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fahw.com | 800.444.9030 FIRST AMERICAN HOME WARRANTY PLANS Utah BASIC PLAN INCLUDES: COVERAGE FOR UNKNOWN CONDITIONS which can include rust, corrosion, sediment, and problems resulting from lack of maintenance • Re-key service for buyers Water Softener option available Plans start at only $300 for single-family homes BIG HVAC COVERAGE No dollar limit on refrigerant replacement in AC, covers 14 SEER New! $3,500 appliance repair and replacement allowance on optional kitchen refrigerator coverage
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BIG HVAC - First American Home Warranty · plumbing repairs through unobstructed walls, floors or ceilings and will returntheopeningtoaroughfinish.Coveragefordiagnosis,access, repair

Sep 21, 2020

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Page 1: BIG HVAC - First American Home Warranty · plumbing repairs through unobstructed walls, floors or ceilings and will returntheopeningtoaroughfinish.Coveragefordiagnosis,access, repair

fahw.com | 800.444.9030

FIRST AMERICAN HOME WARRANTY PLANS

Utah

BASIC PLAN INCLUDES:

• COVERAGE FOR UNKNOWN CONDITIONS which can include rust, corrosion, sediment, and problems resulting from lack of maintenance

•Re-keyserviceforbuyers

WaterSofteneroptionavailable

Plans start at only $300 forsingle-familyhomes

BIG HVAC COVERAGENo dollar limit on refrigerant

replacement in AC, covers 14 SEER

New! $3,500 appliance repair and replacement allowanceonoptionalkitchenrefrigeratorcoverage

Page 2: BIG HVAC - First American Home Warranty · plumbing repairs through unobstructed walls, floors or ceilings and will returntheopeningtoaroughfinish.Coveragefordiagnosis,access, repair

What is a home warranty?Ahomewarrantyisarenewableservicecontract

offeringprotectionforahome’smajorsystemsand

appliances. First American offers protection to home

buyers,sellers,andcurrenthomeowners.

Ahomewarrantycanprotecthomesellersfromcosts

anddelaysduringthelistingperiodaswellasprotect

homebuyersfromcostlybreakdownsafterclosing.

Why choose First American?FirstAmericanisaleadingproviderofhomewarranties

withtheexperienceandstrengthofanindustryleader.

Forover30years,FirstAmericanhasprovidedquality

protection for homeowners across the nation, through

more than 8.9 million home warranties.

First American

homewarrantyplans

protectyourhome

andyourbudget.

2 3

*Insomeinstances,HomeownerandFirstAmericanmay agreetopaymentofcashinlieuofrepairorreplacement.

PaymentwillbemadebasedonFirstAmerican’snegotiatedrateswithitssuppliers,whichmaybelessthanretail.Pleasereviewthe

samplecontractforspecificcoverage,termsandlimitations.**Paidinvoicesnetofservicefeesin2017,

prior to deductions and/or rebates.

Anindependentpre-screenedlocalservice

technicianwillcallandarrangeaconvenient

timetocometoyourhome.Thetechnician

will diagnose the problem and begin the

repair or replacement process.

There is no limit to the number of service calls you

can make.

Whenyourcoveredsystemsandappliances

fail – if we can’t repair them, we will replace

them.*Manyofourcustomersplace

multiplecallseachyearandsavehundreds

to thousands of dollars in repair and

replacementbills.Lastyear,nearlytwo-

thirds of our customers filed at least one

claim–andmanyfiledmorethanone.

Asaresultwepaidoutover$169million**

for these repairs and replacements.

It’s so Easy to use

Go to fahw.com or call 800.992.3400

any time a covered item fails, 24/7.

Page 3: BIG HVAC - First American Home Warranty · plumbing repairs through unobstructed walls, floors or ceilings and will returntheopeningtoaroughfinish.Coveragefordiagnosis,access, repair

BasedonactualinvoicespaidbyFirstAmericanin2017priortoservicefees,deductionsand/orrebates;

costsmayvaryinyourgeographicregion.Itemslistedmaybeoptionalornotavailableonsome

plans;pleasereviewthesamplecontractforspecificcoverage,termsandlimitations.

What are the benefits?WithaFirstAmericanhomewarranty,whenacovered

systemorappliancefails,ifwecan’trepairit,we’llreplace

it.*Wehaveanetworkofindependentpre-screened

serviceprovidersandtechniciansandwearecommittedto

providingyououtstandingserviceandvalue.

Do I need a home warranty?Homewarrantycoverageisthebestwaytoprotectyour

budgetagainstexpensivehomesystemandappliance

failures.Ahomewarrantycanalsotakethestressandhassle

outofrepairingorreplacinghomesystemsandappliances

whentheybreakdown.

How can a home warranty protect my budget?The repair and replacement cost graphic illustrates the

impacthomesystemandappliancebreakdownscanhave

onyourbudgetwithouttheprotectionofaFirstAmerican

homewarranty.

What’s covered?See page 4 for a sample contract of our product designed

forhomebuyersandsellers,showingcoverageandoptions

available.Itisimportanttounderstandwhatisandisn’t

coveredinyourspecificplan,aswellascoveragelimitations.

Without a warranty?If you don’t have the protection

of a First American home warranty, this is what home system and

appliance breakdowns can cost:

How do I order?

Choose your plan and options on page 11, and ask your real estate professional

to order your coverage.

web: fahw.com | phone: 800.444.9030

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Repair Replace

Oven/Range $622 $2,481

WaterHeater $535 $1,414

Refrigerator $700 $2,546

AirConditioning $645 $2,523

Plumbing $439 $1,431

HeatingSystem $634 $2,610

ElectricalSystem $375 $1,592

Page 4: BIG HVAC - First American Home Warranty · plumbing repairs through unobstructed walls, floors or ceilings and will returntheopeningtoaroughfinish.Coveragefordiagnosis,access, repair

SHOULD YOU NEED SERVICE PLEASE READ THIS CONTRACT CAREFULLY and then place your claim at firstam.com/warranty or by calling (800) 992-3400.

HaveyourContractnumber,makeormodelofcoveredItemandcompletestreetaddressavailable.Youwillpaythe$75servicecallfeewhentheindependentcontractor(Contractor)arrivesatyourhome.

