IT-enabled Business Innovation Alison Freer 23 rd March 2012
IT-enabled Business Innovation
Alison Freer 23rd March 2012
Innovation is the New ‘New’
Innovation: what, why & who?
Innovation success factors?
IT as enablers & leaders.
Overview:
The best Innovators have been innovating for years…
… ideas successfully applied
… invention + exploitation + persistence
Innovation =
“I really think that the way companies implement business processes, organisational change, & IT-driven innovation, is what differentiates the leaders from the laggers.”!
Erik Brynjolfsson. MIT Sloan Management Review, !Spring 2010
How do we maximise our R&D Investment?
• Global business
• Multiple suppliers with expertise
• High competition
• Time critical
How do we maximise our R&D expertise?
• Entrepreneurial leader
• Innovation Days
• Won over hearts & minds
• ‘Open Innovation’ campaign with suppliers = 90 new ideas
How do we turn data into Information?
• NHS organisation
• 115 days to transfer patient activity data into management reports
• Slow, cumbersome planning
How do we turn data into Information?
• IT Team led agile development of customisable dashboard platform
• Time to report cut to 5 days
• Widely adopted within 18 months
How do we help our business colleagues to innovate?
• Global Airline
• High dependence on paper-based compliance forms
• Slow, complicated data capture, including safety critical information
How do we help our business colleagues to innovate?
• IT Team experimented with touch pad devices
• Idea generation session with Cabin & Flight crews
• In-house App store for data capture on the fly
Successful Innovation Engages the Crowd
Successful Innovation Requires a Toolkit
Successful Innovation is Enabled by IT
• IT & Business strategies aligned
• Collaborative Platforms
• Scope for exploration & experimentation
• IBM ‘Idea Jam’
• 40,000 ideas
• 10 new business ventures
• $300M new revenue in 2 years
Successful Innovation is ‘Open’
Successful Innovation has Clear Sponsorship • Idea Portfolio Manager
• Global Head of Collective Intelligence
• Chief Growth Officer
• Chief Innovation Officer
• Chief Inspiration Officer
• Chief Imagination Officer
• Chief Detonator
• Chief Lizard Wrangler
Successful Innovation Requires Diversity
• Demographics
• Personalities
• Experience
• Sectors
• Life
Successful Innovation Requires IT Leadership
• Envisioning Future Trends
• Experimentation
• Engaging with users
• Embedded in strategy
• Empowered IT Teams
Innovation Debate
• How well does your organisation innovate?
• Examples of good practice?
• What scope is there for IT leaders to improve Innovation capability?
Contacts
www.leadandtransformit.com
Photography credits: Alison Freer Instagram www.redboatcreative.com Google Images