British Airways Engineering Health, Safety, Environment and Security Quality Learning September 2013 Kath Curry Learning & Development Manager Engineering.

British Airways Engineering

Health, Safety,

Environment and Security

Quality

Learning

September 2013Kath CurryLearning & Development Manager Engineering Learning Academy

Engineering our future

British Airways Engineering <Footer to be positioned here> 2

To Inspire. To Learn.

British Airways Engineering 3

To Inspire. To Learn.

Taking responsibility

British Airways Engineering 4

To Inspire. To Learn.

Taking responsibility

British Airways Engineering 5

To Inspire. To Learn.

Grow our own

British Airways Engineering 6

To Inspire. To Learn.

How?

Apprentice programme Graduate programme

Direct entry mechanics Internal learning solutions

British Airways Engineering 7

To Inspire. To Learn.

Industrial Apprenticeship – mechanical & avionic engineers

1.

Business Support Apprenticeship – Office administration

British Airways Apprenticeships

British Airways Engineering 8

1.

Industrial Apprenticeship

• After a period of 16 years, the new apprenticeship was started again in 2010

• The model was based on one year at college followed by 2 years at BA

• The model didn’t work for our business for a variety of reasons:

1. The colleges would recruit on our behalf

2. We used 4 training providers (too complex)

3. Varying degrees of expertise & experience at the colleges (both instructors & NVQ assessors)

4. NVQ level 2 in Performing Engineering Operations. Choice of approximately 70 units. The units studied at the colleges in year 1 were different leading to variations in ability

5. The colleges used different awarding bodies, which caused confusion

6. We didn’t have enough time or expertise to manage apprentice performance

7. 82 in the pipeline with 113 joining

8. We paid the colleges to deliver year 1

9. BA did not exploit any available Government funding

British Airways Engineering 9

Apprentice Team Purpose

To Inspire. To Learn.

Our PURPOSE is to recruit, encourage & develop young talent to become the future Mechanic & Business support workforce for British Airways Engineering, who will demonstrate the highest

standards of safety awareness, technical excellence & personal responsibility.

British Airways Engineering 10

Apprentice team VISION

To Inspire. To Learn.

To create & develop an award winning Engineering Apprentice scheme that leads to

British Airways being recognised in the Top 100 Apprenticeship Employers list by 2015

British Airways Engineering 11

Apprentice Team Values

To Inspire. To Learn.

1.  SAFETY will always be our first priority and we will never compromise it

2.  We display the highest levels of customer service and deliver uncompromising QUALITY & EXCELLENCE in everything we do

3.  We are INNOVATIVE and use our CREATIVITY to design an engaging learning experience

4. We are BRAVE and think outside the box

British Airways Engineering 12

To Inspire. To Learn.

Semta Apprenticeship Service

The Semta Apprenticeship Service offers employers a bespoke solution that makes it easy to take on and up-

skill apprentices. Our expert Apprenticeship Co-ordinators handle all administration, recruitment and

customised training arrangements, as well as mentoring each apprentice so employers get the best results for

their business and apprentices receive the best start to their career.

British Airways Engineering <Footer to be positioned here> 13

To Inspire. To Learn.

Industrial apprenticesSEPTEMBER 2014

•Lengthen to a 3 year scheme

•Direct entry to BA. SEMTA will advertise and perform the first two rounds of selection.

•BA will put 200 potential apprentices through our own selection process

•SEMTA will draw down the Government funding for 100 apprentices

•Longer, more comprehensive induction

•Year 1 – Rotation around the business – NVQ level 2 in Performing Engineering Operations through day release to ONE college. Fixed term contract. At the end of year 1, we will select up to 90 to go forward for the Advanced apprenticeship.

•Year 2 & 3 – Place apprentices into areas for a targeted apprenticeship (quality) – NVQ level 3 in Aeronautical Engineering along with CAT A licence delivery in-house. SEMTA will pay BA to deliver the licence training.

•During this time, we train some of our people to become NVQ assessors

•Residual funding will be used to pay for the CAT A instructors in year 2&3 and apprentice development.

•Save approx 1 million pounds per 3 year programme, which we would have paid to colleges

British Airways Engineering 14

To Inspire. To Learn.

Business Support Apprentices

•18 – 20 apprentices per year

•NVQ level 2 in Business Administration in year 1

•NVQ level 3 in Business Administration in year 2

•Our training provider was charging us to deliver the qualifications

•No Government funding

•Direct entry scheme & recruitment load was a strain on resources

•Lack of control of student progress

•Communication / updates from our training provider wasn’t satisfactory

•No dedicated development programmes

British Airways Engineering 15

To Inspire. To Learn.

Business Support Apprentices

•Change of Training Provider to, “First for Skills”

•Government funding drawn down by SEMTA. Majority of this to, “First 4 Skills” and the residual funding is to be used on development programmes

•We also save money as no payment to a training provider

•We have a dedicated on site programme Coordinator paid for through the Government funding to track progress and monitor target setting, removing the need for my team to track progress

British Airways Engineering

Our Electronic Solutions

•Facilitates faster progression through qualifications

•Provides a transparent view of learner progress 24/7

•Enables evidence of learning to be submitted online, including photos and voice recordings

•Ongoing support and communication via online messaging service

•Less wastage as less paperwork required

•Dedicated NVQ assessor for BA

ePortfolio – our online learning platform

British Airways Engineering 17

To Inspire. To Learn.

Engineering ‘ME’BEHAVIOURAL

Safety / Team building / Communication

TECHNICAL

Professional competence

NVQ /mechanical & avionic handskills

BUSINESS

How to use our systems/ CV writing/ Interview skills

How to raise a business case/ completing performance reviews

British Airways Engineering 18

To Inspire. To Learn.

Community Work

British Airways Engineering Graduates supporting STEM

British Airways Business Apprentice supporting Flying Start

British Airways Engineering 19

To Inspire. To Learn.

Working with partners

•Semta

•First for Skills

•Farnborough College

•University of Glamorgan

•University Technical Colleges

British Airways Engineering 20

To Inspire. To Learn.

Take responsibility

Insanity: doing the same thing over and over again and expecting different results.Albert Einstein