IMPORTANTThis is a Contract for repair or replacement of specified appliancesandhomesystems.ThisContractcoversonlytheitemsspecificallyidentifiedinthisContractascovered(Item(s))andexcludesallothers.Itemsarenotcoveredunlesstheyareinsafeworkingorderatthestartofcoverage.Tobecovered,Itemsmustbeinstalledfordiagnosisand located within the confines of the perimeter of the foundationoftheprimarylivingquartersorgarage(exceptwell pump, septic tank, sewage ejector pump, pressure regulator,airconditioningandpool/spaequipment;whenapplicable).ThisContractprovidescoverageforunknowndefectsifthedefectisnotdetectablethroughvisualinspection or simple mechanical test (excluding renewal andnon-realestatetransactioncustomers).Itemsincludemalfunctioningsystemsandappliancesduetolackofmaintenance,rust,corrosionandchemicalorsedimentarybuild-up.Unlessspecifiedotherwise,anydollarlimitmentioned is in the aggregate. First American Home Warranty Corporation (Company) will not reimburse you for services performed without prior approval.

COVERAGE TIME AND RENEWALYoumustreportdefectsormalfunctionstoCompanyduringthe term of this Contract.

1.CoveragebeginsonContractEffectiveDateandcontinuesfor12months,except;

A.BasicSeller’sCoverageandSeller’sOptions(ifelected) starts upon receipt of Contract number and continues until expiration of the initial listing period nottoexceed180daysoruntilcloseofsaleorlistingcancellation(whicheverisfirst).Seller’sCoveragemaybeextendedatthediscretionofCompany.

B.NewConstructionCoveragebegins12monthsafterthe close of sale and continues for 48 months.

2.PaymentisdueatcloseofsaleandmustbereceivedbyCompanywithin30days.

3.OfferforfuturecoverageisatCompany’ssolediscretion.You will be notified of rates and terms for continuation of coverage.

BASIC CONTRACT COVERAGECompanyshowsexamplesofcomponents“notcovered”toassistyourunderstandingofthisContract;andexamplesarenotexhaustive. It is also important to review Limits of Liability as well as the Options Ordered section of your Home Warranty Summary page.

PLUMBING –Covered

•Pressureregulators•Circulatinghotwaterpump•Bathtubmotor,pumpandairswitchassemblies•Permanentlyinstalledsumppumps(groundwateronly)•Valves:shower,tub,diverter,riser,anglestopandgatevalves•Leaksandbreaksofwater,drain,gas,ventorsewerlines (exceptcausedbyfreezing)

•Toilettanks,bowlsandmechanisms(replacedwithwhitebuilder’sstandardasnecessary)

Not Covered: Fixtures, faucets, filter, shower head, shower arm, shower enclosure and base pan, caulking and grouting, septic tank, hose bibbs, flow restrictions in fresh water lines, water conditioning equipment, sewage ejectors, saunas or steam rooms, whirlpool jets and fire suppression systems.

NOTE:Companyisonlyresponsibleforprovidingaccessforcoveredplumbing repairs through unobstructed walls, floors or ceilings and will returntheopeningtoaroughfinish.Coveragefordiagnosis,access,repair or replacement of items located in or below a concrete slab and itemsencasedinorcoveredbyconcreteislimitedupto$500.

PLUMBING STOPPAGES –Covered

•Clearingofstoppagesinsink,tub,showerdrainsandtoilets. Clearing of sewer and mainline stoppages (including hydrojettingifstoppageisunabletobeclearedwithcable)to125feetofpointofaccesswheregroundlevelcleanoutisexisting.Clearingoflateraldrainlinesto125feetfrompointofaccessincludingaccessiblecleanout,p-trap,drainoroverflowaccess point.

Not Covered: Stoppages caused by foreign objects, roots, collapsed or broken lines outside the foundation, access to drain or sewer lines from roof vent and costs to locate, access or install a ground level cleanout.

WATER HEATER –Covered(Includes tankless water heaters)

•Allparts,except;

Not Covered: Holding or storage tanks, flues and vents, fuel storage tanks and solar equipment.

NOTE:Coveragefordiagnosis,access,repairorreplacementofanygeothermalorwatersourceheatpump,glycol,heatedwater,steamorwaterheater/heatingcombinationunitislimitedupto$1,500.

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Sample Contract & Coverage Overview orderaFirstAmericanhomewarrantyweb:fahw.comphone:800.444.9030fax:800.772.1151

Page 5: BIG HVAC - First American Home Warranty · plumbing repairs through unobstructed walls, floors or ceilings and will returntheopeningtoaroughfinish.Coveragefordiagnosis,access, repair

ELECTRICAL –Covered

•Wiring •Plugs•Junctionboxes •Switchesandfuses•Conduit •Telephonewiring•Circuitbreakers(includinggroundfault)•Panelsandsubpanels

Not Covered: Door bells, computer, audio, video, intercom, fixtures, alarm – and all associated wiring or cables. Inadequate wiring capacity, sensor, relay, low voltage systems, power surges, timed circuits, phone jacks and wiring which is the property of the phone company.

NOTE:Companyisonlyresponsibleforprovidingaccessforcoveredelectrical repairs through unobstructed walls, floors or ceilings and will return the opening to a rough finish.

KITCHEN APPLIANCES –Covered (Limit up to $3,500 per appliance)

•Dishwasher •InstantHotWaterDispenser•GarbageDisposal •Oven/Range/Cooktop•TrashCompactor •MicrowaveOven(built-inonly)

Not Covered: Rotisseries, lights, knobs, dials, racks, baskets, rollers, removable trays, removable buckets, door glass, interior lining, lock assemblies, magnetic induction cooktops, meat probe assemblies and clocks (unless they affect the primary function of the unit).

GARAGE DOOR OPENERS –Covered

•Switches •Capacitor•Motor •Centerrailassembly•Receiverunit •Carriage•Pusharm

Not Covered: Remote transmitters, adjustments, doors, gates and gate motors, side rails, hinges and springs.

CENTRAL VACUUM SYSTEM –Covered

•Allparts,except;

Not Covered: Hoses and accessories which are removable.

NOTE:Companyisnotresponsibleforgainingorclosingaccesstofloors, walls or ceilings to locate the malfunction or to effect repair or replacement.

