Top Banner
Buon Giorno!
33

Buon Giorno!

Feb 23, 2016

Download

Documents

vanig

Buon Giorno!. Gary Handman Director, Media Resources Center The Teaching Library Moffitt Library UC Berkeley [email protected] http://www.lib.berkeley.edu/MRC. ..talking to you today about: ...comunicando con voi oggi circa :. The Teaching Library -- UC Berkeley - PowerPoint PPT Presentation
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Buon Giorno!

Buon Giorno!

Page 2: Buon Giorno!

Gary HandmanDirector, Director,

Media Resources CenterMedia Resources CenterThe Teaching LibraryThe Teaching Library

Moffitt LibraryMoffitt LibraryUC BerkeleyUC Berkeley

[email protected]://www.lib.berkeley.edu/MRC

Page 3: Buon Giorno!

The Teaching Library -- UC BerkeleyThe Teaching Library -- UC BerkeleyWhat is it? What is it? ((Che cosa è esso?) How did it develop? How did it develop? ((Come si è sviluppato?) What goes on in it? What goes on in it? (Che cosa continua in esso?)Has it succeeded? Has it succeeded? (È riuscito?)

Information Literacy & Media LiteracyInformation Literacy & Media LiteracyWhat are they? What are they? (che cosa sono questi )What challenges do they present for What challenges do they present for

librarians and educators? librarians and educators? (Che sfide presentano per i bibliotecari e gli educatori? )

..talking to you today about:..talking to you today about:...comunicando con voi oggi circa ...comunicando con voi oggi circa ::

Page 4: Buon Giorno!

Twenty-nine Years Ago Twenty-nine Years Ago

on a University Campus on a University Campus

in Northern California...in Northern California...

..

Page 5: Buon Giorno!

James K. Moffitt Undergraduate LibraryJames K. Moffitt Undergraduate Library opens at UCB Berkeley opens at UCB Berkeley The primary collection and facility serving undergrads: The primary collection and facility serving undergrads: A center for A center for

undergrad intellectual lifeundergrad intellectual life Moffitt collections -- a core collection comprising:Moffitt collections -- a core collection comprising:

150-160K book volumes150-160K book volumes 300 serials titles300 serials titles

Main (Doe Library) Main (Doe Library) 1 million book volumes1 million book volumes and and 100K serials100K serials in in closed closed stacksstacks

Total 24 branch library volumes = 5 millionTotal 24 branch library volumes = 5 million Primary bibliographic access to all libraries: Primary bibliographic access to all libraries: card catalogscard catalogs and and

printed indexesprinted indexes

Page 6: Buon Giorno!

Number of machine-readable databases available to library end-users = 0 (limited, fee-based mediated searching in sciences)

Hi tech = Hollerith cards, primitive mainframes for academic computing; Telex (punched tape programming)

Number of personal computers owned by students: probably none.

Media-equipped classrooms = 10/250 Media collections on campus = 0 Primary mode of student communication:

telephones, coffee houses

Page 7: Buon Giorno!
Page 8: Buon Giorno!

Student ownership of pcs = 80% within 1st year of entry

Faculty ownership of pcs = 98% Wired classrooms = 248/250 Number of course web accounts = 350+ Primary mode of student communication: email,

coffee houses

Page 9: Buon Giorno!

Total volumes, all libraries = 8.5 million Primary bibliographic access to library collections =

online catalogs (systemwide & local) Number of online databases available to library end-

users = scores:

Networked and stand-alone CD-ROMSFull-text journals; indexes/abstracts onlineOther free and licensed web resources:

encyclopedias, handbooks, directoriesUC Digital Library resources (California Digital

Library)…The rest of the Great Unwashed Web

Page 10: Buon Giorno!

The Birth of The Teaching Library

A new program focus dedicated to: A new program focus dedicated to: teaching information literacyteaching information literacy and and developing new information developing new information access toolaccess tool

A combination of A combination of expediencyexpediency, , visionvision, and , and fortuitousnessfortuitousness

An evolutionary move in response to:A decade of fiscal hard times; decreasing staff and materials resourcesNational trends in academic libraries (including UGL deconstruction)New Main Library construction; the opening of the stacks to UG users

Page 11: Buon Giorno!

