Dr. AT/ASST. PROF/bl/COMMN AN Dr. AT/ASST. PROF/bl/COMMN AN D DIFFUSION OF INNOVN D DIFFUSION OF INNOVN Dr. Allan Thomas Assistant Professor [email protected] WELCOME
Oct 26, 2014
Dr. AT/ASST. PROF/bl/COMMN AND DDr. AT/ASST. PROF/bl/COMMN AND DIFFUSION OF INNOVNIFFUSION OF INNOVN
Dr. Allan ThomasAssistant [email protected]
WELCOME
Body Language
DefinitionDefinition
Body language is the language Body language is the language transmitted by gestures and posturestransmitted by gestures and postures
Some notions of body languageSome notions of body language
Is an important and decisive factor when Is an important and decisive factor when transmitting a messagetransmitting a message
Provides information about an individual’s Provides information about an individual’s character, emotions, and reactions character, emotions, and reactions
Body language:
Movement is the original and most intense
means of expression and of will
Movement isthe starting point par excellence of human behavior
A person can stop speaking, but he cannot
stop communicatingwith his body
NON-VERBAL symbols are four times more effectivethan VERBAL ones
All individuals havesome knowledge of the vocabulary of body symbols
Non-verbal signs are grasped
instinctively and directly
Signals emitted unconsciously
always tell the truth
Gestures are the directand unrepeatable expression of the
personality
Each gesture synthesizes multiple contents,
both conscious andunconscious
Everyone moves the way he or she is
and is the way he or she moves
Body language is asensorial process from the point of view of perception
and emission
The more signals we consciously attempt to perceive and understand, the more accurate will be our interpretation of a person’s conduct
Only those persons who livein awareness of their body will be
able to maintain sensitivecontact with their surrroundings
Three senses are used tointerpret the outside world:
• Sight (visual person, 55%)• Hearing (auditory person, 15%)• Touch (kinetic person, 30%)
Each person has a predominant sense
The 7 most important words:I admit I have made a mistake
The 6 most important words : You have done a good job
The 5 most important words : Tell me what you think
The 4 most important words :
Do me a favor
The 3 most important words :
Thanks a lot
The most important word : We
The least important word : I
Territorial needsTerritorial needs
Everyone has a defined body area, a Everyone has a defined body area, a territory, and a personal space, which is territory, and a personal space, which is called a body buffer zonecalled a body buffer zone
MaskingMasking
Method by which we Method by which we control our body so that it control our body so that it will not send out will not send out messages that our mind messages that our mind wants to hidewants to hide
PosturePosture
Posture is not only a way of punctuating a Posture is not only a way of punctuating a conversation, but it is also the way conversation, but it is also the way individuals relate with each other when individuals relate with each other when they are in a group. they are in a group.
Types of postureTypes of posture
Inclusive or non-inclusiveInclusive or non-inclusive
Face-to-face or parallel Face-to-face or parallel
Congruent or incongruentCongruent or incongruent
Inclusive or non-inclusiveInclusive or non-inclusive
These terms describe These terms describe the way in which the the way in which the members of a group members of a group include (or exclude) include (or exclude) other peopleother people
Face-to-faceFace-to-face
Posture when two Posture when two individuals relate individuals relate facing each otherfacing each other
Congruent - incongruentCongruent - incongruent
This refers to the This refers to the ability of the ability of the members of a members of a group to imitate group to imitate each othereach other
Parts of the body and Parts of the body and body languagebody language
Body movements include:
Facial expression
Eye movement
Body movements include :
Hands
Feet
Whole body
The meaning of gestures. Examples
Doubt: we raise an eyebrow
Scratching one’s nose: puzzled
Holding eye contact
Showing the palmsof one’s hands
Inviting trust
Interest/curiosity
Covering one’s mouth when talking
Insecurity
Avoiding eye-contactwhen talking
Not wanting to showfeelings; or lying
RecommendationsRecommendations
The greeting: a good starting point (show The greeting: a good starting point (show openness)openness)
Don’t blink constantlyDon’t blink constantly Try to keep a direct look and establish Try to keep a direct look and establish
eye contact with the people you are talking eye contact with the people you are talking toto
Don’t bite your lips or moisten them with Don’t bite your lips or moisten them with your tongueyour tongue
Recommendations Recommendations ((ContinuedContinued))
Always keep your mouth shut while you Always keep your mouth shut while you are listeningare listening
Maintain an appropriate position and avoid Maintain an appropriate position and avoid constant abrupt movementsconstant abrupt movements
Control the movements of your hands and Control the movements of your hands and keep them visiblekeep them visible
Do not allow any object to come between Do not allow any object to come between you and your audienceyou and your audience
Recommendations Recommendations ((ContinuedContinued))
Try to integrate with your audience and Try to integrate with your audience and adapt your clothing to their social, adapt your clothing to their social, economic, and other characteristicseconomic, and other characteristics
Do not cross your arms over your chestDo not cross your arms over your chest Do not cover your mouth with your hand Do not cover your mouth with your hand
while you are speakingwhile you are speaking Maintain a relaxed postureMaintain a relaxed posture
Dr. AT/ASST. PROF/bl/COMMN AND DDr. AT/ASST. PROF/bl/COMMN AND DIFFUSION OF INNOVNIFFUSION OF INNOVN
WET FISH from a man this normally means an introvert, or a weak character, someone who is easily persuaded and likes to fit in.