ATTIC AND EXHAUST FANS –Covered

•Allparts.

CEILING FANS –Covered

•Allparts,except;

Not Covered: Light kits and remote transmitters.

ADDITIONAL COVERAGE FOR BUYER AND OPTIONAL COVERAGE FOR SELLERNOTE FOR SELLER: Heating, Central Air Conditioning and Ductwork coverageisoptionalfortheSelleratanadditionalcharge.Ifelected,Companywillpayuptoacombinedmaximumlimitof$1,500duringSeller’sCoverageperiodforsuchcoverage.

HEATING –Covered

•Heatpump •Heatingelements •Radiators •Gas,electrical,oilfurnaces •Gasvalvestofurnace •Thermostats(includingbase) •Baseboardconvectors •Heatpumprefrigerantrecharging •Hydroniccirculatingpumps

Not Covered: Auxiliary space heaters, cable heat, mini-split ductless systems (including heat pump versions), humidifier/dehumidifier systems or accessories, filters (including electronic air cleaners), registers, fuel storage tanks, heat lamps, fireplaces and key valves, baseboard casings and grills, chimneys, flues and vents, underground or outside components and piping for geothermal or water source heat pumps, well pumps and well pump components for geothermal or water source heat pumps, grain, pellet, or wood heating units (even if only source of heating), electronic, computerized, pneumatic and manual system management and zone controllers and heat pump refrigerant recapture, reclaim and disposal.

NOTE:

•Coveragefordiagnosis,access,repairorreplacementofanygeothermalorwatersourceheatpump,glycol,heatedwater,steam or water heater/heating combination unit is limited up to$1,500.

•IfCompanydeterminesthatapackageunitorthecondenserofacentralairconditioningorheatpumpsplitsystemmustbereplaced,Companywillreplacetheunitwithaunitthatmeetscurrentfederal,stateorlocalgovernmentefficiencystandards. This note also applies to Central Air Conditioning.

DUCTWORK –Covered

•Ductworkfromtheheatingorcoolingunittotheconnectionat register or grill.

Not Covered: Grills and registers, improperly sized ductwork, insulation, dampers and ductwork where asbestos is present.

NOTE:Companyisonlyresponsibleforprovidingaccessforcoveredductwork repairs through unobstructed walls, floors or ceilings and will returntheopeningtoaroughfinish.Coveragefordiagnosis,access,repair or replacement of ductwork located in or below a concrete slab andItemsencasedinorcoveredbyconcreteislimitedupto$500.

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orderaFirstAmericanhomewarrantyweb:fahw.comphone:800.444.9030fax:800.772.1151

Page 6: BIG HVAC - First American Home Warranty · plumbing repairs through unobstructed walls, floors or ceilings and will returntheopeningtoaroughfinish.Coveragefordiagnosis,access, repair

ADDITIONAL COVERAGE FOR BUYERThefollowingcoveragebeginswhenpaymentismadeatcloseofsale.

RE-KEY SERVICE –Covered

•TheRe-keyServiceisavailableone-timepercontractandincludesthere-keyofupto6keyholesand4copiesofthenewkeys.

Not Covered: Sliding doors; garage door openers, replacement of deadbolts, knobs or associated hardware; broken or damaged locks; padlocks; gate, window, file cabinet, safe, desk or mailbox locks; or any other services provided by the locksmith.

NOTE:Youwillberesponsibleforpaymentdirectlytothelocksmithforanyadditionalservices.

OPTIONAL COVERAGE FOR BUYER AND SELLERNOTE FOR SELLER: Heating, Central Air Conditioning and Ductwork coverageisoptionalfortheSelleratanadditionalcharge.Ifelected,Companywillpayuptoacombinedmaximumlimitof$1,500duringSeller’sCoverageperiodforsuchcoverage.

NOTEFORBUYER:TheContractholdermaypurchaseoptionalcoverageupto60daysfromContractEffectiveDate.SuchcoverageisnoteffectiveuntilpaymentisreceivedbyCompanyandcoverageterminates upon Contract expiration.

Fornewconstructioncoverage,theContractholdermaypurchaseoptionalcoverageatanytimeforbrandnewItems.SuchcoverageisnoteffectiveuntilpaymentisreceivedbyCompanyandcoverageterminates upon Contract expiration.

CENTRAL AIR CONDITIONING –Coveredifpurchased

•RefrigerationSystem(Includesheatpump) Thermostats Refrigerant lines

Condensing unit Air handling unit Refrigerantrecharging Liquidandsuctionlinedryers Fuses, breakers, disconnect boxes and wiring Evaporatorcoils(includingthermostaticexpansionvalves)•EvaporativeCooler•Built-inElectricWallUnits

Not Covered: Mini-split ductless systems (including heat pump versions), humidifier/dehumidifier systems or accessories, registers, grills, filters (including electronic air cleaners), gas air conditioners, window units, underground or outside piping and components for geothermal or water source heat pumps, cooler pads, roof jacks or stands, electronic, computerized, pneumatic and manual system management and zone controllers and refrigerant recapture, reclaim and disposal.

NOTE:•Coveragefordiagnosis,access,repairorreplacementofanygeothermalorwatersourceheatpump,glycol,heatedwater,steamorwaterheater/heatingcombinationunitislimitedupto$1,500.

•IfCompanydeterminesthatapackageunitorthecondenserofacentralairconditioningorheatpumpsplitsystemmustbereplaced,Companywillreplacetheunitwithaunitthatmeetscurrentfederal,stateorlocalgovernmentefficiencystandards.

•Whenreplacingacentralairconditioningorheatpumpsplitsystem,Companywillreplaceanycoveredcomponentaswellasmodifythe plenum, indoor electrical, air handling transition and duct connectionsasnecessarytomaintaincompatibilityandoperatingefficiencyasrequiredbythemanufacturerofthereplacementunit,includingtheinstallationofthermostaticexpansionvalves.

FIRST CLASS UPGRADE –Coveredifpurchased

Thefollowinglististheadditionalcoverageapplied,whenthe First Class Upgrade is purchased. Optionalcoverage(OPT)mustbepurchasedfortheupgradetoapplytothoseitems.Note:someitemsarenotavailable (NA) for the seller.