The rise of the digital/networked library resources & The rise of the digital/networked library resources & The Net in GeneralThe Net in General

Changes in student culture and lifeChanges in student culture and life Changes in the culture of the classroomChanges in the culture of the classroom Changes in the workplace outside of the universityChanges in the workplace outside of the university The continuing need for undergraduate servicesThe continuing need for undergraduate services

...And perhaps more significantly, a response to:

Exploding complexity and scope of the information Exploding complexity and scope of the information universe universe

Page 12: Buon Giorno!

Mission StatementMission Statement

““The mission of the Teaching Library The mission of the Teaching Library is to enable users of the UC Berkeley is to enable users of the UC Berkeley Library -- from freshman through full Library -- from freshman through full

professor -- to efficiently and professor -- to efficiently and effectively access and evaluate effectively access and evaluate

information/knowledge wherever it information/knowledge wherever it resides.”resides.”

Page 13: Buon Giorno!

Teaching Library Organization & CultureTeaching Library Organization & Culture TL staff drawn from former ULG, and staff recruited from TL staff drawn from former ULG, and staff recruited from

disparate library units outside of Moffitt disparate library units outside of Moffitt A mix of librarians & talented career staff recruited from within A mix of librarians & talented career staff recruited from within

the library the library self-identified as interested in instruction and public serviceself-identified as interested in instruction and public service

Competencies soughtCompetencies sought: : Motivated to Motivated to innovate innovate andand lead lead CuriousCurious about new technologies about new technologies DedicatedDedicated to facilitating research & learning to facilitating research & learning Willingness to Willingness to take riskstake risks and to learn from experimentation. and to learn from experimentation. High High tolerance for ambiguitytolerance for ambiguity

Page 14: Buon Giorno!

Teaching Library Organization & CultureTeaching Library Organization & Culture Head of TL teamHead of TL team

Ellen Meltzer (former head of UGL)Ellen Meltzer (former head of UGL) Program CoordinatorsProgram Coordinators

(3 FTE librarians, 5FTE career staff)(3 FTE librarians, 5FTE career staff) Graphic StaffGraphic Staff

(2 career staff)(2 career staff) User Research CoordinatorUser Research Coordinator (surveys/focus groups) (surveys/focus groups)

(.50 FTE librarian)(.50 FTE librarian) Media Resources CenterMedia Resources Center

(1 FTE librarian; 1 FTE career staff; 10-12 student assistants)(1 FTE librarian; 1 FTE career staff; 10-12 student assistants) California Heritage ProjectCalifornia Heritage Project (K-12 outreach) (K-12 outreach)

(1 FTE coordinator)(1 FTE coordinator)

Page 15: Buon Giorno!

So…So…WhatWhat goes on in this place, goes on in this place,

anyway?...anyway?...

Page 16: Buon Giorno!

Information/Media Literacy R Us Differs from (but may include) teaching tech competencyDiffers from (but may include) teaching tech competency Ideally comprises a number of components:Ideally comprises a number of components:

Resource literacyResource literacy -- understanding the -- understanding the form/format, location and form/format, location and access methods of information resourcesaccess methods of information resources. Classification and . Classification and organization of information.organization of information.

Research literacyResearch literacy -- understanding research methodology, including -- understanding research methodology, including the the use of IT tools relevant to the work of today’s scholar.use of IT tools relevant to the work of today’s scholar. Discipline-specialized resources. Discipline-specialized resources.

Critical Analysis of InformationCritical Analysis of Information -- in terms of relevance, authority, -- in terms of relevance, authority, quality, timeliness, biases….etc.quality, timeliness, biases….etc.

Publishing literacyPublishing literacy -- -- publishing ideas and works electronicallypublishing ideas and works electronically; ; scholarly communication in a digital world.scholarly communication in a digital world.

Information & SocietyInformation & Society -- the -- the socio-cultural nature and role of info socio-cultural nature and role of info and info institutionsand info institutions; the role of scholarly research; scholarly ethics ; the role of scholarly research; scholarly ethics

Page 17: Buon Giorno!

So... What Goes On In This Place, Anyway?So... What Goes On In This Place, Anyway?

Taught in various contexts: Taught in various contexts: Course-integrated instructionCourse-integrated instruction Individual research paper consultationIndividual research paper consultation Drop-in clinics and classesDrop-in clinics and classes

Undergrad Information/Media Literacy Programs:Using online catalogUsing web resources (including full-text and other dbs)Critical evaluation of print/online resourcesCritical evaluation of media (film, TV, video)

Page 18: Buon Giorno!