Dr. AT/ASST. PROF/bl/COMMN AND DDr. AT/ASST. PROF/bl/COMMN AND DIFFUSION OF INNOVNIFFUSION OF INNOVN
THE BONE CRUSHER handshake is used by macho dominant men. It's a show of strength and dominant character to the extreme.
Often a case of, "Don't mess with me, I'm a hard man.“
THE BONE CRUSHER handshake is used by macho dominant men. It's a show of strength and dominant character to the extreme.
Often a case of, "Don't mess with me, I'm a hard man.“
Dr. AT/ASST. PROF/bl/COMMN AND DDr. AT/ASST. PROF/bl/COMMN AND DIFFUSION OF INNOVNIFFUSION OF INNOVN
WET FISH from a man this normally means an introvert, or a weak character, someone who is easily persuaded and likes to fit in.
Dr. AT/ASST. PROF/bl/COMMN AND DDr. AT/ASST. PROF/bl/COMMN AND DIFFUSION OF INNOVNIFFUSION OF INNOVN
THE BONE CRUSHER handshake is used by macho dominant men. It's a show of strength and dominant character to the extreme.
Often a case of, "Don't mess with me, I'm a hard man."
Dr. AT/ASST. PROF/bl/COMMN AND DDr. AT/ASST. PROF/bl/COMMN AND DIFFUSION OF INNOVNIFFUSION OF INNOVN
A NEUTRAL handshake should use the same pressure to hold say a hammer, a bat or a racquet. The hand should be 'neutral' neither palm up nor palm down.
A palm up handshake indicates subservience.
A palm down handshake indicates control.
Dr. AT/ASST. PROF/bl/COMMN AND DDr. AT/ASST. PROF/bl/COMMN AND DIFFUSION OF INNOVNIFFUSION OF INNOVN
A sequence of handshakes indicating degrees of warmth and passion. Please be aware that the hand is the third least erogenous zone to be
able to touch. The least erogenous zone on a man is the lower arm, and the upper arm
on a woman. The double handshake shows great warmth and passion. You would
only do this with close friends, and people with whom you have deep sincere gratitude. The last picture with the hand on the shoulder, could also end with the arm over the shoulder-it indicates further warmth and
feeling. Anyone who gives you a handshake with two hands, when first meeting
you, is likely to be insincere and overwhelming, or even deceitful.
Dr. AT/ASST. PROF/bl/COMMN AND DDr. AT/ASST. PROF/bl/COMMN AND DIFFUSION OF INNOVNIFFUSION OF INNOVN
The lowered steep-ling of the hands indicates listening, and can also be a negative confidence gesture.
Dr. AT/ASST. PROF/bl/COMMN AND DDr. AT/ASST. PROF/bl/COMMN AND DIFFUSION OF INNOVNIFFUSION OF INNOVN
The scratch to the back of the neck indicates either the neck itches or uncertainty or even lying.
Dr. AT/ASST. PROF/bl/COMMN AND DDr. AT/ASST. PROF/bl/COMMN AND DIFFUSION OF INNOVNIFFUSION OF INNOVN
A NEUTRAL handshake should use the same pressure to hold say a hammer, a bat or a racquet. The hand should be 'neutral' neither palm up nor palm down.
A palm up handshake indicates subservience.
A palm down handshake indicates control.