Buyer Seller

OPT OPT Air Conditioning: Filters, registers, grills, window units.

OPT OPT Cooling Lifting Equipment: Companywillcoverfeesassociatedwiththeuseofcranesorotherliftingequipmentrequiredtoserviceroof-topairconditioningunits.

• OPT Heating: Registers, grills, filters, heat lamps.

• OPT Heating Lifting Equipment: Companywillcoverfeesassociatedwiththeuseofcranesorotherliftingequipmentrequiredtoserviceroof-topheatingunits.

• OPT Ductwork: Grills, registers.

• • GarageDoorOpeners: Hinges, springs, remote transmitters.

• • Plumbing:Faucets (replaced with chrome builder’s standard), shower head and shower arm, hose bibbs, toilets (replaced with likequalityupto$300peroccurrence).

OPTNA Clothes Washer and Dryer: Knobs, dials.

• • Dishwasher: Racks, baskets, rollers, knobs, dials.

• • MicrowaveOven(built-inonly): Interior lining, door glass, clocks, racks, knobs.

• • Oven/Range/Cooktop: Rotisseries, racks, knobs, dials, interior lining.

• • SmokeDetector:Bothbatteryoperatedandhardwired.

• • TrashCompactor:Removablebuckets,knobs.

• • BuildingPermits:Wherelocalbuildingpermitsarerequiredpriortocommencingreplacementofappliances,systemsorcomponents,Companywillpayupto$250peroccurrenceforsuchlocalbuildingpermits.Companywillnotberesponsibleforreplacementservicewhenpermitscannotbeobtained.

• • Recapture,Reclaim,Disposal:Companywillpaycostsrelatedtorefrigerantrecapture,reclaimanddisposal(ifrequired)andtheremovalofanappliance,systemorcomponentwhenCompanyisreplacingacoveredappliance,systemorcomponent.

• • ImproperInstallationsandModifications:Companywillrepairorreplaceasystemorappliance(excludingductwork)thatwasimproperlyinstalled,modifiedorrepaired,orwasnotproperlymatchedinsizeorefficiencyatanytimepriortoorduringthetermofthiscontractprovidedthesystemisnotundersizedrelativetothesquarefootageofareabeingcooledorheated.Intheeventthatacoveredmismatchedsystemorimproperinstallation,modificationorrepairisinviolationofacoderequirement,LimitedCode Upgrade applies.

• • LimitedCodeUpgrade:Companywillpayupto$250tocorrectcodeviolationswheneffectingapprovedrepairsorreplacements.Companymay,atitsoption,paythecontractholderin lieu of performing the work.

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First Class UpgradeGreat Value!

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OPTIONAL COVERAGENOTEFORSELLER:Thefollowingoptionalcoverageisnotavailable.

NOTEFORBUYER:TheContractholdermaypurchaseoptionalcoverageupto60daysfromContractEffectiveDate.SuchcoverageisnoteffectiveuntilpaymentisreceivedbyCompanyandcoverageterminates upon Contract expiration.

Fornewconstructioncoverage,theContractholdermaypurchaseoptionalcoverageatanytimeforbrandnewItems.SuchcoverageisnoteffectiveuntilpaymentisreceivedbyCompanyandcoverageterminatesupon Contract expiration.

POOL/SPA EQUIPMENT –Coveredifpurchased

•Saltwatercell •Circuitboard •Pumps•Timers •Filters •Pumpmotors•Heatingunits •Poolsweepmotorandpumps•Valves •Abovegroundplumbingandelectrical

Not Covered: All cleaning equipment, including pop up heads, turbo and actuator valves, pool sweeps, liners, lights, structural defects, solar equipment, inaccessible components, humidifier/dehumidifier systems or accessories, jets and respective parts and components, fuel storage tanks, fill valves, electronic, computerized, pneumatic and manual system management and zone controllers, disposable filtration media, chlorinators, ozonators and other water chemistry control equipment and materials, auxiliary, negative edge, waterslide, waterfall, ornamental fountain and their pumping and motor systems or any other pump or motor that does not circulate water from the pool or spa directly into the main filtration system as its primary function, heat pumps, salt, panel box, remote controls and dials.

NOTE:CoverageforSaltWaterPool/SpaEquipmentsaltwatercellandcircuitboardislimitedupto$1,500.

KITCHEN REFRIGERATOR –Coveredifpurchased(Limit up to $3,500)

•Allparts,except;

Not Covered: Insulation, racks, shelves, drawers, tracks, handles, lights, ice crushers, beverage dispensers and their respective equipment, interior thermal shells, food spoilage, stand alone freezers, refrigerators located outside kitchen area and refrigerant recapture, reclaim and disposal.

NOTE:

•Coverageisforanyoneofthefollowingtypesofkitchenrefrigerator/freezerunits:abuilt-inkitchenrefrigerator/freezerunit,abuilt-incombinationofanAllRefrigeratorunitandanAllFreezerunit,orafreestandingkitchenrefrigerator/freezer.

•Repairorreplacementoficemakerswillonlybecompletedwhenpartsareavailable.

ADDITIONAL REFRIGERATION –Coveredifpurchased(Limitupto$1,000)

Thisoptionprovidescoverageforthefollowingwithacombinedtotal of four appliances: additional refrigerator, wet bar refrigerator,winerefrigerator,freestandingfreezerandfreestanding ice maker.

•Allpartsofarefrigerator(includingwetbarandwinerefrigerator)andfreestandingfreezer,except;

Not Covered: Kitchen Refrigerator, insulation, racks, shelves, drawers, tracks, handles, lights, ice makers, ice crushers, beverage dispensers and their respective equipment, interior thermal shells, food spoilage and refrigerant recapture, reclaim and disposal.

•Freestandingicemaker:Allpartswhichaffecttheprimaryfunctionoftheicemakerandwaterdispenser,except;

Not Covered: Filters, removable components which do not affect the primary function, interior thermal shells, insulation and refrigerant recapture, reclaim and disposal.

CLOTHES WASHER AND DRYER –Coveredifpurchased

•Allparts,except;

Not Covered: Plastic mini-tubs, soap dispensers, filter and lint screens, knobs and dials, venting and damage to clothing.