So... What Goes On In This Place, Anyway?So... What Goes On In This Place, Anyway?

Electronic referenceElectronic reference: : The Information GatewayThe Information Gateway 60 high-end, broad-bandwidth public access 60 high-end, broad-bandwidth public access

multimedia computers (developed with support multimedia computers (developed with support from PacBell). from PacBell).

Provides access to:Provides access to: library catalogslibrary catalogs web (licensed and open-access sources)web (licensed and open-access sources) networked CD-ROM databasesnetworked CD-ROM databases Online reserve materials (MusiLan, MRC online Online reserve materials (MusiLan, MRC online

audio and video files)audio and video files)

Page 19: Buon Giorno!

The Information GatewayThe Information Gateway

Page 20: Buon Giorno!

So... What Goes On In This Place, Anyway?So... What Goes On In This Place, Anyway? Faculty SeminarsFaculty Seminars and and summer institutes: summer institutes: open to all open to all

UCB faculty and GSIs (and some staff)UCB faculty and GSIs (and some staff)

Learning & using HTML/Basic Web pages Web Usability & Design Fundamentals Managing Bibliographies, Footnotes (EndNote) Beginning and Advanced Catalog and Web

Searching Full-text Resources Powerpoint and other productivity tools Specialized Media Resources

Focus groups and surveys of campus users

Page 21: Buon Giorno!

So? What Goes On In This Place, Anyway?So? What Goes On In This Place, Anyway? California Heritage Program (K-12 outreach)California Heritage Program (K-12 outreach)

http://sunsite.berkeley.edu/CalHeritage/http://sunsite.berkeley.edu/CalHeritage/ An online An online archive of over 28,000 images illustrating California's history and culture archive of over 28,000 images illustrating California's history and culture from the collections of the Bancroft Library. Programs aimed at teacher from the collections of the Bancroft Library. Programs aimed at teacher education in using these and other digital resources. education in using these and other digital resources.

Graphics OfficeGraphics Office (signage and publication for TL and rest of library; (signage and publication for TL and rest of library; web design support) -- change from reporting to business to integration web design support) -- change from reporting to business to integration in teaching program.in teaching program.

Media Resources CenterMedia Resources Center One of largest collections of non-theatrical video in USOne of largest collections of non-theatrical video in US Largest documentary web site in WORLD!Largest documentary web site in WORLD! Curriculum design and faculty consultationCurriculum design and faculty consultation Digital audio and video collections (new territory!)Digital audio and video collections (new territory!)

Page 22: Buon Giorno!

Have we been successful ?? STATISTICS (at least) are impressive:STATISTICS (at least) are impressive:

1997/981997/9827,000 participants in instruction 27,000 participants in instruction librarywidelibrarywide

• 7,000 taught by Teaching Library staff7,000 taught by Teaching Library staff• 5,000 one-on-one research consultations5,000 one-on-one research consultations• 15,000 taught by other units with 15,000 taught by other units with

Teaching Library supportTeaching Library support2/3 of our primary user base2/3 of our primary user base (40,000) in (40,000) in

one yearone year More teachingMore teaching valued & done valued & done librarywide librarywide because because

of Teaching Libraryof Teaching Library

Page 23: Buon Giorno!

……Where we seem to be headedWhere we seem to be headed

(or want to be headed)(or want to be headed) More web and print resource development (guides, More web and print resource development (guides,

bibliographies, online tutorials)bibliographies, online tutorials) More involvement in library web design: More involvement in library web design: meta-resources and meta-resources and

navigation tools. navigation tools. More involvement in the future of UCB digital library More involvement in the future of UCB digital library

developmentdevelopment Broader collaboration in development of course web resources Broader collaboration in development of course web resources

(integration of library resources into course web sites)(integration of library resources into course web sites) Support for selected IT/classroom projects:Support for selected IT/classroom projects: e.g., e.g., The The

Humanities Server ProjectHumanities Server Project.. Larger general leadership role in campus IT and broader Larger general leadership role in campus IT and broader

collaboration with other IT units on campuscollaboration with other IT units on campus

Page 24: Buon Giorno!

What We’ve Learned About What We’ve Learned About Our User Culture Our User Culture

and and What We Need To Do To What We Need To Do To

Address Its Quirks and Needs...Address Its Quirks and Needs...

Class of 2015Class of 2015

Page 25: Buon Giorno!

Undergraduate students today tend to be...