Dr. AT/ASST. PROF/bl/COMMN AND DDr. AT/ASST. PROF/bl/COMMN AND DIFFUSION OF INNOVNIFFUSION OF INNOVN
A sequence of handshakes indicating degrees of warmth and passion. Please be aware that the hand is the third least erogenous zone to be
able to touch. The least erogenous zone on a man is the lower arm, and the upper arm
on a woman. The double handshake shows great warmth and passion. You would
only do this with close friends, and people with whom you have deep sincere gratitude. The last picture with the hand on the shoulder, could also end with the arm over the shoulder-it indicates further warmth and
feeling. Anyone who gives you a handshake with two hands, when first meeting
you, is likely to be insincere and overwhelming, or even deceitful.
Dr. AT/ASST. PROF/bl/COMMN AND DDr. AT/ASST. PROF/bl/COMMN AND DIFFUSION OF INNOVNIFFUSION OF INNOVN
The lowered steep-ling of the hands indicates listening, and can also be a negative confidence gesture.
Dr. AT/ASST. PROF/bl/COMMN AND DDr. AT/ASST. PROF/bl/COMMN AND DIFFUSION OF INNOVNIFFUSION OF INNOVN
The scratch to the back of the neck indicates either the neck itches or uncertainty or even lying.
Dr. AT/ASST. PROF/bl/COMMN AND DDr. AT/ASST. PROF/bl/COMMN AND DIFFUSION OF INNOVNIFFUSION OF INNOVN
Pulling the ear can be an ear itch. It can mean nervousness or deceit.
It can mean a desire to shut out the words they are hearing, or the words aren't 'going in'.
It may also indicate they've heard enough.
Dr. AT/ASST. PROF/bl/COMMN AND DDr. AT/ASST. PROF/bl/COMMN AND DIFFUSION OF INNOVNIFFUSION OF INNOVN
Hot under the collar!
People touch their face 10 times more than normal when they feel uncomfortable.
When you lie, you feel a tingling sensation around your face and neck, and feel you need to touch or relieve the area.
Dr. AT/ASST. PROF/bl/COMMN AND DDr. AT/ASST. PROF/bl/COMMN AND DIFFUSION OF INNOVNIFFUSION OF INNOVN
Hand clasping at a desk or in a chair on its own may indicate nervousness, insecurity or anxiety.
Loosely clasped would be more like anticipation and the more tightly clasped they are, the more the anxiety.
Dr. AT/ASST. PROF/bl/COMMN AND DDr. AT/ASST. PROF/bl/COMMN AND DIFFUSION OF INNOVNIFFUSION OF INNOVN
Clasped hands in front of the body are a barrier signal, seeking reassurance.
If the thumbs were steeple’d it would be a confidence gesture.
Dr. AT/ASST. PROF/bl/COMMN AND DDr. AT/ASST. PROF/bl/COMMN AND DIFFUSION OF INNOVNIFFUSION OF INNOVN
Here's the mother of all confidence gestures, even arrogance.
Men, when evaluating and responding to women's ideas will often go into this position. The reply may even start with the arrogant little cough.
The most supreme will be when the chair is tilted back onto two legs.
Dr. AT/ASST. PROF/bl/COMMN AND DDr. AT/ASST. PROF/bl/COMMN AND DIFFUSION OF INNOVNIFFUSION OF INNOVN
Crossed legs can be comfort, but often indicate negativity. Holding a clipboard in front of the chest at the same time will indicate negativity, a barrier signal, seeking reassurance, pushing you away.
When sat back, arms folded and the legs are crossed tightly, this is extremely negative. You may walk in and see this negativity, indicating prior feelings to you arriving, or you may say something, which affects this negativity.
Dr. AT/ASST. PROF/bl/COMMN AND DDr. AT/ASST. PROF/bl/COMMN AND DIFFUSION OF INNOVNIFFUSION OF INNOVN
Sat back with an arm over the chair will indicate lethargy. They maybe don't want to be there, and aren't giving you much attention.
Leg cocked over the chair will indicate indifference.
The attention they are giving you is minimal.
Dr. AT/ASST. PROF/bl/COMMN AND DDr. AT/ASST. PROF/bl/COMMN AND DIFFUSION OF INNOVNIFFUSION OF INNOVN
Four seating position. It can be on the positive route. It normally indicates mild confrontation and stubbornness at that point.
This is blatant territorial ownership. Claiming territory. It could easily be disregard of other
people's territory if it were say your feet on someone else's desk.
He who does not understand a look will not understand a long explanation either
Arab proverb