WELL PUMP –Coveredifpurchased(Limitedtoonewellpumpperhome;Limitupto$1,500)

•Allpartsofwellpumputilizedasasourceofwatertothehome,except;

Not Covered: Well casings, booster pumps, pumps used exclusively for irrigation, animals and non-living quarters, piping or electrical lines, holding, pressure or storage tanks, redrilling of wells, damage due to lack of water, tampering, well pump and well pump components for geothermal or water source heat pumps, improper installation and access to repair well pump system.

WATER SOFTENER AND REVERSE OSMOSIS WATER FILTRATION SYSTEM –Coveredifpurchased(Limit up to $500)

•Allmechanicalpartsandcomponentsofthewatersoftenerandreverseosmosiswaterfiltrationsystem(fordrinkingwater),except;

Not Covered: Leased/rented units, softening agents, chemical imbalance, high sodium content, water purification systems, salt, filters, filter components and replacement membranes.

SEPTIC TANK PUMPING/SYSTEM –Coveredifpurchased(Limitupto$500fortanksystem)

Pumping•OnetimepumpingperContractifthestoppageisduetoseptictankbackup,except;

Not Covered: Septic tanks, leach lines, cesspool, mechanical pump or systems, cost of locating or to gain access to the septic tank, cost of hook-ups, disposal of waste and chemical treatment of the septic tank or sewer lines.

System•Jetpump •Aerobicpump •Sewageejectorpump•Septictanklinefromhousetoseptictank

Not Covered: Seepage pits, leach lines, leach beds, and cleanout.

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LIMITS OF LIABILITY1. Commonareasandfacilitiesofmobilehomeparksand

condominiumsarenotcovered.Commonsystemsandappliancesnotlocatedwithintheconfinesofeachindividualunit are excluded.

2. Repairsorreplacementsrequiredasaresultofmissingparts,fire,flood,smoke,lightning,freeze,earthquake,theft,storms,accidents,mud,war,riots,vandalism,improperinstallation,actsofGod,damagefrompests,lackofcapacityormisusearenotcoveredbythisContract.

3. LiabilityislimitedtorepairorreplacementcostofItemduetonormalwearandtear.Cosmeticdefectsarenotcovered.

4. Companyisnotresponsibleforconsequential,incidental,emotionaldistress,painorsuffering,tortorexemplarydamages,secondarydamage,lossresultingfromthemalfunctionofanyItem,oraContractor’sdelayorneglectinproviding,orfailingtoprovide,repairorreplacementofanItem.

5. Solarsystemsandcomponentsincludingholdingtanksarenotcovered.Electronic,computerized,pneumaticandmanualsystemmanagementandzonecontrollersarenotcovered.

6. Companyisnotresponsibleforthefollowing:anycorrections,repairs, replacements, upgrades, inspections or other additional coststocomplywithfederal,stateorlocallaws,utilityregulations,zoningorbuildingcodes;payinganycostsrelatingtopermits,haulawayfees,construction,carpentryorrelocationofequipment;gainingorclosingaccesstoItemsexceptwherenotedinthisContract;and,alterationsormodificationsmadenecessarybyexistingequipmentorinstallingdifferentequipmentexceptwherenotedintheCentralAirConditioningsectionofthisContract.Companywillnotalterstructuretoeffect repair or replacement, nor refinish or replace cabinets, countertops,tile,paint,wallorfloorcoveringsorthelike.

7. Companywillnoteffectserviceinvolvinghazardousortoxicmaterials,includingasbestosoranyothercontaminants.Companyisnotresponsibleforanyclaimarisingoutofanypathogenicorganismsregardlessofanyeventofcausethatcontributedinanysequencetodamageorinjury.Pathogenicorganismsmeananybacteria,yeasts,mildew,virus,fungi,moldortheirspores,mycotoxinsorothermetabolicproducts.

8. Contractcoversonlysinglefamilyresidential-useproperty,residential-useresalepropertyorresidential-usenewconstructionproperty.Residentialpropertyover5,000squarefeet, multiple units, guest houses and other structures are coverediftheappropriatefeeispaid.Contractisforownedorrentedresidentialproperty,notforcommercialpropertyorpremisesconvertedintoabusiness,includingbutnotlimitedto,nursing/carehomes,fraternity/sororityhousesordaycarecenters.

9. Companywilldetermine,atitssolediscretion,whetheracoveredsystemorappliancewillberepairedorreplaced.Whenreplacinganyappliance,Companywillnotpayforanyfailuresthatdonotcontributetotheappliance’sprimaryfunctionincluding, without limitation, TVs or radios built into the kitchen refrigerator.Companywillreplacewithequipmentofsimilarfeatures,efficiencyandcapacitybutisnotresponsibleformatchingbrand,dimensionsorcolor.Companymayinstallasmallercapacityunit,includingbutnotlimitedtowaterheatersand furnaces, if the projected output of the replacement unit is similarto,orgreaterthan,thereplacedexistingunit.Companyreservestherighttoreplacewitharebuiltcomponentorpartorrepairsystemsandapplianceswithnon-originalmanufacturer’sparts.

10.Companymayobtainasecondopinion.

11.Companyisnotresponsibleforrepairsarisingfrommanufacturer’srecallofcoveredItems,manufacturer’sdefectsorforItemscoveredunderanexistingmanufacturer’s,distributor’sorin-homewarranty.ThecoveredItemsmustbedomesticorcommercialgradeandspecifiedbythemanufacturerforresidentialuse.

12.Companyisnotresponsibleforrepairorreplacementofanysystem,appliance,componentorpartthereofthathaspreviously,orissubsequently,determinedtobedefectivebytheConsumerProductSafetyCommissionorthemanufacturer,andforwhicheitherentityhasissued,orissuesawarningorrecall,orwhenafailureiscausedbymanufacturer’simproperdesign,use of improper materials, formula, manufacturing process or manufacturing defect.

13.ThisContractdoesnotcoverroutinemaintenance.

