messages.

1. Stanley's2. Bentley’s3. Smith’s4. Pitt’s

At what stage of communication does the receiver become the sender?

1. Confirmation2. Feedback3. Decoding4. Transmission

In the communication process, to encode means to -

1. interpret a code.2. translate ideas into a code.3. speak to large groups of people.4. block a pathway between the sender and

receiver of a message.

Feedback is a listener's - 1. verbal or nonverbal responses to a message.2. verbal critique of your message.3. aversion to a message.4. acceptance of a message.

To decode a message is to 1. reject a message.2. evaluate a message.3. interpret a message.4. translate ideas into code.

A message is a signal that serves as 1. stimuli for a speaker.2. stimuli for a receiver.3. stimuli for a mass audience.4. noise reduction.

Feedback can come in the form of 1. verbal and nonverbal listener responses.2. environmental noise.3. verbal communication only.4. nonverbal communication only.

In the communication process, a receiver is 1. a message pathway.2. the person who encodes an idea.3. message interference.4. the person who decodes a message.

Noise does the following:

1. enhances a message.2. causes listeners to listen to messages more

carefully.3. distorts or interferes with a message.4. focuses wandering thoughts.

Which of the three components are part of the human communication process?

1. Message, recording, feedback2. Feedback, message, critiquing3. Noise, feedback, jargon4. Message, noise, feedback

Encoding is important because it 1. guarantees that one's message will be

decoded.2. Produces messages.3. eliminates noise.4. encourages listener feedback.

Internal stimuli have effect on how you translate ideas into a message.

1. true2. false

Communication consists of words alone. 1. true2. false

Before writing a message, which of the following steps are necessary for effective communication?

1. Define the purpose of the message.2. Analyze your audience – readers or listeners,

outline – organize – your message.3. Choose the ideas to include, collect all the facts

to back up these ideas.4. All of the above

While sending the message, you are__________ 1. decoder 2. encoder3. decoder and encoder 4. initiater

A receiver’s attitude towards a message can determine whether it is:

1. Accepted2. Rejected 3. Accepted or rejected4. Mixed response

_____ is an encoding process of comunication.1. Writing 2. Reading3. Speaking 4. None