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IT-enabled Business Innovation Alison Freer 23 rd March 2012
21

BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

Apr 22, 2015

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Presentation delivered to members of BCS Elite Leeds on 23 March 2012
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Page 1: BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

IT-enabled Business Innovation

Alison Freer 23rd March 2012

Page 2: BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

Innovation is the New ‘New’

Page 3: BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

Innovation: what, why & who?

Innovation success factors?

IT as enablers & leaders.

Overview:

Page 4: BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

The best Innovators have been innovating for years…

Page 5: BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

… ideas successfully applied

… invention + exploitation + persistence

Innovation =

Page 6: BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

“I really think that the way companies implement business processes, organisational change, & IT-driven innovation, is what differentiates the leaders from the laggers.”!

Erik Brynjolfsson. MIT Sloan Management Review, !Spring 2010

Page 7: BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

How do we maximise our R&D Investment?

• Global business

• Multiple suppliers with expertise

• High competition

• Time critical

Page 8: BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

How do we maximise our R&D expertise?

• Entrepreneurial leader

• Innovation Days

• Won over hearts & minds

• ‘Open Innovation’ campaign with suppliers = 90 new ideas

Page 9: BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

How do we turn data into Information?

• NHS organisation

• 115 days to transfer patient activity data into management reports

• Slow, cumbersome planning

Page 10: BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

How do we turn data into Information?

• IT Team led agile development of customisable dashboard platform

• Time to report cut to 5 days

• Widely adopted within 18 months

Page 11: BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

How do we help our business colleagues to innovate?

• Global Airline

• High dependence on paper-based compliance forms

• Slow, complicated data capture, including safety critical information

Page 12: BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

How do we help our business colleagues to innovate?

• IT Team experimented with touch pad devices

• Idea generation session with Cabin & Flight crews

• In-house App store for data capture on the fly

Page 13: BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

Successful Innovation Engages the Crowd

Page 14: BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

Successful Innovation Requires a Toolkit

Page 15: BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

Successful Innovation is Enabled by IT

•  IT & Business strategies aligned

•  Collaborative Platforms

•  Scope for exploration & experimentation

Page 16: BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

•  IBM ‘Idea Jam’

•  40,000 ideas

•  10 new business ventures

•  $300M new revenue in 2 years

Successful Innovation is ‘Open’

Page 17: BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

Successful Innovation has Clear Sponsorship •  Idea Portfolio Manager

• Global Head of Collective Intelligence

• Chief Growth Officer

• Chief Innovation Officer

• Chief Inspiration Officer

• Chief Imagination Officer

• Chief Detonator

• Chief Lizard Wrangler

Page 18: BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

Successful Innovation Requires Diversity

•  Demographics

•  Personalities

•  Experience

•  Sectors

•  Life

Page 19: BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

Successful Innovation Requires IT Leadership

•  Envisioning Future Trends

•  Experimentation

•  Engaging with users

•  Embedded in strategy

•  Empowered IT Teams

Page 20: BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

Innovation Debate

•  How well does your organisation innovate?

•  Examples of good practice?

•  What scope is there for IT leaders to improve Innovation capability?

Page 21: BCS Elite Leeds - Leading IT-enabled Innovation 23 March 2012

Contacts

[email protected]

www.leadandtransformit.com

Photography credits: Alison Freer Instagram www.redboatcreative.com Google Images