CUSTOMER SERVICE1. Telephoneserviceisavailableatalltimes.Duringnormalworking

hoursyourcallwillbedispatchedwithin4hoursofconfirmationofcoverage.TheservicescontractedforwillbeinitiatedundernormalcircumstancesbytheContractorwithin48hoursafterrequestismadebytheContractholder.Contractholder’stelephonecalltoCompanydescribingtheproblemisconsideredsufficientnotice.Companywillcommencediagnosiswithoutfirstrequiringthecompletionofawrittenclaimformorothersuchformofproofofloss.Whenyourcoverageisconfirmed,CompanywilldispatchyourcalltoaqualifiedContractor.TheContractorwillcallyoutoscheduleamutuallyconvenientappointmenttime;additionaleffortsaremadeinemergencysituations.IfyoushouldrequestCompanytoperformnon-emergencyserviceoutsideofnormalbusinesshours,youwillberesponsibleforpaymentofadditionalfees,includingovertimecharges.

2. Contractholderpaysthe$75servicecallfeeforeachseparatetradecall.TradecallmeanseachvisitbyanapprovedContractor,unlessmultiplevisitsarerequiredtoremedythesameproblem.Persons dispatched for trade calls are independent contractors, notagentsoremployeesoftheCompany.CompanywarrantsContractor’sworkfor30days.IftheItemfailsoutsidethistimeperiod,anadditionalservicecallfeewillbecharged.Failuretopaytheservicecallfeemaydelayprocessingoffutureclaims.

3. SometimesCompanymaynotbeabletolocateacontractortoserviceyourclaimandmayrequestthatyoucontactanindependentlicensedcontractor.Coveredrepairsorreplacementswillbeauthorizediftheworkcanbecompletedatanagreeduponrate.IfyourcontractordoesnotbillCompanydirectlyyouwillbereimbursedtheauthorizedamountuponreceiptofapaidinvoice.

4. ContractholderandCompanymayagreeonpaymentofcashinlieuofrepairorreplacement.PaymentismadebasedonCompany’snegotiatedrateswithitssuppliers,whichmaybelessthan retail.

5. Sometimesthereareproblemsanddelaysinsecuringpartsorequipment.WhentheItemsaresecured,theyareinstalledpromptlywithoutanyfurtherservicecharge.

TRANSFER OF CONTRACTIfyourcoveredpropertyissoldduringthetermofthisContract,youhavetherighttoassignthisContractprovidedthatyounotifyCompanyofthechangeinownershipandmustsubmitthenameofthenewownerbyphoning(800)444-9030totransfercoverage.

CANCELLATIONObligationsofthisContractarebackedbythefullfaithandcreditoftheContractProvider,FirstAmericanHomeWarrantyCorporation(Company),andarenotguaranteedbyaservicecontractreimbursementinsurancepolicy.

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Unlessallowedbylaw,thisContractisnoncancelableotherthanbymutualagreementoftheContractholderandCompany.

Contractholder’srequestforcancellationmustbeinwritingandcan be submitted to [email protected].

CompanywillnotcancelyourContractexceptforanyofthefollowing reasons:

1.NonpaymentofContractfeeswhendue.

2.Thesubscriber’sfraudormisrepresentationoffactsmaterialtotheissuanceofthisContract,orinpresentingaclaimforservicethereunder.

3.ThisContractprovidescoveragepriortothetimethataninterestinresidentialpropertytowhichitattachesissoldandthesaleoftheresidentialpropertydoesnotoccur.

If this Contract is cancelled, the Contract holder shall be entitled to a pro rata refund of the paid Contract fee for the unexpired term,lessa$50administrativefeeandallservicecostsincurredbyCompany.

IfCompanycancelsthisContract,Companyshallusethelastknownaddressonrecordtosendbyfirst-classmailawrittennoticetotheContractholderatleast30dayspriortothecancellationthatstatestheeffectivedateandreasonforcancellation.Insuchcase,theContract holder shall be entitled to a pro rata refund and will not be charged a cancellation fee.

YOUR DUTIESYou are responsible for the following: (i) Protecting appliances/systems;(ii)Reportingclaimspromptly;(iii)Installingandmaintainingappliances/systemsfollowingmanufacturer’sspecificationsand(iv)MaintenanceiftheContractordeterminesitisrequiredtoachievemanufacturerresultsofsystemsandappliances.

MISCELLANEOUSCoverageaffordedunderthisContractisnotguaranteedbythePropertyandCasualtyGuarantyAssociation.TheserviceContractorwarrantyissubjecttolimitedregulationbytheUtahInsuranceDepartment. To file a complaint, contact the Utah Insurance Department.

PAYMENT TERMSThefollowingtermsareavailabletowardpaymentoftheContractfee:Paymentbymoneyorder,checkordebit/creditcardforthefullannual Contract fee.

RESOLUTION OF DISPUTESThis provision constitutes an agreement to arbitrate disputes on an individual basis. Any party may bring an individual action in small claims court instead of pursing arbitration.

All disputes and claims arising out of or relating to the Contract mustberesolvedbybindingarbitration.Thisagreementtoarbitrate includes, but is not limited to, all disputes and claims betweenCompanyandtheHomeowner,CompanyandtheSeller,and claims that arose prior to purchase of the Contract. This agreementtoarbitrateappliestoCompany,HomeownerandSeller,andtheirrespectiveparentandsubsidiarycompanies,affiliates,agents,employees,predecessorsandsuccessorsininterest,assigns, heirs, spouses, and children. Asnotedabove,apartymay elect to bring an individual action in small claims court insteadofarbitration,solongasthedisputefallswithinthejurisdictional requirements of small claims court.

Anyarbitrationmusttakeplaceonanindividualbasis,andCompany,theHomeownerandtheSelleragreethattheyarewaiving any right to a jury trial and to bring or participate in a class,representative,orprivateattorneygeneralaction,andfurther agree that the arbitrator lacks the power to consider claimsforinjunctiveordeclaratoryrelief,ortograntreliefaffecting anyone other than the individual claimant.

