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Brandstreaming The art of extending your brand digitally 24 th November 2008 Jonny Rosemont Consultant, Screengrab, Weber Shandwick
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Brandstreaming: an introduction

May 18, 2015

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Business

Jonny rosemont

Presentation about appling digital lifestreaming tactics to Brands. Presented internally to Weber Shandwick colleagues.
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Page 1: Brandstreaming: an introduction

BrandstreamingThe art of extending your brand digitally

24th November 2008Jonny Rosemont

Consultant, Screengrab, Weber Shandwick

Page 2: Brandstreaming: an introduction

Agenda

What is lifestreaming?

What is brandstreaming?

The benefits?

How do we go about doing it?

Questions

Page 3: Brandstreaming: an introduction

What is lifestreaming?

Lifestreaming is a new way of documenting the activities surrounding your life using a chronologically-ordered collection of information

Lifestreaming is the aggregation and merging of multiple RSS feeds into a single point of entry – online is more complex than just blogging

The output is a concentrated unique stream of information comprised of a person's ideas, beliefs, passions, thoughts, and interests - that defines who they are

Your individual “digital footprint”

Lifestreaming is driving services such as FriendFeed that support the constant flow of content coming from the Social Web

Page 4: Brandstreaming: an introduction

Video to watch

http://uk.youtube.com/watch?v=mg_QZosJMGA

Page 5: Brandstreaming: an introduction

My lifestream

Blog: http://jonnyrosemont.wordpress.com

Twitter: http://www.twitter.com/rosemontjd

YouTube: http://www.youtube.com/profile?user=rosemontjd

Flickr: http://www.flickr.com/photos/jonathanrosemont/

Facebook: http://www.facebook.com/profile.php?id=526155633

LinkedIn: http://www.linkedin.com/in/rosemontjd

Last.fm: http://www.last.fm/user/rosemontjd/

Delicious: http://delicious.com/rosemontjd

Digg: http://www.digg.com/users/rosemontjd

Qype: http://www.qype.co.uk/people/rosemontjd

Friendfeed: http://friendfeed.com/rosemontjd

Page 6: Brandstreaming: an introduction
Page 7: Brandstreaming: an introduction

Why is this important?

According to Universal McCann, content consumption off websites jumped 153% in the last 9 months (WAVE 3 research)

53% of online users are now consuming content outside of a publisher's site, through blogs, widgets, RSS readers, social networks and mobile devices; traditional web build is no longer the only effective way to reach audiences online

So how do we PR our clients when they are no longer driving your own communications? We need to have to look for new and innovative vehicles to reach audiences with relevant content that is meaningful to the consumer, where they are consuming media. This is where Brandstreaming comes into play

Page 8: Brandstreaming: an introduction

Digital Strategy. Distilled

Community ContentAdvocacy

Brandstreaming is all about building advocacy

Page 9: Brandstreaming: an introduction

What is brandstreaming?

A brandstream is a consistent flow of content created by a brand

Brandstreaming is creating new ways to engage social connections and information sharing between companies and their consumers

A brandstream could include (but is not limited to) blogs, podcasts, videos, press releases, product reviews, pictures of the company picnic, whitepapers and customer feedback vehicles

Consumers can receive a company's brandstream via an RSS News Feed. However, brandstreaming is not simply pushing information out to consumers however

Page 10: Brandstreaming: an introduction

What is brandstreaming? (cont.)

A brandstream shares and communicates a company's ideas, beliefs, passions, thoughts, and values - it defines the company - while it communicates the brand and engages

RSS feeds are one of the critical building blocks of brandstreaming. Evolution of the "Social Media Press Release" (SMPR) concept, which is defined as more than just a company announcement - it also "provides links and assets to social media: blogs, images, videos, tags, etc

Now let us look at brandstreaming in action...

Page 11: Brandstreaming: an introduction

Obama

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Conservative Party (UK)

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Innocent Drinks

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General Motors

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Ford

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Harley Davidson

Page 17: Brandstreaming: an introduction

Daimler

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Electrolux

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Monster

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Capgemini / BlackBerry / Cisco

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Dell

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Wispa

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AT&T

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Orange

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Kodak

Page 26: Brandstreaming: an introduction

J&J

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Southwest Airlines

Page 28: Brandstreaming: an introduction

The benefits?

It is cheap and easy to do

Increased brand awareness

Direct brand engagement

Customer opt in – no “pitching” required

Customer feedback – ongoing “focus group”

You can easily calculate ROI

Page 29: Brandstreaming: an introduction

The benefits? (cont.)

Brands seen as “human” thanks to opening up of dialogue

Issue ownership – effectively extending offline comms strategies

Fostering collaboration and knowledge sharing

Improved “Google Juice” i.e. SEO

Early response to crisis communications situations

Page 30: Brandstreaming: an introduction

So, how do we do it?

Page 31: Brandstreaming: an introduction

The complex land

Page 32: Brandstreaming: an introduction

The complex land. Distilled

Page 33: Brandstreaming: an introduction

The complex land. Distilled even moreContent type Popular destinations

Video YouTube, Daily Motion, Metacafe, MSN Video, Google Video, MySpace Video, iTunes

Audio iTunes, Last.fm

Documents Google Documents, SlideShare

Pictures/photos Flickr, Photobucket

Social Networks Facebook, MySpace, Bebo, LinkedIn

Events Google Calendar, Meetup, Upcoming

Blogging Wordpress

Microblogging Twitter

Livecasting Qik

Wiki Wikipedia (although we can’t edit)

Social bookmarking Digg, Delicious, Reddit, StumbleUpon, Mixx

Lifestreaming Friendfeed

Page 34: Brandstreaming: an introduction

Market analysis still applies

Page 35: Brandstreaming: an introduction

The twelve tasks of brandstreaming

1. Identify your audience

2. Identify your suitable existing content, and create some new where possible

3. Create account “profiles”, “pages” or “channels” on the appropriate destinations

4. Upload content to the accounts

5. Make sure content has appropriate descriptions and “tags”

6. Create a FriendFeed lifestream for the brand

Page 36: Brandstreaming: an introduction

The twelve tasks (cont.)

7. Prominently promote the brandstreaming elements via existing web properties (.com or press centre). RSS!

8. Prominently promote the brandstreaming elements via any marketing communications

9. Keep brandstreaming elements up-to-date, entice people with fresh content

10. Engage with your newly-found audience, but don’t “sell”

11. Moderate and respond to issues where necessary

12. Calculate ROI – traffic data, who’s viewing the content, SEO

Page 37: Brandstreaming: an introduction

It might seem daunting, but...

...it is early days

...it is simple, once you know how

...it is likely you have some suitable content already

...your audience is online and already on these sites (also are you and your clients)

...it can be manageable and scalable

Page 38: Brandstreaming: an introduction

We are here to help

Please ask Screengrab for help

The rules of engagement, as already discussed many a time, still very much apply. Some brands will get it wrong but it is our job to make sure our clients aren’t the ones that do

Page 39: Brandstreaming: an introduction

Remember this...

It is not just about simple publishing

It is about creating a two-way dialogue between a brand and its audience, using suitable content as the bait in environments that are already populated

Page 40: Brandstreaming: an introduction

A final note. Mobile

2009...the year of mobile?

8x growth of traditional internet

iPhone and Google Android

Data package prices make mobile video a reality

Why not investigate a .mobi site which provides a brandstreaming experience for visitors?

Is this something consumers and press alike might value?

Page 41: Brandstreaming: an introduction

[email protected]

Ext. 2584

+44 (0) 20 7067 0584