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Body language

Jan 19, 2015




Body Language is the most important part of your communication skills.

  • 1. Sumit Sahu, Asst. Prof., CIIM

2. TerritoryIntimateSocial TouchingClose 4-7 feet 6-18 Far - 7-12 feetPersonalPublic Close -1 to 2 Close - 12-25 feetfeetFar - 25 feet or Far - 2 to 4 feet greater 3. Different Cultures ...A crowded cultureWhat is your private space? 4. When you invade my spaceReactions to an invasion of your spaceFeel troubledGet defensiveBecome aggressiveRetaliate 5. Masks We Wear Public MasksPublic smileClothingPutting on my faceExtended territoryOn the roadAt workCan we drop masks? 6. Jockeying for positionInclusive - Non-inclusiveHow you include/exclude others in a groupParallel body positionsWill position yourselves to relate to each otherSide by side are neutralFacing means people are involvedCongruence-incongruenceGroups that imitate each other 7. LookingHow long do you look?Staring- dehumanizes or challengesGlances - socially acceptable timingAppraisal- may indicate interestDo you look when you talk?Do you look when you listen? 8. Actions Speak Louder than Words?What often happens in any relationship is that language itself becomes a mask and a means of clouding and confusing the relationship. If thespoken language is stripped away and the onlycommunication left is body language, the truthwill find some way of poling through. Spokenlanguage itself is a great obscurerBody Language, Julius Fast, MJF books, 1970. Language 9. Misinterpretation = Trouble??Lost businessLack of animation = lack of interest?US tendency to get right to business 10. Troubles Conflict with peers Different work styles Wrong assumptions 11. Trouble. Misinterpretation of signalsCan be BIG troubleLegal troubleDo you know how to act or are you confused?