ThearbitrationisgovernedbytheCommercialArbitrationRulesandtheSupplementaryProceduresforConsumerRelatedDisputes(the“AAARules”)oftheAmericanArbitrationAssociation(“AAA”),asmodifiedbythisAgreement,andwillbeadministeredbytheAAA.CompanywillpayallAAAfiling,administrationandarbitratorfeesforanyarbitrationitinitiatesandforanyarbitrationinitiatedbyanotherpartyforwhichthevalueoftheclaimsis$75,000orless,unlessanarbitratordeterminesthattheclaimshavebeenbroughtinbadfaithorforanimproperpurpose,inwhichcasethepaymentofAAAfeeswillbegovernedbytheAAARules.ACOPYOFTHESERULES IS AVAILABLE FROM THE AAA’S WEB SITE AT WWW.ADR.ORG OR ON REQUEST FROM THE COMPANY. THE ARBITRATION AWARD MAY INCLUDE ATTORNEY’S FEES IF ALLOWED BY FEDERAL, STATE, OR OTHER APPLICABLE LAW AND MAY BEENTEREDASAJUDGMENTINANYCOURTOFPROPERJURISDICTION.

ThearbitrationwilltakeplaceinthesamecountyinwhichthepropertycoveredbytheHomeWarrantyContractislocated.TheFederalArbitrationActwillgoverntheinterpretation,applicabilityand enforcement of this arbitration agreement. This arbitration agreementwillsurvivetheterminationofthisWarrantyContract.

AGREEMENTThis Agreement constitutes the entire agreement between the Parties and supersedes all prior and contemporaneous agreements and understandings of the Parties. No modifications to this AgreementareeffectiveunlessinwritingandsignedbybothParties.

UT10/18Ver.9X.B/9Y.B/9XEPU.B/9Z.B

FirstAmericanhomewarrantyplanshavereasonabledollarlimitationsoncoverages.Althoughthissamplecontractprovidesspecificdetails,hereisaquickreferenceforyourconvenience.

Warranty Coverage Dollar Limitations

DIAGNOSIS, ACCESS, REPAIR AND/OR REPLACEMENT LIMITS

Steam,HeatedWaterorGlycolHeating .............................. $1,500

Per Appliance .......................................................................... $3,500

Additional Refrigeration (up to 4 units) ................................ $1,000

SaltWaterPool/SpaEquipment............................................ $1,500

Seller’s Heating, Central Air Conditioning and Ductwork ... $1,500

Well Pump ............................................................................... $1,500

Concrete Encased Items ........................................................... $500

Toilet Replacement Under Upgrade (per occurrence) ........... $300

Code Violations Under Upgrade .............................................. $250

Permits Under Upgrade (per occurrence)................................ $250

SepticTankSystem .................................................................... $500

WaterSoftener/ReverseOsmosisFiltrationSystem ............... $500

AllCoveragelimitsareintheaggregateunlessotherwisespecified.

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Our plans cover unknown conditions which can include rust, corrosion, sediment, problems resulting from lack of maintenance and much more!

Available Coverage

Property Type - under 5,000 sq. ft. Buyer Buyer

Single-Family Home $400 $550

Condo/Townhome/Mobile Home $350 $485

Systems and Appliances Buyer Seller Buyer Buyer

Heating (optional)

Ductwork (optional)

ElectricalSystem

Garage Door Openers

Attic, Ceiling and Exhaust Fans

CentralVacuumSystem

PlumbingSystem includes polybutylene piping

Plumbing Stoppages

Toilet Tanks and Bowls

Water Heater

Circulating Pump

Sump Pump

Pressure Regulators

Built-InMicrowave

Dishwasher

Oven/Range/Cooktop

Garbage Disposal

Instant Hot Water Dispenser

Trash Compactor

Re-KeyService N/A

Heating, Central Air Conditioning and Ductwork N/A $70

Central Air Conditioning $85 N/A

Kitchen Refrigerator $50 N/A

FirstClassUpgrade(Seepage6) $100

ClothesWasherandDryer $85 N/A $85

Washer/Dryer/KitchenRefrigerator($15savings) $120 N/A N/A (included)

Additional Refrigeration (up to 4 units) $50 N/A $50 $50

Pooland/orSpaEquipment $180 N/A $180 $180

SepticTankPumping/System $75 N/A $75 $75

Well Pump $85 N/A $85 $85

WaterSoftener/ReverseOsmosisFiltrationSystem $65 N/A $65 $65

Eagle Premier

Buyer’s/Seller’s Coverage

$75 Service Call Fee

Buyer’s coverage for 1 year, seller’s listing coverage

maximum 180 days.

Seller’s optional coverage is available when basic

buyer’s/seller’s coverage

is selected.

Buyer’s Coverage for Multiple Units and

New Construction under5,000sq.ft.

Duplex $420

Triplex $630

Fourplex $840

New Construction $450

Log in at fahw.com to get a quote for option pricing.

Call 800.444.9030 for quotes on:homesover5,000sq.ft.,

5-10units,guesthomesand

optionalcoveragepricing

for new construction and

multiple unit homes.

See contract for coverage details.

SYST

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SPL

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BIN

GA

PPLI

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SO

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$100

Basic Plan Value Plus

$300

$265

Utah–Chooseyourcoverageandoptions It’s so Easy to use

Go to fahw.com or call 800.992.3400 any time a covered

item fails, 24/7.

Order online, by phone, or fax: web: fahw.com | phone: 800.444.9030 | fax: 800.772.1151

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2. Select Coverage and OptionsBasic Plans $75 Service Call Fee – Prices listed are for homes under 5,000 sq. ft.

Buyer’s/Seller’s CoverageBuyer’s coverage 1 year.

Single-FamilyHome $300 Condominium/Townhome/MobileHome $265

Multiple UnitsBuyer’s coverage only. Not available for New Construction. Log in at fahw.com to get a quote for option pricing.

Duplex $420 Triplex $630 Fourplex $840

New ConstructionBuyer’s coverage only. Covers years 2-5. Log in at fahw.com to get a quote for option pricing.

Single-FamilyHome/Condominium/ Townhome/Mobile Home $450

Value Plus PlansBuyer’s coverage includes Basic Plan, Air Conditioning and Kitchen Refrigerator.

Single-FamilyHome($35Savings!) $400 Condominium/Townhome/Mobile Home($50Savings!) $350

Eagle Premier PlansBuyer’s coverage includes Basic Plan, Air Conditioning, First Class Upgrade, Kitchen Refrigerator and Clothes Washer/Dryer.

Single-FamilyHome($55Savings!) $550 Condominium/Townhome/Mobile Home($85Savings!) $485

Application If placing your order online or by phone, complete this application and have your information ready.

