Body Language Your words tell me a story but your body tells me the whole story 1 Ann Matsunaga Body Language presentation June 2009
Oct 31, 2014
Body Language
Your words tell me a story but your body tells me the
whole story
1Ann Matsunaga Body Language presentation June 2009
American psychologist Mehrabian states that when it comes to expressing feelings:
55% of the communication consists of body language
38% is expressed through tone of voice
Only 77% is communicated through words.
If this is the case, we express 93% of our feelings in a non-verbal way!
2Ann Matsunaga Body Language presentation June 2009
Spoken language gives thecontent of the conversation andbody language is used to show how the speaker feels about the situation, and the other people involved.
Body language is hereditary ortaught to children at a very young age that it why it is a reliable way of finding out howsomeone feels.
3Ann Matsunaga Body Language presentation June 2009
Body language is not thesame around the world; In Europe and Americapeople shake their head when they mean no and nod when they mean yes.
In India or in Greece, they mean the opposite –up and down means no and shaking means yes.
4Ann Matsunaga Body Language presentation June 2009
Openness and warmth
open-lipped smiling,
open hands with
palms visible
unbuttoning coat upon being seated
5Ann Matsunaga Body Language presentation June 2009
Confidence
leaning forward in chair chin up putting tips of fingers
of one hand against the tips of fingers of other hand in "praying" or "steepling" position
hands joined behind back when standing.
6Ann Matsunaga Body Language presentation June 2009
Nervousness
smoking, whistling, pinching skin, fidgeting, jiggling pocket contents, running tongue
alongfront of teeth, clearing throat, hands touching the face or covering part of the face, pulling at skin or ear, running fingers through hair, wringing hands, biting on pens or other objects, twiddling thumbs, biting fingernails or bitten fingernails, tongueclicking.
7Ann Matsunaga Body Language presentation June 2009
Untrustworthy/Defensive
frowning, squinting eyes, tight-lipped grin, arms crossed in front of chest, pulling away, chin down, touching nose or face, darting eyes, looking down when speaking, clenched hands, gestures with fist, pointing with fingers, chopping one hand into the open
palmof the other, rubbing back of neck, clasping hands behind head while leaning back in thechair.
8Ann Matsunaga Body Language presentation June 2009
Remember
There is more negative than positive body language
Try and stop negative body language before you have an interview.
Watch the interviewer’s body language and nonverbal cues but do not try to trust too much in what you see
The most obvious example of positive body language is the smile connection - when and interviewer responds to your smile
9Ann Matsunaga Body Language presentation June 2009
The power of touch
Body language can show who has more
power in the relationship for example: 1. the friendly shoulder pat 2. the stroke over the head 3. the arm around someone's
shoulder 10Ann Matsunaga Body Language
presentation June 2009
Interpersonal space
Edward Hall, an American anthropologist,divided interpersonal space into four zones:
1. The intimate zone (0 - 45 cm) 2. The personal zone (45 - 120 cm) 3. The social zone (120 - 360 cm) 4. The public zone (360 - 750 cm or more)
11Ann Matsunaga Body Language presentation June 2009
In a meeting
You can tell how involved listeners are from their body language, such as nodding and leaning forward in their chair.
It is also important that everyone has the chance to speak, and that they are all involved in the meeting.
Emotions are usually expressed non-verbally, and recognising the emotional involvement of people is important. 12Ann Matsunaga Body Language presentation June
2009
The content in this presentation has been
adapted from information on
http://www.lichaamstaal.nl/english/bodylang
age.html?body.html
Go to the site for more detailed information
and pictures showing different types of body
language
Ann Matsunaga Body Language presentation June 2009
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