Result-orientedResult-oriented Expect high-tech, expect transferability of experienceExpect high-tech, expect transferability of experience Want pre-packaged, full-text, convenienceWant pre-packaged, full-text, convenience Expect their needs to be addressedExpect their needs to be addressed Accustomed to action, speed, changeAccustomed to action, speed, change Annoyed, lose interest if results not expedient and practical Annoyed, lose interest if results not expedient and practical Have the attention span of a gnat (thank you, MTV)Have the attention span of a gnat (thank you, MTV)

Disappointed if required to get up and WALK“What are print publications?”

Page 26: Buon Giorno!

It’s a culture which... Equates finding Equates finding somethingsomething worthwhile with worthwhile with

expertiseexpertise Equates Equates ANY RESULTSANY RESULTS with with BEST RESULTSBEST RESULTS Is uniformly Is uniformly PROCRUSTEANPROCRUSTEAN in it’s approach to in it’s approach to

the information universethe information universe Favors Favors easeease and/or and/or popularitypopularity over over

authoritativeness authoritativeness (or confuses the two)(or confuses the two) Isn’t particularly critical of Isn’t particularly critical of AANNYYTTHHIINNGG on a on a

screenscreen Circumvents the reference desk and other human Circumvents the reference desk and other human

mediation if at all possiblemediation if at all possible

Page 27: Buon Giorno!

And What About Faculty…?

In many instances, still grappling with the basics of In many instances, still grappling with the basics of tech literacy tech literacy

Frequently hamstrung by institutional IT Frequently hamstrung by institutional IT shortcomings: media convergence vs institutional shortcomings: media convergence vs institutional decentralizationdecentralization

Time constraints and institutional pressures often Time constraints and institutional pressures often preclude experimentation and changepreclude experimentation and change

Narrow discipline focus puts blinders on (research Narrow discipline focus puts blinders on (research vs known items). vs known items).

Often hesitant to admit gaps in knowledge…?Often hesitant to admit gaps in knowledge…? Humanities/Social Sciences & Sciences = different Humanities/Social Sciences & Sciences = different

worldsworlds

Page 28: Buon Giorno!

And What About Faculty…?

Academic culture not particularly amenable to Academic culture not particularly amenable to collaboration and partnership collaboration and partnership

Still looking for IT outcomes evidenceStill looking for IT outcomes evidence Still trying to figure how all this fits in with Still trying to figure how all this fits in with

promotion/advancementpromotion/advancement The library is still a storehouse for books; The library is still a storehouse for books;

librarians exist to get those books in the door and librarians exist to get those books in the door and on the shelves (if they think about librarians at all)on the shelves (if they think about librarians at all)

Rely on graduate students for much of the grunt Rely on graduate students for much of the grunt work and for much of the innovations in teachingwork and for much of the innovations in teaching

Page 29: Buon Giorno!

The Challenges &The Challenges & The Pitfalls The Pitfalls

Ahead...Ahead...

Page 30: Buon Giorno!

None of this stuff None of this stuff is intuitive...is intuitive...

Total Total end-user self-sufficiencyend-user self-sufficiency

might be a mythmight be a myth

Page 31: Buon Giorno!

We are “afloat in a growing sea of information, which we must navigate with tools that are far from being up to the task” -- Paul Saffo ““Information overload”Information overload” may not be the primary may not be the primary

problem.problem.

The biggest problem may be the gap betweenThe biggest problem may be the gap between::

The ability of technology to facilitate the production and The ability of technology to facilitate the production and distribution of vast quantities of information and,distribution of vast quantities of information and,

its ability to help make sense of all this stuff, in answer to our questions

Poor tools, no integration, little standardization, too many formats, too many places to look

Page 32: Buon Giorno!

Even with sufficient tools and skills to Even with sufficient tools and skills to navigate the information universe...navigate the information universe...

““The prodigious output of the human mind is The prodigious output of the human mind is a grand and wonderful achievement--but a grand and wonderful achievement--but now what do we do with all this stuff?”now what do we do with all this stuff?” ----Joel Achenbach, Washington PostJoel Achenbach, Washington Post

““It’s significant that we call it the Information It’s significant that we call it the Information Age. We don’t talk about the Knowledge Age. We don’t talk about the Knowledge Age.” Age.” --James --James Billington, Librarian of CongressBillington, Librarian of Congress

Page 33: Buon Giorno!

Domande? Osservazioni? Domande? Osservazioni?