Home Warranty Plan $___________ + Optional Coverage $___________ = Total $___________

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Optional CoverageSeller’s optional coverage available when basic buyer’s/seller’s coverage is selected.

For Seller Seller’s coverage maximum 180 days.

Heating, Central Air Conditioning and Ductwork $70

For Buyer and/or Seller First Class Upgrade for Basic and Value Plus Plans (Seepage6) $100

For Buyer Central Air Conditioning (electric) $85 Kitchen Refrigerator $50 ClothesWasher/Dryer $85 Washer/Dryer/KitchenRefrigerator($15savings) $120 Additional Refrigeration (up to 4 units) $50 Pooland/orSpaEquipment(Includes Salt Water Pool/Spa Equipment.Noadditionalchargeifseparateequipment.) $180 SepticTankPumping/System $75 Well Pump $85 WaterSoftener/ReverseOsmosisFiltrationSystem $65

OptionalCoverageTotal$_______

1. Address to be CoveredStreet Address ________________________________________________Unit #________City________________________State______Zip_______________

REAL ESTATE COMPANY_______________________________________Office Phone # ______________________

Referring Agent _______________________________________________Representing Buyer Seller Email__________________________________

OTHER BROKER COMPANY (if applicable)________________________Office Phone # ______________________

Agent________________________________________________________Representing Buyer Seller Email__________________________________

CLOSING COMPANY__________________________________________Closing Officer’s Name__________________________________________________

Office Phone # ____________________________________Estimated Close Date__________________ File #_______________________________________

BUYER’S Name________________________________________________Phone #__________________ Email_______________________________________

SELLER’S Name_______________________________________________Phone #__________________ Email_______________________________________

3. Acceptance or Waiver I ACCEPTthehomewarrantycoverageandoptionsIhavemarkedabove.

I DECLINEthebenefitsofthiscoverage.Iagreenottoholdtheaboverealestatecompany,brokerand/oragentsliablefortherepairorreplacementofasystemorappliancethatwouldotherwisehavebeencoveredbythisplan.

Signature______________________________________________________________________________ Date_______________________________Therealestateagentofferingthisprogramdoessoasaservicetoprotecttheirclient’sbestinterest.TheyreceivenodirectcommissionorcompensationfromFirstAmericanHomeWarranty.Memberof the NATIONAL HOME SERVICE CONTRACT ASSOCIATION.Agents: Please give your client a sample contract. Contract will be sent to the buyer upon receipt of payment by First American. Confirmation #________________

Web: fahw.com | Phone orders: 800.444.9030 | Fax orders: 800.772.1151

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Get the benefits of FirstAmericanhomewarrantycoveragetoday.

1. What is a home warranty?Ahomewarrantyistypicallyaone-yearservicecontractdesignedtoprotectthefamilybudgetfromunexpected,costlyrepairsonhomesystemsandappliances.

2. What is covered in the plans?Thereareseveralplansandoptionstochoosefromtobestsuitthehome’sspecificrequirements.Basicplanstypicallyincludecoveragefor:kitchenappliances,waterheaters,plumbing,plumbingstoppages,electrical,heatingsystem,ductwork, instant hot water dispenser, whirlpool bath motor andpumpassembliesandmore.Optionalcovereditemscanrangefrompool/spaequipment,washer/dryer,kitchenrefrigerator, air conditioning, well pump and more. Plans andoptionalcovereditemsvaryingeographicareasandaredetailed in First American contracts.

3. What is a service call fee?Thisisthefeepaidtotheservicetechnicianatthetimeoftheappointment.

4. Is it safe to assume there are no costs other than the service fee when a covered item breaks down?Unfortunately,no.Ahomewarrantycoversonlyitemslistedascoveredandexcludesallothers.Forinstance,costscouldarise for the homeowner from modifications or code upgrades whenasystemorapplianceisreplaced.

5. Who do I contact when covered items fail? Anytimeacovereditemfails,contactFirstAmericanat fahw.comorcall800.992.3400torequestservice.Itisimportant that First American is contacted first, we do not reimburseforservicesperformedwithoutapproval.

Top 10 home warranty FAQs

6. How does the claim process work?OnceFirstAmericanreceivestherequestandcoverageisconfirmed,alocalservicetechnicianwillcallthehomeownertoarrangeamutuallyconvenientdayandtimetogotothehomeand diagnose the failure.

7. How quickly are claims handled?Oncecoverageisconfirmed,thecontractortypicallyreceivesthe claim dispatch within four hours during regular business hours.Normally,theserviceswillbeinitiatedbythetechnicianwithin48hoursaftertherequestismade.Simplerepairsareusuallymadeonthefirstvisit,however,ifitemsmustbeorderedanadditionalvisit(s)maybeneededtocompletetherepair or replacement.

8. What is an emergency repair and how are these claims handled?FirstAmericanconsidersitanemergencywhenthefailureofacovereditemrendersthehomeuninhabitable;inthesecircumstances, First American will make all reasonable efforts toexpediteemergencyservice.

9. How is it determined if a failure is covered or not?Ingeneral,coverageislimitedtofailurescausedbynormalwear and tear and limited to the terms of the contract. For example,cosmeticdefectsarenotcovered.

10. How are known pre-existing conditions determined versus unknown pre-existing conditions?Unknownconditionsarecoveredif,atthetimecoveragebegins, the defect or malfunction is not known or could not havebeenreasonablyobservedbylookingatoroperatingthesystemorappliance.

FirstAmericanHomeWarrantyCorporationmakesnoexpressorimpliedwarrantyrespectingtheinformationpresentedandassumesnoresponsibilityforerrorsoromissions.FirstAmerican, theeaglelogo,firstam.com,andFirstAmericanHomeWarrantyCorporationareregisteredtrademarksofFirstAmericanFinancialCorporationand/oritsaffiliates.FirstAmericanHome WarrantyCorporationalsooperatesasFirstAmericanHomeWarrantyCorporationofFloridainthestateofFlorida.©2018 First American Home Warranty Corporation. All rights reserved. UTAH_PB_8_18

Order online, by phone, or fax: fahw.com | 800.444.9030Fax: 800.772.1151Service: 800.992.3400