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B2B SUMMIT 2013 CRUNCHED Everything you need to know from the people in the know. ♯b2bsummit
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Page 1: B2B Summit 2013 Crunched

B2B SUMMIT 2013

CRUNCHEDEverything you need to know from the people in the know.

♯b2bsummit

Page 2: B2B Summit 2013 Crunched

400 B2B Marketing professionals,34 expert speakers,4 workstreams,2 keynote presentations,1 unmissable day in June

The B2B Summit

www.earnest-agency.com

18 June 2013b2bmarketing.net/summit♯b2bsummit

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www.earnest-agency.com

We came, we saw, we crunched…

Image: © Kyle, Creative Commons

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42% of B2B Marketers are more confident of delivering improved results in the next 12 months versus 33% of B2C Marketers.

James SmeePurestone

The grass is looking greener on this side of the fence:

”Image: © cdsessums, Creative Commons

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The B2B buying journey is starting online.

But B2B marketers need to adapt as the way people buy is changing… More than 2 out of 3

buyer journeys start with a Google search.

Jasper BellAmazeImage: © Automatic hotlinks, Creative Commons

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60% of the sales cycle is over before a buyer talks to a sales person.

Kieran FlanaganHubspotImage: © Sam Cartelli, Creative Commons

“”

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We are all receiving information through constant jumps between personal and professional networks – blurring the lines on where we are happy to connect with brands.James SmeePurestone

Image: © Richard Rhee, Creative Commons

Welcome to the consumerisation of B2B…

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Where it’s all about engaging B2B buyers emotionally…

James SmeePurestone

What they wantMake me look goodTeach me somethingEntertain meImpress meGive me a momentGive me an experienceMarket with me not at meDo not sell to meTalk my language

Image: © AndyWoo, Creative Commons

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In the way they want to be engaged...

Mobile is a primary business tool for 56% of B2B audiences, rising to 73% for under 40s..

”“

Google Thinkb2b

Image: © chrishamby,Creative Commons

Jasper BellAmaze

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Mobile is shifting everything – keep pace with your changing audience.

James SmeePurestoneImage: © Giovanni Novara, Creative Commons

”“

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If you really understand the customer – you win.

“ ”Paul HigginsTalkTalkImage: © Cliff Hellis, Creative Commons

All this matters because:

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B2B buyers say only 1 in 10 sales conversations gave them the value they wanted.

Graham WylieDecision PointImage: © Ian Britton, Creative Commons

However, take note:

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When it comes to inbound and outbound marketing – don’t completely turn off one tap, as you won’t be able to turn the other on fast enough.

”Steve KemishCyance Image: © Funny Games, Creative Commons

So inbound and/or outbound?

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Everyone is going CONTENT

CR

AZ

YImage: © theisabelfish, Creative Commons

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Great content is the best sales tool in the world.

@saleslion

“”

Kieran FlanaganHubspotImage: © Dominika KomendaCreative Commons

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Like Coca Cola, think liquid content that can work everywhere.

Jasper BellAmazeImage: © Funny Games, Creative Commons

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Scott McKeeBirddog

There are two types of story:man goes on a journey or a stranger comes to town. And it’s true even in the world of B2B.

Image: © Jorge FigueroaCreative Commons

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Amanda PhillipsVolume

If it’s all about educating your audience, why isn’t eLearning part of your content marketing strategy?

Image: © Tim EllisCreative Commons

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Salespeople spend on average 40 hours a month creating their own content for presentations - and 90% of what marketing give them is discarded.

Graham WylieDecision PointImage: © Ben Cummin,Creative Commons

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99% of people are content consumers. 1% of us are content creators. How can you turn 100% of people in your business into content creators?

”Scott McKeeBirddog

Image: © half alive,Creative Commons

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A great tool to help you track interaction with your content

Tynt:A tool that allows you to track who has copied and pasted your content, and where it has been shared.Steve KemishCyanceImage: © Ben Cummin,Creative Commons

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Content should drive campaigns instead of campaigns driving content.

“Time for a re-think?

Paul Higgins,TalkTalk BusinessImage: © adamthelibrarian,Creative Commons

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3 sentence ideas are being turned into 36 page eBooks.Microsites full of the obvious disguised as the profound.Video interviews that might as well be subtitled Yadda-Yadda-Yadda.

“Content creators beware

”Jasper Bell,Amaze

Image: © James Tworow,Creative Commons

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Keep the bar high. Put out good content. Forget frequency.

“”

Maria Burpee,DellImage: © Sponzone,Creative Commons

Quality is everything:

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We're in a content arms race. Soon there'll be a massive content standoff, then a treaty to ban production of new content.

Via @philhaslehurstImage: © RMH40, Creative Commons

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This social thing isn’t going away soon

Social networks will eliminate email.”

Scott McKeeBirddogImage: © macattck,Creative Commons

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Maria Burpee Dell

The three key tricks to social:Listen. Engage. Sustain.

Image: © Selvin Kurian, Creative Commons

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The lifetime of a message on Twitter is 17 minutes.

Maria Burpee DellImage: © Sven-Kare Evenseth, Creative Commons

But bear in mind…

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A great tool to help with your social activity:

Findpeopleonplus.com:The place to search for and connect with the who’s who on Google+

Ian DuncanMediaCoImage: © Alex Mestes, Creative Commons

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Success is hard to quantify and even harder to track.

We’re still struggling to measure real results…

”“

Samuele Papi,Reading RoomImage: © Ian MacPapica, Creative Commons

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But some measures are better than others…

If you can’t change how you behave, it’s a bad metric.”

Maria BurpeeDell Image: © Mark Van Laere, Creative

Commons

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Target audience www.earnest-agency.com

Don’t forget creativity as it’s the thing that separates your process and plans from everyone else.

If you really want to stand out…

Paul Higgins,TalkTalk Business.Image: © Niels Linneberg, Creative Commons

Page 33: B2B Summit 2013 Crunched

Kieran FlanaganHubspot

And brand matters more than ever

Be a brand that people want to spend time with.

“”

Image: © Moyan Brenn, Creative Commons

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Telemarketing is 5x as effective if your prospects know your brand.

Sylvia JensenEloquaImage: © Thomas Levinson, Creative Commons

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The only way you can truly run an integrated campaign is if you have a system to pin it all together.

Paul HigginsTalkTalk BusinessImage: © Coen Versluis, Creative Commons

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Just do some stuff. Take the first steps. The worst that can happen is you will feel a bit stupid. The best? You begin to revolutionise your marketing.

”Paul HigginsTalkTalk BusinessImage: © Jjack Keene, Creative Commons

If there’s only one thing you take away…

Page 37: B2B Summit 2013 Crunched

That was the B2B Summit 2013 crunched by:

www.earnest-agency.com

earnest-agency.com @earnestagencyearnestagency.wordpress.com

And a big thank you to:b2bmarketing.net